Internal Service Consumer Protection (ISCP)
June 13, 2019Oregon Department of Agriculture
Program Area Update
Rev. 05/2019
Internal Services and Consumer Protection [54] Jason Barber, Program Area Director, PEM F
Weights & Measures / Motor Fuel Quality Programs [24] Steven Harrington, Program Manager, PEM E
Laboratory Services Programs [23] Kathleen Wickman, Program Manager, PEM D
Procurement, Fleet, and Facilities Programs [3] Melissa Esser, PCS2
Heather Hawes, PCS2Allan Richardson, Fleet Manager
Office Manager [3] Alex Thomas, OM1
Office Specialists [2] Nichole Solorzano, OS2
Jennifer Zimmerman, OS2
Wolf Depredation Grant Program
Egg Laying Hen Program
Metrology Laboratory [2] Aaron Aydelotte, Metrologist
Raymond Nekuda, MetrologistField Supervisor [10] Josh Nelson, PEM C
Field Supervisor [11] Nathan Gardner, PEM C
Field Inspectors [9] Branden Parker, CS2
Cory Hart, CS2Eric Thorson, CS2Gary Lowe, CS2
Jesse Terrusa, CS2Kurt Burns, CS2Roy Cedillo, CS2
Stephen Eugenio, CS2Vacant, CS2
Field Inspectors [10] Alan Sweet, CS2
Brian Derrickson, CS2David Gray, CS2
Emile Rivera, CS2Gene Scott, CS2
James Monaco, CS2Jason Miller, CS2John Wagner, CS2
Kirk Trigg, CS2Michael Rossetto, CS2
Chemists [11] Andrew Acker, C1Cary Johnson, C3Debra Wong, C3
Hayden Hamby, C2Joseph Harworth, C3
Justin Wood, C2Lowrhen Aceves, C1Richard Harding, C1
Setal Patel, C3Tess Khofri, C2Vacant, C2-LD
Microbiologists [5] James Madden, M3Jasmine Scott, M1Tasha Johnson, M1Wyatt Faulkner, M3Yingnan Tian, M2
Laboratory Support [6] Bo Nuanual, LS2
Ronney Coffman, LS2Sarah Lampson, LS2
Terrie Graves, LS2Virginia Tarango, QAO
Vacant, LS2
Country of Origin Labeling (COOL) Program
Special Programs
W&M KPM – History(85% is goal)
Year Devices Exams Exam % Rej. % CA % Total %Comp. Rate
2018 61,537 53,621 87.1% 8.1% 5.2% 13.3% 86.7%
2017 60,381 52,348 86.7% 8.1% 3.8% 11.9% 88.1%
2016 58,601 51,438 87.8% 9.9% 3.9% 13.8% 86.2%
2015 57,486 52,557 91.4% 7.9% 5.2% 13.1% 86.9%
2014 56,709 53,708 94.7% 8.6% 4.2% 12.8% 87.2%
2013 56,038 52,882 94.3% 8.6% 5.5% 14.1% 85.9%
2012 55,144 53,600 97.2% 7.6% 6.5% 14.1% 85.9%
W&M - Total Devices Licensed
53058
5426055144
55825 55672
5736758028
6060861537
48000
50000
52000
54000
56000
58000
60000
62000
64000
2010 2011 2012 2013 2014 2015 2016 2017 2018
Total Devices
Complaints & Just Checking In
S In 2018, Weights & Measures received a total of 93 complaints and/or service requests. (51 in 2017)
S Number of Just Checking Ins performed for Food Safety: 171 (167 in 2017)
S Number of complaints received:S Motor Fuel Quality: 19S Motor Fuel Quantity: 33
S Motor Fuel Advertising / Labeling: 11S Device Complaints: 11S Unlicensed Complaints: 4 S Special Requests: 1S Other: 14
11
21
07
2 2
8
19
33
11 11
4 1
14
0
5
10
15
20
25
30
35
Quality Quantity Signage Device Unlicensed Special Other
2017 2018
Cannabis Device Data
9 14 16 17
427
848
1560
2904
3811
0
500
1000
1500
2000
2500
3000
3500
4000
4500
2010 2011 2012 2013 2014 2015 2016 2017 2018
Cannabis Device License Count
Cannabis Device License Count
0 5 2 1
410 421
712
1344
907
0
200
400
600
800
1000
1200
1400
1600
2010 2011 2012 2013 2014 2015 2016 2017 2018
Cannabis Devices Added by Year
Cannabis Devices Added by Year
Metrology
S Internal calibration services provided for approximately 1,259 pieces of Weights and Measures equipment.
S 2,391 of external calibration services provided $39,476 from in-state businesses and $40,621 from out-of-state businesses generating a total of $80,097 in revenue for the division.
MetrologyNew automated Mass Comparator
Customer Service Survey - Metrology
4.9 4.9 4.9 4.9
4.5
4.7 4.7
5.0
4.9
5.0
4.9
5.0 5.0 5.0
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
5
5.1
Packaging, Condition of
Return Instruments
Customer Service
Technician Response
Turn-Around Time
Cailbration Certification,
Accuracy
Cailbration Certification, Completeness
Calibration Certificate, Format /
Information2017 2018
Motor Fuel Quality
S 2062 Total Fuel Screenings (2073 in 2017)
S 51 or 2.47% of these screenings failed (40 or 1.93% in 2017)
S 4,859 Fuel Storage Tanks Screened Statewide (1278Locations) (3966 in 2017, 1101 locations)
S 123 Screenings with water (98 locations) (112 in 2017, 90 locations)
S 7 Screenings with excessive water(25 in 2017)
S 29 Fuel samples drawn statewide (29 in 2017)
W&M Safety First!
S Work Related Injuries
S ODA had 10 work-related injuries in 2018 (10 in 2017), 0 from Weights & Measures. (1 in 2017)
S Vehicle Related AccidentsS ODA had 31 (22 in 2017) vehicle accidents in 2018,
0 from Weights & Measures. (0 in 2017)
ISCP Program Survey Data
Excellent and Good % Totals by Program
Expertise Timeliness Accuracy Helpfulness Info Available
Overall Service
Motor Fuel Quality 100% 92% 100% 92% 100% 92%
Weights & Measures 100% 97% 99% 97% 94% 99%
Wolf Depredation 63% 86% 71% 63% 75% 63%
Grand Total 98% 96% 98% 95% 93% 96%
Excellent and Good % Totals by Customer Type
Expertise Timeliness Accuracy Helpfulness Info Available
Overall Service
Complier 100% 96% 99% 96% 93% 98%
Constituent 75% 75% 75% 75% 75% 100%
Consumer 88% 95% 91% 88% 92% 88%
Wolf Depredation
Motor Fuel Quality
Weights & Measures
Lab Services
Lab Services(Providing Chemistry and Microbiology Services)
q 2018 – Received 6,285 samples and conducted 16,910 tests in support of the following enforcement programs:q Food Safety (dairy, baywater, shellfish)
q Pesticides
q Fertilizer
q CAFO
q DEQ Ground Water
q Other (EPA, DEQ, Dept. of Forestry, etc.)
q Analytical and tech support to private businesses to help facilitate the export of their products to domestic and foreign markets
Lab Services – Accomplishments
q Laboratory Services was successful in the implementation of Microbial Source Tracking Testing (polymerase chain reaction-PCR) for determining source (human, dog, bird, cow, deer, elk, goat, sheep) from E. coli found in water samples.
q ODA Laboratory Services was selected as one of two labs in the US to represent the NSSP (National Shellfish Sanitation Program) during a harmonization review audit by Canada Food Inspection Agency jointly with the FDA. The laboratory received glowing praise by the auditors.
q ODA Laboratory Services received Legislative E-Board funding in September 2018, in order to work on methods for testing foods for cyanotoxin presence. The laboratory is acquiring instrumentation and supplies to support this project, as well as facilitating outreach to others in the scientific community who have knowledge with these compounds.
Lab Manager, Kathleen WickmanHonored for “Commitment to State Service” – 35 years and 10 months
Procurement Unit(Facilities and Fleet)
S Procurement, Fleet and Facilities - Provide support for all of the department’s programs in the areas of procurement (purchases, contracts, grants), mail and supply room, fleet and facility management.S Staff of 2 processed 1,063 help desk tickets for 2018.
S ODA maintains a total fleet of 259 vehicles (247 standard, 12 specialty.)
S Cost per mile to operate was $.21 for 2018, which was the total overall average for all state vehicles. This is with maintaining a seasonal fleet of 40 older vehicles, many of which are well over 100,000 miles.
S ODA owns a total of 11 buildings in Salem, Hermiston and Ontario and rents 23 other offices and buildings across the state.
ODA Wolf Grant
ODA Wolf Grant
Ø Currently, there are 17 counties in Oregon that have County Wolf Advisory Committees (County Wolf Programs.) Coos and Curry Counties are working on forming committees.
Ø At the end of 2018, Oregon’s known wolf population was at 137. This is a 10% increase from last year (124).
Ø Confirmed depredation incidents by wolves increased 65% from last year, with 28 confirmed incidents (up from 17 last year.) Three wolf packs were responsible for the majority of the depredations (Rogue-11, Pine Creek–6 and Chesnimnus–5).
Ø The Governor’s Recommended Budget (GRB) has $218,510 allocated for ODA’s Wolf Grant Program for 19-21. At this point, it appears all bills related to additional wolf funding are dead, however, there is always the possibility of additional funding prior to the session closing.
Ø The ODA also has a federal grant pending with U.S. Fish and Wildlife Service which, if awarded, would make available an additional $65,000 for prevention for 2019 and $11,000 of direct compensation for 2020. These federal funds require a dollar-for-dollar match of state general funds.
Wenaha
§̈¦84
§̈¦84
£¤26
£¤26
£¤395
£¤395
W a s h i n g t o nW a s h i n g t o n
Snake River
I d a h oI d a h o
§̈¦5
§̈¦5
£¤97
£¤97
£¤20
£¤20
£¤95Rogue
Minam
Mt Emily
Catherine
OR64
Silver LakeWolf
North Emily
Pine Creek
Walla WallaChesnimnus
Middle Fork(Summer)
Ruckel Ridge
Five Points
White RiverOR30
Wolves
Middle Fork(Winter)
Noregaard
South Snake
KeatingDesolation
Wildcat
Indigo
Grouse Flats(WA)ASTORIA
ST HELENS
PORTLANDHILLSBOROTILLAMOOK
OREGON CITYMCMINNVILLE
NEWPORT
DALLAS
CORVALLISALBANY
SALEM
EUGENE
ROSEBURGCOQUILLE
GOLD BEACH GRANTS PASS
MEDFORD
HOOD RIVER
THE DALLES MORO
MADRAS
BEND
PRINEVILLE
BURNS
LAKEVIEW
CONDON
PENDLETON
LA GRANDE
ENTERPRISE
CANYON CITY
BAKER
VALE
FOSSIL
KLAMATH FALLS
Source: US National Park Service
Wolf Management Zone Boundary
Estimated Wolf Use Areas
Known Wolf Use Areas
Areas of Known Wolf Activity - December 2018
¯0 25 50 75 10012.5Miles
ODA Wolf Grant
§ For the 2019 wolf grant period, ODA received the largest ask for wolf grant funds ($504,678) since the inception of the program in 2012.
§ Unfortunately, ODA only had a total of $112,219 to award to 11 County Wolf Programs. 100% of direct compensation claims were paid. The agency also had to allocate at least $65,000 towards prevention in order to match (dollar for dollar) a pending federal wolf prevention grant. Administrative awards were reduced and missing claims were pro-rated with the remaining balance. If ODA is successful in obtaining federal wolf grant funds this year, an additional $65,000 of prevention will be awarded to the counties bringing the overall total of grant dollars awarded in the 2019 grant period to $177,219.
2019 Grant Awards
County Direct Comp. Missing Prevention Admin Totals
Malheur 0 $500 $400 $900
Umatilla $500 $4,107 $14,000 $600 $19,207
Wheeler 0 $1,500 $100 $1,600
Grant $450 $2,000 $400 $2,850
Union $1,303 $2,500 0 $3,803
Klamath $4,190 $3,900 0 $8,090
Jackson $6,200 $13,000 0 $19,200
Morrow 0 $1,000 $400 $1,400
Lake 0 $1,000 0 $1,000
Wallowa $5,760 $6,889 $15,000 0 $27,649
Douglas 0 0 0 0 0
Baker $10,634 $5,891 $9,500 $495 $26,520
Totals $29,037 $16,887 $63,900 $2,395 $112,219
Special Programs
S Egg Laying Hen Program - Regulate the manner in which egg-laying hens may be confined in an enclosure. Transition commercial egg farms in Oregon away from small battery cages to larger cages and ultimately to enriched colony systems and cage-free production systems.S 10 licensed commercial egg farms to audit each yearS 80 licensed distributers of eggs in OregonS Have conducted 2 investigations that were founded, one resulting in $7,500 civil penalty
S County of Origin Labeling (COOL) Retail Surveillance ProgramS ODA has a cooperative agreement with USDA to conduct retail store surveillance audits to ensure
compliance with federal county of origin provisions. ODA conducted 54 audits for 2018 including 4 follow-up audits from 2017.
19-21 Legislative Summary
§ Weights and Measures Fee Increase Ratification (5% in 2018 and 5% in 2019) § Last fee increase was 12 years ago (2007)
§ Weights and Measures Fee Cap Increase;
§ Agency Lab Consolidation Planning
§ Laboratory Equipment Replacement and Operations Manager
Thank you