Promoting Training & Performance Support Analytics @ the manufacturing workplace
The Manufacturing Training Analytics (Man.Tr.A.) Maturity Model for Lace Project
World Manufacturing Forum 2014
Workshop on Innovating Industry Education & Workplace Training
#laceproject
EU Grant Nr 619424
Fabrizio CardinaliChief Strategy & Marketing Officer sedApta Group, www.sedApta.com
LACE WP 5 Project Manager, www.laceproject.eu
[email protected]#laceproject
From the Internet of bits to the internet of things
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Internet of Things
•Smart Machines•Industrial Internet•Embedded Sensors•Advanced Robotics
Digital Marketplaces
•Crowd sourcing •Engineer to Order•Configure to Order•Produce on Demand•Make to individual
3d printing
•New materials•Additive/subtractive•Produce on demand
Smarter Training for Smarter Manufacturing
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Need to Transform
Cost Competition
Shift from fixed to variable
costs
Speed to Market
Low Cost Sourcing
Innovation
Market Access
Demand Volatility
Globalization
Ottimizzazione inventari
NEW Training Processes, Tools & KPIs towards
TRAINING AGILITY
1. Process Based Training Systems2. Electronic Performance Support Systems3. Training Analytics Systems
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Stage 1: NeedsAnalysis
Holistic Transformation Strategy
PEOPLE
ICT ProcessesStructure
Stage 2: Gap Analysis and Transformation Strategy
Models
Maturiity
AppraisalMeasure
Stage 3: Process Models & Metrics
Process Community
Analyse
Redesign
Standardise
Train & Support
Execute
Monitor
Continuos Improvement
Stage 4: Value Generation
Process Workflow Transformation& Continuous Improvement
SCOR™ DCOR™SCAMPI ™CMMI ™Vollmann™ MMM™ISA95™Ecograi™ ISO 22400™ AQPC™
Process Modeling, Measuring & Appraising Techniques
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SCOR™ DCOR™SCAMPI ™CMMI ™ Vollmann™MMM™ISA95™ APQC™ISO 22400™
Use of standard Analytics KPIs
Inc
re
as
ing
ag
greg
atio
n
Audience:
CFO, CEO
Plant Accounting,
Finance
Plant Management,
Operations
Management
Operators, Supervisors,
Quality, Engineers,
Technicians
Profitability
Inc
re
as
ing
ab
ility t
o t
ake
ac
tio
n
CorporateFinancials
Aggregated Financial& Operations Metrics
Operations-level KPIs &Dynamic Performance Metrics
External
Investors
& Creditors
Internal
Strategic
Business
Planning
Plant floor sensors, Operator, and machine to machine interface
Machine to Machine
Performance Support is kingeLearning is dead. Long live eLearning.
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Learning Curves(Hermann Ebbinghaus, 1885)
• 20 minutes after training you forget
42% of what you were trained
• 24 hours after, 67% is forgotten
• 1 month after 79% is forgotten
At the end you with traditional means
you retain 21% of what you were
trained
Performance Support .vs. eLearning
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Learning Curves(Hermann Ebbinghaus, 1885)
Retention is dramatically increased by
means of:
• Continuous repetitions whilst executing
tasks @ the workplace
• Contextualized information &
knowledge support whilst taking
decisions @ the workplace
The Perfect Training Mix
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1
First Training
2
Additional Training
3
Apply & Recall
4
Decision Taking
5
Manage Change
eLearning Mobile learning
ClassroomCoaching
Electronic Performance Support Systems
70% AT THE WORKPLACE
20% During Coaching
10% in the Training Room
The 70:20:10 perfect mix
The Five Moments of Learning
The LACE Project
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WP5: LA @ WorkplaceWP6: LA @ Primary & FurtherEducationWP7: LA @ Higher Education
The Man.Tr.A. Manufacturing Training Maturity Analysis
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EQF 1
EQF 3
EQF 5EQF 7
0
1
2
3
4
5
Trai
nin
g O
urt
com
es
Trai
nin
g M
atu
rity
Training Technologies
MAN.TR.A ™ is a trademark of Skillaware - a Company of the sedApta Group- All rights reserved.
The Man.Tr.A3 Roadmap
Step 1: A as Analysis (SOA)Step 2: Abstract Maturity ModelStep 3: Appraisal Roadmap(best practices kpi, models & workflows)
Man.Tr.A
Technology
Matuirty Skill
The Man.Tr.A3 Maturity Model -Deliverables
A 1: Man.Tr.A. SOA Report A 2: Man.Tr.A. KPI LibraryA 3: Man.Tr.A Processes Samples
The Man.Tr.A. Manufacturing Training Maturity Analysys
12MAN.TR.A ™ is a trademark of Skillaware - a Company of the sedApta Group- All rights reserved.
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“Promoting Training & Performance Support Analytics @ the manufacturing workplace. The Manufacturing Training Analytics (Man.Tr.A.) Maturity Model for Lace Project”
by Fabrizio Cardinali
was presented at EDEN Annual Meeting 2014 on 12 June 2014
Email: [email protected]: www.sedApta.comTwitter: CardinaliF
This work was undertaken as part of the LACE Project, supported by the European Commission Seventh Framework Programme, grant 619424.
These slides are provided under the Creative Commons Attribution Licence: http://creativecommons.org/licenses/by/4.0/. Some images used may have different licence terms.
www.laceproject.eu@laceproject
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