Download ppt - Modern Communications ROI Jeffrey Ridley Director of Product Management ShoreTel, Inc

Modern Communications ROI

Jeffrey Ridley

Director of Product Management

ShoreTel, Inc.

© 2009 ShoreTel, Inc. All rights reserved worldwide.

Source Data: Ferris Research, Inc., Wainhouse Research, Nemertes Research, Alinean Research, The Tolly Group

Can you afford the Status Quo?

10 year analysis based on VoiceCon standard large enterprise configuration:

1,500 users across 3 sites

2

0

5

10

15

20

25

30

$M

2

ShoreTel

Implementation and training

Capital cost for network upgrade

Capital cost for telephony system

TDM

$6.72

$26.37

Long distance charges

Network costs

Electricity consumption

System management, MACs, downtime

Support services


Modernization – Drives Down Ongoing Costs

• Cost of Operations

• Cost of Maintenance

• Cost of Energy

• Cost of Training

• Cost of Lost Productivity

3


Modernization – Drives Down Ongoing Costs

• Cost of Operations

• Cost of Maintenance

• Cost of Energy

• Cost of Training

• Cost of Lost Productivity

4

Cost of Telephony Services Via Leveraging SIP and IP


A Look at a SIP Implementation

5

Unified CommunicationsSystem

The World



6


The World

PSTN

Fixed Legacy RatesMaximum Capacity



7


The World

PSTN

ITSP



8


The World

PSTN

ITSP

SIP

Session Border Controller

Variable BandwidthPay for Based on Real Usage

No Limits on YourPoint of Presence


• Burst Base Pricing Options

• No Distance Based Pricing

• Local Presence with Single Interface and Provider

• Leveraged the Network

The Economic Advantages


ROI of SIP and IP Communications

• SIP Reduce Services Cost

• Part of the Total Savings Picture


Practical Considerations

• Network address translation ( NAT )– NAT resides at L3/L4 – SIP at L7– NAT processing “breaks” SIP addressing

• SIP Communication security– Physical medium is the IP pipe – Firewalls control what goes in or out such pipe

• SIP Protocol Compatibilities– Not all SIP are created equal … and compatible– Open Standard …open to interpretations

THANK YOU

© 2007 ShoreTel, Inc. All rights reserved worldwide. The ShoreTel logo, ShoreTel, ShoreCare, ShoreGear, ShoreWare, and ControlPoint are registered trademarks of ShoreTel, Inc. in the United States and/or other

countries. ShorePhone is a trademark of ShoreTel, Inc. in the United States and/or other countries.All other copyrights and trademarks herein are the property of their respective owners.