A Journey through Agile in the Government
Richard Cheng - @RichardKCheng• Agile trainer & coach
• CST, CSP, CSM, CSPO, PMP, PMI-ACP, SAFe SPC, Certified Less Practitioner, CAL 1, Certified Enterprise Scrum Trainer
• Founder & executive committee member of Agile Delivery for Agencies, Programs, and Teams (ADAPT)
• Experience in government and commercial Agile transformations
I’m going to talk about…
Ø Bringing Agile to GovernmentØ ScalingØ ContractsØ CultureØ The Future
2007 – Motley Fool
Team 34
2009 – Office of Personnel Management
"After failing three times to modernize the federal retirement system with the big bang approach, the Office of Personnel Management is taking a new tack that focuses on incremental changes*.”
*http://www.federalnewsradio.com/86/1937813/OPM-Director-John-Berry-promises-big-changes-for-hiring-retention-retirement
Agile Manifesto
Individuals and interactions over Process and tools
Working software over Comprehensive documentation
Customer collaboration over Contract negotiation
Responding to change over Following a plan
We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:
That is, while there is value in the items on the right, we value the items on the left more.
http://agilemanifesto.org/
Focus
Openness
Respect
Courage
Commitment
Scrum Values
Focus
Openness
Respect
Courage
Commitment
Identify the Value
Previous efforts tried to do a lot:
Identify the Value
Scrum Overview
Product VisionRoadmap
Day
Sprint…
…
…
Plan
Day
Day
Daily Scrum
Revi
ew
Retr
o
SprintPlan
Revi
ew
Retr
o
Idea
Initiation ReleasePlan Release ReleasePlan
Plan
Time
Quality EngineeringDo This First1. Version
Control2. Build
Automation 3. Automated
Unit Testing 4. Continuous
Integration
Next Do This5. Static Code
Analysis6. Dependency
Management
Then Do This7. Automated
Integration Testing
8. Automated Acceptance Testing
9. Deployment Automation
Mr. Kenneth Zawodney in statements before Congress*:
How Agile has helped:“..Modernize our IT infrastructure incrementally, employing a cost effective and efficient modular approach to transition away from paper and into the modern era…”
Results:• “…Establishing the capability of gathering electronic data..”• “…In 2012, we launched the Data Viewer…”• “..11 agencies are in a pilot for the Data Viewer..”• “..Continue to deploy the Data Viewer to all agencies within the Federal
government…”
*http://oversight.house.gov/wp-content/uploads/2013/05/Mr.-ZAWODNY-Testimony.pdf
Agile Adoption
Retirement Systems
Service Credit
Services Online
Support TeamEndeavor
CoreGalacticaBI/Reports
OdysseyData WH
InfinityOnboarding
SerenityCore
• Managers• Customer
Comms• DBAs• Sys Admins• 508 Lead• Security• Test
Coordinator
• PO• SM• Archite
ct• Devs• BAs
• PO• SM• Architect• Admin• Devs• BAs
• PO• SM• Architect• ETL• SQL
Expert• Devs• BAs
• PO• SM• Architect• Devs• BAs
• PO• SM• Architect• Devs• BAs
Super Product Owner
• Product Owner• Scrum Master• Architect• 4 BI Developers• 2 Cognos Admins• 3 Business Analysts
• Product Owner• Scrum Master• Architect• 9 Developers• 5 Business Analysts
• Product Owner• Scrum Master• 2 Architects• 5 Developers• 3 Business Analysts
• Product Owner• Scrum Master• Data Warehouse Architect• 2 ETL Developers• 1 Technical Analyst• 1 Tester/ SQL Expert• 1 BA
• Product Owner• Scrum Master• Architect• 9 Developers• 3 Business Analysts
USA Staffing Scrum Teams-Super Product Owner-
• Communications Lead• DBAs• Sys Admins• 508 Lead• Security Lead• Test Coordinator• Testing Support• Automated Testing• Deployment Team
Spotify Model
Large Scale Scrum (LeSS)
Scaled Agile Framework™ Big Picture
Agile and Federal Contracts
Agile Projects
Iteration 1 Iteration 2 Iteration 3 …..
BPA / IDIQ
Task Order 1 Task Order 2 Task Order 3 …..
Acquisition / Procurement
• Contracting professionals:o Work early and often with the businesso Training and coaching
• Request for Proposals:o State desired outcome, not statements of worko Smaller, shorter contractso Past experiences based on results, not knowledge
• Governanceo Shift away from approval before start to acceptance when
completeo Govern outcomes and milestones, not work and sequencing
Fixed Date / Fixed Scope
• Outcomes of Fixed Date / Fixed Scope projects:o Waterfall
1. Delivered _____ and working ________2. “Delivered” _____ … with ______3. Cannot deliver on time, ______
o Scrum1. Delivered _____ and working ________2. The _____ items are _______ by the requested
date and working _______
• Be cautious of sacrificing quality to meet dates
Fixed Date / Fixed Scope• Outcomes of Fixed Date / Fixed Scope projects:
o Waterfall1. Delivered on time and working as expected2. “Delivered” on time … with issues3. Cannot deliver on time, need to extend
o Scrum1. Delivered on time and working as expected2. The highest valued stories are delivered by the
requested date and working as expected
• Do not sacrifice quality to meet dates
Missed Deadline?
0
200
400
600
800
1000
1200
1400
1-Jan 1-Mar 1-May 1-Jul 1-Sep 1-Nov 1-Jan
Work Remaining
Project Due Date
2011 – ADAPT
Right about here
Agile in Government
The Future
The Future
Contact InformationRichard K [email protected]://www.excella.comTwitter: @RichardKCheng