GENERATIONS HOME CARE, INC.
Jodie Edwards
Guided Practicum
Internship 2015
CHAPTER ONE
Getting Started…..
EXPERIENCE AND EXPECTATIONS
• I come into the internship with a multitude of experience with human behavior, the elderly and disabled as well as the aging process
• I am looking to gain experience about policies and procedures, how these are developed and implemented and diplomacy regarding all of these matters
CHAPTER TWO
Getting Acquainted….
MOVING FROM THE FIELD TO ADMINISTRATION
• Challenges
• Being in an office environment
• Meeting all of upper management
• Changes
• Perception of being outside to being inside
CHAPTER THREE
Developing Ethical Competence….
ETHICAL ISSUES
• Challenges
• Line between wanting to be helpful and breaking the law
•HIPAA
• Patient records and medical information
• Appropriate signatures on ROI forms
CHAPTER FOUR
Using Supervision….
SUPERVISION AND LEADERSHIP
• Challenges
• Open Door Policy
• Being Taken Advantage of
• Interruptions
• Lessons
• Pause before react
• Active listening
• Showing appreciation
CHAPTER FIVE
The Integrative Processing Model….
Learning to learn from experience
INTEGRATIVE PROCESSING
• Allowed me to process my thoughts, understand my own thought process and see my biases
• Forced me to come up with solutions using only the tools that were available
• Gave me a strategic plan to help solve problems
CHAPTER SIX
Communicating with Clients
COMMUNICATION WITH GROUPS AND COMMUNITIES
• I have experience with communicating one on one and with families, however through this internship I gained experience with groups and communities.
• Communication is so important in organizations
• I communicated through monthly newsletters and found
• Created a sense of community
• Ensured everyone received the same information
CHAPTER SEVEN
Developing Cultural Competence
CULTURAL COMPETENCE
• Important to know personal cultural biases or opinions
• Latino Culture
• Family Hierarchy – Oldest Male family member makes decisions
• Dissonance with healthcare professionals
• Minority vs Majority
CHAPTER EIGHT
Writing and Reporting
REPORTING AND CONTRACTS
• There were no specific forms or ways of reporting. All my reporting was done in ways that I created.
• I rewrote written admission contracts for Community Living Program
• Legalities
• Many different overviews/rewrites
• Importance of clear and concise language
CHAPTER NINE
Taking Care of Yourself
SPIRITUAL AND PHYSICAL HEALTH
• Prayer and Meditation
• Exercise
•Healthy Eating Habits
• Stress Relief
CHAPTER TEN
Ending Your Internship
LEAVING MY INTERNSHIP
•What did I learn?
•What kind of Administrator I don’t want to be
•Decision making skills
•Diplomacy
CHAPTER ELEVEN
Career Planning
WHAT DOES THE FUTURE HOLD…
• My true calling is working with the elderly population
• Managing my own Nursing Home or Skilled Nursing Facility
• Obtaining my Nursing Home Administrator License
• Going back to School to receive my Masters in Social Work
• Most importantly being open to what life has in store for me!