© November 2015 Iowa Quality Newsletter™ Page 1 of 6
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Volume 25 Volume 25 Volume 25 Volume 25 ---- Issue 3 Issue 3 Issue 3 Issue 3 ---- November 2015November 2015November 2015November 2015
Iowa Quality NewsletterIowa Quality NewsletterIowa Quality NewsletterIowa Quality Newsletter™ is a publication of the American Society for Quality Section 1303 is a publication of the American Society for Quality Section 1303 is a publication of the American Society for Quality Section 1303 is a publication of the American Society for Quality Section 1303
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IN THIS EDITION
Page 1
Election Results
Call for Nomination
New Members
Key Dates
Page 2
December Meeting
Page 3
ISO 2015, Risk Management, and FMEAs
Article
Page 4—5
Mastering 8 Dimensions of Excellence Event
Page 6
Training & Networks
Andrew Hall
Brian Johnston
Darrin Hearn
Heidi Kass
Lavonne Mohn
Stacey Moon
Wendell Davison
WELCOME - WELCOME
ASQ Section 1303 Key Dates:
December 3, 2015 Section Meeting. Topic: Change Management; A Critical
Differentiator , presented by Anne Plotz-Consultant and Certified Prosci® Trainer. Location: Lava Fusion, Cedar Rapids, Iowa
Saturday, December 5, 2015 Certification exam for: Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma Green Belt, and Software Quality Engineer.
Election results are in for ASQ Section 1303 officials Congratulations!
Chair: Andrew Oberbreckling Vice Chair/Program Chair: Jennifer Rivers Treasurer: Ovais Ahmed
Secretary: Michael Geurtsen Newsletter editor: Still neeeded
Newsletter Editor Needed
Newsletter Editor
Design, layout, and edit each newsletter. Coordinate printing and mailing of newsletter. Attend leadership committee meetings and regular membership meetings.
For more information, please contact Andrew Oberbreckling, Chair, at
© November 2015 Iowa Quality Newsletter™ Page 2 of 6
ASQ Section 1303 December Member Meeting Date: December 3, 2015 Dinner and Presentation Lava Fusion 5400 Edgewood Rd NE Cedar Rapids IA 52411
Presentation Topic: Change Management; A Critical Differentiator Anne Plotz-Consultant and Certified Prosci® Trainer Event Agenda: 5-6 Event Registration and Networking 6-6:30 Dinner 6:30-7:30 Presentation 7:30 Closing Dinner: Choice of the following items: appetizers: Entrée: Beef Tenderloin, herbed chicken, or Pistachio Crusted Salmon. Dessert: strawberry shortcake or Chocolate-Raspberry LAVA cake. Cost Member $20 Non-member $30 Member and guest $35 Student member $10 Reservation Please RSVP by sending an email, including your dinner entrée selection, to Jennifer Rivers ([email protected]). RSVP must be received before 12 p.m. (noon) on Monday, November 30, 2015. Overview Are you feeling as though you are completely consumed by the intricacies of a current initiative you are responsible for that requires change within your organization? Let me reassure you that you are not alone. Professionals across all types of industries are in the same shoe, but don't despair there is hope! Join us for our next ASQ session when our topic will address, Change Management; A Critical Differentiator. Anne Plotz will provide us with usable insight and applications you can begin to put to practice immediately to improve the people-side of your change initiatives. About the presenter Anne Plotz is a seasoned professional, consultant, speaker, facilitator and entrepreneur. Her 25 years of experience have helped countless businesses, executives and employees identify and accelerate individual, team and organizational achievement.
Her clients include:
• Executive Directors and leaders within non-profit organizations
• Over 100+ High Schools, Colleges and Camps throughout Illinois and Iowa
• CEO and Sales teams of Entrepreneurial start up organization
• Various industries , non-profit organizations and service agencies, such as:
• Sales, Aerospace, Telecommunications, Retail, Manufacturing, Operations, Human Resources, Pregnancy Centers, etc.
• Individual coaching and career development for industry professionals
• Small business owners Before pursuing her life-long passion helping individuals, teams or organizations implement excellent business change to accelerate performance; Anne raised four incredible children, earned her master certification in professional facilitation, successfully conceptualized, developed, led and facilitated a non-profit educational program serving over 1,000 students, earned top sales recognition for exceeding revenue projections, served in corporate leadership roles for 20+ years, was a dedicated Director of Children’s Church for 10 years, obtained her dual Bachelor degrees Business Administration and Human Resource Management, while serving as a full-time corporate leader of people. Her love for learning has helped her earn certifications and client-partner status with some of the best known training firms in the business including; the National Curriculum and Training Institute (NCTI), a leader of cognitive behavior change and skill-based training programs for adults, Prosci®, an independent research company in the field of change management, Franklin Covey, a global consulting and training leader in the areas of strategy execution, customer loyalty, leadership and individual effectiveness. She has been recognized by the International Women’s Leadership Association, and most importantly to her – is dearly loved by her children and her high school sweetheart (now her husband) and man of her dreams!
ASQ SECTION 1303 December DINNER MEETING
DATE: December 3, 2015
Iowa Quality Center . 3375 Armar Drive . Marion, IA 52302 . Ph.: 319-398-7101 . Fax: 319-398-5698 . www.IowaQC.org
ISO 2015, Risk Management, and FMEA’s
By John Heise, CLSSMBB, CMQ/OE – Iowa Quality Center
On September 15th the ISO 9001:2015 standards were released. A significant part of the
standard that has been revised is an update around Risk Management. To comply with the
standard, ISO is interested in whether your organization has sound practices for Risk Manage-
ment and Corrective Action. As a former manager of an organization’s ISO standards and au-
dit system, I know just how much of a challenge it can be satisfying the standard’s require-
ments for these areas of concern.
One of the best tools and approaches I have found for Risk Management is the use of Failure
Modes and Effects Analyses (FMEA’s). The FMEA is a form of risk analysis that centers
around a series of key questions that is focused on identifying “potential” failure modes of your
system (of a product, process, or service) and the effects the failure modes can have on your
customers and organization. Because the tool is looking for potential issues, issues that typi-
cally have not happened yet, it is a great tool for Proactive Risk Management.
I am aware that many organizations do not like using FMEA’s because it can be a difficult tool
to use. But those who do use it find that it is worth more than the effort it takes to help their
organizations manage the potential risks that might come their way in the day-to-day efforts.
I know from my personal experience that external ISO auditors are quite ecstatic when they
find organizations using the FMEA process for their Preventive Risk Management. I have
seen few to no audit findings in this area of the code in the organizations that are effectively
using FMEA’s.
There are several approaches to doing Failure Modes and Effects Analysis. The most thorough
standard to support doing FMEA’s I have found can be purchased from the AIAG organization.
If you are interested in learning more about FMEA’s and how to use them I would like to in-
vite you to the Iowa Quality Center’s Lean Six Sigma Network Meeting on Wednesday, Decem-
ber 9th, at 7:30 AM at the Kirkwork Training & Outreach Services (KTOS) Center at 3375 Ar-
mar Drive in Marion, Iowa. I will be giving a short presentation on the use of FMEA’s and will
be having an open discussion on other organization’s uses of this tool.
I hope you found this information useful. If you have any questions or would like guidance on
ISO or proactive Risk Management tools, please feel free to contact the Iowa Quality Center at
(319) 398-7101, or contact John Heise, CLSSMBB, CQM at (319) 400-0635 or send an email to
[email protected]. We hope to see you at our Network Meeting in December.
Iowa Quality Center . 3375 Armar Drive . Marion, IA 52302 . Ph.: 319-398-7101 . Fax: 319-398-5698 . www.IowaQC.org
Iowa Quality Center . 3375 Armar Drive . Marion, IA 52302 . Ph.: 319-398-7101 . Fax: 319-398-5698 . www.IowaQC.org
Iowa Quality Center . 3375 Armar Drive . Marion, IA 52302 . Ph.: 319-398-7101 . Fax: 319-398-5698 . www.IowaQC.org
IQC Learning Networks
November 2015
11 Cedar Rapids LEAN Network
LEAN: The Bennett Stories with Roy Crawley, Bennett Machine & Fabricating, Anamosa, IA Join us for a look into the Lean culture of Bennett Machine & Manufacturing in Anamosa, IA. Roy Crawley, GM of Bennett Machine, will present us with visual examples of their production enhancements, time-tested data and insights into the culture changes enabling Lean to get needed traction
20 Greater Des Moines Network
People: In this meeting, we examine how to build employee engagement into our systems. This will be a thought provoking discussion indeed. You will learn how to make engagement a systematic outcome of leadership practic-es within an organization, a fresh perspective on engaging employees and driving engagement is not as difficult as you may think.
27 Iowa City Learning Network
Postponed for the holiday. Stay tuned to the network page on www.iowaqc.org for more information
LEAN Six Sigma Green Belt Training Nov. 16-20, 2015 Des Moines, IA area
SPACE STILL AVAILABLE!
ISO 9001:2015 Internal Auditor Training
December 1-3, 2015 Marion, IA
LEAN Six Sigma Yellow Belt Training Dec. 8-10, 2015 Marion, IA
ASQ/IQC ISO 9001:2015
Transi(on Training January 25-29, 2016 Des Moines, IA area
LEAN Six Sigma Black Belt Training
Week 1 of 2 : Feb. 22-25, 2016 Marion, IA
Week 2 of 2: Mar. 14-17, 2016 Marion, IA
IQC/ASQ ISO Lead Auditor Training March 14-18, 2016 Marion, IA
Upcoming Training
REGISTER TODAY at
www.iowaqc.org!
Register for Mastering 8 Dimensions of Excellence:
How to Align Strategy, Culture, Customer Experience & Success
December 7-8, 2015 Kirkwood Training & Outreach Services 3375 Armar Drive Marion, Iowa 52302 Pricing:
$549 Individuals $1500 Team of 3 Registrants Register by emailing [email protected] or call
319-398-7101
Who Should Attend?: State, County & Municipal Leaders Government Project Teams