Estar Mais Próximo do Cliente
Earnings Release 4Q13
Opening3 New DCs
MarketplaceStart
BITInauguration
Uniconsult/ Click-RodoAcquisition
Jun/13 Aug/13 Oct/13Abr/13 Nov/13 Dec/13
Fashion Launch
Ideais/Tarkena
Acquisition
ÉpocaReclame
AquiAward
AMBEV OnlineStore
2013 IN REVIEW
May/13
Earnings Release
1Q13
Earnings Release
2Q13
Earnings Release
3Q13
Jan/14
Capital Increase
AnnouncementR$ 2.38 Bi
Mar/14
[B] SellerLaunch
Earnings Release
4Q13
+29% GR
+25% GR
+24% GR
+35% GR
2
FIDC R$ 1.3 Bi
UpgradeRating
AA-
Jul/13
+24%
Margem Bruta
R$ 317,0 MILHÕES
26,2% (RL)
3
Net Revenue
R$2,079.2 MM
+30.4%
Gross Revenue
R$2,366.2 MM
+29.4%
EBITDA Margin
7.8%
+0.6 p.p.
Adjusted EBITDA
R$162.5 MM
+42.4%
Gross Margin
24.2%
+1.1 p.p.
Gross Profit
R$503.0 MM
+36.4%
4Q13 CONSOLIDATED RESULTS
+R$1.5 Billion
(2013 Added Value)
2013 RESULTS: CONSOLIDATION OF MARKET LEADERSHIP
4
R$7.0 Billion
(2013 revenues)
+28.5%2013 Growth
5
CAPITAL INCREASE OF R$ 2.38 BILION
NEXT STEPS
CADE Approval General Shareholder’s Meeting Subscription
LASA+ Tiger
Price per ShareR$ 25.00
Improve theCapital
Structure
Amortize Partof the Debt
Invest in theBusiness
AccelerateGrowth
B2W DIGITAL LAUNCHES THE WEB SERVICES PLATFORM [B] SELLER
Complete solution for virtual stores: Backoffice and Webstore in asingle platform.
6
Backoffice
+ =Webstore
Purchase
Inventory management & WMS
Request Workflow
Billing and invoice approval
Transportation management
Return and exchange
Accounts payable
Interface with marketplace
Financing
Curtomer service: chat, e-mail and telephone
Products catalogs
Checkout and One stop check out
Layout 100% customizable
SEO
Customer management and clustering
Multidomain and multisite
Full promotional
Social Network
Mobile
Telephone sales
B2W DIGITAL WILL OPERATE “KM DE VANTAGENS” ONLINE STORE
7
“KM DE VANTAGENS” NOW IS OPERATED BY SHOPTIME
Further, the operation will allow the Ipirangaloyalty program participants to change the KMs(points) for Shoptime products and the customerscan gain KMs after buying in Shoptime website andtelephone sales.
B2W DIGITAL ANNOUNCES THE LAUNCH OF 4 PRIVATE LABEL BRANDS
78
PRIVATE LABEL BRANDS
SUBMARINO IN CAMPUS PARTY 2014
9
1ST IN CUSTOMER SERVICE
10
2013 Época Reclame Aqui Award
eBit Diamond RA 1000 Seal 2013 Top of MindInternet Award
Preferred BrandZ Generation
We ended 2013 as the
1st in customer service! ;)
11
MARKETPLACE OPERATION IN SUBMARINO
Best Service
Best Technological Platform
Highest Traffic in Latin America
Largest Product Assortment
Everything in One Place
12
MindBest shopping experience, offering the bestproducts, the best prices and the bestnavigation within our sites, facilitating the wholepurchasing process of the customers.
TV CHANNL+
WEB SITE
CHECKOUT VARIETY:
HeartBest customer service, delightingcustomers, being agile and efficientin solving potential problems.
R$ 1BILLION+
HomeBetter delivery service, being closer tocustomers’ homes, ensuring a faster and morereliable delivery.
“To get closer to the customer"
3 YEAR INVESTMENT PLAN: 2013, 2014 AND 2015
LONG TERM VIEW
13
Focus
TalentsMove Fast
Passion
Creativity
Dynamism
TO BE THE BIGGEST AND MOST BELOVEDDIGITAL COMPANY IN LATIN AMERICA...
IntensiveInvestment
Innovation
4Q13 Results Teleconference and Webcast
B2W DIGITAL Investor Relations Team
www.b2wdigital.com
Telephone: +55 (21) 2206.6000