LEADING WITHOUT AUTHORITY
HOW TAKING OWNERSHIP HELPED ME ON THE WAY
Meeka Metzger-Berman Feb 2016
BIG PICTUREExecuting on Company vision
1.KNOWLEDGE
Industry, Tech, UX what else?
CUSTOMER ANGLE
○Build direct channels of customer input ○Qualitative & Quantitative
INTERNAL FEEDBACK
○Build channels of constant product feedback
○Qualitative & Quantitative
Support Dev Execs ...Sales
OWN THE DISCUSSION
○Involve different parties in discovery○Provide the customer’s angl
○Listen and question
2.PRIORITIES
You’re not here to make everyone happy
BIG PICTUREExecuting on Company vision
DEVIL IS IN THE DETAILS
○Constrains, Resource limitation○Multiple stakeholders
○Legacy, Debt
OWN THE PRIORITIES
○Big picture and company strategy○Balance important vs. urgent
○Explain and communicate
3.EXECUTION
It only starts when you release.
OWN IT
○Form a team/squad from the beginning○Announce progress and performance
○Thank and Credit contributors
THANKS!Questions?
[email protected]