(Non Profit) Presentation
Pete DiSantisNovember 5, 2009
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Highly Recognized◦ #1 Consumer Familiarity
Highly Regarded◦ Top Enduring Institutions
(Non Profit)
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Management & LeadershipSafety & SecurityCommunication
Organization & Process ImprovementMethods & Procedures
Metrics & ReportsRoute Planning & Optimization
Initial Observations
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Process Improvement Cycle
Plan
Do
Check
Act
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Plan◦ Identify an assessment tool
Do◦ Conduct the assessment
Check◦ Identify and validate gaps
Act◦ Identify priorities and cost benefits◦ Make recommendations
Identify the Issues
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Assessment Tool
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Six Categories
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Standard 4.2 Example
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Checklist Example
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Plan◦ Identify specific plans to close gaps in
performance◦ Identify the appropriate performance metrics
Do◦ Train the staff on the plan◦ Implement the plan
Check◦ Identify and validate the performance gaps
Act◦ Identify next steps
Resolve the Issues
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Supply Chain Visions, Bellevue, WA
Supply chain experts
Wrote the standards for CSCMP
Experienced in using the tool
Affiliated with Retail Compliance Council
Partnering with SCV
1/15/2012