How to Build an App with

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Agenda

Introductions

Salesforce App Cloud

Connected Experience–Introducing Heroku

Demonstration

Q&A

AppExchange AppsPre-built apps that run on App Cloud

The Customer Success Platform Connects EverythingShare data and take action across all apps

ServiceSales Marketing Community Analytics

Salesforce AppsApps we build and maintain

Your AppsApps you build on App Cloud

Shared Identity, Network, and Data

FORCE & LIGHTNING

CONNECT

Model-driven visual app development on Force

Agility layer to back office data

APPEXCHANGE

Extend Force with #1 Enterprise App Marketplace

HEROKU ENTERPRISE

SHIELD

Build trust and security into your apps

Flexible platform for elastic scale

IoT CLOUD

Stream & event-based platform

Introducing: Salesforce App CloudA flexible, unified platform to build connected apps for the enterprise

Customer dataand meta-data

APIsSharedidentity

Business data

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The Dreamhouse DemonstrationThe basis for our series - https://developer.salesforce.com/dreamhouse/

Dreamhouse ArchitectureExtending beyond the core Salesforce platform

Upload JobsSales OData

Reports & Dashboards Cal & Tasks Collaboration

IDM Apex Dev

UX

Declarative

Workflow

Employee Productivity

Consumer Engagement

Heroku

Force.com

Processing Heroku

Connect

Postgres

Bots

Slack Facebook Alexa

Lights

Thermo

Doors

Things

GCM/APNS

Traditional Infrastructure as a ServiceVery Infrastructure Centric

Heroku Developer Platform as a ServiceApp Centric Development

Choose the Language you LoveAnd makes you the most productive

Core Heroku Languages

2,227 Build Packs Available for other languages and APIs

https://elements.heroku.com/buildpacks

Existing Infrastructure

Firewall on the client side restricts access based on

the Space IPs

The Space is configured with the known IPs of the

existing infrastructure.

Private Spaces Architecture

Trusted Inbound Network and Stable Outbound IPs

Private Space

Requests from outside the Space are routed

(and load balanced) to Web Dynos for the Apps

Data Services

Heroku Postgres and Heroku Redisare available in the Space. They are

not externally accessible. Apps connect directly to data services over

the internal network.

DatalinksOutbound Request

Heroku Dyno

Interactive, Scalable Website

Simple Use Case

Heroku Dyno

Heroku Dyno

Resources/Deploy/Metrics/Activity/Settings

Agile Dev & Mgmt LayerScalable Platform LayerUsers

Scale/Configure/Build/Deploy/Test/Promote

HTTP(S)/REST/SOAP

API Service on Heroku

Mobile Backend

Using Heroku to Expose Services

API Calls

Sync

Surveys

Questions

Data Access

Heroku

Postgres

Heroku

Connect

RE

ST

/S

OA

P S

ervice

s

Authentication (ID Provider)

Force.comHeroku

Layer

Tasks/Events/Notifications/Cases

Surveys

Questions

Stores

Commerce

Information

Location Svc.

Users

API Service on Heroku

eCommerce or mCommerce

Using Heroku for online commerce

API Calls

Sync

Accounts

Orders

Data Access

Heroku

Postgres

Heroku

Connect

RE

ST

/S

OA

P S

ervice

s

Authentication (ID Provider)

Force.comHeroku

Layer

Tasks/Events/Notifications/Cases

Accounts

Orders

Campaigns

Catalogs

Services

Commerce

Users

OrdersCustom Inventory/

Order Mgmt SystemOrders via APIs

Heroku

High Volume Customer Data

Large quantities of data

API Calls

Sync AsyncData Access

Heroku

Postgres

Heroku

Connect

AP

Is

Asynchronous or Synchronous

Force.comHeroku

LayerSystems

High

Volume

Reporting

Legacy

API Calls

Ap

ps Data

Add-ons

Factors to consider:

• Should I store 1TB of data in Force.com?

• Should I generate 20m invoices in Force.com?

• Complex analysis – Should I write 20K lines of Apex in Force.com

Heroku

Data Transformation and Reporting

Getting Heroku to do the ‘leg work’

Real-time Results

Heroku

Data

Heroku Application

Layer

UI in

Salesforce

API Calls

AP

Is Processing

Persistence

Heroku Connect (Long-term Data/Cases/Events/Notifications)

Real-time Processing

Heroku IoT Architecture

High Level Connected Device Architecture

Edge Gateway Salesforce Platform

Connection & Device

Management

Device/Gateway Partners

• Device Provisioning

• Connectivity, Security

• Identity, Authentication

• Transport Protocols

• Time Series Store

Message Processing App

Worker Dynos for processing

incoming message stream

• Store raw data in DB

• Create case in DB on match

Treasure Data Add-on

• Hadoop based No-SQL storage

• Native integration with Postgres

Heroku Postgres SQL

• Synthesized data

Heroku Connect

Synchronize

Device Metadata

Cases

External Objects

(OData)

Raw event data

Case Object

• View device/event data

• Manage Cases

Partner

Mobile App

Business Logic, Rules

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