Converged One VisionProactive Lync Monitoring

Tom TuttleVice President

Nectar Services Corp.

2

1. System Health & Availability Single view of Voice & Data assets Auto-discovery of infrastructure NOC-centric user-interface Health & performance of UC

infrastructure / components

2. UC Performance Resource Utilization Capacity Monitoring & Planning Trending & Reporting Focus on entire UC Ecosystem

3. Voice / Video Diagnostics Trace route & IP Network Visibility Real-time Media Analysis Real-Time UC Network Awareness Unique Lync Conferencing Analysis

4. Tools & Capabilities Synthetic Testing Capability Remote Access & Call Tracing File Transfer / Secure Chat Alarm Management SLA Tracking & Management

OneVision - Solution Capabilities

Reliance on only post-call quality averages from the Lync QoE database

Lync media & signaling is encrypted

Limited or no visibility of routed network

Issue triage and correlation performed manually

Very difficult to diagnose issues with Lync conferencing

Leads to constant finger-pointing and potentially poor end-user experience

Solving the Lync Network ChallengeLync SDN API - Creating Real Value

Monitoring Across the Lync EcosystemLeveraging the MSFT Lync SDN API

LyncSDN API

Real-TimeLync Performance

& Network Correlation

RouteTopology

Lync Infrastructure2010 & 2013

Lync & Coexistent UC Environments

Voice Gateways& SBC’s

Client Wi-Fi &Network

Environment

one vision

Real-TimeMedia Analysis

Real-TimeMedia Analysis

DC-CORE1

DC-CORE2

DC-CE1

DC-CE2

TAP

Lync Infrastructure

Lync FEServer

(SDN Controller)

CoexistentUC Environment

LyncClients

Site A

Site C

Site B

Data Center

Lync SDN API

OneVision & MSFT Lync SDN APILeveraging the Lync SDN API

Carrier

Carrier

Carrier

one vision

Identify incorrect router settings within your network

Provides immediate notification on network events impacting Lync

Real-time media analysis of Lync voice & video sessions

Unique insight into Lync Conferencing sessions & issues

Ability to quickly bracket source of performance problems

Saves significant time, resources and money and helps ensure a high-quality Lync experience

Microsoft Lync SDN APIValue Derived with Integration

NACR - OneVision

Lync Monitoring

NOC-Centric / Enterprise-Focused UI

Manages Co-Existent Environments

Site-Specific Infrastructure Mapping

Call Flow & Trunk Utilization

Complete Lync Health & Performance

Drive for Quick Root-Cause

Pre-Deployment & Network Readiness

Lync Call Quality & Alarming

Access to Quality of Experience (QoE)

Unique Integration w/ MSFT Lync API

one vision

View Correlated Data for All Events / Users

one vision

Quality of Session Record (QSR) for Lync

one vision

Real-Time Media Analysis

one vision

Application Health & Utilization

one vision

Trending of Applications vs. QoS

one vision