English for HospitalityExample of Topics Studied

Week 1: Introduction to Hospitality

Week 2: Customer Service & Courtesy English

Week 3: Oral Communication & Telephone Manners

Week 4: Cultural Diversity & Presentation Skills

Week 5: Bar Service

Week 6: Restaurant Service

Week 7: Coffee & Café Service

Week 8: Nutrition & Food Safety Standards

Week 9: Hotel Operations

Week 10: Wine Appreciation

Week 11: Wine Appreciation

Week 12: Employment Skills for Hospitality

English for BusinessExample of Topics Studied

Week 1: Company Types and Profiles

Week 2: Telephone Skills

Week 3: Meetings & Writing Skills

Week 4: Culture, Networking and Entertaining

Week 5: Managing Conflict

Week 6: Negotiating

Week 7: Innovative Ideas

Week 8: Market Knowledge and Brands

Week 9: Product Knowledge and Presentation Skills

Week 10: Advertising

Week 11: E-Commerce and Technology

Week 12: Business Careers – Employment Skills for Business

Why Study Intensive General English? (Pre-Intermediate)• Coursegreatlyincreasesfluencyandcommunicativecompetence

• Attentiongiventoallthefourskillsofreading,writing,listeningandspeaking

• Idealpreparationforfurtherstudy

• DirectpathwaystotopNewZealandhighschools,tertiaryprovidersandintocertificateanddiplomalevelprogrammesatNewZealandManagement Academies

Why Study English for Academic Purposes/IELTS? (Intermediate – Upper Intermediate)• Coursegreatlyincreasesresultsinallinternationallyrecognised

English tests

• Attentiongiventoallthefourskillsofreading,writing,listeningandspeaking

• Providesvaluableexaminationtechniques

• Allowsyoutomeetyourpersonalgoalsinstudyandwork

NZMA ENGLISHFern English Programmes

EntryRequirementsforEFB&EFHStudents must:• Be 16 years of age or older, AND• HoldminimumofIELTS5.0or

equivalent,OR• AchievetherequiredlevelontheFern

English Language grading exercise

*Internships - you can choose to include an internship as part of either English for Business or English for Hospitality, if you are a confirmed studentonanNZMAdiplomacourse.GainvaluableworkexperienceandareferencefromareputableNZemployer(subjecttovisaconditions).

Formoreinformationvisit:www.fernenglish.ac.nz

NZMA ENGLISHFern English Programmes

Entry Requirements for EFB & EFHStudents must:• Be 16 years of age or older, AND• HoldminimumofIELTS5.0or

equivalent, OR• AchievetherequiredlevelontheFern

EnglishLanguagegradingexercise

Sample English for Business Weekly Class Schedule

Topic Monday Tuesday Wednesday Thursday Friday

11.15am-12.15pmConversation class topic:Personality

Conversation class topic:Bucket lists

Conversation class topic:Adventure

Conversation class topic:Tongue twisters

Free morning

Lunch12.15pm-1.15pm

1.15pm-3.05pmFood and beverage:Bar service

Characteristics of an excellent bartender;describingdrinks;countableanduncountablenouns

Describingwines;majorwineregionsofNewZealand

Historyofspiritmaking;liqueurandspiritstaste, smell and colour activity

Introduction to cocktail equipment;imperativeverbs-cocktail making instructions

Weekly test

3.25pm-5pmBeertypesandtastes;takingbarorders

Wine and food tasting and matching;recommendingwines

Spirits reading activity followedbyspiritsrevisionquiz

Writing:Inventacocktail;poster-making

Cocktail and mocktail making tutorial session

Sample English for Hospitality Weekly Class Schedule

Week 1 Week 2 Week 3 Week 4 Week 5 Week 6

Maori language week - students learnsomebasicMaori words and games

Pizzamaking-students make pizzasintheNZMAcafe

Pool - students compete with each other to bethebestpoolplayer

Museum visit - students go on an information hunt in the museum

Soccer tournament - students compete at indoor soccer

Stardome and One Tree Hill visit - sheep and stars!

*Availabilitysubjecttominimumnumberofstudentsinterestedinparticipating

Sample Activities Schedule

Sample Class Schedule

2012 Start Dates

Classes start every Monday

Topic Monday Tuesday Wednesday Thursday Friday

9am-10.50am HappinessLanguage focus:Present tenses

Language focus:Simple or continuous tense?

Reading and speaking:Making people happy for a living

Projectwork:Happiness survey

Weekly test and schoolassembly

11.10am-1pmSpeaking & listening: What makes people happy?

Writingandvocabulary:Letters and emails

Vocabularyandlistening:Leisure activities

Speaking and pronunciation: Numbersanddates

School activity: Fernbakingchallenge!

Lunch 1pm - 2pm

2pm - 3pmConversation class topic:Personality

Conversation class topic:Bucket lists

Conversation class topic:Adventure

Conversation class topic:Tongue twisters

Free afternoon

Sample Intensive English Weekly Class Schedule

Topic Monday Tuesday Wednesday Thursday Friday

11.15am-12.15pm Conversation class topic:Personality

Conversation class topic:Bucket lists

Conversation class topic:Adventure

Conversation class topic:Tongue twisters

Free morning

Lunch12.15pm-1.15pm

1.15pm-3.05pm Product knowledge and presentation skills

Describingproduct:Languagetophysicallydescribeaproduct

Presenting: How to give a presentation

Quality:Languagetotalkaboutthequalityofaproduct

Summarising and ending a presentation

Deliver presentations and students chosen product

3.25pm-5pm Introduction to PowerPoint Academic writing: ComparisonsWork on presentation assessment

Work on presentation assessment

Fern regular Friday activity

SampleClassSchedule