Climate Change Stijn Vermoote
Enhancing C3S’ User Engagement activities
ClimateChange
W h a t d o e s C 3 S d e l i v e r ?
ClimateChange
W h a t d o e s s o c i e t y w a n t ?
ClimateChange
C 3 S a n d u s e r e n g a g e m e n t
User support and Training
Sectoral Information System
Evaluation and Quality control
Business Development: foster user uptake
Key account management: client oriented approach for specific users
ClimateChange Proposal for a REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL establishing
the space programme of the Union and the European Union Agency for the Space Programme and repealing Regulations (EU) No 912/2010, (EU) No 1285/2013, (EU) No 377/2014 and Decision 541/2014/EU
(50) Copernicus is a user-driven programme. Its evolution should therefore be based on
the evolving requirements of the Copernicus core users, while also recognising
the emergence of new user communities either public or private. Copernicus
should base itself on an analysis of options to meet evolving user needs, including
those related to implementation, and monitoring of Union policies which require the
continuous, effective involvement of users, particularly regarding the definition and validation
of requirements.
F o c u s o n u s e r s i n u p c o m i n g l e g a l r e g u l a t i o n
ClimateChange (51) Copernicus is already operational. It is therefore important to ensure the continuity of
the infrastructure and services already in place, whilst adapting to the changing market environment,
notably the emergence of private actors in space (“New Space”) and socio-political developments for which a
rapid response is needed. This requires a redefinition of the functional structure of
Copernicus to better reflect the shift from the first stage of operational
services to the provision of advanced and more targeted services to new
user communities and the fostering of added-value downstream markets.
To this end, its further implementation should adopt an approach following the
data value chain, i.e. data acquisition, data and information processing, distribution and exploitation,
user and market uptake activities, while the strategic planning process under Horizon Europe will identify
research and innovation activities that should make use of Copernicus.
F o c u s o n u s e r s i n u p c o m i n g l e g a l r e g u l a t i o n
ClimateChange
D a t a a n d i n f o r m a t i o n ≠ t h e e n d p o i n t
We are part of a value chain which we need to foster and enable to create value to users
… this does not only happen at the level of data or information but at knowledge and wisdom
https://en.wikipedia.org/wiki/DIKW_pyramid
ClimateChange
D I K W m o d e l e x p l a i n e d
Data systematised, organised and put into context
A red and round objectRecorded facts
Information that gives you a competitive advantage
The object is a tomato
The object is a fruit
Don’t ever put tomato in a fruit salad!
https://en.wikipedia.org/wiki/DIKW_pyramid
Quote: Miles Kington, 2003
ClimateChange
T h e v a l u e c h a i n f r o m a u s e r p e r s p e c t i v e
PwC, Copernicus Market Report, 2019
C3S acts as an enabler: we are part of a solution which in many occasions also requires input from the downstream sector
ClimateChange
K e y a c c o u n t m a n a g e m e n t f o r C 3 S
Art 2. of the EC proposal on Space Regulation'Copernicus users' means: • 'Copernicus core users' which benefit from Copernicus data and
Copernicus information and have the additional role of driving the evolution of Copernicus, comprising the Union institutions and bodies and European national, or regional public bodies entrusted with a public service mission for the definition, implementation, enforcement or monitoring of environmental, civil protection, safety or security policies;
• ‘other Copernicus users’ which benefit from Copernicus data and Copernicus information and include in particular research and education organisations, commercial and private bodies, charities, non-governmental organisations, and international organisations.
ClimateChange
C 3 S a s a c r e a t o r o f v a l u e f o r u s e r s
Understanding actual needs of intermediate
and end users
Why and how are users using our data and
information: value chains and solutions, barriers in
terms of data access, expertise, infrastructure,
service delivery, etc.
Capture trends in the way C3S data and information is
used and spread: capabilities on big data management, use of AI,
cloud computing, etc.
Create a sustainable ‘client’ oriented
relationship as a trusted party with core users
Make ourselves known amongst influencers, decision makers and
businesses outside the traditional C3S sphere… role of C3S user purveyors /
ambassadors
ClimateChange
P l a n n e d c o l l a b o r a t i o n s
C3SClose collaboration with
CDS/Toolbox and content suppliers, EQC, User Support & Training,
Communication and SIS:feedback loops are
essential
Support EC and its Agencies: research
and innovation (Horizon Europe) and fostering the market
(user uptake initiatives, business
incubators and accelerators)
Other programmes creation of Climate
Services… from national to global scale: NHWC, FPA User Uptake MSs,
GFCS, UNFCCC, GEO, etc.
ClimateChange
A s e l e c t i o n o f p l a n n e d i n s t r u m e n t s
Client oriented contacts with key stakeholders
Use Cases: real life business development and user uptake
Targeted User Workshops: focused on identified needs
Hackathons
Studies on policy evolution and market trends in C3S relevant domains
Market and user oriented communication and publicity activities
…
Climate Change
This is just the beginning…