8/18/2019 Diploma in System Engineering
1/5
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TECHNOLOGY PROVIDES NEW ENERGY
Diploma in System Engineering
A + (Hardware Plus)
Topics Covered:
Installation, configuration and upgrading Hardware components Identify physical parts Motherboard Firmware Power supply Storage devices Memory (physical vs. cache) Portable storage devices Network cards and network cables Printers Identify IRQ, I/O and DMA settings Legacy devices Identify port types Serial
Parallel Infrared Wireless SCSI RAID (0,1,5)
Diagnosing and troubleshooting Hardware vs. software problems Troubleshooting techniques Tools of the trade Cooling systems Adapters Portable systems
8/18/2019 Diploma in System Engineering
2/5
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TECHNOLOGY PROVIDES NEW ENERGY
Preventive maintenance Cleaning compounds
Non-static vacuums Ventilation Hard drive maintenance (defrag) UPS (uninterruptible power supply)
Motherboard/processors/memory Popular CPU chips Voltage AT/ATX power supply Speeds Cache (LI, LII, LIII) Memory types (FPM, EDO, RAMBUS, SIMM, DIMM) USB, AMR, CNR CMOS settings Plug-and-play BIOS
Printers
Printer types (laser, ink jet, dot matrix) Interface types (serial, parallel, USB, SCSI, IEEE1394) Local vs. network printing Troubleshooting Error codes
OS fundamentals Differences between the major versions of MS Windows (9x, NT,
2000, XP)
Operating system components (registry, virtual memory, file systems) System interfaces (command line vs. graphical user interface) Identify major system files and their purpose Disk partitions and configuring (primary vs. extended partitions)
8/18/2019 Diploma in System Engineering
3/5
WWW.ETSACADEMY.NET WWW.ETSACADEMY.NET
TECHNOLOGY PROVIDES NEW ENERGY
Preventive maintenance Cleaning compounds
Non-static vacuums Ventilation Hard drive maintenance (defrag) UPS (uninterruptible power supply)
Motherboard/processors/memory Popular CPU chips Voltage AT/ATX power supply Speeds Cache (LI, LII, LIII) Memory types (FPM, EDO, RAMBUS, SIMM, DIMM) USB, AMR, CNR CMOS settings Plug-and-play BIOS
Printers
Printer types (laser, ink jet, dot matrix) Interface types (serial, parallel, USB, SCSI, IEEE1394) Local vs. network printing Troubleshooting Error codes
OS fundamentals Differences between the major versions of MS Windows (9x, NT,
2000, XP)
Operating system components (registry, virtual memory, file systems) System interfaces (command line vs. graphical user interface) Identify major system files and their purpose Disk partitions and configuring (primary vs. extended partitions)
8/18/2019 Diploma in System Engineering
4/5
WWW.ETSACADEMY.NET WWW.ETSACADEMY.NET
TECHNOLOGY PROVIDES NEW ENERGY
Preventive maintenance Cleaning compounds
Non-static vacuums Ventilation Hard drive maintenance (defrag) UPS (uninterruptible power supply)
Motherboard/processors/memory Popular CPU chips Voltage AT/ATX power supply Speeds Cache (LI, LII, LIII) Memory types (FPM, EDO, RAMBUS, SIMM, DIMM) USB, AMR, CNR CMOS settings Plug-and-play BIOS
Printers
Printer types (laser, ink jet, dot matrix) Interface types (serial, parallel, USB, SCSI, IEEE1394) Local vs. network printing Troubleshooting Error codes
OS fundamentals Differences between the major versions of MS Windows (9x, NT,
2000, XP)
Operating system components (registry, virtual memory, file systems) System interfaces (command line vs. graphical user interface) Identify major system files and their purpose Disk partitions and configuring (primary vs. extended partitions)
8/18/2019 Diploma in System Engineering
5/5
WWW.ETSACADEMY.NET WWW.ETSACADEMY.NET
TECHNOLOGY PROVIDES NEW ENERGY
File systems and sizes (FAT 16, FAT 32, NTFS4/5) Directory structures (navigating and creating) Files (naming, attributes, tools, encryption, permissions) Disk management tools System management tools File management tools
Installation, configuration and upgrading Identify procedures involved with installing and upgrading operating
systems Hardware compatibility Minimum requirements Installation types (local vs. network) Starting installation Partitioning the hard drive Use the correct setup utility (setup vs. winnt vs. winnt32) Driver configuration (default and upgraded drivers) Troubleshooting installation errors
Diagnosing and Troubleshooting in OS Identify error messages and error codes Boot failures Startup errors System.ini and Win.ini files Utilities (Dr. Watson, boot disk, event viewer) Boot disk
Startup modes (safe mode, safe mode with command prompt, lastknown good configuration)
Device manager Recovery CD Troubleshoot printing problems (windows print spooler) Windows NT, 2000, XP, Win 7 and Win 8 BSOD (Blue Screen of
Death)