CORPORATE BUDGET OVERVIEW UPDATEPresented to Council December 8, 2016
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$1.2 billion - Operating
$666 million - Capital
Investing in a Community for Life
Living
Affordable Housing
Early Years & Child Care
Paramedic Services
Seniors’ Services
Social Assistance & Employment
Public Health
Thriving
Accessible Transportation
Waste Management
Roads
Police Services
Water & Wastewater
Conservation Authorities
Leading
Information Technology
Information Management
Financial Management
Asset Management
Assurance & Risk
Capital & Property
Workforce
2017 Budget – $3.0 Billion(Operating $2.2B & Capital $0.8B)
$878 million – Operating
$99 million – Capital
$181 million – Operating
$21 million – Capital
$1.2 billion – Operating
$666 million – Capital
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$1.2 billion - Operating
$666 million - Capital
Impact of Provincial Upload
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Event 2018 Budget
Change
2018 Forecast from 2017 Budget before impact of OW Upload 3.2%
2018 Ontario Works costs forecast to be uploaded to the Province (0.5%)
2018 Forecasted Budget Increase 2.7%
2018 Budget Target – net of OW costs uploaded to the Province 2.1%
In 2016, Council direction to re-invest $4.5M of upload to increase
Affordable Housing
0.5%
Revised 2018 Forecast to include re-investment of OW Upload 2.6%
$1.2 billion - Operating
$666 million - Capital
2017 Budget Summary of FTE Requests
Department Program 2017 FTE
Request
2017 Contract
Request
Health Services Public Health 9.0 -
Health Services Seniors’ Services 11.0 3.0
Health Services Paramedic Services 20.0 -
Human Services Social Assistance 2.0 2.0
Human Services Early Years & Childcare 2.0 -
Public Works Transportation Services 4.0 -
Public Works Waste Management 4.0 -
Public Works Development Services - 3.0
Enterprise Programs & Services Corporate Services 10.0 2.0
Enterprise Programs & Services Service Innovation, Information & Technology 3.0 10.0
Enterprise Programs & Services Finance 1.0 -
Public Works - Utility Water 1.0 -
Public Works - Utility Wastewater 4.0 1.0
Public Works - Utility Operations Support 2.0 1.0
TOTAL 73.0 22.0 4
$1.2 billion - Operating
$666 million - Capital
2017 Requests – 22 Contracts
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Area of
Focus
Program Function 2017 New
Contracts
Living Customer Contact
Centre
Help address increased call volume and handle time to meet time established
frames
7.0
Community Access Support operations and access to the Time Limited Housing Allowance program 2.0
Seniors’ Services –
Sheridan Villa
Ensure appropriate operations and improved quality of care in Special Behavioural
Support Unit
3.0
Thriving Development
Services
Development
Services
Provide expert planning services/advice will be provided in-house to explore
different facilities alternatives To support projects related to affordable housing.
To support implementation and input of site plan servicing applications into new
software (BasicGov)
1.0
2.0
Wastewater Upgrade and rebuild 20 Wastewater pumping stations 1.0
Operations Support Develop and maintain a variety of relevant age-appropriate content and
supplementary materials to enhance learning outcomes of the waste reduction
workshop and also provide recommendations on the best practices for the Region
1.0
Leading Human Resources Develop, implement and administer a succession planning program to ensure
staff are equipped with the right skills and competencies to deliver its programs
and services to the residents of Peel.
1.0
Clerk’s Develop plans that will address strategies and practices to mitigate risks
associated with service disruptions (ice storm, power outage etc.), ensuring
business continuity
1.0
Marketing &
Communications
Develop, test and implement expansion of digital services to advance self-service
in order to reduce reliance on more expensive telephone interactions
3.0
Customer Contact Centre7 Contracts - Net Cost $68K
0.0
1.0
2.0
3.0
4.0
5.0
6.0
0
20
40
60
80
100
120
Jan-11 Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Mo
nth
ly T
ota
l H
an
dle
Tim
e (
00
0’s
ho
urs
)
Mo
nth
ly C
all
Vo
lum
e (
00
0’s
)
Trend towards Increasing
Call Volume and Handle Time
Monthly Call Volume
Monthly Total Handle Time (Hours)
Handle Time Trend
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Work to be done
• Respond to increased number and
complexity of phone calls from
residents within established time
frames
Request• 7 contracts – Net cost $68K
• Salary & Wage $399K
• Benefits $107K
• Costs partially offset by
recoveries of $438K
Digital Interactions with Community 2 FTE – Net Cost $19K
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Work to be done
• To respond to digital inquiries from
residents (emails, Facebook,
Twitter, Instagram etc.)
Request• 2 FTE – Net cost $19K
• Salary & Wage $114K
• Benefits $31K
• Costs partially offset by
recoveries of $126K
Trend – Increasing digital interactions
Greenlands Securement1 FTE – Net Cost $0
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Land Use Planning Accomplishments
• 25 properties secured throughout Peel
• Permanent protection of 415 hectares (1,027
acres) of conservation lands
Work to be done
• Greenlands Securement Program has identified
21 potential future acquisitions totaling 1,153
acres during 2017 to 2019
Request• 1 FTE – Net cost $0
• Salary & Wage $78K
• Benefits $19K
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Communications1 FTE – Net Cost $120K
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Examples: Together We’re Better Awards, 35th Anniversary
of TransHelp, Transportation Summit, Lakeview Waterfront
Connection Kickoff, United Way CEO’s conference speech,
Politician’s Day speech, Presentation at Institute of Public
Administration of Canada (IPAC) Conference
Work to be done
• In 2013, 61% of staff reported they
understood Peel’s overall direction and
goals.
• After a pilot, results indicate this has
improved to 71%
• Provide strategic communication across
multiple channels such as speaking
engagements and social media for senior
managers
Request• 1 FTE – Net cost $120K
• Salary & Wage $97K
• Benefits $23K
Succession Planning1 FTE + 1 Contract - Net Cost $135K
Retirement Forecast by Year (2015 – 2025)
0%
25%
50%
75%
2015 2020 2025
Supervisor Manager
Senior Management
Work to be done• Program development and
administration• Identify key roles across the
organization
• Identify a pool of successors for
each position
• Develop learning and development
plans for successors to ensure they
are ready to take on these critical
roles
Request• 1 FTE – Net cost $85K
• Salary & Wage $68K
• Benefits $17K
• 1 contract – Net cost $0• Salary & Wage $71K
• Benefits $18K
• Costs recovered from reserves
• Professional Services – Net cost $50K• Leadership program $50K
• Diversity Program $20K offset by
$20K reserve draw
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Mental Health2 FTE – Net Cost $158K
ROP Mental Health Claims (2012-2015)
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Work to be done
• To support psychological Health
and Safety in Paramedics
• Sick leave and long term disability
claims for mental health related
matters still exceed the 2015
municipal benchmark
Request
• 2 FTE – Net cost $78K• Salary & Wage $185K
• Benefits $43K
• Costs partially offset by
expected reductions in
disability claims of $150K
• Professional Services – Net cost
$80K
Health & Safety 2 FTE – Net Cost $63K
2015 ROP Financial Impact of Injury and Illness
Total ROP Costs of Disability - 2015 $10.7 million
Work to be done
• To address the high volume of
claims, particularly in Public Works
and Human Services
Request• 2 FTE – Net cost $63K
• Salary & Wage $172K
• Benefits $41K
• Costs partially offset by
expected reductions in
disability claims of $150K
• Professional Services – Net cost $0• Business analytics $50K
• Costs offset by reserve draw
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$1.2 billion - Operating
$666 million - Capital
Rising Electricity Costs Impact Ratepayers
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2017 Electricity
Budget(millions)
% of Total Expense
2017 Electricity
Budget Increase(millions)
Impact on Net Tax Levy/
Utility Rate
Impact to Average
Residential Rate Payer
Tax Supported
$9.2 0.5% $1.8 0.18% $3.31
Utility Rate $40.5 8.4% $5.3 1.5% $9.90
Note: Numbers may not add due to rounding.
$1.2 billion - Operating
$666 million - Capital
2017 Projects submitted for Federal Infrastructure Funding
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Project # Program Program Title Total Project
Costs
External Funding
Portion
16-2905 Wastewater Sewage Pumping Station Rehabilitation Program $6,000,000 $4,500,000
17-2906 Wastewater Clarkson Water Pollution Control Plant - Major
Maintenance and Equipment Replacement
$2,000,000 $1,500,000
17-2907 Wastewater G.E. Booth Water Pollution Control Plant - Major
Maintenance and Equipment Replacement
$3,500,000 $2,625,000
15-1821 Water Alton Well 3/4 – Ultra Violet Disinfection Equipment
Replacement
$500,000 $375,000
17-1846 Water Rehabilitation of Greensand Filters $350,000 $350,000
17-1906 Water Lakeview Water Treatment Plant- Major Maintenance
and Equipment Replacement
$1,000,000 $1,000,000
17-1907 Water Lorne Park Water Treatment Plant - Major Maintenance
and Equipment Replacement
$1,300,000 $975,000
15-1937 Water Lorne Park Water Treatment Plant Capital Improvement -
Pumping Station
$6,358,000 $4,768,500
17-1903 Water Transmission Facilities - Major Maintenance $1,500,000 $1,500,000
17-1904 Water Transmission Facilities - Equipment Replacement $1,500,000 $1,500,000
16-1128 Water 750-mm Water Main - Hurontario Street $8,161,000 $6,000,000
Total $32,169,000 $25,093,500
$1.2 billion - Operating
$666 million - Capital
Respect for the Taxpayer
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Tax Supported Summary
Proposed 2017 Budget Net Levy Increase 2.2%
Summer Jobs Challenge Program – additional 50 students and staffing (1 FTE and 1 contract)*
0.024%
Adjusted Net Tax Levy Increase 2.3%
Property Tax Increase** 0.9%
Average Increase:
Residential ($41 + <$1*) $42
Small Business ($72 + <$1*) $73
* Less than $1 per year increase for residential ($0.44) or small business ($0.78)
**Property Tax increase assumes 41% is Region’s Portion
Note: numbers may not add due to rounding.
$1.2 billion - Operating
$666 million - Capital
Average Residential Property Tax Impact
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Scenario 1 Scenario 2 Scenario 3 Scenario 4
Region (at 2.2% net levy increase)
0.9 % (2.2%x41%)
0.9 % (2.2%x41%)
0.9 % (2.2%x41%)
0.9 % (2.2%x41%)
Local Municipality (at 3.0%,4.0%,5.0% or 6.0% net levy increase)
1.2%( x39%)
1.6%( x39%)
2.0%( x39%)
2.4%( x39%)
Education (at 0%)0.0%
(0%x 20%)0.0%
(0%x20%)0.0%
(0%x20%)0.0%
(0%x20%)
TOTAL Property Tax Impact
2.1% 2.5% 2.9% 3.3%
3.0%
Example For Illustrative Purposes Only
4.0% 5.0% 6.0%