Agile

An Australian journey of cultural change

Fiona Mullen Phil Abernathy 1

∗Background ∗Why change? Why Agile? ∗Adoption strategy ∗Warts and all ∗Outcomes and achievements ∗Tips for success

Agenda

2

Background

3

SUNCORP

Why Change? Why Agile?

4

5

Why change?

A leader with a vision

Adoption Strategy

6

A Change Program

7

8

Impacts and Roadblocks

http://www.agileacademy.com.au

9

Agile Academy

10

Troaching

11

Agile Maturity Assessment

Response Rate Nov 2010 May 2011 March 2012

Surveys completed

790 834 1275

Respondents 2123 2291 2435

Response Rate 37% 36% 54%

Respondent Role

Nov 2010 May 2011 March 2012

Management 114 131 178

Employees 676 687 1097

Coaching Assessments

18 6 6

12

Dr Is In

What Didn’t Work Well

1. The kiss of ‘yes’ 2. Funding model 3. Leadership style and

capability 4. Teamwork struggles 5. Throttling the funnel 6. Testing and legacy

challenges 13

∗ Recognised as globally the best in terms of innovation and fast delivery

∗ Met and surpassed all delivery targets

∗ World class training curriculum

∗ Always 75% there…. 14

Outcomes & Achievements

15

20/20 Hindsight

∗Have your training good to go ∗ Built into induction for new

and contract staff

∗Focus on leadership training ∗ Incl TLs, PMs and IMs

∗Enough coaches available ∗ Train own coaches as well

Tips For Success

16

∗Treat it like any strategy ∗ Sponsorship from the top is key ∗Funding ∗All or nothing

∗Run it like a program for change ∗Take the business along on the journey ∗Persistence, persistence, persistence!

Q&A

17

∗Thank you!

Fiona Mullen

Phil Abernathy

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