High Performance Feedback Training Programme Course Objectives On completion of this course, participants will be able to:
• Understand why feedback is critical to driving better performance • Take action to develop a feedback rich culture within their team • Distinguish between effective and ineffective feedback • Have more effective conversations for performance with team
Who is this course intended for? This half day programme is designed for people managers – directors, managers, team leaders, supervisors – with responsibility for managing staff and fostering an effective feedback culture. Course Content
• Programme overview • Core principles of high performance feedback • Lessons from the best – high performance sport as a case study • Criteria for effective feedback • How to create a feedback rich culture • Performance Review meetings – do’s and don’ts • Techniques for feedback conversations
Assessments: Practical exercises based on case studies Duration: Half Day