Building Organizational Sustainability: Strengthening Participation of
Senior Volunteers Barbara Fentress and Caroline Metz
Sustainability
Paid + Unpaid Workforce
Strengthening Organizational
Capacity & Your Bottom Line
Economic Benefits
Warning Signals
Exposures
Risk management
Risks
Organizational Benefits
Barriers
RewardsThe Surrey Four
Pillar of Sustainability
Model
The Model
THE PATH TO INCREASED SUSTAINABILITY
About You…
Non-Profits?
Strength of your
volunteer program?
Volunteers?
Today’s Goals?
Building a Strong Foundation
Strong HCBS
Entrepreneurial Approach
Quality programs/ Best Practices
Program/Service Income
Social servicesHome care
Other health services (Transitions, adult day
care, hospice, etc.)
Volunteers
Services supportComm. connections
Boomer pipeline
Private FundingFoundations
High net worth inds.Members
Planned giving
Government
AAA fundingTownship funding
County transportation
21st Century Aging Services Provider
Four Pillars of Funding Model
Program/Service Income
Funding Sources
______________________
______________________$ _________
%______
Volunteers
Funding Sources_____________
______________________$ _________
%______
Private Funding
Funding Sources_________________________________$ _________
%______
Government
Funding Sources_________________________________$ _________
%______
Entrepreneurial Approach
Quality programs/ Best Practices
________________________Your Organization Name Above
The Surrey Four Pillars of Sustainability Model
Aging Services
Meet Noni and Nancy
ORGANIZATIONAL BENEFITS
BARRIERS
912
55,000 hrsOR
$1,198,450
9:1
RISKS VS. REWARDS
A Delicate Balance
Warning Signals
VOLUNTEER DUE DILIGENCE CHECKLIST
Background Check
References
Ownership
Grievance Policy
Volunteer Handbook
Driver Record Check & Insurance
(if appropriate)
Sustainability
Strong HCBS
Entrepreneurial Approach
Quality programs/ Best Practices
Program/Service Income
Social servicesHome care
Other health services (Transitions, adult day
care, hospice, etc.)
Volunteers
Services supportComm. connections
Boomer pipeline
Private FundingFoundations
High net worth ind.Members
Planned giving
Government
AAA fundingTownship funding
County transportation
21st Century Aging Services Provider
Four Pillars of Funding Model
Program Introduction
Enthusiasm &
Participation
Weaker Response
Attendance Wanes
Reassessment
Maintain at Lower Level Discontinue
Impact of Volunteers on Programmatic Decisions
Staffing for the Ebbs and Flows
Value vs. Expenditures
200,00010,000
$37,500
$0
Profit and Loss StatementSample
Paid Instructor Volunteer
Income $75 $75
(5 students@$15)
Expenses $50 $ 0
Net Income $25 $75
ENGAGE. ENABLE.
EMPOWER!
Recognition
“We make a living by what we get, but we make a life by
what we give.”
Winston Churchill
Cultivate & Nourish
Scaling New Heights
of Sustainability
Loretta, at 94.
Our volunteers enhance her
experiences –in our chorus, drama group, and current
events classes!
“Don’t ever question the value of volunteers. Noah’s Ark was built by volunteers; the Titanic was built by
professionals.”
Anonymous
Building Organizational Sustainability: Strengthening Participation of
Senior Volunteers
Contact Information:Barbara Fentress: [email protected] Metz: [email protected]