CHAPTER 4 REVIEW1. Written communication = Verbal

communication?

2. Define euphemism? Equivocation? 3. Difference between connotative and denotative

meaning?4. In the communication process, the sender

_______________ a message, while the receiver ________________ the message.

a. Decodes, encodesb. Encodes, decodesc. Decodes, decodesd. Encodes, encodes

NONVERBAL + INTERPERSONAL COMMUNICATIO

NChapter 5 Recap/Lecture

TRUE OR FALSE One cannot NOT communicate (aside from grammatical

issues )

What does this mean?

Communication = transactional

WHAT IS NONVERBAL COMMUNICATION? Communicating without words Plays role in communicating

effectively Helps with conversation

management Intentional and unintentional Consciously and unconsciously

(largely the latter) Shared meaning

NONVERBAL COMMUNICATION…. Often ambiguous More believable than verbal

communication May conflict with verbal communication

Mixed messages Can be used to regulate and adapt to

conversation Interaction adaption theory (for the latter)

INFLUENTIAL FACTORS Culture Gender Age Context

NONVERBAL COMMUNICATION CODES Visual-Auditory Codes Contact Codes Place and Time Codes

VISUAL-AUDITORY CODES Body Movement (Kinesics)

Body Orientation Gestures

Delivery Citing Seeking Turn

http://www.youtube.com/watch?v=iA3QNM5eKNw

VISUAL-AUDITORY CODES Physical Appearance

Physical Characteristics Level of attractiveness Body artifacts (e.g. jewelry, tattoos, body piercings)

Examples Consider interacting with this person

(interpersonal/impersonal communication) Think about your willingness to

…date …interview …work with on a project …hang out with ….trust …approach

EXAMPLES

VISUAL-AUDITORY CODES Facial Communication

Eye Contact Facial Expressions

Smiling

Voice (Paralanguage) – How you say it Vocal qualities

Pitch, rate, volume, tempo, pronunciation, etc Vocal distractors

“ums”, “uhs”, “ehs” Vocal characterizers

Crying, laughing, whining, muttering, etc. Silence

http://www.youtube.com/watch?v=jI4OCSYXPHM

CONTACT CODES Touch = Haptics

Functions of touch Positive Playful Control Ritualistic Task Hybrid Accidental

CONTACT CODES Space = Proxemics

Personal space How do we protect our personal space?

Territoriality/Territorial MarkersDistance

Personal, intimate, social, or publicHow do we respond if our space is violated?

Expectancy Violation Theory

PLACE AND TIME CODES The Environment (e.g. color, lighting,

room design)What do these colors usually communicate?

Red Black Green Blue Pink

Time (Chronemics)Late to your first date?Late to dinner with your best friend?Late to meeting with professor?

READ THE NONVERBAL COMMUNICATION http://www.youtube.com/watch?v=b

h__g-ZZ6WA

DIFFERENCES IN USE OF

NONVERBAL COMMUNICATIO

N?

CONTINUING THE DEBATE… Differences between men and women,

in terms of nonverbal communication? Your thoughts? http://

www.youtube.com/watch?v=Gz-kykWD0a0

CONTINUING THE DEBATE….

What about in different settings? (Focus on INTERPERSONAL communication)Workplace?Church?Dance club?

Are dance moves examples of nonverbal communication?

What do they communicate in interpersonal communication?

http://www.youtube.com/watch?v=D7sRVSA-Nss(43:07 mark)

IMPROVING NONVERBAL

COMMUNICATION AND RECOGNIZING THE IMPORTANCE

WAYS TO IMPROVE NONVERBAL COMMUNICATION Understand the relationship between

verbal and nonverbal communication Be tentative with your interpretations Avoid nonverbal distractions Remember the role of context in

nonverbal communication Pay attention to your own nonverbal

behaviors Ask others about your nonverbal

communicationApplication Exercise

FOOD FOR THOUGHT How difficult would it be to understand

a full message by only observing nonverbal communication?http://www.youtube.com/watch?v=VSJHdQMajfE

How difficult would it be to communicate without nonverbal communication?

ACTIVITY!!! Let’s play TABOO!

WRAP-UP Which was more difficult? Communicating

without verbal or without nonverbal? Explain. What did the two activities teach you about

the importance of both nonverbal and verbal communication?

Nonverbal communication happens even when you are sitting at your desk. What do you feel you communicated in class this

week (through your nonverbal communication)? Was this intentional?

What are you communicating today with your attire? Was this intentional?

How do each impact others’ perceptions of you?

APPLICATION EXERCISE #5 (10 PTS) DUE WEDNESDAY Have a conversation with someone about

any topic. Record yourself. Review the video. Evaluate your use of nonverbal communication. What messages were you trying to convey? Did you communicate what you wanted? Were you surprised?

Must factor in textbook terminology; minimum of 2 paragraphs—1st, explain nonverbals; 2nd, evaluate nonverbals If you don’t have a camera phone, ask the

person to evaluate your nonverbal communication (after your conversation). For example, ask: Was I supportive? Was I accommodating?