Enterprise 2.0: Designing A Social Business
Kaushal Sarda
Just Reduce Head Count ?
Need Constant Innovation
Do It The Apple Way !
The Process of Innovation
How Can Web 2.0 or
Social Software Enable Innovation ?
The Essence of Web 2.0
Enabling Interactions
Feel your Customer’s Pulse
Open Brainstorming
Co-Creating Offerings
Building Awareness
Help Customers Get Satisfied
It’s The Approach That Counts
Don’t just think wiki, blog, twitter, etc
Provide customer value by enabling interactions
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