www.doortraining.co.in
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 1
THE NAME
“On one side there are things that are known
On the other side there are things that are unknown
In between there are always DOORs”
(William Blake 1757-1827)
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 2
Mission
To enable our stakeholders and customers achieve their full potential.
Vision
To be a premier Learning and Development Solutions provider in India, in
terms of revenue, reach and range of products and services by working with
committed and competent people and constantly providing tangible value to
our customers
Our Values
A = Accountability
C = Customer First
T = Team work
I = Integrity
O = Openness
N = Nurturing
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 3
OUR VALUE PROPOSITION
GETTING THINGS DONE: At the end of the day it’s not about making strategies and planning; it’s about
getting there! Our planning has just one goal: the effective and sustainable execution of your strategy.
The core competence of DOOR is translating and anchoring your strategy into people, management and
your sales processes. Making your plans and strategies happen!
PEOPLE + PROCESSES: DOOR constantly integrates changes in both people and processes into its
approach. In modern sales environments, these are firmly and irrevocably tied together. DOOR believes in
repeatable winning sales processes.
PERFORMANCE INDICATORS: Everything that we do can be measured! From the very outset, the diagnosis
of your improvement potential is achieved by making use of a unique set of performance measurement
and management instruments. This also applies to measuring the results of our training efforts.
RETURN ON YOUR INVESTMENT: We guarantee a sustainable and measurable performance improvement
of your sales organisation. You will notice that the term "measurable" runs as a continuous theme
through our services. Wherever possible, we convert the provision of our services into measurable
performance indicators. At the end of the day, the important thing is your return on investment!
DOOR connects competencies to the DOOR training solutions. DOOR’s training curriculum is built upon
four functional areas and is expected to be able to meet your demands. In case that there is no DOOR
training connected to the competencies, we could construct the same.
The DOOR curriculum covers the following areas:
Creating Sales Excellence
Creating Customer Excellence
Creating People Excellence
Creating Leadership Excellence
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 4
Account Management
Business Acumen
Consultative Selling
Defining the Customer
Finance for Non Financial
Professionals
Negotiation Skills
Networking
Presentation & Performance
Professional Selling
Sales Effectiveness
Sales Management
Selling at Exhibitions & Shows
Territory Management (to be rolled
out)
The Art of Solution Selling
Understanding Your Customer
Writing & Winning Proposals
CREATING SALES EXCELLENCE
ALIGNMENT PROCESSES, PEOPLE, and STRATEGY: Successful organisations do have one thing in common:
sales processes and systems are totally aligned with the business strategy. Employees are fully aware of
the requirement to create a value proposition for their customers and they are able to act upon this. They
are trained to perform and, like in sports, they want to win the match. They act like champions but also
need the best training dedicated to their way of performing.
BEST IN CLASS SOLUTIONS: DOOR Training & Consulting gives your organisation the best solutions for
your sales channel whether your employees are experienced or not.
STANDARDS FOR CUSTOMISATION: Creating Sales Excellence is about creating the best fit between
people, processes and strategies. DOOR will help you create your world-wide standards for local delivery,
through exceptional, tailored in-company programmes. Your best practices of today will be the norm of
tomorrow’s standard.
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 5
Think Customer Enthusiasm
Consultative Service Process
Outbound Call Program
Inbound Call Program
Telesales
Call Centre Help Desk
Call Centre Coach
Defining the Customer
CREATING CUSTOMER CARE EXCELLENCE
CALL CENTRE OPERATIONS & TELESALES OPERATIONS: Call Centre and Telesales operations are becoming
increasingly important sales channels, both “inbound” (the customer makes the call himself), and
“outbound” (the customer is called by the telesales agent). Call Centre operations, telesales operations
and internal sales departments have become an inseparable part of many companies’ “go-to-market
model”.
DOOR offers a wide array of training programmes in this area, starting with fundamental call centre
training courses right up to high-level telesales training. From modules such as “Cross-selling”, up to
increasing the commercial skills of your internal sales department.
EXCEEDING EXPECTATIONS: Enthusiastic employees are able and willing to deal with moments of truth.
The opportunity to perform and draw positive reactions from a customer is at every point of contact.
Exceeding the level of expectations is what should be every
employee’s core competence.
THE DOOR CURRICULUM: All our training is built on frontline
actions that reflect the attitude towards customers. DOOR
Training & Consulting will help you define your moments of
truth and create your winning approach in creating
enthusiastic, returning customers.
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 6
Business Writing
Business & Resource Planning
Brainstorming in Teams
Career and Development Planning
Change Management
Coaching With Passion
Communication Skills
Creativity & Innovation for Business
Performance
Effective on the Job Training
Finance for Non Financial Professionals
Improving Results-Evaluating And Taking
Action
Internal Consultancy Skills
Make Your Meetings More Effective
On the Job Coaching for Results
Personal Power & Presence
Precision Questioning
Presentation & Performance
Process Design & Use
Problem Solving and Creative Thinking
Problem Solving & Decision Making
Project Management
Stress Management
Team Building
Time Management
Train the Trainer
Raising Personal Effectiveness
Risk Assessment & Risk Management
Value of Information Technology in
Business
Working Cross Culturally
Working in Virtual Teams
CREATING PEOPLE EXCELLENCE
HIGH PERFORMANCE PROFESSIONALS: Organisations are as good as their people. Individual programmes
based upon competencies will create high-performance professionals.
LEARN AND IMPROVE: Most of the time the starting point is a competency scan which gives clear insight
of the personal development needs. As a part of the competency management of the organisation,
employees have the possibility to learn and rise to new competency levels.
COACHING: Possibilities to support your people to grow include individual guidance, personal coaching,
mentoring and tailor-made development plans.
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 7
CREATING LEADERSHIP EXCELLENCE
LEADERSHIP FUNDAMENTALS: Modular core programmes for management and management trainees,
covering all essential basic competencies of being an effective manager. People management skills,
coaching, more specific sales coaching and managing on performance indicators. The starting point for
Competence Development is always an individual 360° feedback assessment, in order to be able to
address specific competence gaps in the training programmes.
ADVANCED MANAGEMENT PROGRAMMES: Starting with a razor-sharp individual 360° feedback
assessment, DOOR develops the critical management, leadership, and coaching competencies of your
management team. After defining individual gaps for every participant to develop, you receive tailor-
made training programmes.
LEADERSHIP STYLE: Measuring your current leadership effectiveness, defining the desired behaviours and
guiding your management in this direction.
MANAGING HIGH PERFORMANCE TEAMS: Develop your individuals into synergetic High Performance
Teams. Starting with an assessment of your current team-effectiveness and team performance, defining
measurable objectives and team development programmes, in order to achieve and manage your own
high-performance teams.
MANAGEMENT PROGRAMMES RELATED TO YOUR TYPE OF BUSINESS: Every business has its own business
and model: that needs to considered while developing type of solution.
Solution(S) on next page....
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 8
Achieving Results through People
Achieving Results through Resources
Achieving Results through Relationships
Brainstorming in Teams
Change Management
Coaching With Passion
Communication Skills
Improving Results – Throughout
Breakthrough
Performance
Improving Results – Setting the Direction
InsideOut Effective Leadership
Interpersonal Leadership Skills
Going for Results
Managing Managers
Managing Global Diversity
Managing Virtual Teams
Problem Solving and Creative Thinking
Performance Leadership
Project Management
The Power of Creative Problem Solving
Team Building
Team Leadership
Ten Leadership Qualities That
Motivate
Employees
Understanding and Building High
Performance Teams
Emotional Intelligence
Emotional Intelligence for Teams
PROGRAMS
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 9
COMPETENCE MANAGEMENT PROCESS
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 10
Some of our Customers....
Aditya Birla Group
Amway
Accenture
Aviva Life Insurance
Amara Raja
Avaya India
Aircell
Bharti Group
Bank of America
BASF
Bennett Coleman & Co
Biomerieux
Canon
Cargill
Cisco Systems
Cognizant
Cerebrum
Delloitte Consulting
DSP Merrill Lynch
D' Damas
DuPont
Essar Steel Hazira
Ericsson
EXL Services Ltd
Globallogic
Genpact
Gemalto Digital Security
General Motors India
Grasim
Genesis Color
Hewitt
Hughes Electronics
Hyundai Motor India
HSBC
Henkel
Hindalco
Ingersoll Rand
IBM Daksh
Indusind Bank
IL & FS Investsmart
KPMG
Larsen and Toubro
Microsoft
Modicare
Motherson Mate
Nestle
Nokia
NIIT
Oracle
PepsiCo
Progressive InfoTech
Qualcomm
Panacea Biotec
Reliance Capital
Ramco
Roland Braking
Richard Lee
Sundaram Clayton
Spice Telecom
Siemens
ST Micro
Tata Motors
TataSky
TataAIG
TISS
Turner International
UTStarcom
UBS
VFS Global
Virgin Mobile
Vodafone
WNS
Wabco TVS
Unilever
Welcome Group
Wheels India
Wipro
Many More...
DOOR Training & Consulting India Pvt. Ltd. SCO 26, 2nd Floor, Sector 31-32, (HUDA Market) Gurgaon - 122001, Haryana. India.
Gurgaon(HO) +91 124 4040573/74. Mumbai: +91 22 284757715/4, Chennai: +919940072787/9884003200,
Bengaluru: +919901215555, 9449828268, Hyderabad: +91 9885675502
Web: www.doortraining.co.in Page | 11
Other Training Solutions that can be accessed through our other exclusive and certified teams in India:
Global Competence, Local Delivery focussed on your business results....
www.doortraining.co.in
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