i
Appendix I
INTERVIEW SCHEDULE FOR COLLEGE & UNIVERSITY TEACHERS (PRELIMINARY DRAFT)
QUALITY ASSURANCE IN HIGHER EDUCATION : AN
EVALUATIVE STUDY
Respected Sir/Madam,
I am conducting research on an important aspect of higher
education “Quality Assurance in Higher Education : An Evaluative
Study”. The issues of quality assurance as spelt cut by NAAC include
curricular aspects (Compatibility of the programmes with goals and
objectives; initiations, review and redesign of programmes; feedback on
programmes and interaction with academic peers and employers;
programme options), teaching-learning and evaluation (Judging
students' knowledge and bridge/remedial courses; teaching-learning
process and use of new technology in teaching; co-curricular activities;
examination process and innovative evaluation methods; recruitment of
faculty and faculty development programme; evaluation of teaching,
research and work satisfaction of faculty and monitoring and rewarding
successful teaching innovation; access to national and/or international
linkages), research, consultancy and extension (Promotion and
sustenance of research culture and research output; freedom to publish
in academic forum and publication; benefits of consultancy to the
institution and society; benefits of consultancy to the institution and
society; faculty participation in extension programmes and the extension
activities conducted so far; resources to conduct extension activities and
service provided in the area of expertise), infrastructure and learning
resources (Physical facilities; maintenance; optimal use of infrastructure;
library; computer facilities; laboratories; health service and sports and
ii
physical education; hostels, canteen, guest house; others), student
support and progression (Progression to employment and further study,
pass and drop out rate and student achievement, alumni association, its
activities and alumni profile, financial aid to students, personnel and
academic counseling and placement services), governance and
leadership (Organization structure and functions and powers of
functionaries; human power requirement and recruitment of staff;
performance appraisal and new technologies in communication),
innovative practices (Complementary system life self-financing
courses, need-based courses; National/International linkages for
teaching and research; industry linkages; educational innovations such
as credit systems, examination reforms and modular curriculum; working
with specific mission and goals; awards won by the faculty; others). You
are requested to give your valuable opinion/view point on each issue
and if need be may suggest some thing more as well at the end of scale.
Needless to mention, your opinion/view point and suggestion will
be kept secret and will be used only for research purpose.
Thanking You.
Supervisor Investigator
Kulwinder Singh Daljit Kaur
Department of Education and Community Service Punjabi University, Patiala - 147002
iii
PERSONAL INFORMATION
Name & Address: Department:
1.1 Age:
Upto 30 years 31 to 40 years 40 years
1.2 Gender:
Male Female
1.3 Marital Status:
Married Unmarried Widow
Divorced
1.4 Type of Family:
Nuclear Quasi-Joint Joint
1.5 Size of Family:
Upto 5 6 to 10 Above 10
1.6 Family Background:
Rural Urban
1.7 Religion:
Hindu Muslim Sikh
Christian
1.8 Type of School you Studied:
Government Public/Private
1.9 Type of Recruitment:
Permanent Temporary
1.10 Faculty:
Arts Science Commerce
1.11 Teaching Experience:
1.12 Whether residing at the place of Posting:
Yes No
1.13 Profession of Spouse:
1.14 Working Status of Spouse:
1.15 Whether living together:
iv
INTERVIEW SCHEDULE FOR UNIVERSITY TEACHERS
Please tick (√) appropriate from the following :
Yes (if you agree)
No (if you don't agree)
Not Sure (NA/ND, Neither Agree/Nor Disagree)
Responses
Sr.
No.
Statements Yes No Not
Sure
1. The regular revision of syllabus is of utmost
value to the enhancement of quality of higher
education.
2. The syllabus prescribed by the university for
the course being taught by you is based on the
latest knowledge of the field.
3. The syllabus of the course is in accordance
with the emerging demands of the employment
market.
4. The present syllabus is equipping students
with sufficient range of transferable skills to
enable them to play effective role in the
employment sectors.
5. The syllabus of the course in the university is
at par with the syllabus of the course in other
universities of the region.
6. The syllabus of the course in the university is
better and more updated than the syllabus of
the course in other universities of the region.
7. The syllabus nowadays is being
revised/designed to improve the employability
of the students.
8. The syllabus nowadays is being
revised/designed to promote research and
develop analytical thinking among students.
9. The syllabus of the course is reviewed and
updated regularly in the university.
10. The designing of the syllabus is a rigorous
exercise taking substantial time and involving
debates and seminars.
11. Any revision/designing of syllabus is always
the result of serious and intensive discussion
among members of the Board of Studies.
v
Sr.
No.
Statements Yes No Not
Sure
12. By giving more representation to external
experts in the Board of Studies of the
university departments the process of
curriculum development and revision could be
further improved.
13. By involving students and research scholars in
the process of designing the syllabus would
make this process more meaningful.
14. By consulting different stakeholders like
alumni, parents, industry, and social
organizations while developing the curriculum
would improve its quality.
15. Introduction of a mechanism of student
feedback after revision of the course content
would improve the quality of curriculum.
16. In curriculum formulation it is now desirable
to shift from a specialized approach to
multidisciplinary programme with modular
approach.
17. The move from the annual to the semester
system and from award of marks to award of
credits would contribute towards improving the
quality of education.
18. The placement of the students after completion
of the course in recent years has been
satisfactory.
19. There is a need to introduce a number of new
courses in order to enhance the scope for
employment for students keeping in view the
global demand.
20. Admission to all the courses in the university
are made on the basis of merit at the qualifying
examination or merit at the entrance test.
21. The University ensures equality in access
through transparency and adherence to rules
during admission process.
22. The university ensures the proper
implementation of the reservation policy of the
government for admissions at all levels in order
to ensure access to students from marginalised
sections of the society.
vi
Sr.
No.
Statements Yes No Not
Sure
23. Different incentives provided by the university
have been instrumental in ensuring
participation of socio-economically
disadvantageous sections of the society in
higher education.
24. The University has been successfully adopting
some specific strategies to meet the specific
needs of advanced learners.
25. The University has been successfully adopting
some specific strategies to meet the specific
needs of slow learners.
26. The systematic planning in the form of
academic calendar is done by the university
which contributes towards proper organization
and implementation of both teaching-learning
process.
27. The academic calendar pertaining to teaching-
learning and evaluation processes being
followed by the university is as per the needs of
the course as specified by the guidelines of the
regulatory bodies.
28. Most of the faculty working in university are
highly qualified and competent.
29. The appointment of faculty on
contractual/part-time basis has a detrimental
effect on the quality of teaching.
30. University teachers are effectively employing
such participatory activities as seminars,
assignments, projects and fields studies for
making the learning process more student-
centred.
31. You make concerted efforts to keep yourself
and your students abreast with the recent
developments in the subject.
32. The modern teaching aids like LCD projector,
OHP, CD-ROMs and computer systems in
classroom instruction are contributing towards
making teaching-learning process more
effective.
vii
Sr.
No.
Statements Yes No Not
Sure
33. The participation of the teachers in
workshops/seminars/conferences contributes
a lot towards their professional development.
34. The evaluation procedure adopted by the
university to evaluate teachers on their
teaching and research performance helps in
the improvement of teaching and research.
35. Introduction of evaluation of the teachers by
the students and their feedback has a potential
to contribute towards improvement in
teaching-learning process.
36. The mechanism being adopted for monitoring
academic progress of students by the
university is quite appropriate and effective.
37. The library facilities available in the university
are satisfactory in terms of regular book
addition and subscription of reputed journals.
38. Most of the faculty members of the university
use library regularly.
39. A considerable number of students of the
university use library regularly.
40. Significant research activity is going on in the
university.
41. Good quality of research is being undertaken
in different disciplines in general and
particularly in my discipline.
42. The university is providing excellent research
facilities in the form of laboratory facilities,
library facilities, softwares for statistical
analysis etc. for promoting research work in all
the departments.
43. Prestigious research journals are available in
the university library.
44. University promotes research activities among
teachers by organizing research development
programs and workshops.
viii
Sr.
No.
Statements Yes No Not
Sure
45. Significant achievements have been made by
the university faculty in terms of research
awards, patents, research projects and
publications of research papers and books.
46. The standard of research papers being published in the journals of my discipline these days is quite satisfactory.
47. The department/university is promoting
participation of students in research in
academic programme.
48. The collaboration of university with industry
and N.G.Os. would contribute in making
research more meaningful for society.
49. The collaboration of university with industry and N.G.Os. for funding of research projects is
a desirable phenomenon.
50. The departments of the university have
national and international collaborations in the
field of research expertise, exchange and use of
infrastructure and other facilities.
51. Considerable amount of funds are regularly
generated by the department/university
through consultancy services.
52. The university teachers regularly provide
guidance to the students.
53. The university is making significant
contribution to community development
programmes through extension activities.
54. The University is carrying out effective
community oriented awareness programmes
and rural empowerment activities.
55. The university promotes the particpation of
faculty and students in extension activities
through such programmes as NSS, NCC etc.
ix
Sr.
No.
Statements Yes No Not
Sure
56. The research and extension activities of the
university have an orientation to ensure and
promote social justice and empowerment of the
disadvantageous sections of the society.
57. The physical infrastructural facilities
constitute one of the most important
components to ensure quality of education.
58. The university has excellent physical
infrastructural facilities for different curricular
and co-curricular activities.
59. The university has excellent physical
infrastructural facilities for different sports activities.
60. In the last five years the infrastructural
facilities in the university have been
significantly augmented.
61. Adequate staff has been appointed by the
University for the Maintenance of
infrastructural facilities.
62. Adequate budget allocation is made by the
university for the maintenance of buildings,
furniture, equipments etc.
63. The availability of computer facility to the
teachers and students in the university improves the quality of teaching and learning
to a greater extent.
64. The availability of online and internet services in the library and INFLIBNET/ DELNET/IUC
facilities in the university is beneficial to a greater extent for the faculty and the students.
65. The university is providing good hostel facility to the students.
66. The university has made available well-
equipped health centre facility for all in the campus.
67. The students from diverse socio-economic
background as the clientele of an institution
constitute one of the most important
components of quality in higher education.
x
Sr.
No.
Statements Yes No Not
Sure
68. The university has an equitable representation
of female students.
69. The university has an equitable representation
of students belonging to Scheduled Castes.
70. The university has an equitable representation
of OBC/BC students.
71. The university has evolved an effective
mechanism of providing financial aid
(scholarships/ freeships) to deserving
students.
72. Effective support services are in place in the
university for differently-abled students.
73. The dropout rate for the different years after
admission in the university has been
negligible.
74. Most of the students of the university strive to
progress to further studies.
75. The placement record of the students passing
out from the university in recent years has
been very impressive.
76. The performance of the students passing out
from the university in Competitive
Examinations (UGC-CSIR-NET, SLET, IAS,
GATE/CAT/GRE/TOFEL/GMAT/Central/State
services) in recent years has been quite
impressive.
77. The university is effectively providing
placement and counseling services to students.
78. The university makes necessary effort to
ensure the participation of students in extra
curricular activities.
79. The university makes necessary efforts to
ensure the participation of students in sports
activities.
80. The university has introduced a number of
welfare schemes for students and ensures their
proper implementation.
xi
Sr.
No.
Statements Yes No Not
Sure
81. The university has put into place an effective
girl students’ grievance redressal mechanism.
82. The alumni association of the university is
providing financial aid to students along with
inputs for upgrading teaching and learning
programs to suit new employment needs.
83. Different measures with reference to student
support and progression constitute one of the
most important components for enhancing the
quality of education.
84. A formal and effective quality assurance system is essential for development of higher
education.
85. There is a need to bring some fundamental
changes in the leadership system established
in the university keeping in view the emerging
scenario in economy and higher education.
86. The university has a perspective plan for
institutional development.
87. The university has outlined specific goals
reflecting quality.
88. The university is taking measures to translate
quality to its various administrative and
academic units.
89. The faculty is involved in decision-making
regarding the functioning of the university.
90. The university has evolved an effective
mechanism for supervision of the functioning
of the affiliated colleges.
91. The functioning of affiliated colleges is
regularly inspected by the university.
92. The university is regularly conducting an
academic audit of its affiliated colleges.
93. The university has been successful to a
considerable extent in effective quality control
in the affiliated colleges.
94. The university has in place an effective
mechanism to appraise the performance of the
teaching staff.
xii
Sr.
No.
Statements Yes No Not
Sure
95. The criteria developed by the UGC to appraise
the performance of teachers are quite
appropriate and effective for ensuring quality of
teachers.
96. The university has in place an effective
mechanism to appraise the performance of the
non-teaching staff.
97. The university regularly conducts staff
development programmes for the teaching and
non-teaching staff.
98. The budget of the university is adequate with
reference to its needs of infrastructural
facilities and learning resources.
99. The government is providing adequate funds to the university for its smooth functioning.
100. The university is making concerted efforts for
resource mobilization from non-governmental sector.
101. The fee being charged from the students
constitutes significant proportion of the total
cost of education in the university.
102. The resource mobilization by the faculty by
means of projects, collaborations and
sponsorships is an important component of
quality in higher education.
103. The faculty of the university has been
successful in mobilising considerable financial
resources by means of projects, collaborations
and sponsorships.
104. The university is updating the approach to
quality of education in view of the current and
future educational needs and challenges.
105. The university has an internal quality
assurance mechanism and is effective to a
considerable extent in ensuring quality of
education.
xiii
Sr.
No.
Statements Yes No Not
Sure
106. Attempts are being regularly made by Internal
Quality Assurance Cell (IQAC) of the university to institutionalize the best practices and to develop academic bench marks.
107. Serious efforts are made by the university/department to create an overall
climate conducive to learning.
108. Special efforts are being made by the university
to ensure equitable participation of students from the socio-economically weaker sections of
the society.
109. Special efforts are being made by the university
to achieve gender equity in admissions to the university.
110. The university has evolved practices to involve its different stakeholders in planning, implementation and evaluation of the academic
programmes.
111. Serious efforts are being made by the
university for ensuring the cooperation from the stakeholders in various curricular, co-curricular and research activities to ensure
overall development of the students.
112. The university has evolved an effective
complaint management mechanism for better stakeholder-relationship.
113. Concerted efforts are made by the university to give community-orientation.
114. The university regularly organizes such activities which promote a sense of social
responsibility and good citizenship among the students.
115. The university regularly organizes some activities to address the problems and needs of the neighborhood community.
116. The extension activities being undertaken by the university make it quite relevant institution
in the neighborhood.
Kindly comment or suggest to enhance quality in higher education. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________
xiv
Appendix II
INTERVIEW SCHEDULE FOR COLLEGE & UNIVERSITY TEACHERS (FINAL DRAFT)
QUALITY ASSURANCE IN HIGHER EDUCATION : AN
EVALUATIVE STUDY
Respected Sir/Madam,
I am conducting research on an important aspect of higher
education “Quality Assurance in Higher Education : An Evaluative
Study”. The issues of quality assurance as spelt cut by NAAC include
curricular aspects (Compatibility of the programmes with goals and
objectives; initiations, review and redesign of programmes; feedback on
programmes and interaction with academic peers and employers;
programme options), teaching-learning and evaluation (Judging
students' knowledge and bridge/remedial courses; teaching-learning
process and use of new technology in teaching; co-curricular activities;
examination process and innovative evaluation methods; recruitment of
faculty and faculty development programme; evaluation of teaching,
research and work satisfaction of faculty and monitoring and rewarding
successful teaching innovation; access to national and/or international
linkages), research, consultancy and extension (Promotion and
sustenance of research culture and research output; freedom to publish
in academic forum and publication; benefits of consultancy to the
institution and society; benefits of consultancy to the institution and
society; faculty participation in extension programmes and the extension
activities conducted so far; resources to conduct extension activities and
service provided in the area of expertise), infrastructure and learning
resources (Physical facilities; maintenance; optimal use of infrastructure;
library; computer facilities; laboratories; health service and sports and
xv
physical education; hostels, canteen, guest house; others), student
support and progression (Progression to employment and further study,
pass and drop out rate and student achievement, alumni association, its
activities and alumni profile, financial aid to students, personnel and
academic counseling and placement services), governance and
leadership (Organization structure and functions and powers of
functionaries; human power requirement and recruitment of staff;
performance appraisal and new technologies in communication),
innovative practices (Complementary system life self-financing
courses, need-based courses; National/International linkages for
teaching and research; industry linkages; educational innovations such
as credit systems, examination reforms and modular curriculum; working
with specific mission and goals; awards won by the faculty; others). You
are requested to give your valuable opinion/view point on each issue
and if need be may suggest some thing more as well at the end of scale.
Needless to mention, your opinion/view point and suggestion will
be kept secret and will be used only for research purpose.
Thanking You.
Supervisor Investigator
Kulwinder Singh Daljit Kaur
Department of Education and Community Service Punjabi University, Patiala - 147002
xvi
PERSONAL INFORMATION
Name & Address: Department:
1.1 Age:
Upto 30 years 31 to 40 years 40 years
1.2 Gender:
Male Female
1.3 Marital Status:
Married Unmarried Widow
Divorced
1.4 Type of Family:
Nuclear Quasi-Joint Joint
1.5 Size of Family:
Upto 5 6 to 10 Above 10
1.6 Family Background:
Rural Urban
1.7 Religion:
Hindu Muslim Sikh
Christian
1.8 Type of School you Studied:
Government Public/Private
1.9 Type of Recruitment:
Permanent Temporary
1.10 Faculty:
Arts Science Commerce
1.11 Teaching Experience:
1.12 Whether residing at the place of Posting:
Yes No
1.13 Profession of Spouse:
1.14 Working Status of Spouse:
1.15 Whether living together:
xvii
Please tick (√) appropriate from the following:
Yes (if you agree)
No (if you don't agree)
NR: No Response (If you do not wish to respond)
Sr.
No.
Statement Yes No NR
1. The syllabus of different courses is reviewed
and updated regularly in the university in
order to incorporate latest knowledge.
2. The present syllabi of different courses are
equipping students with sufficient knowledge
and skills in accordance with the emerging
demands of the employment market.
3. The syllabus nowadays is being
revised/designed to promote research and
develop analytical thinking among students.
4. Any revision/designing of syllabus is always a
rigorous exercise taking substantial time and
involving serious and intensive discussion
among members of the Board of Studies.
5. By consulting different stakeholders like
alumni, parents, industry and social
organizations while developing the curriculum
would improve its quality.
6. Introduction of a mechanism of student
feedback after revision of the course content
would improve the quality of curriculum.
7. The move from the annual to the semester
system and from award of marks to award of
credits would contribute towards improving
the quality of education.
8. Admission to all the courses in the university
is made on the basis of merit at the qualifying
examination or merit at the entrance test.
9. The University ensures equality in access
through transparency and adherence to rules
during admission process.
10. The university ensures the proper
implementation of the reservation policy of the
government for admissions at all levels in
order to ensure access to students from
marginalised sections of the society.
xviii
Sr.
No.
Statement Yes No NR
11. The systematic planning in the form of
academic calendar is done by the university
which contributes towards proper organization
and implementation of teaching, learning and
evaluation processes.
12. University teachers are effectively employing
such participatory activities as seminars,
assignments, projects and fields studies for
making the learning process more student-
centred.
13. Generally, the teachers make concerted efforts
to keep themselves and their students abreast
with the recent developments in their subjects.
14. The modern teaching aids like LCD projector,
OHP, CD-ROMs and computer systems in
classroom instruction are contributing
towards making teaching-learning process
more effective.
15. The mechanism being adopted for monitoring
academic progress of students by the
university is quite appropriate and effective.
16. In the university, different departments are
undertaking significant and good quality of
research.
17. The university is providing excellent research
facilities in the form of laboratory facilities,
library facilities, softwares for statistical
analysis etc. for promoting research work in all
the departments.
18. University promotes research activities among
teachers and students by organizing research
development programmmes and workshops.
19. Significant achievements have been made by
the university faculty in terms of research
awards, patents, research projects and
publications of research papers and books.
20. The departments of the university have
national and international collaborations in
the field of research expertise, exchange and
use of infrastructure and other facilities.
xix
Sr.
No.
Statement Yes No NR
21. The collaboration of university with industry
and N.G.Os. would contribute in making
research more meaningful for society.
22. The university is making significant
contribution to community development
programmes through extension activities.
23. The university promotes the particpation of
faculty and students in extension activities
through such programmes as NSS, NCC etc.
24. The research and extension activities of the
university have an orientation to ensure and
promote social justice and empowerment of
the disadvantageous sections of the society.
25. The university has excellent infrastructural
facilities for different curricular and co-
curricular activities.
26. The university has excellent infrastructural
facilities for different sports activities.
27. The infrastructural facilities in the university
are properly maintained and are augmented
from time to time.
28. Adequate budget allocation is made by the
university for the maintenance of buildings,
furniture, equipments etc.
29. The library facilities available in the university
are satisfactory in terms of regular book
addition and subscription of reputed journals.
30. The availability of online and internet services
in the library and INFLIBNET/ DELNET/IUC
facilities in the university is beneficial to a
greater extent for the faculty and the students.
31. The university is providing good hostel facility
to the students.
32. The university has made available well-
equipped health centre facility for all in the
campus.
xx
Sr.
No.
Statement Yes No NR
33. The university has evolved an effective
mechanism of providing financial aid
(scholarships/ freeships) in order to ensure
equitable participation of students from the
socio-economically weaker sections of the
society.
34. The University has been successfully adopting
some specific strategies to meet the specific
needs of advanced learners as well as of slow
learners.
35. Effective support services are in place in the
university for differently-abled students.
36. The dropout rate for the different years after
admission in the university has been
negligible.
37. The placement record of the students passing
out from the university in recent years has
been very impressive.
38. The performance of the students passing out
from the university in Competitive
Examinations (UGC-CSIR-NET, SLET, IAS,
GATE/CAT/GRE/TOFEL/GMAT/Central/Stat
e services) in recent years has been quite
impressive.
39. The university is effectively providing
placement and counseling services to
students.
40. The university has put into place an effective
students’ grievance redressal mechanism.
41. The university has outlined specific goals
reflecting quality in its prospective plan for
institutional development.
42. The faculty is involved in decision-making
regarding the functioning of the university.
43. The university has been successful to a
considerable extent in effective quality control
in the affiliated colleges.
44. The university has in place an effective
mechanism to appraise the performance of the
teaching staff.
xxi
Sr.
No.
Statement Yes No NR
45. The university has in place an effective
mechanism to appraise the performance of the
non-teaching staff.
46. The university regularly conducts staff
development programmes for the teaching and
non-teaching staff.
47. The university has adequate funds at its
disposal for its smooth functioning.
48. The university is making concerted efforts for resource mobilization from non-governmental sector.
49. The fee being charged from the students
constitutes significant proportion of the total
cost of education in the university.
50. The faculty of the university has been
successful in mobilising considerable financial resources by means of projects, collaborations
and sponsorships.
51. The university has an internal quality
assurance mechanism and is effective to a
considerable extent in ensuring quality of
education.
52. Attempts are being regularly made by Internal
Quality Assurance Cell (IQAC) of the university to institutionalize the best practices and to develop academic bench marks.
53. The university has evolved practices to involve its different stakeholders in planning,
implementation and evaluation of the academic programmes.
54. The university has evolved an effective complaint management mechanism for better stakeholder-relationship.
55. The university regularly organizes such activities which promote a sense of social
responsibility and good citizenship among the students.
Kindly comment or suggest to enhance quality in higher education. ______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
xxii
Appendix III
INTERVIEW SCHEDULE FOR UNIVERSITY STUDENTS (PRELIMINARY DRAFT)
QUALITY ASSURANCE IN HIGHER EDUCATION : AN
EVALUATIVE STUDY
Respected Sir/Madam,
I am conducting research on an important aspect of higher
education “Quality Assurance in Higher Education : An Evaluative
Study”. The issues of quality assurance as spelt out by NAAC include
curricular aspects, teaching-learning and evaluation, research,
consultancy and extension, infrastructure and learning resources,
student support and progression, governance and leadership,
innovative practices etc. You are requested to give your valuable
opinion/view point on each issue and if need be may suggest some
thing more as well.
Needless to mention, your opinion/view point and suggestion will
be kept secret and will be used only for research purpose.
Thanking You.
Supervisor Investigator
Kulwinder Singh Daljit Kaur
Department of Education and Community Service Punjabi University, Patiala - 147002
xxiii
INTERVIEW SCHEDULE FOR UNIVERSITY STUDENTS
1. Name of the departments:
2. Course name:
3. Class:
4. Gender: a) Male __________ b) Female _________
5. Stream:
Please tick (√) appropriate from the following :
Responses
S.No Statements Yes No Not
sure
1. Need of Entrance Examination in admission
criteria
2. Satisfaction with admission criterion
3. Admission of the student is done on merit
4. Admission should be on the basis of Entrance test
only
5. Entrance examination should be combination of
both descriptive and objective type questions
6. Knowledge of the content before
counseling/workshop
7. Majority of the students get distinction in their
academics
8. Curriculum is according to present day needs
9. Satisfaction with curriculum
10. Provision of Project/Field work in Curriculum
11. Revision of the syllabus should be a regular
exercise
12. Curriculum are revised according to global
emerging needs.
13. Place of co-curricular activates in curriculum
14. Place of physical education in curriculum
15. Need of change/improvement in curriculum
xxiv
S.No Statements Yes No Not
sure
16. Religious ethics are maintained in curricula
17. Teachers demonstrate the activities in the
classroom
18. Teachers use Audio Visual aids in the lecture
Method
19. Teachers in the classroom support Microteaching
20. Teachers encourage active participation of the
student
21. Satisfaction with the use of ICTs in teaching
learning
22. Teachers are regular and punctual
23. subject competency of teachers is good
24. Teachers take interest in character building of
students
25. Class room work is distributed according to their
abilities
26. Classrooms in our department are well equipped
27. Number of classrooms in our department is
sufficient
28. Satisfaction with the library facilities in the
department/University
29. Department library has internet facilities
30. Department/University Library has sufficient
number of books
31. Need of regular addition of books to the library
32. Discipline of students is maintained at campus
33. Laboratory facilities are available according to the
needs
34. Satisfied with the physical infrastructural facilities
in university
xxv
S.No Statements Yes No Not
sure
35. Good physical infrastructural facilities for different
sports activities
36. Playgrounds facilities are available according to
the needs
37. Regular repair and maintenance
38. Amount of money provided for continuous up
gradation of library facilities is sufficient
39. Library facilities are being used by large number of
students
40. Availability of online and internet services in the
departmental/University library
41. Computer facility to the teachers and students in
your department will improve the quality of
teaching and learning
42. Good quality of hostel facilities are available in the
university
43. Separate rooms for research scholars are available
44. T.V. room, Guest room, Study room facilities are
available according to the needs
45. Cafeteria facilities are available according to the
needs
46. Provision of use of library in night time
47. Research scholars are encourage with incentives
by universities
48. Budget allocation by the university for
maintenance of buildings, furniture, equipments
etc is sufficient
49. Availability of INFLIBNET/DELNET/IUC facilities
is beneficial for the students of university.
xxvi
S.No Statements Yes No Not
sure
50. Regular feedback mechanism
51. Internal test are conducted for continuous
assessment regularly.
52. Provision of yearly examination
53. Provision of semester system of examination
54. Examination should be descriptive type
55. Examination should be based on objective type
questions
56. Examination should be combination of both
descriptive and objective type questions.
57. Satisfaction with present evaluation system.
58. Facility of remedial teaching for weak and
backward students
59. Satisfaction with remedial teaching
60. Satisfaction with the placement service in the
dept.
61. Placement of students in the employment market
is sufficient
62. Deparment/University Publish its updated
prospectus for disseminating relevant information
to students
63. Your department/university offers placement and
counselling services to students
64. Strength of female students in your
department/University more than male students
65. Student support and progression is one of the
most important component for enhancing the
quality inputs in education
66. Department/University ensures the participation
of students in extra curricular activities
xxvii
S.No Statements Yes No Not
sure
67. Department/University ensures the participation
of students in sports
68. Satisfaction with medical facilities for students in
campus
69. Univesity has proper transport facilities for
sutdents
70. Playgrounds, cafeteria according to needs of the
students
71. Adequate security arrangements
72. Support services are available for differently-abled
student (with single Disability and multiple
Disability
73. Department/university have an alumni
association
74. Alumni contributing to the development of your
department/University by providing funds for
improving infrastructural facilities
75. Alumni contributing to the development of your
department/university through financial aid to
students
76. Alumni contributing to the development of your
department/university through technical inputs
77. SC,OBC,BC student in increasing in your
department/University
78. The mechanism of providing financial aid
(Scholarships/free ships) to students adopted by
university is effective
79. Availability of placement cell
xxviii
S.No Statements Yes No Not
sure
80. Community programme (e.g. awareness) for
University side.
81. Students from diverse socio economic background
forming the clientele as a component of quality of
higher education
82. Department/University has introduced welfare
schemes for students
83. Satisfied with the research facilities available to
the students in the department/ University
84. Satisfied with the availability of research journals
in your department/university library.
85. Satisfied with the efforts being made by your
department/university to promote Research
activity
86. Your department/university is promoting
participation of students in resarch in academic
programme.
87. Infrastructural facilities for research are available
88. Adequate time provision are there for research
work
89. Provision of separate rooms for research scholars
90. Provision of single girl child scholarship are there
91. Provision of financial assistance for research work
92. Funds for educational tour
Kindly comment or suggest to enhance quality in higher education. ______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
xxix
Appendix IV
INTERVIEW SCHEDULE FOR UNIVERSITY STUDENTS (FINAL DRAFT)
QUALITY ASSURANCE IN HIGHER EDUCATION : AN
EVALUATIVE STUDY
Respected Sir/Madam,
I am conducting research on an important aspect of higher
education “Quality Assurance in Higher Education : An Evaluative
Study”. The issues of quality assurance as spelt out by NAAC include
curricular aspects, teaching-learning and evaluation, research,
consultancy and extension, infrastructure and learning resources,
student support and progression, governance and leadership,
innovative practices etc. You are requested to give your valuable
opinion/view point on each issue and if need be may suggest some
thing more as well.
Needless to mention, your opinion/view point and suggestion will
be kept secret and will be used only for research purpose.
Thanking You.
Supervisor Investigator
Kulwinder Singh Daljit Kaur
Department of Education and Community Service Punjabi University, Patiala - 147002
xxx
Personal Details
1. Name of course/department:
2. Class:
3. Gender:
There are a number of issues that concern students' admission and
teaching-learning process along with evaluation. Please state your
opinion on each of following statements/issues by putting a tick
mark (√ ) in the check box with three options__ Yes (if you agree),
No (if you do not agree) and Not Sure (if you are uncertain to
agree/disagree).
S.No. Statements Yes No Not Sure
1. There is need of entrance examination
2. Entrance examination should be by
external subject experts.
3. Entrance examination should be objective
type
4. Entrance examination should be
combination of objective and subjective
type questions
5. There is provision of entrance examination
in university.
6. I am satisfied with curriculum/course
work
7. Curriculum is too theoretical
8. There is provision of project work in
curriculum
9. There is place of co-curricular activities in
curriculum
10. There is place of Physical education in
curriculum
11. Laboratory work in curriculum is elaborate
12. There is need of laboratory field work in
curriculum
xxxi
S.No. Statements Yes No Not Sure
13. There is need of computer application in
the course
14. There is need of change/improvement in
curriculum
15. I am satisfied with availability of library
and reading room facilities
16. I am satisfied with availability of books and
journals in library
17. There is need of improvement/reform in
library services
18. I am satisfied with hostel facility
19. I am satisfied with availability of sports
facilities
20. I am satisfied with laboratory facility
21. I am satisfied with computer and internet
facilities
22. I am satisfied with medical facility
23. There should be provision of semester
system of examination
24. Examinations should be based on both
descriptive and objective type questions
25. I am satisfied with existing evaluation
system.
26. There is availability of placement cell for all
graduates/post graduates.
27. I am satisfied with functioning of
placement cell.
28. I am aware of availability of Internal
Quality Assurance Cell (IQAC) in Campus.
29. Co-curricular activities are promoted for
inculcating pro-social behaviour among
students.
30. I am aware of facility of remedial teaching
for academically weak and backward
students
xxxii
S.No. Statements Yes No Not Sure
31. I am satisfied with remedial teaching
facilities
32. Research facilities are encouraging in
University
33. There is provision of separate room for
scholars in hostel for research work
34. The research scholars are usually satisfied
with their research supervisors and faculty
35. Community programmes (e.g.
awareness/campaigns on social issues) by
University faculty are a regular feature in
the campus
36. The university has liaison and
collaboration with national and
international institutions for different
courses and research work
37. There is good sharing among fellow
scholars
38. I am satisfied with methods used in class
room teaching in campus
39. There is class room interaction by teachers
in most of the classes
40. I am satisfied with subject competency of
teachers
41. I am satisfied with timely completion of
courses in each semester
42. There is regularity and punctuality of
teachers during academic session
43. There is use of audio visual aids in
teaching-learning process
44. I am satisfied with use of ICTs in teaching-
learning process
Kindly comment or suggest to enhance quality in higher education. ______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
xxxiii
Appendix V
Sr.
No.
List of Sampled Higher Education Institutions
A Universities
1. Guru Nanak Dev University, Amritsar
2. Panjab University, Chandigarh
3. Punjabi University, Patiala
B Colleges
Guru Nanak Dev University, Amritsar
1. D.A.V. College Amritsar
2. Govt. College Ajnala, Amritsar
3. Govt. College Patti, Distt. Tarn Taran
4. Govt. College Gurdaspur
5. D.A.V. College Jalandhar
6. Layalpur Khalsa College Jalandhar
Panjab University, Chandigarh
7. Dev Samaj College for Women, Ferozepur City
8. D.M. College, Moga
9. Govt. College, Muktsar
10. Malwa College, Bondli – Samrala, Ludhiana
11. SUS Govt. College, Village Mohar Ke Hithar, Guru har Sahai,
Distt Ferozepur
12. DAV College of Education, Hoshiarpur
13. DAV College, Abohar
Punjabi University, Paiala
14. Govt. Mohindra College, Patiala
15. Govt. Ripudaman College, Nabha, Patiala
16. Mata Gujri College, Fatehgarh Sahib
17. Desh Bhagat College, Bardwal Dhuri, Sangrur
18. Govt. College, Malerkotla, Sangrur
19. Govt. Ranbir College, Sangrur
xxxiv
20. S.U.S. Govt. College, Sunam, Sangrur
21. S.D. College, Barnala
22. D.A.V. College, Bathinda
23. Guru Nanak College, Budhladha, Mansa
24. Govt. Barjindra College, Faridkot
25. Govt. College, Rupnagar, Ropar
26. Shri. Guru Tegh Bahadur Khalsa College, Anandpur Sahib,
Ropar