Download pdf - HD_Khac_phuc_su_co_03032014.pdf

1

Cp nht ngy 03/03/2014

I. Tng bc thc hin kim tra my tnh trc khi thi:

Cc iu kin chy chng trnh ExamClient.

1. Ci Win7 (phin bn ngh : Win7 Professional t MSDN AA).

2. Ci .Net Framework 4.0. 3. Ci Internet Explorer 8. 4. Ci chng trnh ExamClient phin bn

mi nht.

5. Tt tt c chng trnh trc khi m ExamClient (Antivirus, skype, internet

download manager, )

6. Xa cc Bridge Connections v cc chng trnh chia s kt ni nh

Connectify

7. Dng theme windows mc nh (Windows 7 basic).

8. M ExamClient lm bi thi th. 9. Xa Cache (Xem II.1.4). 10. Cu hnh thanh Language bar.

(Vo Start => Control Panel => Chn

Region and Language => Keyboards and

Languages => Changes Keyboard =>

Languages bar => chn ch Floating

on Desktop. (Dnh ring cho thi mn

ting Nht v ting Hoa).

11. iu chnh phn gii mn hnh ph hp.( Xem II.6).

Thi th gn nht trc k thi ti a 03 ngy.

II. Cc s c bo li thng gp trong khi thi:

1. Khi m ExamClient ln hin thng bo khng kt ni c vi server.

1.1 Thng thng l do li t DNS hoc IP tnh. X l: Chn vo ct sng wireless - > chut phi vo ct sng ang kt ni (FPT_University )

=> Status => Properties => Internet Protocol Version 4 (TCP/IPv4) => Properties => Obtain IP

address address automatically v Obtain DNS server address automatically . => OK => OK =>

Close.

HNG DN CHUN B MY TNH V KHC PHC S C

EXAMCLIENT CHO CC K THI

2

Cp nht ngy 03/03/2014

1.2 Share card mng wireless.

X l: Khng s dng cc chng trnh chia s nh Connectify.

Xa cc Bridge Connections nu c.

(Chn vo ct sng wireless =>Open Network and Sharing Center => Change adapter settings

=>chn chut phi vo Network Bridge => Delete)

1.3 Khng tt cc chng trnh Antivirus, Internet Download Manager (IDM),

UTorrent,

X l: Tt cc chng trnh Antivirus , IDM, (Ring vi IDM b chn Internet Explorer

trong Option). i vi cc chng trnh dit Virus th m chng trnh ln v chn chc nng

tt chng trnh (Disable until computer is restarted Hoc chc nng tng t ty chng

trnh Antivirus). Vi cc chng trnh khc m Task Manager vo Processes v End Process

cc chng trnh ny.

1.4 Xa Cache.

Vo Internet option => advanced => Reset => chn Delete persional settings => Reset.

2. Li sai tn my hoc s dng my ca ngi khc.

2.1 S dng my ca ngi khc:

Khng c s dng my tnh ca ngi khc khi thi.

2.2 Sai tn my.

3

Cp nht ngy 03/03/2014

X l: Vo Start => Control Panel => System and Security =>System, chn Change Settings

=> Change => in thng tin account ng nhp CMS => OK , thot ra v khi ng

my tnh li.

2.3 Share card wireless ( Xem II.1.2).

3. My thng bo li: "Internet Explorer stop working"

X l: Chn ca s thng bo li ny ko ra mt gc mn hnh ri save bi li, thot ra, ng

nhp li v lm bi tip. (Cp nht li Windows ) .

4. My thng bo li: "ExamClient stop working"

X l: Chn ca s thng bo li ny ko ra mt gc mn hnh ri save bi li, thot ra, ng

nhp li v lm bi tip. ( cn kim tra cc dch v chy ngm trong my khc phc li

ny nh cc chng trnh gim st hot ng ca h thng ).

Cp nht li Windows.

5. Submit bi bo li (hoc xut hin trang trng):

Cn kim tra li kt ni ti server c thnh cng hay khng bng cc nt trn giao din thi

Examclient, ri nhn F5 (nu khng thnh cng nhn tip nt Back - 1 ln).

Sau save without submitting hoc Submit all and finish.

Sau khi Submit thnh cng => Thot ExamClient => Xa Cache ( xem II.1.4) => vo li

ExamClient.

6. Khng s dng c chut hoc giao din bi thi trong Examclient nh:

6.1 Ci phn mm qun l chut:

Tt phn mm qun l chut v khi ng li my trc khi vo li Examclient.

6.2 Ci theme khng chun ca windows:

Ci t li theme mc nh ca windows ( khuyn khch dng windows 7 basic).

6.3 phn gii mn hnh qu cao: Chnh li phn gii mn hnh (click chut phi ti mn hnh desktop -> chn Screen

resolution -> la chn resolution thch hp).

4

Cp nht ngy 03/03/2014

7. My khng sang trang, khng submit, khng hin th phn thi gian:

X l: M IE => Tools => Internet Options => Security => Local intranet => Sites =>

Advanced nhp ng dn http://exam.fus.edu.vn (nh hnh bn di) => add.

8. Submit hoc sang trang bo li:

"Li trong qu trnh kt ni d liu. Vui lng gi nguyn mn hnh. Bo vi gim th. Sau khi

khc phc xong nhn "F5", tip tc".

X l: Gim th yu cu sinh vin gi nguyn mn hnh thng bo ngay lp tc cho cn b

IT, khi nhn c phn hi th hng dn sinh vin nhn F5 (nu khng thnh cng nhn tip

nt Back - 1 ln) v Save without submitting hoc Submit all and finish.

9. Li b mt kt ni :

Trn menu xut hin thng bo "KT NI B NGT", yu cu sinh vin khng nhn "Save

without submitting" hoc "Submit all and finish".

X l: Vo menu "File" chn "Disconnect WLAN", 5 giy xong chn "Connect WLAN".

10. Li do chng trnh ExamClient c hoc khng ng:

X l: Remove chng trnh v ln link ti phin bn mi nht v ci t li.

11. Li do chng trnh Internet Explorer dn ti hin tng bo li

"ExamClient is Not Responding ":

X l: Xa cache (Xem phn II mc s 1.4).
http://exam.fus.edu.vn/