FOUR SEASONS HOTELS AND RESORTS
PRESENTATION BY
NATHAN FREEMAN
FOUR SEASONS BACKGROUND
• ONE OF THE WORLD’S LEADING HOTELS
• AMONG THE MOST RECOGNIZABLE LUXURY BRANDS IN THE WORLD
• FAMED FOR ITS FINE AMENITIES, OUTSTANDING SERVICE, AND EMPHASIS ON THE CUSTOMER
FOUR SEASONS BACKGROUND (CON’T)
• FOUNDED IN 1960 BY CANADIAN BUSINESSMAN ISADORE SHARP
• BASED IN TORONTO
• HOTELS ARE MANAGED, NOT OWNED, BY FOUR SEASONS.
• THIS STRUCTURE TRANSFERS MOST OF THE RISK FROM CORPORATE HEADQUARTERS TO THE OWNERS OF THE INDIVIDUAL HOTELS
FOUR SEASONS BACKGROUND (CON’T)
• FOR THE LAST 17 YEARS, FOUR SEASONS HAS BEEN LISTED ON FORTUNE’S 100 BEST COMPANIES TO WORK FOR
• 1 OF ONLY 13 COMPANIES TO MAKE THE LIST EVERY YEAR
• FOUR SEASONS JOBS ARE HIGHLY SOUGHT AFTER
• 724 JOBS ARE CURRENTLY OPEN
• RECEIVED 56,392 APPLICATIONS IN 2013
• 1% OF APPLICANTS GOT HIRED
PROPOSAL
• VIRTUAL 3-D TOURS OF EVERY FOUR SEASONS HOTEL
• AVAILABLE ON WEB SITE AND MOBILE APPS
• SHOWCASE SAMPLES OF FOUR SEASONS LODGING, DINING, AND AMENITIES
• IN THE FUTURE, ADVANCE TO AUGMENTED-REALITY GLASSES
• VISIT FOUR SEASONS HOTELS IN STUNNING 3-D FROM YOUR LIVING ROOM
FOUR SEASONS SEYCHELLES
FOUR SEASONS RESORT LANGKAWI
HARDWARE REQUIREMENTS
• SONY PROFESSIONAL AVCHD HAND-HELD CAMCORDER - $3,999
• OUTSOURCING SERVER NEEDS BY USING 3DVISTA’S CLOUD HOST
SOFTWARE REQUIREMENTS
• 3DVISTA VIRTUAL TOUR SUITE – 499€ ($690 AS OF MARCH 1)
• COMPATIBLE WITH ALL MAJOR BROWSERS (IE, FIREFOX, CHROME, SAFARI)
• COMPATIBLE WITH IPHONE, IPAD, AND ANDROID PHONES AND TABLETS
• SITE DEVELOPMENT – INTEGRATE WITH EXISTING HTML
• APP DEVELOPMENT
DATA REQUIREMENTS
• VIDEO AND AUDIO RECORDED BY PHOTOGRAPHERS FOR EACH HOTEL
PROCEDURE REQUIREMENTS
• CAPTURING FOOTAGE
• EDITING AND UPLOADING FOOTAGE
• BACKUPS OF FOOTAGE AND RELATED DATA
• INTEGRATING 3-D TOURS WITH OTHER PARTS OF THE SITE
• TRAINING HOTEL STAFF FOR VISITS FROM PHOTOGRAPHERS
PEOPLE REQUIREMENTS
• PHOTOGRAPHER – $40,000 SALARY
• ALLOWANCE OF $500 FOR LODGING, $1000 FOR AIRFARE
• $142,500 FOR 95 HOTELS
• PROJECT MANAGER – $65,000
• WEB PROGRAMMER – $75,000
• GRAPHICS DESIGNER – $45,000
BUDGET ESTIMATE
• TOTAL COST: $372,189
• COST OF HARDWARE: $3,999
• COST OF SOFTWARE: $690
• COST OF PEOPLE: $367,500
QUESTIONS
NOTES AND CITATIONS
• CNN MONEY. “FORTUNE 100 BEST COMPANIES TO WORK FOR.” 2014. WEB. 1 MARCH 2014. HTTP://MONEY.CNN.COM/MAGAZINES/FORTUNE/BEST-COMPANIES/2014/SNAPSHOTS/91.HTML?IID=BC14_FL_LIST/
• FOUR SEASONS HOTELS AND RESORTS. FOUR SEASONS WEB SITE. N.D. WEB. 1 MARCH 2014. HTTP://WWW.FOURSEASONS.COM/LANDING_PAGES/CORPORATE/HOME_PAGE/
• FOUR SEASONS HOTELS AND RESORTS. “EMPLOYER OF CHOICE: FOUR SEASONS HOTELS AND RESORTS NAMED TO FORTUNE LIST OF THE ‘100 BEST COMPANIES TO WORK FOR’ FOR 17TH CONSECUTIVE YEAR.” 16 JANUARY 2014. WEB. 1 MARCH 2014. HTTP://PRESS.FOURSEASONS.COM/NEWS-RELEASES/2014/EMPLOYER-OF-CHOICE-FOUR-SEASONS-HOTELS-AND-RESORTS-NAMED-TO-FORTUNE-LIST-OF-THE-100-BEST-COMPANIES-TO-WORK-FOR-FO-17TH-CONSECUTIVE-YEAR/
• MODIS. “2014 SALARY GUIDE FOR IT PROFESSIONALS.” 2014. PRINT.
• SEGAL, DAVID. “PILLOW FIGHTS AT THE FOUR SEASONS.” NEW YORK TIMES. 27 JUNE 2009. WEB. 1 MARCH 2014. HTTP://WWW.NYTIMES.COM/2009/06/28/BUSINESS/GLOBAL/28FOUR.HTML?_R=0/
• SHARP, ISADORE. FOUR SEASONS: THE STORY OF A BUSINESS PHILOSOPHY. NEW YORK: PENGUIN, 2009. WEB. HTTP://AMZN.COM/1591842441/
• SONY. SONY WEB SITE. N.D. WEB. 1 MARCH 2014. HTTP://STORE.SONY.COM/PROFESSIONAL-AVCHD-HAND-HELD-CAMCORDER.-ZID27-HXRNX5U/CAT-27-CATID-ALL-PROFESSIONAL-VIDEO-CAMERAS/
• 3DVISTA. 3DVISTA WEB SITE. N.D. WEB. 1 MARCH 2014. HTTP://WWW.3DVISTA.COM/