CORPORATE BUDGET OVERVIEW UPDATE · Tax Supported Summary Proposed 2017 Budget Net Levy Increase 2.2% Summer Jobs Challenge Program – additional 50 studen ts and staffing (1 FTE

CORPORATE BUDGET OVERVIEW UPDATEPresented to Council December 8, 2016

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$1.2 billion - Operating

$666 million - Capital

Investing in a Community for Life

Living

Affordable Housing

Early Years & Child Care

Paramedic Services

Seniors’ Services

Social Assistance & Employment

Public Health

Thriving

Accessible Transportation

Waste Management

Roads

Police Services

Water & Wastewater

Conservation Authorities

Leading

Information Technology

Information Management

Financial Management

Asset Management

Assurance & Risk

Capital & Property

Workforce

2017 Budget – $3.0 Billion(Operating $2.2B & Capital $0.8B)

$878 million – Operating

$99 million – Capital

$181 million – Operating


$1.2 billion – Operating


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Impact of Provincial Upload

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Event 2018 Budget

Change

2018 Forecast from 2017 Budget before impact of OW Upload 3.2%

2018 Ontario Works costs forecast to be uploaded to the Province (0.5%)

2018 Forecasted Budget Increase 2.7%

2018 Budget Target – net of OW costs uploaded to the Province 2.1%

In 2016, Council direction to re-invest $4.5M of upload to increase

Affordable Housing

0.5%

Revised 2018 Forecast to include re-investment of OW Upload 2.6%



2017 Budget Summary of FTE Requests

Department Program 2017 FTE

Request

2017 Contract

Request

Health Services Public Health 9.0 -

Health Services Seniors’ Services 11.0 3.0

Health Services Paramedic Services 20.0 -

Human Services Social Assistance 2.0 2.0

Human Services Early Years & Childcare 2.0 -

Public Works Transportation Services 4.0 -

Public Works Waste Management 4.0 -

Public Works Development Services - 3.0

Enterprise Programs & Services Corporate Services 10.0 2.0

Enterprise Programs & Services Service Innovation, Information & Technology 3.0 10.0

Enterprise Programs & Services Finance 1.0 -

Public Works - Utility Water 1.0 -

Public Works - Utility Wastewater 4.0 1.0

Public Works - Utility Operations Support 2.0 1.0

TOTAL 73.0 22.0 4



2017 Requests – 22 Contracts

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Area of

Focus

Program Function 2017 New

Contracts

Living Customer Contact

Centre

Help address increased call volume and handle time to meet time established

frames

7.0

Community Access Support operations and access to the Time Limited Housing Allowance program 2.0

Seniors’ Services –

Sheridan Villa

Ensure appropriate operations and improved quality of care in Special Behavioural

Support Unit

3.0

Thriving Development

Services

Development

Services

Provide expert planning services/advice will be provided in-house to explore

different facilities alternatives To support projects related to affordable housing.

To support implementation and input of site plan servicing applications into new

software (BasicGov)

1.0

2.0

Wastewater Upgrade and rebuild 20 Wastewater pumping stations 1.0

Operations Support Develop and maintain a variety of relevant age-appropriate content and

supplementary materials to enhance learning outcomes of the waste reduction

workshop and also provide recommendations on the best practices for the Region

1.0

Leading Human Resources Develop, implement and administer a succession planning program to ensure

staff are equipped with the right skills and competencies to deliver its programs

and services to the residents of Peel.

1.0

Clerk’s Develop plans that will address strategies and practices to mitigate risks

associated with service disruptions (ice storm, power outage etc.), ensuring

business continuity

1.0

Marketing &

Communications

Develop, test and implement expansion of digital services to advance self-service

in order to reduce reliance on more expensive telephone interactions

3.0

Customer Contact Centre7 Contracts - Net Cost $68K

0.0

1.0

2.0

3.0

4.0

5.0

6.0

0

20

40

60

80

100

120

Jan-11 Jan-12 Jan-13 Jan-14 Jan-15 Jan-16 Mo

nth

ly T

ota

l H

an

dle

Tim

e (

00

0’s

ho

urs

)

Mo

nth

ly C

all

Vo

lum

e (

00

0’s

)

Trend towards Increasing

Call Volume and Handle Time

Monthly Call Volume

Monthly Total Handle Time (Hours)

Handle Time Trend

6

Work to be done

• Respond to increased number and

complexity of phone calls from

residents within established time

frames

Request• 7 contracts – Net cost $68K

• Salary & Wage $399K

• Benefits $107K

• Costs partially offset by

recoveries of $438K

Digital Interactions with Community 2 FTE – Net Cost $19K

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Work to be done

• To respond to digital inquiries from

residents (emails, Facebook,

Twitter, Instagram etc.)

Request• 2 FTE – Net cost $19K


• Benefits $31K


recoveries of $126K

Trend – Increasing digital interactions

Greenlands Securement1 FTE – Net Cost $0

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Land Use Planning Accomplishments

• 25 properties secured throughout Peel

• Permanent protection of 415 hectares (1,027

acres) of conservation lands

Work to be done

• Greenlands Securement Program has identified

21 potential future acquisitions totaling 1,153

acres during 2017 to 2019

Request• 1 FTE – Net cost $0


• Benefits $19K

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Communications1 FTE – Net Cost $120K

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Examples: Together We’re Better Awards, 35th Anniversary

of TransHelp, Transportation Summit, Lakeview Waterfront

Connection Kickoff, United Way CEO’s conference speech,

Politician’s Day speech, Presentation at Institute of Public

Administration of Canada (IPAC) Conference

Work to be done

• In 2013, 61% of staff reported they

understood Peel’s overall direction and

goals.

• After a pilot, results indicate this has

improved to 71%

• Provide strategic communication across

multiple channels such as speaking

engagements and social media for senior

managers



• Benefits $23K

Succession Planning1 FTE + 1 Contract - Net Cost $135K

Retirement Forecast by Year (2015 – 2025)

0%

25%

50%

75%

2015 2020 2025

Supervisor Manager

Senior Management

Work to be done• Program development and

administration• Identify key roles across the

organization

• Identify a pool of successors for

each position

• Develop learning and development

plans for successors to ensure they

are ready to take on these critical

roles



• Benefits $17K

• 1 contract – Net cost $0• Salary & Wage $71K

• Benefits $18K

• Costs recovered from reserves

• Professional Services – Net cost $50K• Leadership program $50K

• Diversity Program $20K offset by

$20K reserve draw

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Mental Health2 FTE – Net Cost $158K

ROP Mental Health Claims (2012-2015)

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Work to be done

• To support psychological Health

and Safety in Paramedics

• Sick leave and long term disability

claims for mental health related

matters still exceed the 2015

municipal benchmark

Request

• 2 FTE – Net cost $78K• Salary & Wage $185K

• Benefits $43K


expected reductions in

disability claims of $150K

• Professional Services – Net cost

$80K

Health & Safety 2 FTE – Net Cost $63K

2015 ROP Financial Impact of Injury and Illness

Total ROP Costs of Disability - 2015 $10.7 million

Work to be done

• To address the high volume of

claims, particularly in Public Works

and Human Services



• Benefits $41K


expected reductions in

disability claims of $150K

• Professional Services – Net cost $0• Business analytics $50K

• Costs offset by reserve draw

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Rising Electricity Costs Impact Ratepayers

13

2017 Electricity

Budget(millions)

% of Total Expense

2017 Electricity

Budget Increase(millions)

Impact on Net Tax Levy/

Utility Rate

Impact to Average

Residential Rate Payer

Tax Supported

$9.2 0.5% $1.8 0.18% $3.31

Utility Rate $40.5 8.4% $5.3 1.5% $9.90

Note: Numbers may not add due to rounding.



2017 Projects submitted for Federal Infrastructure Funding

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Project # Program Program Title Total Project

Costs

External Funding

Portion

16-2905 Wastewater Sewage Pumping Station Rehabilitation Program $6,000,000 $4,500,000

17-2906 Wastewater Clarkson Water Pollution Control Plant - Major

Maintenance and Equipment Replacement

$2,000,000 $1,500,000

17-2907 Wastewater G.E. Booth Water Pollution Control Plant - Major

Maintenance and Equipment Replacement

$3,500,000 $2,625,000

15-1821 Water Alton Well 3/4 – Ultra Violet Disinfection Equipment

Replacement

$500,000 $375,000

17-1846 Water Rehabilitation of Greensand Filters $350,000 $350,000

17-1906 Water Lakeview Water Treatment Plant- Major Maintenance

and Equipment Replacement

$1,000,000 $1,000,000

17-1907 Water Lorne Park Water Treatment Plant - Major Maintenance

and Equipment Replacement

$1,300,000 $975,000

15-1937 Water Lorne Park Water Treatment Plant Capital Improvement -

Pumping Station

$6,358,000 $4,768,500

17-1903 Water Transmission Facilities - Major Maintenance $1,500,000 $1,500,000

17-1904 Water Transmission Facilities - Equipment Replacement $1,500,000 $1,500,000

16-1128 Water 750-mm Water Main - Hurontario Street $8,161,000 $6,000,000

Total $32,169,000 $25,093,500



Respect for the Taxpayer

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Tax Supported Summary

Proposed 2017 Budget Net Levy Increase 2.2%

Summer Jobs Challenge Program – additional 50 students and staffing (1 FTE and 1 contract)*

0.024%

Adjusted Net Tax Levy Increase 2.3%

Property Tax Increase** 0.9%

Average Increase:

Residential ($41 + <$1*) $42

Small Business ($72 + <$1*) $73

* Less than $1 per year increase for residential ($0.44) or small business ($0.78)

**Property Tax increase assumes 41% is Region’s Portion

Note: numbers may not add due to rounding.



Average Residential Property Tax Impact

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Scenario 1 Scenario 2 Scenario 3 Scenario 4

Region (at 2.2% net levy increase)

0.9 % (2.2%x41%)

0.9 % (2.2%x41%)

0.9 % (2.2%x41%)

0.9 % (2.2%x41%)

Local Municipality (at 3.0%,4.0%,5.0% or 6.0% net levy increase)

1.2%( x39%)

1.6%( x39%)

2.0%( x39%)

2.4%( x39%)

Education (at 0%)0.0%

(0%x 20%)0.0%

(0%x20%)0.0%

(0%x20%)0.0%

(0%x20%)

TOTAL Property Tax Impact

2.1% 2.5% 2.9% 3.3%

3.0%

Example For Illustrative Purposes Only

4.0% 5.0% 6.0%

Documents

CORPORATE BUDGET OVERVIEW UPDATE · Tax Supported Summary Proposed 2017 Budget Net Levy Increase 2.2% Summer Jobs Challenge Program – additional 50 studen ts and staffing (1 FTE