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Newport Computers is a leader in the computer asset recovery and IT asset recycling industry. We specialize in the responsible disposal or recycling of leased, used, old or obsolete computer and electronic equipment. We are committed to safe disposal of your computers and business electronics as well as secure destruction of your data. Newport accepts your business' used or old e-waste such as desktop computers, laptops, monitors, and other outdated technology for disposal and recycles it in an environmentally sound manner. Our mission is to ensure you peace of mind by offering high level of data security, and start to finish transparency in the recovery and recycling of your IT assets. Newport also offers quality and tested refurbished desktop computers, refurbished laptop computers, printers, monitors and other used computer parts and components. Our philosophy of reuse and recycle makes us a premier source for used computer parts and refurbished IT online. Visit our website at http://www.newportcomputers.com for more information.
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copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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What we doHow we do it
Our guarantees
Standards we observe
Wrap up & questions
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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ASSET RECOVERYSECURE DATA DESTRUCTION
PARTS HARVESTING
REMARKETING
E-WASTE RECYCLING
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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Rochester, New HampshireServes North-East U.S. Geo
Morrisville, North CarolinaServes South-East U.S. Geo
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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What we do
How we do itOur guarantees
Standards we observe
Wrap up & questions
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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IN
AUDIT
TEST
OUT
• on-site data destruction – data sanitization, degauss and/or shred
• ship to our facility
• capture basic asset info (s/n, etc)• sort per triage guidelines• generate receipt report
• in-depth system analysis• value determination• generate report and certificate of disposal
• refurbish units• parts harvesting• remarketing/resale• recycle (downstream)
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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• Automates Hard Drive sanitation (multi-pass overwrite)
• Interrogates BIOS data with triage guidelines, to automate disposition
• Logs and tracks all transactions for QC• Designed by Newport Computers• Independently verified for code
integrity and output compliance• Compliance: DoD 5220.22-M,
NIST 800-88
• Workflow-driven inventory management system
• Maximizes quality control by tracking individual pieces
• Expedites processing critical jobs• Integrates with customers’ systems
for accurate reporting• Increases production efficiency
through data integrity and user-friendly displays
• Designed by Newport Computers
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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The Newport process maximizes:Security
Rigorous hiring process & security systems (to NAID standard)Extensive quality control
ValueRefurbishing and parts harvestingIn-depth testing
EfficiencyStrict Service Level Agreements (SLAs)Fast turnaround time
The Newport process minimizes:Environmental impact
Zero landfill impacte-Stewards® certified
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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What we do
How we do it
Our guaranteesStandards we observe
Wrap up & questions
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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Our service level agreement (SLA) guarantees:Value returned
Predetermined pricingRevenue share/consignment modelHybrid model
Fast, reliable processingWe settle within 30 days of asset receiptMultiple layers of quality control and reconciliation
Total data securityData sanitization or degauss or shredHIPAA/NIST/DoD compliant
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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Newport only employs accountable partnersIdentification of downstream partners
Strict downstream vetting process:• Downstream questionnaire / site visits and audits• Signed agreement (in conformance with client SLA)
Verifiable documentation of materials dispositionFirst tier and all subsequent partnersEnd-to-end reconciliation
Quarterly reconciliation of downstream activityMass / material balance (inflow-outflow)
Highest levels of insuranceEnvironmental insurance of $10MMErrors & Omissions insurance (including network & information security) of $5MM
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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Newport keeps you in the loop:Customizable reportingStart-to-finish asset level tracking (by serial number)Itemized receipt and settlement reports:
Asset specificationsTesting resultsFeesValue returnedDisposition
Certificate of recycling / disposal
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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What we do
How we do it
Our guarantees
Standards we observeWrap up & questions
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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Stat
e of
NH
ISO
-O
HSA
S
Stat
e of
NHe-
Stew
ards
®
EPA
2010
2011 ISO 9001
ISO 14001
OHSAS 18001 GreenLeader
Aspiring Leader
Performance Track
Merit award
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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What e-Stewards® certification means to us:No disposal shortcuts allowed
We ask our recyclers hard questions about their disposal processWe track material from the moment it leaves our dock
Complete downstream transparencyWe interview, visit & audit all of our downstream vendors on an on-going basisStart-to-finish reconciliation and visibility with material balance
We’re ahead of the gameFuture-proofing our business with stringent standardsNewport was one of only three North American firms to receive the first round of e-steward certifications in 2010
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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Parts harvested by triage guidelinesWe maintain a large (50,000+) inventory of parts2,500+ unique, active SKUs90 days warranty
IBM/Lenovo3%
Dell65%
Others29%
Compaq/HP3%
Parts by ManufacturerWorkstations
1%Other
5%
Notebooks17%
Servers15%
Desktops62%
Parts by Platform
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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Large, satisfied customer base500+ active customers in 2009 & 2010
52% returning customersHigh customer marks in our 2011 OpenRatings™ survey (average 83/100)
Low rate of return (<2%)Process improvement & testing ensure high quality
Manufacturer spec diagnostic testingOn-going cycle count and purging
Asset RefurbishingLaptop/desktop refurbishingMicrosoft Registered Refurbisher
Desktops68%
Flat Panel Monitors
4%
Notebooks24%
Servers4%
Units Sold
copyright © newport computer services, inc. | all rights reserved
www.newportcomputers.com
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+1.603.926.4300
[email protected] Computer Services onNewportComp onNewport Computer Services, Inc. on