2010 IIR Holdings, Ltd. All Rights Reserved.
Leading Through Transitions
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Today’s Presenters
� Maggie Walsh
Head of Leadership
Practice, Forum
� Ellen Stephens
Director of Human
Resources- Training
and Management
Development, The
Sherwin-Williams
Paint Company
� Steve Barry
Director of Strategic
Marketing, Forum
� C.J. DiBattista
VP of Sales, The
Sherwin-Williams
Paint Company
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A transition is …
… a high-stakes
turning point.
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Transition PATHs
Place Assignment
TeamHeading
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Ask the Audience
Poll Question
Which type of transition do you think is most
prevalent in your organization?
1. Place: Role transition—leaders new to the organization, or
existing leaders with a new role, moving to a different business
unit, or experiencing a significant leap in the scope
responsibilities.
2. Assignment: Leaders engaged in special limited-term
assignments on a focused project or initiative to address a
specific business issue.
3. Team: No change to leaders’ jobs, but their teams change
significantly or altogether.
4. Heading change: Leaders have a new boss, or the organization
has new management/ownership, or a significant new heading
or strategy.
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Transition Decelerators
1. Neglecting to align expectations
2. Racing to get a lot done
3. Ignoring what you don’t know
4. Relying too heavily on past experience
5. Devoting energy to the wrong people
6. Believing there is an answer
7. Focusing on process more than people
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Ask the Audience
Poll Question
Think about your own transitions: which of the
seven decelerators are you most susceptible to?
1. Neglecting to align expectations
2. Racing to get a lot done
3. Ignoring what you don’t know
4. Relying too heavily on past experience
5. Devoting energy to the wrong people
6. Believing there is an answer
7. Focusing on process more than people
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Transition Accelerators
Clarity
Unity
Agility
Align
expectations
Align
interests
Clarify the
business
situation
Build
relationshipsIdentify
strategic alliances
Create the
agile environment
Build ambiguity
tolerance
Align action
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Business Terrains
Launch
Succeed
Rescue
Renew
Long-Term
Growth
Loop
Fall Short
Crisis
Plateau
Accelerate
Succeed
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The Sherwin-Williams Company
Overview
� Largest producer of paint and
coatings in the U.S.
� Professional painting contractors
and do-it-yourself homeowners
� 3,500 company owned stores and
1,800 sales rep territories
� Market segmentation growth
strategy
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Key Drivers for Change
� Centralized our Marketing function to support market
segmentation growth strategy
� Need to drive sales and profit growth
� Increased need for leadership and execution on key PSG
initiatives:
– Sales excellence
– Operational excellence
– New store growth and identifying emerging markets
– Residential Repaint/ Commercial and DIY marketing programs
– Talent acquisition and development
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Strategic Plan
� Invest in four (4) net new Vice President of Sales positions for
PSG
� Increase communication, direction, execution, and leadership for
districts, stores, and territories
� Invest in new VPS leadership development experience that would
deliver results with greater speed
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Questions?
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About Forum
� Global professional services firm that mobilizes your people to embrace
the critical strategies of their organizations and accelerate results
� Senior leaders turn to Forum when they need their people to rise to meet
an important challenge or opportunity without fail
� Since 1971, we have partnered with clients to create and implement
large-scale, customized, people-driven solutions that accelerate business
performance, change, and growth
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A Final Thought on Leading Through Transitions
Critical now more than ever
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Watch for Our Book: Harvard Business Press,
June 2010
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For More Information
To talk to Forum about our solutions on Leading Through Transitions or to find
out more about anything you’ve heard today:
Call: 1 800 FORUM 11 (North America)
44 (0)20 7017 7183 (EMEA)
Email: [email protected]
Visit: www.forum.com
Blog: http://forumcorporation.wordpress.com
For our latest research and to check for upcoming webinars, please visit
www.forum.com