Sean Farrell, Head of Portfolio Management, Government Solutions, SITA
GETTING SMART ABOUT
IDENTITY MANAGEMENT
IN AIR TRANSPORT
Identity in the news
2016 Air Transport IT Summit. Confidential. © SITA 2016
What does identity involve?
• Valid travel document?
• Valid visa?
• Real identity?
• Right to fly?
• Low risk?
• Met government requirements
– APIS/PNR/ESTA etc.
2016 Air Transport IT Summit. Confidential. © SITA 2016
The opportunity
• Eliminate multiple document checks
• Expand self-service
• Streamline end-to-end process
• Facilitate collaboration across industry stakeholders
• Reduce disruptions from security incidents
2016 Air Transport IT Summit. Confidential. © SITA 2016
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Travel tokens over time
2016 Air Transport IT Summit. Confidential. © SITA 2016
The Single Token TravelTravel data, identity details and biometric linked
at earliest opportunity to create a single token.
1 2 3
4 5 6
7 8 9
Single Token
2016 Air Transport IT Summit. Confidential. © SITA 2016
1 2 34 5 67 8 9
Single Token
2016 Air Transport IT Summit. Confidential. © SITA 2016
Key to success
• Consider current technology
constraints and future evolution
• Improve instead of adding on to
existing processes
• Consider operational SLAs and
complexities from the outset
• Stakeholder collaboration is key to
realizing the main benefits
A whole journey approach
2016 Air Transport IT Summit. Confidential. © SITA 2016
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only.
Source: presentation of Sean Farrell, SITA
at the 2016 SITA Air Transport IT Summit, Barcelona.
2016 Air Transport IT Summit. Confidential. © SITA 2016