3. WORLD GAMES OVERVIEW Los Angeles is a city full of movie
stars and all-stars. But in 2015, thousands of Special Olympics
athletes will be the true stars. Athletes: 7,000 Coaches: 3,000
Countries Represented: 177 Duration: 9 Days Number of Events: 25
Number of Volunteers: 30,000 Honored Guests: 5,000 Spectators:
500,000 Media Representatives: 2,000 Number of Venues: 27 The 2015
World Games will be the largest event hosted by Los Angeles since
the 1984 Olympic Games.
9. HONORED GUESTSBRAND STANDARDSLACC OVERVIEW: HANDBALL
Competition Facts Competition Manager: Michael Hinson Competition
Schedule: July 26- August 1 No. of Delegations: 15 No. of Athletes:
185 Awards (LACC Awards Plaza): August 1
10. HONORED GUESTSBRAND STANDARDSLACC OVERVIEW: ROLLER SKATING
Competition Facts Competition Manager: Heather Lacayo-Neace
Competition Schedule: July 26- July 30 No. of Delegations: 20 No.
of Athletes: 107 Awards (LACC Awards Plaza): July 28-July 30
Demonstrations: My First Sports Moment July 29
11. HONORED GUESTSBRAND STANDARDSLACC OVERVIEW: TABLE TENNIS
Competition Facts Competition Manager: Alex Figueroa Competition
Schedule: July 26- August 1 No. of Delegations: 70 No. of Athletes:
206 Awards (LACC Awards Plaza): July 29 - August 1
12. HONORED GUESTSBRAND STANDARDSLACC OVERVIEW: BADMINTON
Competition Facts Competition Manager: Widya Susanto Competition
Schedule: July 26- August 1 No. of Delegations: 47 No. of Athletes:
143 Awards (LACC Awards Plaza): July 30- August 1
13. HONORED GUESTSBRAND STANDARDSLACC OVERVIEW: BOCCE
Competition Facts Competition Manager: David Markland Competition
Schedule: July 25- August 1 No. of Delegations: 96 No. of Athletes:
279 Awards (LACC Awards Plaza): July 27- August 1 Demonstration: My
First Sports Moment July 27
14. HONORED GUESTSBRAND STANDARDSLACC OVERVIEW: POWERLIFTING
Competition Facts Competition Manager: Shawn Banks Competition
Schedule: July 27- August 1 No. of Delegations: 41 No. of Athletes:
170 Awards (LACC Awards Plaza): July 27 - August 1
15. INTRODUCTION OF HUB STAFF Luke Hyvonen General Manager
Derrick Salisbury Assistant General Manager Stanli Spencer
Operations Manager Corine Taylor Hub Headquarters Manager Tiara
Johnson Hub Spectator ServicesManager Pierce Milliken Hub Guest
Services Manager Shereef Moustafa Hub Technology Manager Charlotte
Miles Catering, Cleaning & Waste
16. INTRODUCTION OF HUB STAFF Brian Klavano Sport Production
And Awards Director Leo Ramirez Hub Logistics Manager Kim Villa Hub
Fan Development Manager Derek Hermann Hub Medical Manager Pat
DiLeva and Rich Perelman Co-Hub Media Director Matt Setlik Hub
Sport Director Linda Cordeso and Emily Smith Co-Hub Transportation
Manager Jaren Sorkow Hub Workforce Manager Liudmila Pennington HUB
International Relations Manager
29. Earthquake Whenever a major tremor occurs, expect one or
more aftershocks, including the possibility of numerous major
earthquakes in the same area. During the Quake: Duck, cover and
hold in place under a desk, table or other sturdy object; or stand
in an interior doorway and brace yourself against the frame. Face
away from any windows. Stay clear of tall objects that may topple
over and watch for falling objects. Stay inside, do not evacuate
unless directed to do so. EARTHQUAKE&PROTOCOLS
30. 8 After the initial shock: Remain calm and be prepared for
aftershocks. Aid the injured and check for trapped people. Account
for all occupants. Check area for obvious hazards and damage;
evacuate only if area is unsafe. Use phones only in case of
immediate life-threatening emergency. Do not light matches,
cigarettes, candles or any use of open flame. Do not turn on or off
any electrical equipment or lighting. Listen for emergency
evacuations announcement. Report conditions to the Security Command
Center at ext. 3000 or 213 765 4605 and/or any employee.
EARTHQUAKE&PROTOCOLS&(CONT.)
31. 9 is needed, contact Security Command Center at ext. 3000
or 213 765 4605 If You See Something Say Something Los Angeles
Convention Center and AEG has teamed up with the United States
Department of Homeland Security on the If You See Something, Say
Something campaign. The campaign is a simple and effective program
to engage the public and key frontline employees to identify and
report indicators of terrorism, crime and other threats to the
proper transportation and law enforcement authorities.
IF&YOU&SEE&SOMETHING,&SAY&SOMETHING
36. WORKFORCE PUBLIC TRANSPORTATION/PARKING Parking Information
Public Transportation will be the simplest way to arrive on venue.
If you need to drive, carpool if you can. LIMITED parking will be
available in the Venice Parking Garage with access off of Venice
Blvd and Convention Center Dr. * Your credential is your parking
pass! (except at USC) Public Transportation Information Tap cards
Metro stations Route options
41. WORKFORCE UNIFORMS Dont leave home without your: Uniform
Credential Hip pack Official Games Hat A great attitude and a
SMILE! All volunteers need to wear khaki pants, shorts or skirts
(longer than fingertip length.) It is recommended that all
volunteers wear comfortable athletic type shoes.
43. HONORED GUESTS ! WORKFORCE UNIFORMS Executive
TeamOperations Delegation Liaison Lanyards: GREEN = managers / team
leaders PURPLE = workforce not in a supervisory position ! *Healthy
Athletes will be in dark blue!
45. HONORED GUESTSWORKFORCE CHECK-IN Checking in on Venue: You
are required to check in at the LACC Workforce Check in when you
arrive for your shift! General Volunteers - PLEASE ARRIVE 15
MINUTES PRIOR TO YOUR SHIFT START TIME Medical volunteers PLEASE
ARRIVE 30 MINUTES PRIOR TO YOUR SHIFT START TIME Your CREDENTIAL is
your work permit it is required for check in and while on venue.
Check in locations . LACC will have one primary workforce check-in
location located in the Compass Caf. On the 2nd floor overlooking
the South Lobby. If you are going to be late or are unable to work
your shift, please contact your supervisor or your Workforce Check
In hotline immediately! Hotline number and email address: LACC:
213-712-2583/ [email protected] *Note: This hotline and email
address will not be available until July 25th
46. Workforce!! Check@In! LA 2015 LA CONVENTION CENTERVENUE
LAYOUT
47. HONORED GUESTSBRAND STANDARDSWORKFORCE MEALS/BREAKS Meals:
Volunteers working a minimum of 5 hours will receive one meal
voucher at check-in. Volunteers working 10 hours will receive two
meal vouchers at check-in. You must present your meal coupon at the
dining area. Breaks: Breaks will be determined by your supervisor
and the competition schedule for your venue. Meal/Break Area: Your
Meal/Break location is. Concourse Hall E/F Foyer located between
West Lobby and Concourse Hall EF. You will be able to find
water/coke product and get your meals, as well as have a place to
interact with other volunteers.
48. Workforce!! Meal/Break! LA 2015 LA CONVENTION CENTERVENUE
LAYOUT CONCOURSE E/F FOYER
49. WORKFORCE POLICIES AND PROCEDURES - There is no storage for
personal belongings at the World Games. Please do not bring: -
Large bags - Valuables - Children - Pets (service animals are
accepted) - Please do not use your cellphone for personal use while
you are on duty. Some manager positions will have cellphones to
conduct business. - Please do not alter your uniform or credential
in any way. - Lost items should be turned into the Spectator
Services Information Booth at the venue where the item was found. -
If you are notied that an athlete is lost, please notify your
supervisor immediately. Your supervisor will collectpertinent
information about the individual and will radio the Hub
Communication Center.If you have found a lost athlete, please bring
them to the nearest Spectator Services Information Booth.
50. WORKFORCE POLICIES AND PROCEDURES - If someone approaches
you and you do not speak their language, please direct them to the
Spectator Information Booth to ask for language assistance. - When
you don't know an answer, don't make something up, say you 'don't
know but will nd out', then ask your Supervisor or someone else who
may know. - Please do not to take pictures of or get autographs
from any celebrities or public figures while on duty. - Volunteers
should not speak to the media other than a greeting. If approached
by a member of the media for comment, please refer the media member
to the Venue Media Manager or a Media Steward. - If you need to
fill out an incident form or a complaint form, please go to
Workforce Check In. Examples of when you should fill out an
incident form are: - Injury, safety hazard, property damage, theft
etc - Make sure to inform your supervisor of an incident - Please
abide by the Volunteer Code of Conduct found in your Hero Handbook.
!
51. HEALTH AND SAFETY Health & Safety Hat Sunscreen
Hydration Breaks !Be aware of your surroundings and be aware of
possible illness!
52. SAFETY Please be aware of your surroundings! Alert your
supervisor if you see any safety hazards. ! Exposed Cables Trip
Hazards Objects in the stairs/aisleUnsupervised ladders
56. LA Convention Center Gaming Halls Highlander Cell Phone
Valet As a courtesy to guests, we would offer a secure cell phone
charging valet service. Much like a coat check, guest can check
their cell phone in with a brand ambassador to place in a locked
compartment to charge while they are enjoying the games. Guests who
would like to wait, will also be able to charge their phones from
inside the vehicle from the center console charging block
57. LA Convention Center Gaming Halls Color By Numbers Avalon
Vinyl wrap with custom creative design reflective of Toyota and
World Games Guests are invited to color on the wrap. Pick your
favorite color, pick the corresponding number and make your mark!
By end of games we will have a fully colored vehicle Ability to
show progression on the Media Hub
58. LA Convention Center Gaming Halls Table Tennis - Tundra
Ping-Pong Game Solitary player game, 90 board with multiple holes
& paddle. Guest is challenged to hit a selected # of ping pong
balls into designated number of holes on the backboard in order to
win premium.
59. LA Convention Center Powerlifting Hall RAV4 SkeeBall Guest
is challenged to score points in order to win premium
61. HONORED GUESTSRECAP Key Takeaways from Today: Public
Transport Use METRO services Free TAP card Workforce Check-In Area
Compass Caf 2nd Floor Meal and Break Area Concourse E/F Foyer HAVE
FUN! Please visit http://www.lacclink.com/ to learn more
information about the venue.
64. HONORED GUESTS Thank you for attending the Los Angeles
Convention Center Venue Training session. Dedicated Volunteers are
priceless! Thank you for all that you do!! ! BRAND STANDARDSThank
You!