Download pdf - ePortfolio Rich Nobliski Senior Manager Technology

Rich Nobliski’s ePortfolio

11-0302-01

Tuesday, March 8, 2011

Objective A Senior Manager position with a leading / bleeding edge technology organization


Agenda

• Executive Summary

• Personal-Attributes

• Corporate-Attributes

• Honors

• Leadership

• Professional Services Division

• Customer Support Division

• Education Division

• Account Management

• Marketing

• Hard Skills

• Conclusion


Executive Summary

• MBA Cum Laude Graduate, focused in Marketing & Project Management

• VP of 26 team members, within 4 critical business areas, accounting for 60% of annual revenue, for #3 SolidWorks VAR & #1 Stratasys VAR

• Member of a policy setting, Executive Team

• Initiated a Technical Support Division, which supported over 11,000 software licenses and $10M annual revenue

• Established an Education Division featuring a live, online, Learning Management System (LMS), leading to $1M annual revenue

• Developed $1M annual revenue Consulting Division

• Secured a deal worth over $1M with Ford

• Established US operations for an international company, with a 1 to 14 employee growth


Personal-Attributes

• Philanthropic

• Accomplished

• Dedicated

• Loyal

• Professional

• Determined

• Educated

• Fastidious


Corporate-Attributes

• Automation

• Anticipated & Capitalized

• Implemented

• Pioneered

• Branded & Launched

• Penetrated

• Promoted

• Elevated

• Supervised

• Visualized

• Negotiated

• Revenue Generating


Honors

• President's Club: 2005, 2006, 2007, 2010

• SolidWorks Elite Application Engineer Award

• SolidWorks Certifications

• SolidWorks Sales Professional (CSSP)

• SolidWorks Professional (CSWP)

• SolidWorks Support Technician (CSWST)

• SolidWorks Instructor (CSWI)

• SolidWorks Workgroup PDM Support Technician (CWPDM)

• SolidWorks Enterprise PDM Support Technician (CEPDM)

• SolidWorks Enterprise PDM Professional (CPDMP)

• SolidWorks Simulation Pro Support Technician (CSPST)

• 3DVIA Composer Professional (C3DCP)

• Pro/Engineer Application Engineer of the Year (District & Region)


Leadership

• Delivered Keynote presentation for Virtual Job Fair

• Managed software products and responsible for quality control issues and enhancements

• In charge of US operations for a real-time virtual reality software company

• Developed Engineering and Sales Training Curriculums

• Responsible for recruiting and setting corporate standards

• Managing vendor relations

• Managed teams for Technical Support, Training, and Consulting


Professional Services Division

• Developed Division• Developed Documentation

(Estimate of Effort & Statement of Work)

• Customized Netsuite for business needs

• Utilized Project Management Tools

• Maintained 60% Team-member Utilization

• Annual revenue contribution of $1M+

$0

$275,000

$550,000

$825,000

$1,100,000

2008 2009 2010 2011

Revenue Contribution


Customer Support Division

• Developed Pro-active Support Plan

• Mapped out & Shaped a Web-based Embedded Support Chat Application

• Implemented True Remote Desktop Ability

• 10,100 Annual Support Cases• 11,000 Software Licenses

Supported• Customer Satisfaction Rating:

95%• Annual revenue contribution

of $12M+$0

$3,250,000

$6,500,000

$9,750,000

$13,000,000

2008 2009 2010 2011

Subscription Rev Contribution


Education Division

• College-like Structure & Appearance

• Proprietary School Status (IL, KS, WI, IN, MI, OH, KY)

• WIA Fund Eligible• Customer Satisfaction

Rating: 91%• Student Count Increase:

20% Annually• Annual revenue

contribution of $1M+$0

$275,000

$550,000

$825,000

$1,100,000

2008 2009 2010 2011

Revenue Contribution


Account Management

• Consistent achievement of 100%+ of quota

• New business development for direct & indirect channels

• Prepared ROI’s & implementation processes

• Multi-industry experience• Automotive OEMs, Tier 1, 2 & 3

Suppliers• Medical• Mold Design• Tool & Die• Truck Manufacturers• Heavy Equipment• Consumer Products• Education

0% 100% 200% 300% 400% 500%440%

150%125%123%

187%196%199%

123%116%117%

1999200020012002200520062007200820092010

Quota Attainment


Marketing

• Trade Show speaking

• Setup Trade Show & Webinars

• Assisted with Social Media Marketing

• Developed company brochures, business cards, web designs & custom presentations

• Gathered competitive information for case studies

• Mass marketing campaigns

• Customer Surveys (Marketing, Support, Training)


Hard Skills

• Software Proficiency (CAD/CAM: ACAD, Pro/Engineer, Pro/Manufacturing, SolidWorks; Data Management: ProIntralink, SolidWorks WPDM, SolidWorks EPDM; Digital Content Creation: Opticore, 3DVIA; CRM SaaS: Netsuite, Zoho CRM & SugarCRM; Office: MSOffice2010, MSOffice2011, iWork; Graphic Design: Adobe CS5 (Dreamweaver, Fireworks, Illustrator, Photoshop, Flash), HTML, JavaScript; Mobile: Apple’s iOS (iPhone, iPad)

• Hardware Proficiency (SUN Solaris; SGI IRIX, HP-UX; Windows (XP, 2003 Server, Vista, Win7); Apple (Mac OSx Leopard, Snow Leopard)


Conclusion

• MBA Cum Laude Graduate, focused in Marketing & Project Management

• VP of 26 team members, and 4 critical business areas, accounting for 60% of annual revenue

• Member of a policy setting, Executive Team

• Initiated a Technical Support Division, which supported over 11,000 software licenses and $13M annual revenue

• Established an Education Division featuring a live, online, Learning Management System (LMS), leading to $1M annual revenue

• Developed $1M annual revenue Consulting Division

• Secured a deal worth over $1M with Ford

• Established US operations for an international company, with a 1 to 14 employee growth


Blog:http://richnobliski.blogspot.com/

Digital Resume:http://www.visualcv.com/ow09r1g


http://richnobliski.blogspot.com

http://richnobliski.blogspot.com

http://www.visualcv.com/ow09r1g

http://www.visualcv.com/ow09r1g