GENERATIONS HOME CARE, INC.

Jodie Edwards

Guided Practicum

Internship 2015

CHAPTER ONE

Getting Started…..

EXPERIENCE AND EXPECTATIONS

• I come into the internship with a multitude of experience with human behavior, the elderly and disabled as well as the aging process

• I am looking to gain experience about policies and procedures, how these are developed and implemented and diplomacy regarding all of these matters

CHAPTER TWO

Getting Acquainted….

MOVING FROM THE FIELD TO ADMINISTRATION

• Challenges

• Being in an office environment

• Meeting all of upper management

• Changes

• Perception of being outside to being inside

CHAPTER THREE

Developing Ethical Competence….

ETHICAL ISSUES

• Challenges

• Line between wanting to be helpful and breaking the law

•HIPAA

• Patient records and medical information

• Appropriate signatures on ROI forms

CHAPTER FOUR

Using Supervision….

SUPERVISION AND LEADERSHIP

• Challenges

• Open Door Policy

• Being Taken Advantage of

• Interruptions

• Lessons

• Pause before react

• Active listening

• Showing appreciation

CHAPTER FIVE

The Integrative Processing Model….

Learning to learn from experience

INTEGRATIVE PROCESSING

• Allowed me to process my thoughts, understand my own thought process and see my biases

• Forced me to come up with solutions using only the tools that were available

• Gave me a strategic plan to help solve problems

CHAPTER SIX

Communicating with Clients

COMMUNICATION WITH GROUPS AND COMMUNITIES

• I have experience with communicating one on one and with families, however through this internship I gained experience with groups and communities.

• Communication is so important in organizations

• I communicated through monthly newsletters and found

• Created a sense of community

• Ensured everyone received the same information

CHAPTER SEVEN

Developing Cultural Competence

CULTURAL COMPETENCE

• Important to know personal cultural biases or opinions

• Latino Culture

• Family Hierarchy – Oldest Male family member makes decisions

• Dissonance with healthcare professionals

• Minority vs Majority

CHAPTER EIGHT

Writing and Reporting

REPORTING AND CONTRACTS

• There were no specific forms or ways of reporting. All my reporting was done in ways that I created.

• I rewrote written admission contracts for Community Living Program

• Legalities

• Many different overviews/rewrites

• Importance of clear and concise language

CHAPTER NINE

Taking Care of Yourself

SPIRITUAL AND PHYSICAL HEALTH

• Prayer and Meditation

• Exercise

•Healthy Eating Habits

• Stress Relief

CHAPTER TEN

Ending Your Internship

LEAVING MY INTERNSHIP

•What did I learn?

•What kind of Administrator I don’t want to be

•Decision making skills

•Diplomacy

CHAPTER ELEVEN

Career Planning

WHAT DOES THE FUTURE HOLD…

• My true calling is working with the elderly population

• Managing my own Nursing Home or Skilled Nursing Facility

• Obtaining my Nursing Home Administrator License

• Going back to School to receive my Masters in Social Work

• Most importantly being open to what life has in store for me!