FOUR SEASONS HOTELS AND RESORTS

PRESENTATION BY

NATHAN FREEMAN

FOUR SEASONS BACKGROUND

• ONE OF THE WORLD’S LEADING HOTELS

• AMONG THE MOST RECOGNIZABLE LUXURY BRANDS IN THE WORLD

• FAMED FOR ITS FINE AMENITIES, OUTSTANDING SERVICE, AND EMPHASIS ON THE CUSTOMER

FOUR SEASONS BACKGROUND (CON’T)

• FOUNDED IN 1960 BY CANADIAN BUSINESSMAN ISADORE SHARP

• BASED IN TORONTO

• HOTELS ARE MANAGED, NOT OWNED, BY FOUR SEASONS.

• THIS STRUCTURE TRANSFERS MOST OF THE RISK FROM CORPORATE HEADQUARTERS TO THE OWNERS OF THE INDIVIDUAL HOTELS

FOUR SEASONS BACKGROUND (CON’T)

• FOR THE LAST 17 YEARS, FOUR SEASONS HAS BEEN LISTED ON FORTUNE’S 100 BEST COMPANIES TO WORK FOR

• 1 OF ONLY 13 COMPANIES TO MAKE THE LIST EVERY YEAR

• FOUR SEASONS JOBS ARE HIGHLY SOUGHT AFTER

• 724 JOBS ARE CURRENTLY OPEN

• RECEIVED 56,392 APPLICATIONS IN 2013

• 1% OF APPLICANTS GOT HIRED

PROPOSAL

• VIRTUAL 3-D TOURS OF EVERY FOUR SEASONS HOTEL

• AVAILABLE ON WEB SITE AND MOBILE APPS

• SHOWCASE SAMPLES OF FOUR SEASONS LODGING, DINING, AND AMENITIES

• IN THE FUTURE, ADVANCE TO AUGMENTED-REALITY GLASSES

• VISIT FOUR SEASONS HOTELS IN STUNNING 3-D FROM YOUR LIVING ROOM

FOUR SEASONS SEYCHELLES

FOUR SEASONS RESORT LANGKAWI

HARDWARE REQUIREMENTS

• SONY PROFESSIONAL AVCHD HAND-HELD CAMCORDER - $3,999

• OUTSOURCING SERVER NEEDS BY USING 3DVISTA’S CLOUD HOST

SOFTWARE REQUIREMENTS

• 3DVISTA VIRTUAL TOUR SUITE – 499€ ($690 AS OF MARCH 1)

• COMPATIBLE WITH ALL MAJOR BROWSERS (IE, FIREFOX, CHROME, SAFARI)

• COMPATIBLE WITH IPHONE, IPAD, AND ANDROID PHONES AND TABLETS

• SITE DEVELOPMENT – INTEGRATE WITH EXISTING HTML

• APP DEVELOPMENT

DATA REQUIREMENTS

• VIDEO AND AUDIO RECORDED BY PHOTOGRAPHERS FOR EACH HOTEL

PROCEDURE REQUIREMENTS

• CAPTURING FOOTAGE

• EDITING AND UPLOADING FOOTAGE

• BACKUPS OF FOOTAGE AND RELATED DATA

• INTEGRATING 3-D TOURS WITH OTHER PARTS OF THE SITE

• TRAINING HOTEL STAFF FOR VISITS FROM PHOTOGRAPHERS

PEOPLE REQUIREMENTS

• PHOTOGRAPHER – $40,000 SALARY

• ALLOWANCE OF $500 FOR LODGING, $1000 FOR AIRFARE

• $142,500 FOR 95 HOTELS

• PROJECT MANAGER – $65,000

• WEB PROGRAMMER – $75,000

• GRAPHICS DESIGNER – $45,000

BUDGET ESTIMATE

• TOTAL COST: $372,189

• COST OF HARDWARE: $3,999

• COST OF SOFTWARE: $690

• COST OF PEOPLE: $367,500

QUESTIONS

NOTES AND CITATIONS

• CNN MONEY. “FORTUNE 100 BEST COMPANIES TO WORK FOR.” 2014. WEB. 1 MARCH 2014. HTTP://MONEY.CNN.COM/MAGAZINES/FORTUNE/BEST-COMPANIES/2014/SNAPSHOTS/91.HTML?IID=BC14_FL_LIST/

• FOUR SEASONS HOTELS AND RESORTS. FOUR SEASONS WEB SITE. N.D. WEB. 1 MARCH 2014. HTTP://WWW.FOURSEASONS.COM/LANDING_PAGES/CORPORATE/HOME_PAGE/

• FOUR SEASONS HOTELS AND RESORTS. “EMPLOYER OF CHOICE: FOUR SEASONS HOTELS AND RESORTS NAMED TO FORTUNE LIST OF THE ‘100 BEST COMPANIES TO WORK FOR’ FOR 17TH CONSECUTIVE YEAR.” 16 JANUARY 2014. WEB. 1 MARCH 2014. HTTP://PRESS.FOURSEASONS.COM/NEWS-RELEASES/2014/EMPLOYER-OF-CHOICE-FOUR-SEASONS-HOTELS-AND-RESORTS-NAMED-TO-FORTUNE-LIST-OF-THE-100-BEST-COMPANIES-TO-WORK-FOR-FO-17TH-CONSECUTIVE-YEAR/

• MODIS. “2014 SALARY GUIDE FOR IT PROFESSIONALS.” 2014. PRINT.

• SEGAL, DAVID. “PILLOW FIGHTS AT THE FOUR SEASONS.” NEW YORK TIMES. 27 JUNE 2009. WEB. 1 MARCH 2014. HTTP://WWW.NYTIMES.COM/2009/06/28/BUSINESS/GLOBAL/28FOUR.HTML?_R=0/

• SHARP, ISADORE. FOUR SEASONS: THE STORY OF A BUSINESS PHILOSOPHY. NEW YORK: PENGUIN, 2009. WEB. HTTP://AMZN.COM/1591842441/

• SONY. SONY WEB SITE. N.D. WEB. 1 MARCH 2014. HTTP://STORE.SONY.COM/PROFESSIONAL-AVCHD-HAND-HELD-CAMCORDER.-ZID27-HXRNX5U/CAT-27-CATID-ALL-PROFESSIONAL-VIDEO-CAMERAS/

• 3DVISTA. 3DVISTA WEB SITE. N.D. WEB. 1 MARCH 2014. HTTP://WWW.3DVISTA.COM/