1 Dimensional Insight in THE BI SURVEY 12 D
imensional Insight in TH
E BI SU
RVEY
12ashboards
THE
BI SURVEY 11 SURVEY
The Customer Verdict The world’s largest survey of business intelligence software users
1211
This document is a specially produced summary by BARC of the headline results for Dimensional Insight
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2 Dimensional Insight in THE BI SURVEY 12
Table of Contents
Dimensional Insight in THE BI SURVEY 12 ............................................................................. 3
Dimensional Insight overview .............................................................................................. 3
Dimensional Insight customer responses ............................................................................ 3
Product usage ................................................................................................................... 4
Customer demographics ................................................................................................... 4
Product penetration .......................................................................................................... 4
Number of users ............................................................................................................... 4
Peer Groups ............................................................................................................................. 5
KPI Results for Dimensional Insight in Peer Group “Dashboard vendor” ............................ 6
KPI Results for Dimensional Insight in Peer Group “Visual Analysis and Data
Discovery vendor” ............................................................................................................. 11
KPI Results for Dimensional Insight in Peer Group “Small and Medium Projects
vendor” .............................................................................................................................. 17
Summary ................................................................................................................................ 20
Marketing Statements ............................................................................................................ 20
3 Dimensional Insight in THE BI SURVEY 12
Dimensional Insight in THE BI SURVEY 12 Dimensional Insight overview Dimensional Insight was founded in 1989 and is headquartered in Burlington, MA. The company was a pioneer in Web-based business intelligence with its main product, The Diver Solution™, first released in 1993. The company has a worldwide distribution channel, notably in South America, but also in EMEA and the Asia Pacific. The product is also available as an on-demand solution. The Diver Solution™ is an end-to-end business intelligence toolset and provides
powerful analytics and dashboard capabilities. It is often used to provide ad-hoc
reporting capabilities for end-user oriented data discovery.
Dimensional Insight customer responses This is the second time that Dimensional Insight has featured in The BI Survey and the results were remarkably strong. It was represented by a total of 57 users in The Survey. All were using version 6.
4 Dimensional Insight in THE BI SURVEY 12
Product usage
Customer demographics
Number of employees in different size classes for Dimensional Insight customers
Product penetration Percentage of employees
using Dimensional Insight at
customer sites
Average 18 %
Number of users Number of users using
Dimensional Insight
Median 50
Average 360
95%
72%
89%
61%
61%
42%
44%
39%
2%
23%
5%
16%
23%
28%
26%
21%
Standard/Enterprise Reporting
Dashboards
Ad hoc query
OLAP Analysis
Visual Analysis/ Data Discovery
Predictive Analysis/ Data Mining
Budgeting/Planning
Financial consolidation
in use % planned %
14%
49%
37%
0%
10%
20%
30%
40%
50%
60%
<100 100-‐2500 >2500
5 Dimensional Insight in THE BI SURVEY 12
Peer Groups
Peer groups are used to ensure similar products are compared against each other both in fairness to the vendor and for the benefit of the customer. The groups are essential to allow fair and useful comparisons of products that are likely to compete. The peer groups are primarily data-driven and based on how customers say they use the product. Dimensional Insight features in the following peer groups:
- Dashboard vendor - Visual Analysis and Data Discovery vendor - Small and Medium Projects vendor
For more details on the KPIs, see the ‘KPI and Dashboards’ document.
6 Dimensional Insight in THE BI SURVEY 12
KPI Results for Dimensional Insight in Peer Group “Dashboard vendor”
Top ranked Dashboard vendor in query performance
Top ranked Dashboard vendor in performance
Good query performance is important - especially for dashboard users - and Dimensional Insight leads the competition here. Users experience good response times and are satisfied with the product.
0.67
1.00
1.63
1.99
2.35
2.58
3.52
0.66
Arcplan (6)
Average
Oracle OBIEE (5)
Yellowfin (4)
Information Builders (3)
MicroStrategy (2)
Dimensional Insight (1)
3.53 max
min
1.00
0.82
1.00
1.29
1.52
1.71
1.74
2.28
0.81
Arcplan (6)
Average
Oracle OBIEE (5)
Yellowfin (4)
Information Builders (3)
MicroStrategy (2)
Dimensional Insight (1)
2.29 max
min
1.00
7 Dimensional Insight in THE BI SURVEY 12
Top ranked Dashboard vendor in functional scope
When compared with other dashboard vendors, Dimensional Insight shows a broad functional scope that also encompasses (ad-hoc) reporting and strong support for data analysis. Dimensional Insight is clearly ahead of its competition here.
Leading Dashboard vendor in business achievement
Business achievement is an important KPI in The BI Survey, measuring goal achievement and business benefits achieved. Dimensional Insight’s leading result here is an excellent score and shows that customers can achieve their project goals with the software.
0.81
0.89
0.91
0.93
0.95
1.00
1.01
1.01
1.07
1.23
0.80
Decisyon (9)
Oracle OBIEE (8)
Arcplan (7)
Information Builders (6)
Yellowfin (5)
Average
MicroStrategy (4)
QlikTech (3)
BOARD (2)
Dimensional Insight (1)
1.24 max
min
1.00
0.77
0.82
0.94
0.99
1.00
1.00
1.09
1.10
1.10
1.20
0.76
Oracle OBIEE (9)
Decisyon (8)
MicroStrategy (7)
QlikTech (6)
Information Builders (5)
Average
Arcplan (4)
BOARD (3)
Dimensional Insight (2)
Yellowfin (1)
1.21 max
min
1.00
8 Dimensional Insight in THE BI SURVEY 12
Leading Dashboard vendor in big data
The ‘big data’ KPI takes into account both the volume of data and the variety of data types in customers’ BI applications. A top three ranking in the dashboard vendors peer group shows Dimensional Insight’s competitive positioning here among much bigger vendors.
Leading Dashboard vendor in competitiveness
This leading score in competitiveness demonstrates Dimensional Insight’s ability to win business against its rivals in competitive evaluations. This is a strong result for Dimensional Insight.
0.45
0.62
0.81
1.00
1.40
1.88
1.99
2.29
4.86
0.44
BOARD (8)
QlikTech (7)
Arcplan (6)
Average
Yellowfin (5)
Information Builders (4)
Dimensional Insight (3)
Oracle OBIEE (2)
MicroStrategy (1)
4.87 max
min
1.00
0.85
1.00
1.00
1.01
1.04
1.04
1.04
1.16
1.23
1.25
0.84
Oracle OBIEE (9)
Average
QlikTech (8)
MicroStrategy (7)
Information Builders (6)
Arcplan (5)
BOARD (4)
Dimensional Insight (3)
Decisyon (2)
Yellowfin (1)
1.26 max
min
1.00
9 Dimensional Insight in THE BI SURVEY 12
Leading Dashboard vendor in innovation
Leading Dashboard vendor in customer satisfaction
Another good result for Dimensional Insight. Customer satisfaction is a key measure since happy customers are the foundation for future success.
0.59
0.63
0.68
0.70
0.75
1.00
1.00
1.10
1.27
2.81
0.58
Decisyon (9)
Oracle OBIEE (8)
Information Builders (7)
BOARD (6)
MicroStrategy (5)
Arcplan (4)
Average
QlikTech (3)
Dimensional Insight (2)
Yellowfin (1)
2.82 max
min
1.00
0.66
0.95
1.00
1.01
1.05
1.06
1.06
1.07
1.09
1.10
0.65
Oracle OBIEE (9)
QlikTech (8)
Average
MicroStrategy (7)
Decisyon (6)
Information Builders (5)
BOARD (4)
Dimensional Insight (3)
Arcplan (2)
Yellowfin (1)
1.11 max
min
1.00
10 Dimensional Insight in THE BI SURVEY 12
Top ranked Dashboard vendor in self service
Enabling end-users to be in control of their BI solutions is becoming an ever-increasing requirement. Dimensional Insight offers a great deal of flexibility to end users to analyze data ad hoc without support from the IT department. Users value this ability and score Dimensional Insight as the top vendor for self service in the dashboarding peer group.
Leading Dashboard vendor in agility
0.96
0.98
0.99
0.99
1.00
1.01
1.02
1.05
1.08
0.95
MicroStrategy (8)
Yellowfin (7)
Oracle OBIEE (6)
QlikTech (5)
Average
Arcplan (4)
Information Builders (3)
BOARD (2)
Dimensional Insight (1)
1.09 max
min
1.00
0.71
0.73
0.89
0.91
1.00
1.16
1.16
1.18
1.38
0.70
Oracle OBIEE (8)
MicroStrategy (7)
Information Builders (6)
Arcplan (5)
Average
Dimensional Insight (4)
QlikTech (3)
BOARD (2)
Yellowfin (1)
1.39 max
min
1.00
11 Dimensional Insight in THE BI SURVEY 12
KPI Results for Dimensional Insight in Peer Group “Visual Analysis and Data Discovery vendor”
Top ranked Visual Analysis & Data Discovery vendor in business benefits achieved
Top ranked Visual Analysis & Data Discovery vendor in business achievement
Dimensional Insight also scored excellent ‘business achievement’ results in the visual analysis and data discovery peer group. This is an important result for Dimensional Insight. After all, the ultimate goal of deploying BI solutions is to achieve business benefits.
0.91
0.98
1.00
1.04
1.05
1.09
0.90
QlikTech (5)
Cyberscience (4)
Average
Tableau (3)
Phocas (2)
Dimensional Insight (1)
1.10 max
min
1.00
0.94
1.00
1.02
1.02
1.04
1.04
0.93
QlikTech (5)
Average
Cyberscience (4)
Phocas (3)
Tableau (2)
Dimensional Insight (1)
1.05 max
min
1.00
12 Dimensional Insight in THE BI SURVEY 12
Leading Visual Analysis & Data Discovery vendor in lowest number of administrators per seat
Leading Visual Analysis & Data Discovery vendor in cost
This KPI takes into account license cost, spend on external implementation and the number of administrators used to run the solution. Dimensional Insight scores very well here compared with other data discovery vendors.
0.54
0.93
1.00
1.55
1.60
1.60
0.53
Phocas (5)
Cyberscience (4)
Average
Tableau (3)
Dimensional Insight (2)
QlikTech (1)
1.61 max
min
1.00
0.47
1.00
1.00
1.19
1.43
1.53
0.46
Phocas (5)
Tableau (4)
Average
Cyberscience (3)
Dimensional Insight (2)
QlikTech (1)
1.54 max
min
1.00
13 Dimensional Insight in THE BI SURVEY 12
Top ranked Visual Analysis & Data Discovery vendor in data volume
Compared with other visual analysis and data discovery vendors, Dimensional Insight users report significantly higher data volumes. This is likely due to the operational BI applications that are often set up with Dimensional Insight. They require a lot of detailed data that is made available to users for ad-hoc analysis.
Top ranked Visual Analysis & Data Discovery vendor in big data
0.22
0,54
1.00
1.02
1.42
13.74
0.21
Phocas (5)
QlikTech (4)
Average
Tableau (3)
Cyberscience (2)
Dimensional Insight (1)
13.75 max
min
1.00
0.52
0.79
1.00
1.09
1.11
7.38
0.51
Phocas (5)
QlikTech (4)
Average
Cyberscience (3)
Tableau (2)
Dimensional Insight (1)
7.39 max
min
1.00
14 Dimensional Insight in THE BI SURVEY 12
Top ranked Visual Analysis & Data Discovery vendor in functional scope
Dimensional Insight not only offers a broad functional scope for BI - ranging from dashboarding to analysis - but our survey shows that users actually take advantage of this and do not simply use the product for specific functions and use cases.
Leading Visual Analysis & Data Discovery vendor in competitiveness
0.95
0.97
1.00
1.01
1.05
1.15
0.94
QlikTech (5)
Phocas (4)
Average
Cyberscience (3)
Tableau (2)
Dimensional Insight (1)
1.16 max
min
1.00
0.97
1.00
1.02
1.04
1.23
1.34
0.96
QlikTech (5)
Average
Phocas (4)
Tableau (3)
Dimensional Insight (2)
Cyberscience (1)
1.35 max
min
1.00
15 Dimensional Insight in THE BI SURVEY 12
Top ranked Visual Analysis & Data Discovery vendor in cloud BI
Dimensional Insight has a long-established on-demand solution. This model is popular among its user base when compared to other visual analysis and data discovery vendors.
Top ranked Visual Analysis & Data Discovery vendor in innovation
Dimensional Insight’s top rank in innovation is an excellent result showing that its users value the vendor’s ongoing product development work.
0.64
0.74
0.83
1.00
1.21
1.93
0.63
Cyberscience (5)
QlikTech (4)
Tableau (3)
Average
Phocas (2)
Dimensional Insight (1)
1.94 max
min
1.00
0.71
0.99
1.00
1.04
1.10
1.16
0.70
Cyberscience (5)
QlikTech (4)
Average
Phocas (3)
Tableau (2)
Dimensional Insight (1)
1.17 max
min
1.00
16 Dimensional Insight in THE BI SURVEY 12
Leading Visual Analysis & Data Discovery vendor in customer satisfaction
0.88
0.91
1.00
1.02
1.08
1.16
0.87
Tableau (5)
QlikTech (4)
Average
Dimensional Insight (3)
Cyberscience (2)
Phocas (1)
1.17 max
min
1.00
17 Dimensional Insight in THE BI SURVEY 12
KPI Results for Dimensional Insight in Peer Group “Small and Medium Projects vendor”
Leading SME Project vendor in business achievement
Top ranked SME Project vendor in data volume
0.81 0.84
0.88 0.89
0.92 0.96
0.97 0.98 0.98
0.99 1.00 1.00
1.06 1.06 1.06
1.08 1.08 1.08
1.18
0.80
Decisyon (18) Evidanza (17) Pentaho (16)
Microsoft SSRS (15) Infor (14)
Microsoft SSAS (13) TARGIT (12)
Cubeware (11) QlikTech (10)
Jedox (9) Bissantz (8)
Average IBM Cognos TM1 (7)
Cyberscience (6) Phocas (5) Tableau (4) BOARD (3)
Dimensional Insight (2) Yellowfin (1)
1.19 max
min
1.00
0.08 0,22 0,34
0,54 0,69 0.79
0.99 1.00 1.02
1.43 1.65 1.65 1.79
2.07 4.16
5.51 7.96
13.84
0.07
Jedox (17) Phocas (16)
Infor (15) QlikTech (14)
Cubeware (13) BOARD (12)
IBM Cognos TM1 (11) Average
Tableau (10) Cyberscience (9)
Decisyon (8) TARGIT (7)
Microsoft SSRS (6) Bissantz (5)
Microsoft SSAS (4) Pentaho (3) Yellowfin (2)
Dimensional Insight (1)
13.85 max
min
1.00
18 Dimensional Insight in THE BI SURVEY 12
Top ranked SME Project vendor in big data
Leading SME Project vendor in competitiveness
0.51 0,55 0,62
0,74 0,77 0,84
1.00 1.13 1.16
1.26 1.41 1.43
2.60 3.29
4.56 7.47
0.50
Jedox (15) Phocas (14)
Infor (13) Cubeware (12)
BOARD (11) QlikTech (10)
Average Cyberscience (9)
Tableau (8) TARGIT (7)
Microsoft SSRS (6) Bissantz (5)
Microsoft SSAS (4) Pentaho (3) Yellowfin (2)
Dimensional Insight (1)
7.48 max
min
1.00
0.80 0.81
0.85 0.89
0.96 0.99
1.00 1.01
1.02 1.04
1.05 1.06
1.07 1.08
1.12 1.15
1.25 1.30
1.36
0.79
IBM Cognos TM1 (18) Cubeware (17)
BOARD (16) Infor (15)
Jedox (14) QlikTech (13)
Average Bissantz (12) Evidanza (11)
Phocas (10) Microsoft SSAS (9)
Tableau (8) Microsoft SSRS (7)
Pentaho (6) TARGIT (5)
Yellowfin (4) Dimensional Insight (3)
Decisyon (2) Cyberscience (1)
1.37 max
min
1.00
19 Dimensional Insight in THE BI SURVEY 12
Leading SME Project vendor in innovation
Leading SME Project vendor in customer satisfaction
0.34 0.54
0.61 0.61 0.64 0.67 0.71 0.73
0.84 0.88
0.95 1.00
1.13 1.23 1.26
1.33 1.35 1.35
3.32
0.33
Microsoft SSRS (18) IBM Cognos TM1 (17)
Decisyon (16) Infor (15)
Cubeware (14) BOARD (13)
Microsoft SSAS (12) Jedox (11)
Cyberscience (10) TARGIT (9) Pentaho (8)
Average Bissantz (7) QlikTech (6) Phocas (5)
Evidanza (4) Dimensional Insight (3)
Tableau (2) Yellowfin (1)
3.33 max
min
1.00
0.85 0.87
0.89 0.90
0.91 0.92
0.92 0.93
1.00 1.00
1.01 1.02 1.03
1.03 1.04
1.07 1.11
1.18 1.20
0.84
Microsoft SSRS (18) Pentaho (17)
Evidanza (16) IBM Cognos TM1 (15)
Tableau (14) TARGIT (13) QlikTech (12)
Microsoft SSAS (11) Infor (10) Average
Jedox (9) Cubeware (8) Decisyon (7) BOARD (6)
Dimensional Insight (5) Yellowfin (4)
Cyberscience (3) Phocas (2)
Bissantz (1)
1.21 max
min
1.00
20 Dimensional Insight in THE BI SURVEY 12
Summary Dimensional Insight scores very well in a number of categories in The BI Survey. Across different peer groups up against highly competitive rivals, it achieves excellent user ratings in business achievement, functional scope, performance, and also cost. These factors contribute to Dimensional Insight’s position as a leading vendor in customer satisfaction.
Marketing Statements
Small and Medium Projects vendor
Leading SME Project vendor in business benefits achieved
Leading SME Project vendor in business achievement
Leading SME Project vendor in lowest cost per seat
Leading SME Project vendor in lowest number of administrators per seat
Top ranked SME Project vendor in data volume
Leading SME Project vendor in variety of data types
Top ranked SME Project vendor in big data
Leading SME Project vendor in functional scope
Leading SME Project vendor in competitive win rate
Leading SME Project vendor in competitiveness
Leading SME Project vendor in cloud BI
Leading SME Project vendor in visual analysis
Leading SME Project vendor in innovation
Leading SME Project vendor in vendor support
Leading SME Project vendor in implementer support
Leading SME Project vendor in customer satisfaction
21 Dimensional Insight in THE BI SURVEY 12
Visual Analysis and Data Discovery vendor
Top ranked Visual Analysis & Data Discovery vendor in business benefits achieved
Top ranked Visual Analysis & Data Discovery vendor in business achievement
Leading Visual Analysis & Data Discovery vendor in lowest cost per seat
Leading Visual Analysis & Data Discovery vendor in lowest number of administrators
per seat
Leading Visual Analysis & Data Discovery vendor in cost
Leading Visual Analysis & Data Discovery vendor in proportion of employees index
Top ranked Visual Analysis & Data Discovery vendor in data volume
Leading Visual Analysis & Data Discovery vendor in variety of data types
Top ranked Visual Analysis & Data Discovery vendor in big data
Top ranked Visual Analysis & Data Discovery vendor in functional scope
Leading Visual Analysis & Data Discovery vendor in competitive win rate
Leading Visual Analysis & Data Discovery vendor in competitiveness
Top ranked Visual Analysis & Data Discovery vendor in cloud BI
Leading Visual Analysis & Data Discovery vendor in collaboration
Leading Visual Analysis & Data Discovery vendor in visual analysis
Top ranked Visual Analysis & Data Discovery vendor in innovation
Leading Visual Analysis & Data Discovery vendor in vendor support
Leading Visual Analysis & Data Discovery vendor in implementer support
Leading Visual Analysis & Data Discovery vendor in customer satisfaction
22 Dimensional Insight in THE BI SURVEY 12
Dashboard vendor Leading Dashboard vendor in business benefits achieved
Leading Dashboard vendor in business achievement
Leading Dashboard vendor in data volume
Leading Dashboard vendor in variety of data types
Leading Dashboard vendor in big data
Top ranked Dashboard vendor in functional scope
Leading Dashboard vendor in competitive win rate
Leading Dashboard vendor in competitiveness
Leading Dashboard vendor in cloud BI
Leading Dashboard vendor in collaboration
Leading Dashboard vendor in visual analysis
Leading Dashboard vendor in innovation
Top ranked Dashboard vendor in query performance
Leading Dashboard vendor in performance satisfaction
Top ranked Dashboard vendor in performance
Leading Dashboard vendor in vendor support
Leading Dashboard vendor in implementer support
Leading Dashboard vendor in customer satisfaction
Leading Dashboard vendor in project length
Top ranked Dashboard vendor in self service
Leading Dashboard vendor in agility
23 Dimensional Insight in THE BI SURVEY 12
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