CHAPTER 4 REVIEW1. Written communication = Verbal
communication?
2. Define euphemism? Equivocation? 3. Difference between connotative and denotative
meaning?4. In the communication process, the sender
_______________ a message, while the receiver ________________ the message.
a. Decodes, encodesb. Encodes, decodesc. Decodes, decodesd. Encodes, encodes
NONVERBAL + INTERPERSONAL COMMUNICATIO
NChapter 5 Recap/Lecture
TRUE OR FALSE One cannot NOT communicate (aside from grammatical
issues )
What does this mean?
Communication = transactional
WHAT IS NONVERBAL COMMUNICATION? Communicating without words Plays role in communicating
effectively Helps with conversation
management Intentional and unintentional Consciously and unconsciously
(largely the latter) Shared meaning
NONVERBAL COMMUNICATION…. Often ambiguous More believable than verbal
communication May conflict with verbal communication
Mixed messages Can be used to regulate and adapt to
conversation Interaction adaption theory (for the latter)
INFLUENTIAL FACTORS Culture Gender Age Context
NONVERBAL COMMUNICATION CODES Visual-Auditory Codes Contact Codes Place and Time Codes
VISUAL-AUDITORY CODES Body Movement (Kinesics)
Body Orientation Gestures
Delivery Citing Seeking Turn
http://www.youtube.com/watch?v=iA3QNM5eKNw
VISUAL-AUDITORY CODES Physical Appearance
Physical Characteristics Level of attractiveness Body artifacts (e.g. jewelry, tattoos, body piercings)
Examples Consider interacting with this person
(interpersonal/impersonal communication) Think about your willingness to
…date …interview …work with on a project …hang out with ….trust …approach
EXAMPLES
VISUAL-AUDITORY CODES Facial Communication
Eye Contact Facial Expressions
Smiling
Voice (Paralanguage) – How you say it Vocal qualities
Pitch, rate, volume, tempo, pronunciation, etc Vocal distractors
“ums”, “uhs”, “ehs” Vocal characterizers
Crying, laughing, whining, muttering, etc. Silence
http://www.youtube.com/watch?v=jI4OCSYXPHM
CONTACT CODES Touch = Haptics
Functions of touch Positive Playful Control Ritualistic Task Hybrid Accidental
CONTACT CODES Space = Proxemics
Personal space How do we protect our personal space?
Territoriality/Territorial MarkersDistance
Personal, intimate, social, or publicHow do we respond if our space is violated?
Expectancy Violation Theory
PLACE AND TIME CODES The Environment (e.g. color, lighting,
room design)What do these colors usually communicate?
Red Black Green Blue Pink
Time (Chronemics)Late to your first date?Late to dinner with your best friend?Late to meeting with professor?
READ THE NONVERBAL COMMUNICATION http://www.youtube.com/watch?v=b
h__g-ZZ6WA
DIFFERENCES IN USE OF
NONVERBAL COMMUNICATIO
N?
CONTINUING THE DEBATE… Differences between men and women,
in terms of nonverbal communication? Your thoughts? http://
www.youtube.com/watch?v=Gz-kykWD0a0
CONTINUING THE DEBATE….
What about in different settings? (Focus on INTERPERSONAL communication)Workplace?Church?Dance club?
Are dance moves examples of nonverbal communication?
What do they communicate in interpersonal communication?
http://www.youtube.com/watch?v=D7sRVSA-Nss(43:07 mark)
IMPROVING NONVERBAL
COMMUNICATION AND RECOGNIZING THE IMPORTANCE
WAYS TO IMPROVE NONVERBAL COMMUNICATION Understand the relationship between
verbal and nonverbal communication Be tentative with your interpretations Avoid nonverbal distractions Remember the role of context in
nonverbal communication Pay attention to your own nonverbal
behaviors Ask others about your nonverbal
communicationApplication Exercise
FOOD FOR THOUGHT How difficult would it be to understand
a full message by only observing nonverbal communication?http://www.youtube.com/watch?v=VSJHdQMajfE
How difficult would it be to communicate without nonverbal communication?
ACTIVITY!!! Let’s play TABOO!
WRAP-UP Which was more difficult? Communicating
without verbal or without nonverbal? Explain. What did the two activities teach you about
the importance of both nonverbal and verbal communication?
Nonverbal communication happens even when you are sitting at your desk. What do you feel you communicated in class this
week (through your nonverbal communication)? Was this intentional?
What are you communicating today with your attire? Was this intentional?
How do each impact others’ perceptions of you?
APPLICATION EXERCISE #5 (10 PTS) DUE WEDNESDAY Have a conversation with someone about
any topic. Record yourself. Review the video. Evaluate your use of nonverbal communication. What messages were you trying to convey? Did you communicate what you wanted? Were you surprised?
Must factor in textbook terminology; minimum of 2 paragraphs—1st, explain nonverbals; 2nd, evaluate nonverbals If you don’t have a camera phone, ask the
person to evaluate your nonverbal communication (after your conversation). For example, ask: Was I supportive? Was I accommodating?
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