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Understanding the Process Decision Program Chart Quality Tools Series 2016
Dr. Sharon L. Burton, DBA, LSSBB, HCS, SWP
Goal
The goal of this lesson is for users to understand the Process Decision Program Chart (PDPC) as a quality and business process improvement tool.
Learning Objectives
At the end of this lesson users should be able to Articulate the usage of a PDPC Explain how to develop a PDPC Demonstrate the development of a PDPC
What is a Process Decision Program Chart?
Process Decision Program Chart (PDPC): Originated as one of Japan’s Seven (7) tools for
management and planning Distinguishes possible issues within a plan under
development May be built vertically or horizonally
What is the Value of a Process Decision Program Chart?
Within the PDPC, countermeasures are developed to avert or counterbalance predetermined issues.
Creation Time to Allot for PDPC Diagram
From Start to Finish Allow 5 hours:• Data Collection: 1-3 hours• Diagramming the PDPC: 1 hour• Walk through of PDPC with Stakeholders: 1 hour
How to Develop a PDPC?Break task down by hierarchy using a Tree Diagram.
How to Develop a PDPC?
How to Develop a PDPC?
How to Develop a PDPC?
How to Develop a PDPC?
Take a minute toreview this
diagram
How to Develop a PDPC?PDPC extends a couple of levels to identify risks and countermeasures for the bottom level tasks.
How to Develop a PDPC?
How to Develop a PDPC?
How to Develop a PDPC?
How to Develop a PDPC?
NOTE:
Countermeasures are
shaped as clouds
because of their
uncertainty
Bibliography
Learning ObjectivessAt the end of this lesson users should be able to Articulate the usage of a PDPC Explain how to develop a PDPC Demonstrate the development of a PDPC
Learning ObjectivessAt the end of this lesson users should be able to Articulate the usage of a PDPC Explain how to develop a PDPC Demonstrate the development of a PDPC
The Course StructureThe Course Structure• Module 1
• Module 2
• Module 3
• Module 4
Introduction to DMAICR and to the DMAICR process. The first two phases (Define and Measure) of the DMAICR process. (3 days)
The third phase (Analyse) in the DMAICR process. (3 days)
The fourth and fifth phases (Improve and Control) in the DMAICR process. (3 days)
The final phase (Replicate) in the DMAICR process. (1 day)
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