Zone Resources and Management

8/11/2019 Zone Resources and Management

1/14


2/14

Tutored ourselves in a variety of centres overthe course of the summerputting ourselves inthe tutors shoes

Allocated a Showtime Best Practice Manager(an AD in each centre) to help us gain quotes,

insight and info Held conference calls with our STBP managers

to collate their experiences of tutoring over thesummer

Sent a Survey Monkey to all tutors in our regions

to get their perspective (bumbags, markingand drawers)

Collected responses from 70 children withregards to how they feel about the zoneresources


3/14

We used questionnaires to get our kids

perspectives and took pictures of some alreadygreat examples of resource areas!


4/14

73% of kids disagree or not always agreethey can find a sharpener whilst atExplore.

62% of kids disagree or not always agreethey can find a sharp pencil whilst atExplore.

70% of kids agree their work is always inthe correct drawer.

56% of kids agree they know where toget resources from.


5/14

48% of tutors disagree or strongly disagree their

bumbags are fully stocked upon starting azone, however, only 21% feel they cant easilyfind stock to re-fill the bumbags.

A few tutors mentioned that how well

prepared bumbags are depends on differenttutors and the business of the centre. Lots ofcomments about pencils not being sharp! Alsolots of requests for more sharpeners, rulers,scientific calculators, green pens and

highlighters. 96% of tutors agree or strongly agree that

children know to ask them for resources.

93% of tutors agree or strongly agree that they

feel confident with using the resources to tutor.


6/14

Even when the bum bag is

prepped, the pencils are neversharpened and sharpeners are

rubbish

It is well prepped, but only

because I take it home with me


7/14

There was a big spread on responsesabout the organisation of drawers, withthe average response giving them a 2.5

out of 5.

54% disagree or strongly disagree that

the kids folders are in correct drawers,however, 33% agree or strongly agreethey are in the correct drawers.


8/14

Even when the books are in the rightdrawers, they can't find them as books

have been put back in the position whereyou can't see the names.

There are often problems with missingfolders/books - we need more drawers and

more folders as lots of new members just

have books floating around and no folder

Quite frequently folders go missing or are in

random draws


9/14

80% of tutors agree or strongly agree theyfeel confident with tutoring the new writing

targets.

I find it confusing when their overall targetinvolves something they do in the written

part of their session.

sometimes it's hard to pick a sticker that issuitable for the that you can see are

questions coming up

Some have two sets of stickers


10/14

93% of tutors agree or strongly agree they feelconfident with tutoring our literacy and mathscontent.

Majority of staff do not mark , sign or date work,which makes it difficult to implement correct

marking procedure when children areunfamiliar with them or it is inconsistent.

Some tutors unfortunately skip certain sections orjust tick digitext work even if it's not correct. Theskipping of sections creates problems by notjust confusing the child but they hate it whenyou take them back to another section, and

claim they have done it before


11/14

Every single AD who came back to us after

tutoring with their thoughts said that having

a fully stocked bum bag would have made

their lives easier... And we agreed!

Resources are the key to efficiency

If I cant find a resource, how can I expectmy tutor to?

Having a bum bag check list makes my life

easier


12/14

GIVING THE DECISION OF BEST PRACTICE TO THEM

Those centres who have a permanent electricsharpener in their office had a lot less grumpy

tutors and kids! A regular tutor jobchecking and reorganising

kids draws of written work System for restocking bum bagslots of ideas

out there, free reign for teams to choose but

ensuring there is a system in place e.g. Onetutor in charge? All tutors in charge of theirown bumbag? Stock before or after eachshift? One bumbag allocated per zone?

Suggestion of IT audit?


13/14

Having a resource centre available in theoffice for tutors to restock

Having a list of resources up in the office of

what the perfect bum bag should have Continue collecting feedback from tutors in

trainingshow do they feel their new systemsare working

Mentoring focus on setting expectations withchild about how/when to ask for resources.

Confer with tutors on best system for zoneready bumbags before back2school andimplement

Back to school tutor mentoring to includeencouraging tutors to request that children gettheir books before starting their session so thatsticker targets can be accounted for beforechild starts course.


14/14

Providing teams with tutor quote overview

to use in weeklies and take a course of

action

Teams to decide on their own best practice

system to ensure zone resources and

stocked and managed

For us to feedback on these systemswhenever we tutor, use it whilst mentoring

new ADs and continue to make changes

and create masters of our centres!

Documents

Zone Resources and Management