Converged One VisionProactive Lync Monitoring
Tom TuttleVice President
Nectar Services Corp.
2
1. System Health & Availability Single view of Voice & Data assets Auto-discovery of infrastructure NOC-centric user-interface Health & performance of UC
infrastructure / components
2. UC Performance Resource Utilization Capacity Monitoring & Planning Trending & Reporting Focus on entire UC Ecosystem
3. Voice / Video Diagnostics Trace route & IP Network Visibility Real-time Media Analysis Real-Time UC Network Awareness Unique Lync Conferencing Analysis
4. Tools & Capabilities Synthetic Testing Capability Remote Access & Call Tracing File Transfer / Secure Chat Alarm Management SLA Tracking & Management
OneVision - Solution Capabilities
Reliance on only post-call quality averages from the Lync QoE database
Lync media & signaling is encrypted
Limited or no visibility of routed network
Issue triage and correlation performed manually
Very difficult to diagnose issues with Lync conferencing
Leads to constant finger-pointing and potentially poor end-user experience
Solving the Lync Network ChallengeLync SDN API - Creating Real Value
Monitoring Across the Lync EcosystemLeveraging the MSFT Lync SDN API
LyncSDN API
Real-TimeLync Performance
& Network Correlation
RouteTopology
Lync Infrastructure2010 & 2013
Lync & Coexistent UC Environments
Voice Gateways& SBC’s
Client Wi-Fi &Network
Environment
one vision
Real-TimeMedia Analysis
Real-TimeMedia Analysis
DC-CORE1
DC-CORE2
DC-CE1
DC-CE2
TAP
Lync Infrastructure
Lync FEServer
(SDN Controller)
CoexistentUC Environment
LyncClients
Site A
Site C
Site B
Data Center
Lync SDN API
OneVision & MSFT Lync SDN APILeveraging the Lync SDN API
Carrier
Carrier
Carrier
one vision
Identify incorrect router settings within your network
Provides immediate notification on network events impacting Lync
Real-time media analysis of Lync voice & video sessions
Unique insight into Lync Conferencing sessions & issues
Ability to quickly bracket source of performance problems
Saves significant time, resources and money and helps ensure a high-quality Lync experience
Microsoft Lync SDN APIValue Derived with Integration
NACR - OneVision
Lync Monitoring
NOC-Centric / Enterprise-Focused UI
Manages Co-Existent Environments
Site-Specific Infrastructure Mapping
Call Flow & Trunk Utilization
Complete Lync Health & Performance
Drive for Quick Root-Cause
Pre-Deployment & Network Readiness
Lync Call Quality & Alarming
Access to Quality of Experience (QoE)
Unique Integration w/ MSFT Lync API
one vision
View Correlated Data for All Events / Users
one vision
Quality of Session Record (QSR) for Lync
one vision
Real-Time Media Analysis
one vision
Application Health & Utilization
one vision
Trending of Applications vs. QoS
one vision
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