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‘‘7/7’ 7/7’ – selected learning points– selected learning points
Roger Kember Roger Kember LINK Associates InternationalLINK Associates International
07545 38826907545 388269
NEPIC Business Security EventNEPIC Business Security Event
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‘‘7/7’ – selected learning points7/7’ – selected learning points
Improving Crisis Management Reviewing your plans Incorporating into exercises Selling to the Board
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‘‘7/7’ – selected learning points7/7’ – selected learning points
H & S warning
( PD 25111:Guidance on Human Aspects of Business Continuity )
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‘‘7/7’ – selected learning points7/7’ – selected learning points
- an insider’s view
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learning point 1learning point 1
confusionconfusion
&&
unstructured communications unstructured communications
are at a maximum at the start of a are at a maximum at the start of a major incidentmajor incident
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the 5 incidents of ‘7/7’the 5 incidents of ‘7/7’
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learning point 2learning point 2
dealing with incidents dealing with incidents
occurring at the same occurring at the same
timetime oror placeplace
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M.P.S. - 9M.P.S. - 9amam Thursday 7 July 2005 Thursday 7 July 2005
Central Command Complex ‘Major Incident’ declared call cascade (inc. COBR) GOLD GROUP called MPS in Major Incident mode
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learning point 3learning point 3
in a crisisin a crisis
the organisation needs to go the organisation needs to go into into
crisis response modecrisis response mode
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incidentincident
Cabinet Office Briefing RoomCabinet Office Briefing Room
CT Crisis Management in the U.KCT Crisis Management in the U.K
Gold Gold -- SilverSilver -- BronzeBronze
Strategic Co-ordinating GroupStrategic Co-ordinating Group
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ChairChair (P.M, Home Sec. or H.O senior civil servant) (P.M, Home Sec. or H.O senior civil servant)
Home Office, FHome Office, F&&CO, MoD, Special Forces,CO, MoD, Special Forces,HMT, Government Information Co-HMT, Government Information Co-ordination Service(GICS), Secret ordination Service(GICS), Secret Intelligence Service, Security Service & Intelligence Service, Security Service & ACPO(Terrorism & Allied Matters)ACPO(Terrorism & Allied Matters)
Devolved Administrations,Devolved Administrations,Territorial Departments (e.g. DH, DEFRA, DfT )Territorial Departments (e.g. DH, DEFRA, DfT )
Minister for LondonMinister for London
ChairChair (P.M, Home Sec. or H.O senior civil servant) (P.M, Home Sec. or H.O senior civil servant)
Home Office, FHome Office, F&&CO, MoD, Special Forces,CO, MoD, Special Forces,HMT, Government Information Co-HMT, Government Information Co-ordination Service(GICS), Secret ordination Service(GICS), Secret Intelligence Service, Security Service & Intelligence Service, Security Service & ACPO(Terrorism & Allied Matters)ACPO(Terrorism & Allied Matters)
Devolved Administrations,Devolved Administrations,Territorial Departments (e.g. DH, DEFRA, DfT )Territorial Departments (e.g. DH, DEFRA, DfT )
Minister for LondonMinister for London
CABINET OFFICE BRIEFING ROOM (COBR) CABINET OFFICE BRIEFING ROOM (COBR) membershipmembership
ALWAYSALWAYSALWAYSALWAYS
USUALLYUSUALLYUSUALLYUSUALLY
LONDONLONDONLONDONLONDON
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COBR – Black September 1970COBR – Black September 1970
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Iranian Embassy SiegeIranian Embassy Siege
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““The New Reality”The New Reality”
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COBR ‘Concept of Operations’COBR ‘Concept of Operations’
from hostage negotiations tofrom hostage negotiations to
‘‘cascade failures’cascade failures’
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learning point 4learning point 4
move at the speed of the crisis- move at the speed of the crisis-
not the speed of the organisationnot the speed of the organisation
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COBRCOBR
cabinetoffice.gov.uk/ukresilience
Conference Room
PoliceRoom
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learning point 5learning point 5
when the game changeswhen the game changes
- change your game- change your game
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COBR trainingCOBR training
an enlarged training programme for staff
national exercise programme for Silvers, Golds, civil servants & Ministers
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learning point 6learning point 6
training & exercisingtraining & exercising
improve performanceimprove performance
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‘‘9/11’ Commission9/11’ Commission
“ A failure of imagination”
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Tokyo - 20.March 1995Tokyo - 20.March 1995
13 dead 50 severely injured 1000s vision impairment
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Ex. OSIRIS II – 7.September 2003Ex. OSIRIS II – 7.September 2003
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learning point 7learning point 7
predictablepredictable
- but not predicted- but not predicted
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learning point 8learning point 8
prepareprepare
andand
be preparedbe prepared
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2 weeks before ‘7/7’2 weeks before ‘7/7’
‘Hanover Weekend’ seminar
Put the SIO (Senior Investigating Officer) in the ‘virtual hot seat’
Psychologically prepared Some mental pre-planning
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learning point 9learning point 9
putting someone in the putting someone in the virtual hot seat virtual hot seat increases their increases their
motivation to investmotivation to invest
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New Reality – new thinkingNew Reality – new thinking
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CT presumption 1CT presumption 1
an incident that couldcould be terrorist related WILLWILL be treated as terrorist related until the contrary is proved
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CT presumption 2CT presumption 2
a terrorist incident will treated as the firstfirst of a SERIESSERIES of such incidents until the contrary is proved
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COBR – 11am, 7.July 2005COBR – 11am, 7.July 2005
Three unanswered questions
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COBR – 11am, 7.July 2005COBR – 11am, 7.July 2005
Three unanswered questions:
1) WhoWho was behind this attack?
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COBR – 11am, 7.July 2005COBR – 11am, 7.July 2005
Three unanswered questions:
1)Who was behind this attack?
2)2)WhenWhen would the next attack be?
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COBR – 11am, 7.July 2005COBR – 11am, 7.July 2005
Three unanswered questions:
1)Who was behind this attack?
2)When would the next attack be?
3)3)WhereWhere would the next attack be?
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COBR – 11am, 7.July 2005COBR – 11am, 7.July 2005
there were no answers
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learning point learning point
everyone must learn to everyone must learn to deal with uncertaintydeal with uncertainty
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learning point 10learning point 10
everyone must learn to deal everyone must learn to deal with uncertaintywith uncertainty
- and still carry on- and still carry on
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COBR – 11am, 7.July 2005COBR – 11am, 7.July 2005
the press release
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learning point learning point
take all reasonable steps to take all reasonable steps to find outfind out
put H put H && S first S first undertake a R.A and undertake a R.A and
document itdocument it
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learning point 11learning point 11
take all reasonable steps to find outtake all reasonable steps to find out
put H put H && S first S first undertake a R.A and document itundertake a R.A and document it
apply ‘CT presumption 3’apply ‘CT presumption 3’
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CT presumption 3CT presumption 3
the UK Government will
not
do the terrorists job for them
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7.July 2005 7.July 2005
the 1st press
conference
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7.July 2005- press conference 7.July 2005- press conference
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learning point 12 learning point 12
seen to be in controlseen to be in control reassure all stakeholdersreassure all stakeholders no info. = no questionsno info. = no questions
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7.July 20057.July 2005
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Learning point Learning point
• authoritative• conference in full
• live• loops v live• speculation
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learning point 13 learning point 13
time delay on live operationstime delay on live operations
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7.July 2005 7.July 2005
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learning point 15 learning point 15
CCTV is a vital tool in CCTV is a vital tool in Counter TerrorismCounter Terrorism
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Thursday 21Thursday 21stst July 2005 July 2005
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Thursday 21Thursday 21stst July 2005 July 2005
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Friday 22Friday 22ndnd July 2005 July 2005
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2222ndnd July 2005 – press conference July 2005 – press conference
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Friday 22Friday 22ndnd July 2005 July 2005
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Friday 22Friday 22ndnd July 2005 July 2005
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learning point 16 learning point 16
authenticate authenticate
youryour
factsfacts
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Leeds – home of ‘7/7’Leeds – home of ‘7/7’
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‘‘9/11’ Commission9/11’ Commission
“ A failure of imagination”
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learning points – the future learning points – the future
their next attack -
your next response
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learning points – the future learning points – the future
10 February 2011
Pakistan attack: 'Schoolboy' suicide bomber hits Mardan
A young suicide bomber dressed in school uniform has blown himself up at an army compound in Pakistan, killing at least 31 people, officials say.
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learning points – the future learning points – the future
7/7 ringleader Mohammed Sidique Khan tried to radicalise boy aged 11
7/7 bomber Mohammed Sidique Khan, who worked as a primary school mentor, told a young student British people would ‘pay for what they had done to Pakistan’.
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learning points – the future learning points – the future
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learning points – the future learning points – the future
“Today one can threaten a whole society with a flask carrying pathogens created in a garage – and without a detectable signature”
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‘‘7/7’- selected learning points7/7’- selected learning points
youryour
QUESTIONSQUESTIONS
pleaseplease
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‘‘7/7’ – selected learning points7/7’ – selected learning points
Thank YouThank YouRoger Kember Roger Kember MAMA(Distinction),(Distinction), BSc BSc(Hons)(Hons), MBCI, MBCI
LINK Associates InternationalLINK Associates International
[email protected]@linkassociates.com
07545 38826907545 388269