Oxford Street District Zonal Working Group Meeting July 2019€¦ · Oxford Street District Zonal Working Group Meeting July 2019 Work in Progress July 2019. Agenda Topic Lead Time

Oxford Street District

Zonal Working Group Meeting

July 2019

Work in Progress July 2019

Agenda

Topic Lead Time

1 Welcome and introduction Chair 10 mins

2 Terms of Reference Chair 5 mins

3 Treatment of footway and carriageway surfaces

Tom Rimmer, NRP 10 mins

4 Management workstream update Ros Hick, WCC 60 mins

5 Wrap up and next meeting Chair 5 mins


Terms of Reference

1. Build on positive engagement with stakeholders to support the successful delivery of the Oxford Street District Place Strategy.

2. Receive updates on the design of work packages set out in the agreed Delivery Plan.

3. Discuss and provide feedback on common issues across the zone/s and address technical or location specific issues.

4. Support the formal decision-making of the council by providing input to the design process.


Terms of Reference

5. Wide range of representative stakeholders for each zone. One representative of each stakeholder organisation.

6. Constructive and respectful of all opinions.

7. Part of an iterative design process. Papers and draft plans are not to be distributed without permission.



Street design examples

July 2019


Operational approach


Operational approachClarification of pedestrian focused design


Benefits - Streetscape

New and improved pedestrian crossings, reduced traffic, reduced vehicle speeds & reduced

noise & air pollution will make Oxford Street a safer, easier and more comfortable place to walk


Benefits – Pedestrian priority

Pedestrian priority areas with improved footways, reduced traffic volumes and speeds, & may

include flush surfaces. Improve comfort, safety and permeability of walking while maintaining

vehicle access

Jermyn Street example of pedestrian

priority designBond Street examples of pedestrian priority design


Pedestrian priority – Oxford Street

Oxford Street will carry bus movements and will therefore have kerbed carriageways along the

majority of it’s length with appropriate kerb heights for boarding at bus stops.


Flush surfaces appropriate at junctions and crossing points to improve pedestrian comfort and

ease walking conditions for less able street users.

Pedestrian priority – Oxford Street

Flush surfaces introduced at all junctions on Baker Street

“Raised table” facilities designed for smooth vehicle movement suitable for buses


Pedestrian priority examples

Bond Street at Clifford Street and Grafton Street

Achieved very low speed environment for vehicles through design of street environment.High level of pedestrian priority & comfort.High quality materials & flush surface throughout with asphalt carriageway.

Pre-scheme



Bond Street at Burlington Gardens

Achieved aesthetic objectives and improved pedestrian priority –

However use of material pattern in carriageway and footway visually disguised the kerb once the yellow markings were removed. Concerns that this created a trip-hazard



Bond Street at Burlington Gardens

Application of feature to highlight the kerb edge has now been applied –significantly addressing the issue



Bond Street near Grosvenor Street

Footway maximised with clear delineation between carriageway and footwayTimed pads accommodate loading while providing more footway when not in useFlush surfaces at junctions



Burlington Gardens scheme

Flush surface and enhanced materials combined with low speed environment has achieved high levels of pedestrian priority



Marylebone Lane Scheme

Aesthetic improvement with use of different materials in footway and carriageway

Non –provision of a flush surface means that pedestrians are not always inclined to make full use of space despite low traffic environment


Pedestrian priority design approach

• Different measures appropriate to different circumstances using lessons learnt

• The design approach will be based on careful consideration of requirements and future conditions at each site

• Many additional considerations: Safety, operation, enforceability, maintainability, legibility, use by the visually and physically impaired

• Commitment to monitor and address issues post scheme implementation



Management Plan

July 2019


VISION:

To co-ordinate and deliver a robust partnership plan that will ensure the Oxford Street District is managed to a

world class standard. Along with a partnership funding programme to

facilitate its delivery.

SAFETYDelivering a safe and well Managed Environment

MANAGEMENTDelivering Sustainable Management services

across the District

MAINTENANCEDelivering a clean and well maintained public

realm

FUNDINGResourcing high service standards


What is Place Management?

• Street Cleansing, Waste & Recycling

• Safety & Security

• Street Management & Enforcement

• Highways Maintenance 98%

Parking compliance achieved in

2018/19

23

NWEC-funded officers to

enhance security, compliance and rough sleeping

cleansing services

Up to 26

Collections of Litter bins a day

on Oxford Street

2203

Investigations into legislative

breaches in OSD 2017/18

1139

Reactive highways repairs on

Oxford Street in 2017/18


New Approach to Management

• New WCC approach launched September 2018

• Multi-disciplinary teams provide a joined-up response to local issues and opportunities

• Extended service and resources with City Inspectors active 7 days a week

• Clearer escalation route through neighbourhood managers and area heads of service for complex and strategic issues



Baseline:

• ENW interventions to resolve issues such as: Noise, Waste non-compliance, ASB complaints

• Area based teams supported by Pan-Westminster services such as, Trading Standards Licensing and Regulation and City Operations (Emergency Planning, Commissioning, Resource Allocation)

• City Inspectors – Multi-disciplined enforcement capabilities working with partner agencies

• Parking Enforcement across the district

• Specialist WCC unit dedicated to supporting the safe planning and regulation of filming and events

Recent changes:

• Multi-agency district governance launched - to coordinate and prioritise issues within the district across Police and BIDs (NWEC)

• Increased dedicated City Inspector resources within the district – Funded by NWEC

• 2 Additional Rough Sleeping coordinators – Funded by NWEC

Street Management & Enforcement


Future:

• Extended Partnership Agreement to include:

- Improved use of insights to identify key issues and agree resource priorities

- Ability to flex up and down resources across the partnership based on need

- Repurposing resources and delegation of powers where appropriate

- Increased focus on reducing crime and the impacts of crime

Street Management& Enforcement

• Greater engagement and street presence to help drive increased compliance and neighbourly practices

• Two new OSD Place Managers within the NWEC team

Feedback on future management?


Safety & Security

Baseline:

• Partnership with the Police, NWEC, businesses and residents to gather insights on specific issues

• Regular Ward Panel (MET Police, NWEC, WCC) with community members to prioritise issues

• Coordination of problem solving using partnership resources – via neighbourhood management meetings

• Note: there are limitations to Council responsibilities and powers (e.g. rough sleeping and control of pedicabs)

Recent changes:

• New multi-disciplinary OSD team focussing on engagement, compliance and enforcement (Funded by NWEC)

• Work with new Met police BCU Teams (Borough Command Unit)

• NWEC security services extended on Sundays from next week


Safety & Security

Future:

• Continued and improved services for rough sleeping and outreach support

• Lobbying Central Government for powers where there are current limitations ( e.g. pedicabs)

• Enforcement for moving traffic contraventions via ANPR (Subject to approval)

• Assistance to promote Met Police Employee Supported Policing Scheme and integration into the everyday management of the district

• Development of Metropolitan Police Service Crime and ASB CCTV System

• Development of HVM measures and management of these

• New NWEC Security Manager



Cleansing, Waste & Recycling

Baseline:

• 10 tons of waste collected from Oxford Street by WCC every day

• Reactive street washing service as a response to staining by both NWEC and WCC cleansing teams

• Deep cleansing 3 times a year by NWEC Clean Team

• WCC winter maintenance and service plan

Recent changes:

• Realignment of existing NWEC Funding provisions – enhancing deep clean facilities (4 new deep cleansing vehicles)

• Trialling waste consolidation solutions and assessing options for innovation

• New dedicated gum removal and reactive sweeping provision (NWEC)


Cleansing, Waste & Recycling

Future:

• Robust testing of new street materials to ensure longevity and suitability for cleansing regime

• Encouraging more considerate disposal and recycling practice throughout the district

• New approach to bags on streets - off-street collection encouraged where possible.

• £350k additional funding for 5 additional flushing and sweeping vehicles and WCC sweeper resources

• Greener Waste collections and recycling practices throughout the district with regular assessment and improvements to ensure a Greener district for all

• New NWEC RAG rating system for streets to ensure appropriate response with new Environmental Manager to coordinate



Highways Maintenance

Baseline:• Reactive: responding to inspections, complaints or emergencies• Routine: regular consistent schedule for patching, cleaning, landscape maintenance and

other activities• Programmed: planned schemes, primarily of resurfacing, reconditioning or reconstruction• Regulatory: inspecting and regulating the activities of others

Recent changes:

• Increased frequency of planned repairs and maintenance to footways and highways –planned closures increased from 6 to 18 per year.

• Improved co-ordination with utilities to better align repair and upgrade works and reduce disruption


Highways Maintenance

Future:

• Choice of materials to be made with future use and cleansing regime in mind to ensure a visually impressive district in the years that follow

• Continued co-ordination with utility providers



• We will ensure day-to-day services and operations continue with minimal disruption during delivery of OSD public realm improvements.

Management During Public Realm Works

• Key areas of focus will be:

• Waste Collection Services

• Cleansing Services

• Liaising with logistics operators to ensure minimum disruption

• Improved highways coordination with regards to works

• Increased communication with utility companies

• Ongoing work with the Police to ensure security and safety is maintained


Annual Management Costs

• Business case for the OSD Place Strategy shows an additional £3.4mil (estimate) required –funding shortfall to be met (funding strategy currently in development)

£657k / year Secured as part of Phase One for additional management functions

£9m / year Baseline (2018) management spend

Additional daytime outreach

services from Dec 2018

Additional City

Inspectors from Jan

2019

Additional cleansing services

from 2020

Policing & Security

Waste & cleansing

Parking Marshalls

City Inspectors

ENW

HighwaysParks


Partnership in Management

Delivery of the OSD Place Strategy vision and the successful operation of the area will require an ongoing effort from residents, businesses, property owners and the Council.

What can residents, businesses and property owners do to improve management of the area to maximise and protect the benefits of the Place Strategy and £150m investment?

For example:

• Residents proactively reporting issues to the Council

• Businesses taking greater ownership of the front of their businesses

• Property owners insisting on ‘responsible/neighbourly leases’

• Contributions to the funding of the future Oxford Street District


For more information go to our website:

www.OSD.london

Get in touch via:

[email protected]


http://www.osd.london/

mailto:[email protected]

Documents

Oxford Street District Zonal Working Group Meeting July 2019€¦ · Oxford Street District Zonal Working Group Meeting July 2019 Work in Progress July 2019. Agenda Topic Lead Time