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iControlling
Ivana Višnjid Direktor plana i analize | Jaffa AD Crvenka
Beograd, 23 dec 2011
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Sadržaj 1. Portorož 2011
2. Controlling – as tool of operational excellence
3. Controllers – Key Leaders for Excellence
4. Kontrolor – interni savetodavac na putu ka odličnosti
5. Leveraging mobile technology for efficient corporate management
6. iControlling
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1. Portorož 2011
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Portorož 2011
• Christof Droste | Managing Director | Hella Saturnus Slovenia
• Leon Tossaint | VP QM/BE | Philips Consumer Electronics | EFQM Licensed Advisor
• Matjaž Robič | vođa controlinga | Si.mobil
• Christian Langmayr | Director Marketing DACH & Distribution EMEA | MicroStrategy
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2. Controlling – as tool of operational excellence
Christof Droste Managing Director | Hella Saturnus Slovenia
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Business Excellence (Christof Droste)
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BRZINA - Ključni faktor za uspeh
VOZAČ ↔ SUVOZAČ
(Christof Droste)
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PRISTUP- Ključni faktor za uspeh
Controlling / Steering
Controlling / Policing
(Christof Droste)
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Controlling (Christof Droste)
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3. Controllers – Key Leaders for Excellence
Leon Tossaint VP QM/BE | Philips Consumer Electronics |
EFQM Licensed Advisor
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Definition of Excellence
Excellent Organizations achieve and sustain superior levels of
performance that meet or exceed the expectations of all their
stakeholders From EFQM: European Foundation for Quality
management
(Leon Tossaint )
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Fundamental Concepts of Excellence (Leon Tossaint )
Achieving balanced results
Adding Value for Customers
Leading with Vision, Inspiration & Integrity
Managing by Processes
Succeeding with People
Nurturing Creativity & Innovation
Building Partnerships
Taking Responsibility
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EFQM excellence model (Leon Tossaint )
Leadership
People
Processes, products &
services Key results Strategy
Partnership & resources
People results
Customers results
Society results
Enablers Results
Learning, creativity & innovation
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Business Excellence
HR mobilisation
Direction
Speed
Leadership
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RADAR: Elements and Attributes (Assesment by the Excellence Model)
• Implemented
• Systematic
• Measurement
• Learning & Creativity
• Innovation & Improvement
• Sound Integrated
• Relevance & Usability
• Performance
• Trends
• Targets
• Comparisons Results Approach
Deployment Assess &
Refine
(Leon Tossaint )
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Business Balanced Scorecard
Competence & Learning
Processes
Customer
Finance
Employee Motivation
PDCA Skill
Brand image Product
Quality
Order Fulfillment
Cycle Time
Market Share
Customer Satisfaction
Customer Profitability
Financial Results
(Leon Tossaint )
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4. Kontrolor – interni savetodavac na putu ka odličnosti
Matjaž Robič
vođa controlinga | Si.mobil
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Kontroling - poslovno izveštavanje (Matjaž Robič)
Business Inteligence
Informacione tehnologije
Vaš menadžment
Vaše poslovanje
Brzina
Efektivnost
Kvalitet
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Poslovna odličnost (Matjaž Robič)
Zaposleni
Kupci
Okruženje
Vlasnici
Zaposleni
Interni korisnici
Komunikacija
Procesi Preduzede BI /
kontroling
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Od izveštavanja do odlučivanja (Matjaž Robič)
5%
25%
30%
40%
20%
40%
20%
20%
Strategija
Savetovanje i podrška pri odlučivanju
Izveštavanje
Obrada podataka
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Kako do cilja...? (Matjaž Robič)
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Proces kontinuiranog poboljšavanja (Matjaž Robič)
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5. Leveraging mobile technology for efficient corporate management
Christian Langmayr
Director Marketing DACH & Distribution EMEA | MicroStrategy
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4 Unprecedented Megatrends Are Reshaping Companies, Industries, and Economies
(Christian Langmayr)
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Mobile trends (Christian Langmayr)
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Cloud trends • Spending on public Cloud services is growing
6x faster than IT spending generally.
• By 2014, 31% of net new IT spending will be invested in the public Cloud.
• By 2014, the total market for public Cloud services will be $56B, up from just $17B in 2009.
(Christian Langmayr)
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Social trends (Christian Langmayr)
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Big Data trends (Christian Langmayr)
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5. iControlling
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iPeople
iT&iS
iKnowledge
i
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HVALA NA PAŽNJI...
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Kontakt
Za sve dodatne informacije oko prezentacije, možeš direktno da kontaktiraš autora.
Ivana Višnjid
Direktor plana i analize | Jaffa AD Crvenka
business | 063 461 610 | [email protected]
private | 065 8 709 709 | [email protected]
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