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Highly accomplished technology professional with an MBA, multiple certifications, and more than 16 years of experience as a vice president, applications engineer, technical support manager, project manager, corporate consultant, and sales & marketing leader for technology products. Able to cultivate strong relationships with major corporate clients in order to build business opportunities and sell products. Recognized as strong team leader capable of directing and motivating staff to execute complex technical projects and ensure high-levels of customer satisfaction.
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Rich Nobliski’s ePortfolio
11-0302-01
Tuesday, March 8, 2011
Objective A Senior Manager position with a leading / bleeding edge technology organization
Tuesday, March 8, 2011
Agenda
• Executive Summary
• Personal-Attributes
• Corporate-Attributes
• Honors
• Leadership
• Professional Services Division
• Customer Support Division
• Education Division
• Account Management
• Marketing
• Hard Skills
• Conclusion
Tuesday, March 8, 2011
Executive Summary
• MBA Cum Laude Graduate, focused in Marketing & Project Management
• VP of 26 team members, within 4 critical business areas, accounting for 60% of annual revenue, for #3 SolidWorks VAR & #1 Stratasys VAR
• Member of a policy setting, Executive Team
• Initiated a Technical Support Division, which supported over 11,000 software licenses and $10M annual revenue
• Established an Education Division featuring a live, online, Learning Management System (LMS), leading to $1M annual revenue
• Developed $1M annual revenue Consulting Division
• Secured a deal worth over $1M with Ford
• Established US operations for an international company, with a 1 to 14 employee growth
Tuesday, March 8, 2011
Personal-Attributes
• Philanthropic
• Accomplished
• Dedicated
• Loyal
• Professional
• Determined
• Educated
• Fastidious
Tuesday, March 8, 2011
Corporate-Attributes
• Automation
• Anticipated & Capitalized
• Implemented
• Pioneered
• Branded & Launched
• Penetrated
• Promoted
• Elevated
• Supervised
• Visualized
• Negotiated
• Revenue Generating
Tuesday, March 8, 2011
Honors
• President's Club: 2005, 2006, 2007, 2010
• SolidWorks Elite Application Engineer Award
• SolidWorks Certifications
• SolidWorks Sales Professional (CSSP)
• SolidWorks Professional (CSWP)
• SolidWorks Support Technician (CSWST)
• SolidWorks Instructor (CSWI)
• SolidWorks Workgroup PDM Support Technician (CWPDM)
• SolidWorks Enterprise PDM Support Technician (CEPDM)
• SolidWorks Enterprise PDM Professional (CPDMP)
• SolidWorks Simulation Pro Support Technician (CSPST)
• 3DVIA Composer Professional (C3DCP)
• Pro/Engineer Application Engineer of the Year (District & Region)
Tuesday, March 8, 2011
Leadership
• Delivered Keynote presentation for Virtual Job Fair
• Managed software products and responsible for quality control issues and enhancements
• In charge of US operations for a real-time virtual reality software company
• Developed Engineering and Sales Training Curriculums
• Responsible for recruiting and setting corporate standards
• Managing vendor relations
• Managed teams for Technical Support, Training, and Consulting
Tuesday, March 8, 2011
Professional Services Division
• Developed Division• Developed Documentation
(Estimate of Effort & Statement of Work)
• Customized Netsuite for business needs
• Utilized Project Management Tools
• Maintained 60% Team-member Utilization
• Annual revenue contribution of $1M+
$0
$275,000
$550,000
$825,000
$1,100,000
2008 2009 2010 2011
Revenue Contribution
Tuesday, March 8, 2011
Customer Support Division
• Developed Pro-active Support Plan
• Mapped out & Shaped a Web-based Embedded Support Chat Application
• Implemented True Remote Desktop Ability
• 10,100 Annual Support Cases• 11,000 Software Licenses
Supported• Customer Satisfaction Rating:
95%• Annual revenue contribution
of $12M+$0
$3,250,000
$6,500,000
$9,750,000
$13,000,000
2008 2009 2010 2011
Subscription Rev Contribution
Tuesday, March 8, 2011
Education Division
• College-like Structure & Appearance
• Proprietary School Status (IL, KS, WI, IN, MI, OH, KY)
• WIA Fund Eligible• Customer Satisfaction
Rating: 91%• Student Count Increase:
20% Annually• Annual revenue
contribution of $1M+$0
$275,000
$550,000
$825,000
$1,100,000
2008 2009 2010 2011
Revenue Contribution
Tuesday, March 8, 2011
Account Management
• Consistent achievement of 100%+ of quota
• New business development for direct & indirect channels
• Prepared ROI’s & implementation processes
• Multi-industry experience• Automotive OEMs, Tier 1, 2 & 3
Suppliers• Medical• Mold Design• Tool & Die• Truck Manufacturers• Heavy Equipment• Consumer Products• Education
0% 100% 200% 300% 400% 500%440%
150%125%123%
187%196%199%
123%116%117%
1999200020012002200520062007200820092010
Quota Attainment
Tuesday, March 8, 2011
Marketing
• Trade Show speaking
• Setup Trade Show & Webinars
• Assisted with Social Media Marketing
• Developed company brochures, business cards, web designs & custom presentations
• Gathered competitive information for case studies
• Mass marketing campaigns
• Customer Surveys (Marketing, Support, Training)
Tuesday, March 8, 2011
Hard Skills
• Software Proficiency (CAD/CAM: ACAD, Pro/Engineer, Pro/Manufacturing, SolidWorks; Data Management: ProIntralink, SolidWorks WPDM, SolidWorks EPDM; Digital Content Creation: Opticore, 3DVIA; CRM SaaS: Netsuite, Zoho CRM & SugarCRM; Office: MSOffice2010, MSOffice2011, iWork; Graphic Design: Adobe CS5 (Dreamweaver, Fireworks, Illustrator, Photoshop, Flash), HTML, JavaScript; Mobile: Apple’s iOS (iPhone, iPad)
• Hardware Proficiency (SUN Solaris; SGI IRIX, HP-UX; Windows (XP, 2003 Server, Vista, Win7); Apple (Mac OSx Leopard, Snow Leopard)
Tuesday, March 8, 2011
Conclusion
• MBA Cum Laude Graduate, focused in Marketing & Project Management
• VP of 26 team members, and 4 critical business areas, accounting for 60% of annual revenue
• Member of a policy setting, Executive Team
• Initiated a Technical Support Division, which supported over 11,000 software licenses and $13M annual revenue
• Established an Education Division featuring a live, online, Learning Management System (LMS), leading to $1M annual revenue
• Developed $1M annual revenue Consulting Division
• Secured a deal worth over $1M with Ford
• Established US operations for an international company, with a 1 to 14 employee growth
Tuesday, March 8, 2011
Blog:http://richnobliski.blogspot.com/
Digital Resume:http://www.visualcv.com/ow09r1g
Tuesday, March 8, 2011