How to Succeed in Workplace Transitions

2010 IIR Holdings, Ltd. All Rights Reserved.

Leading Through Transitions

www.forum.com2 Leadrshp.LTT.Webinar LTT 03-22-10.PPT

Today’s Presenters

� Maggie Walsh

Head of Leadership

Practice, Forum

� Ellen Stephens

Director of Human

Resources- Training

and Management

Development, The

Sherwin-Williams

Paint Company

� Steve Barry

Director of Strategic

Marketing, Forum

� C.J. DiBattista

VP of Sales, The

Sherwin-Williams

Paint Company


A transition is …

… a high-stakes

turning point.


Transition PATHs

Place Assignment

TeamHeading


Ask the Audience

Poll Question

Which type of transition do you think is most

prevalent in your organization?

1. Place: Role transition—leaders new to the organization, or

existing leaders with a new role, moving to a different business

unit, or experiencing a significant leap in the scope

responsibilities.

2. Assignment: Leaders engaged in special limited-term

assignments on a focused project or initiative to address a

specific business issue.

3. Team: No change to leaders’ jobs, but their teams change

significantly or altogether.

4. Heading change: Leaders have a new boss, or the organization

has new management/ownership, or a significant new heading

or strategy.


Transition Decelerators

1. Neglecting to align expectations

2. Racing to get a lot done

3. Ignoring what you don’t know

4. Relying too heavily on past experience

5. Devoting energy to the wrong people

6. Believing there is an answer

7. Focusing on process more than people


Ask the Audience

Poll Question

Think about your own transitions: which of the

seven decelerators are you most susceptible to?

1. Neglecting to align expectations

2. Racing to get a lot done

3. Ignoring what you don’t know

4. Relying too heavily on past experience

5. Devoting energy to the wrong people

6. Believing there is an answer

7. Focusing on process more than people


Transition Accelerators

Clarity

Unity

Agility

Align

expectations

Align

interests

Clarify the

business

situation

Build

relationshipsIdentify

strategic alliances

Create the

agile environment

Build ambiguity

tolerance

Align action


Business Terrains

Launch

Succeed

Rescue

Renew

Long-Term

Growth

Loop

Fall Short

Crisis

Plateau

Accelerate

Succeed


The Sherwin-Williams Company

Overview

� Largest producer of paint and

coatings in the U.S.

� Professional painting contractors

and do-it-yourself homeowners

� 3,500 company owned stores and

1,800 sales rep territories

� Market segmentation growth

strategy


Key Drivers for Change

� Centralized our Marketing function to support market

segmentation growth strategy

� Need to drive sales and profit growth

� Increased need for leadership and execution on key PSG

initiatives:

– Sales excellence

– Operational excellence

– New store growth and identifying emerging markets

– Residential Repaint/ Commercial and DIY marketing programs

– Talent acquisition and development


Strategic Plan

� Invest in four (4) net new Vice President of Sales positions for

PSG

� Increase communication, direction, execution, and leadership for

districts, stores, and territories

� Invest in new VPS leadership development experience that would

deliver results with greater speed


Questions?


About Forum

� Global professional services firm that mobilizes your people to embrace

the critical strategies of their organizations and accelerate results

� Senior leaders turn to Forum when they need their people to rise to meet

an important challenge or opportunity without fail

� Since 1971, we have partnered with clients to create and implement

large-scale, customized, people-driven solutions that accelerate business

performance, change, and growth


A Final Thought on Leading Through Transitions

Critical now more than ever


Watch for Our Book: Harvard Business Press,

June 2010


For More Information

To talk to Forum about our solutions on Leading Through Transitions or to find

out more about anything you’ve heard today:

Call: 1 800 FORUM 11 (North America)

44 (0)20 7017 7183 (EMEA)

Email: [email protected]

Visit: www.forum.com

Blog: http://forumcorporation.wordpress.com

For our latest research and to check for upcoming webinars, please visit

www.forum.com

Documents

How to Succeed in Workplace Transitions