Lean Product Management
Melissa Perri melissaperri.com
@lissijean | #aceconf
But I do Agile…
@lissijean
@lissijean
Building is the easy part. Figuring out what to build and how to build it is hard.
@lissijean
Voice of the customer
@lissijean
@lissijean@lissijean
@lissijean
As a product manager…
“I’m here to save the day.”
@lissijean
LEARNING
I
@lissijean
@lissijean
Traditional PM• Determine new features and product vision
• Gather business requirements
• Get stakeholder buy in
• Write out specs and user stories for developers
• Manage product roadmaps
@lissijean
Focus on the problem.
@lissijean
Traditional Product Manager Lean Product Manager
@lissijean
Customer problems and needs over internal requirements
@lissijean
Managing Stakeholders
@lissijean
User
Stories?
@lissijean
Jobs to be done.
When _____ , I want to _____ so I can ______.
motivation expected outcome
situation
@lissijean
As a user, I want to save items to a wishlist so
that I can buy them later.
When I find a product I like but I’m not ready to buy
yet, I want to save the product for later, so I can
quickly come back and purchase it without
searching again.
User Story
Job Story
@lissijean
Data driven experiments over preconceived solutions
@lissijean
System 1
@lissijean
Fast Automatic Emotional
Gut instinct Intuition
@lissijean
System 1Fast
Automatic Emotional
Gut instinct Intuition
System 2Slow
Logical Analytical Conscious
System 1 leads to bad product decisions.
@lissijean
@lissijean#aceconf
3 Types of Bias
Causality Curse of Knowledge
Anchoring
@lissijean
The copycat experience.
“We built a mobile app before and it was successful.”
@lissijean
The copycat experience.
“Everyone has a mobile app, we need one too.”
@lissijean
You’re the expert.
“The customers want all the data
possible.”
@lissijean
“All my clients are asking for this.”
What was said vs reality.
@lissijean
What was said vs reality.What was said vs reality.
@lissijean
Committing too early to one solution.
@lissijean
Build
Measure
Learn
@lissijean
Build
Measure
Learn
@lissijean
MVP
@lissijean
Ugly Broken Cheap
@lissijean
MVPsmallest amount of effort to learn about your users.
@lissijean
@lissijean
@lissijean
Subscription
@lissijean
working towards a goal
@lissijean
@lissijean
Product Roadmaps?PRODUCT
ROADMAPS
@lissijean
Customer problem roadmaps over feature roadmaps
Q4 Product Roadmap
Google Maps Integration
2 months
3 Devs
ROI: High
Mobile App
Homepage Redesign
3 months
2 Devs
ROI: Med
1 month
3 Devs
ROI: Med
@lissijean
@lissijean
The Problem Roadmap
@lissijean
Product Roadmap
@lissijean
@lissijean
@lissijean
June July August
Guides
ProBlem Roadmap
Test 1 Test 2 Test 3 plan & Build or test more
@lissijean
June July August
Guides
ProBlem Roadmap
Test 1 Test 2 Test 3
Email template update
plan & build or test more
fix database
Content add analytics
Sign Up redesign & add
@lissijean
Idea generation and collaboration over product mandates
@lissijean
@lissijean
Design Studios
@lissijean
@lissijean
@lissijean
DO NOT WANT@lissijean
Customer problem focused
Technical problem focused
@lissijean
Customer problem focused
Technical problem focused
@lissijean
ego
@lissijean
lean Product ManagerRole and responsibilities:
• Discover customer problems through constant customer interaction and feedback.
• Deliver high customer value by running experiments to solve those problems.
• Lead the implementation of full product solutions for successful experiments, incorporating them into our product strategy.
• Involve developers & stakeholders during ideation of the product.
• Manage the Problem Roadmap, focusing on your KPIs.
• Report data and lessons from experiments to the rest of the company.
Apply Now@lissijean
Deliver extreme
value to the customer.
@lissijean
@lissijean
The Lean Product Management Manifesto
Customer problems and needs over internal requirements Data driven experiments over preconceived solutions Customer problem roadmaps over feature roadmaps
Idea generation and collaboration over product mandates
@lissijean
The Lean Product Management Manifesto
Customer problems and needs over internal requirements Data driven experiments over preconceived solutions Customer problem roadmaps over feature roadmaps
Idea generation and collaboration over product mandates
@lissijean
Help, please?
Melissa Perri [email protected]
produxlabs.com melissaperri.com
@lissijean
Melissa Perri [email protected]
produxlabs.com melissaperri.com
@lissijean
Creating Effective MVPsFull Day WorkshopMarch 22, London
“aceconf2015” for 10% off bit.ly/mvpworkshoplondon