Download pdf - Newport Computers: IT Asset Recovery Computer Recycling, Refurbished Computers & Parts

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What we doHow we do it

Our guarantees

Standards we observe

Wrap up & questions



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ASSET RECOVERYSECURE DATA DESTRUCTION

PARTS HARVESTING

REMARKETING

E-WASTE RECYCLING



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Rochester, New HampshireServes North-East U.S. Geo

Morrisville, North CarolinaServes South-East U.S. Geo



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What we do

How we do itOur guarantees

Standards we observe

Wrap up & questions



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IN

AUDIT

TEST

OUT

• on-site data destruction – data sanitization, degauss and/or shred

• ship to our facility

• capture basic asset info (s/n, etc)• sort per triage guidelines• generate receipt report

• in-depth system analysis• value determination• generate report and certificate of disposal

• refurbish units• parts harvesting• remarketing/resale• recycle (downstream)



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• Automates Hard Drive sanitation (multi-pass overwrite)

• Interrogates BIOS data with triage guidelines, to automate disposition

• Logs and tracks all transactions for QC• Designed by Newport Computers• Independently verified for code

integrity and output compliance• Compliance: DoD 5220.22-M,

NIST 800-88

• Workflow-driven inventory management system

• Maximizes quality control by tracking individual pieces

• Expedites processing critical jobs• Integrates with customers’ systems

for accurate reporting• Increases production efficiency

through data integrity and user-friendly displays

• Designed by Newport Computers



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The Newport process maximizes:Security

Rigorous hiring process & security systems (to NAID standard)Extensive quality control

ValueRefurbishing and parts harvestingIn-depth testing

EfficiencyStrict Service Level Agreements (SLAs)Fast turnaround time

The Newport process minimizes:Environmental impact

Zero landfill impacte-Stewards® certified



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What we do

How we do it

Our guaranteesStandards we observe

Wrap up & questions



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Our service level agreement (SLA) guarantees:Value returned

Predetermined pricingRevenue share/consignment modelHybrid model

Fast, reliable processingWe settle within 30 days of asset receiptMultiple layers of quality control and reconciliation

Total data securityData sanitization or degauss or shredHIPAA/NIST/DoD compliant



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Newport only employs accountable partnersIdentification of downstream partners

Strict downstream vetting process:• Downstream questionnaire / site visits and audits• Signed agreement (in conformance with client SLA)

Verifiable documentation of materials dispositionFirst tier and all subsequent partnersEnd-to-end reconciliation

Quarterly reconciliation of downstream activityMass / material balance (inflow-outflow)

Highest levels of insuranceEnvironmental insurance of $10MMErrors & Omissions insurance (including network & information security) of $5MM



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Newport keeps you in the loop:Customizable reportingStart-to-finish asset level tracking (by serial number)Itemized receipt and settlement reports:

Asset specificationsTesting resultsFeesValue returnedDisposition

Certificate of recycling / disposal



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What we do

How we do it

Our guarantees

Standards we observeWrap up & questions



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Stat

e of

NH

ISO

-O

HSA

S

Stat

e of

NHe-

Stew

ards

®

EPA

2010

2011 ISO 9001

ISO 14001

OHSAS 18001 GreenLeader

Aspiring Leader

Performance Track

Merit award



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What e-Stewards® certification means to us:No disposal shortcuts allowed

We ask our recyclers hard questions about their disposal processWe track material from the moment it leaves our dock

Complete downstream transparencyWe interview, visit & audit all of our downstream vendors on an on-going basisStart-to-finish reconciliation and visibility with material balance

We’re ahead of the gameFuture-proofing our business with stringent standardsNewport was one of only three North American firms to receive the first round of e-steward certifications in 2010



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Parts harvested by triage guidelinesWe maintain a large (50,000+) inventory of parts2,500+ unique, active SKUs90 days warranty

IBM/Lenovo3%

Dell65%

Others29%

Compaq/HP3%

Parts by ManufacturerWorkstations

1%Other

5%

Notebooks17%

Servers15%

Desktops62%

Parts by Platform



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Large, satisfied customer base500+ active customers in 2009 & 2010

52% returning customersHigh customer marks in our 2011 OpenRatings™ survey (average 83/100)

Low rate of return (<2%)Process improvement & testing ensure high quality

Manufacturer spec diagnostic testingOn-going cycle count and purging

Asset RefurbishingLaptop/desktop refurbishingMicrosoft Registered Refurbisher

Desktops68%

Flat Panel Monitors

4%

Notebooks24%

Servers4%

Units Sold



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+1.603.926.4300

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