YuuTM

BTE Guide

Table of Contents

Your Yuu™ Hearing Instruments ......................................1

Practical Solutions to Everyday Problems ......................2

Getting the Most Out of Your Yuu™ Hearing Instruments..................................................................3

Using the Yuu™ BTE Guide ..............................................4

Putting Your Yuu™ Hearing Instruments on Your Ears ....6

Turning Your Yuu™ Hearing Instruments On and Off ......8

Feedback-Free Listening .................................................9

Replacing the Battery....................................................10

Operating Instructions ..................................................12

Assistive Listening Devices ...........................................21

Caring for Your Yuu™ Hearing Instruments ...................23

Cleaning Your Yuu™ Hearing Instruments.....................25

Warnings.......................................................................28

Troubleshooting Guide .................................................30

Warning to Hearing Instrument Dispensers ................33

1

Your Yuu™ Hearing Instruments

Hearing Healthcare Professional: _________________________

_____________________________________________________

Telephone: ___________________________________________

Model:_______________________________________________

Serial Number: ________________________________________

Replacement Batteries: Size 13

Warranty: ____________________________________________

Program 1 is the Automatic Program

Program 2 is the Manual Program for: _____________________

Program 3 is the Manual Program for: _____________________

Program 4 is the Manual Program for: _____________________

Date of Purchase:______________________________________

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Practical Solutions to Everyday ProblemsCongratulations on choosing your new Yuu™ BTE(Behind-the-Ear) hearing instruments. For over 40 years,Unitron Hearing has been committed to making lifebetter for people with hearing loss. This means acommitment to developing high-quality hearingsolutions that incorporate special features to solve theeveryday problems and concerns you have with hearingloss and hearing instruments.

Yuu is a premium hearing instrument that deliverssuperior sound quality, performance, and extraordinaryresults. Yuu’s automatic program reads your listeningenvironment and automatically determines hearinginstrument settings that are most effective for optimallistening as your listening needs change throughout theday. Three additional manual programs give you addedflexibility to meet your particular listening needs. Yuuoffers you the ability to adjust your personal comfortand clarity settings, giving you greater control of yourlistening experience. Yuu will also learn theseadjustments, leading to a more personalized hearinginstrument.

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Getting the Most Out of Your Yuu™

Hearing InstrumentsAdjusting to your new hearing instruments will takesome time. In the beginning it is important that you donot use the hearing instruments for longer than iscomfortable. Depending on your previous experiencewith hearing instruments, a few hours a day may beenough and then you can increase wearing timegradually. Once you have become accustomed to yourhearing instruments, you should wear them all day everyday since infrequent use will not permit you to adapt toyour hearing instruments and enjoy their full benefits.The quicker you get used to the everyday sounds aroundyou, the less you will notice that you are wearing hearinginstruments.

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Using the Yuu™ BTE GuideRefer to the table of contents for a complete listing of thetopics covered in this guide.

There are different styles of BTEs available. The diagramsbelow identify some of the components on your hearinginstruments. Have your hearing healthcare professionalplace a check beside the diagram that best describesyour BTE style and attachment.

slim tube and dome earhook and earmold

BTE with volume control BTE without volume control

Hearing Instrument Style

Attachment Style (check one)

My hearing instrument has (check all that apply)Comfort-Clarity Balance Program Button

Volume Control Push Button Volume Control

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Legend1 Earhook 2 Microphone and Microphone Shield 3 Program Button or Push Button Volume Control

(depending on your customized fitting) 4 Volume Control or Comfort-Clarity Balance

(depending on your customized fitting)5 Battery Door/On & Off Switch 6 Slim Tube7 Dome8 Retention Piece 9 Earmold

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3

4

4

59

6

8

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5

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Putting Your Yuu™ Hearing Instruments onYour EarsYour BTE hearing instrument may be color-coded red foryour right ear and blue for your left ear. This colorindicator is located inside the battery door with a smallcolored dot.

BTEs with Slim Tubes

1. Hold the slim tube where it attaches to the dome andgently push the dome into your ear canal. The slimtube should lie flush against your head and not stickout.

2. Place the hearing instrument over the top of your ear.

3. Place the retention piece in your ear so it rests at thebottom of the opening of your ear canal.

4. Repeat steps 1-3 for your other ear if you wear twohearing instruments.

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BTEs with Earhooks

1. Carefully insert the earmold in your ear. The earmoldshould fit into your ear snugly and comfortably.

2. Place the hearing instrument over the top of your ear.

3. Repeat steps 1-2 for your other ear if you wear twohearing instruments.

Turning Your Yuu™ Hearing Instruments Onand Off Your hearing instruments have a three-position batterydoor that acts as an off/on switch and that allows accessto the battery compartment.

To turn the hearing instrument on, close the battery doorfully. Note: If the start up delay is activated, yourhearing instrument will not turn on for 10-15 secondsafter closing the battery door.

To turn the hearing instrument off, partially open thebattery door. This position also allows excess moistureto vent away from the battery compartment.

To replace the hearing instrument battery, fully open thebattery door for access to the battery compartment.

Note: When turning your hearinginstrument on and off, grasp the top andbottom of the device with your index fingerand thumb. Use your thumb to open andclose the battery door.

on off open

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Feedback-Free ListeningYour Yuu hearing devices have an optional start up delaythat can be activated by your hearing healthcareprofessional. If the start up delay is activated, yourhearing instruments will not turn on for 10-15 secondsafter the battery door is closed fully. The hearinginstruments return to the start up delay position eachtime you turn your hearing instruments on. This allowsyou to insert your hearing instruments withoutexperiencing whistling.

If you wear hearing instruments now, you may haveexperienced whistling from your hearing instrumentswhen you talk, chew, use the telephone or hugsomeone. Yuu’s feedback technology dramaticallyreduces this uncomfortable whistling before you oranyone else can perceive it.

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Replacing the Battery1. Gently swing out the

battery door withyour fingernail.

2. Grasp the batterywith your thumband index finger andremove.

3. Insert the newbattery into thebatterycompartment with the plus (+) sign on the batteryfacing the same way as the plus (+) sign on the edgeof the battery door. This will ensure that the batterydoor closes properly.

Note: If the battery is inserted incorrectly, the door willnot close.

4. Close the battery door.

Plus (+) Signs

Low Battery WarningWhen you hear two long beeps, your hearing devices arewarning you that their batteries are low. You will hear thewarning approximately every 30 minutes until youchange the batteries or the batteries die. After the firstwarning, you may experience some reduction in soundquality. This is normal and can be remedied by insertingfresh batteries in the hearing devices. If you prefer, yourhearing healthcare professional can change the pitchand loudness of the low battery beep or turn it offentirely.

Caring for Batteries• Always discard batteries carefully.

• To prolong battery life, remember to turn your hearingdevices off when not in use.

• Remove the batteries and keep the battery door openwhile hearing devices are not in use. This will allowinternal moisture to evaporate.

Battery Warnings• Never leave hearing devices or batteries where small

children and pets can reach them.

• Never put hearing devices or batteries in your mouth.If a hearing device or battery is swallowed, call aphysician immediately.

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Operating Instructions

Changing Programs on Your Yuu™ HearingInstrumentsYour Yuu hearing instruments have an automaticprogram and up to three additional manual programs.Yuu’s automatic program will satisfy most of yourlistening needs by adjusting to different listeningenvironments without requiring manual adjustments. Upto three additional manual programs can be individuallytailored by your hearing healthcare professional to meetyour particular listening needs.

Your hearing instruments may come equipped with apush button which has been set for switching betweenprograms or adjusting your volume. This push buttoncould also be disabled by your hearing healthcareprofessional. If you have an active push button programcontrol, each time you push the button, you will move toa new program.

Your Yuu hearing instruments may also come with anoptional remote control which allows you to switchbetween different listening programs. Ask your hearinghealthcare professional for more information on theremote control.

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Program BeepsYour hearing devices beep to indicate which programyou are in (i.e. one beep for program 1, two beeps forprogram 2, etc.) If you prefer, your hearing healthcareprofessional can adjust the pitch and loudness of theprogram beep or turn it off entirely.

Adjusting the Volume The volume on your hearing instruments adjustsautomatically in response to the loud or quiet soundsaround you. Your hearing instruments are set to yourideal volume by default. Your ideal volume is indicatedby 1 beep. If you have a push button volume control or avolume control lever, you can further adjust the volume.Before adjusting the volume on your hearinginstruments, secure the device on your ear with yourthumb and middle finger. Then using your index finger,adjust the volume level with the volume control lever orpush button.

Your Yuu hearing instruments will learn your volume

Program 1 (e.g. Automatic Program) 1 beep

Program 2 (e.g. Group/Party Noise) 2 beeps

Program 3 (e.g. Easy-t/Telephone) 3 beeps

Program 4 (e.g. Music) 4 beeps

Easy-t/Telephone short melody

Easy-DAI short melody

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control adjustments while the hearing instruments areset to the automatic program, if this feature has beenenabled by your hearing healthcare professional. Overtime, the hearing instruments will adjust the defaultvolume settings in the automatic program to the levelsthat you typically use.

Your Yuu hearing instruments may also come with anoptional remote control which allows you to adjust yourvolume levels. Ask your hearing healthcare professionalfor more information on the remote control.

Push Button Volume ControlIf the push button has been configured as a volumecontrol, you can adjust the volume level by pushing thebutton. Note that your volume control may be disabledby your hearing healthcare professional and, therefore,could be inactive.

As you change the volume level, your hearinginstruments will beep. Please refer to the chart below tolearn more about the different volume beeps.

Your hearing healthcare professional can help youidentify your different push button volume controlsettings. If you prefer, your hearing healthcare

Volume Setting Beeps

Ideal volume level 1 beep

Increased loudness 1 beep + 1 high-pitched beep

Decreased loudness 1 beep + 1 low-pitched beep

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professional can adjust the pitch and loudness of thepush button volume control beeps or turn them offentirely.

Volume Control If the lever has been configured as a volume control, youcan adjust the volume by pushing the volume controllever up to increase the volume and pressing the volumecontrol lever down to decrease the volume. Note thatyour volume control may be disabled by your hearinghealthcare professional and, therefore, could be inactive.

As you change the volume level, your hearinginstruments will beep. Please refer to the chart below tolearn more about the different volume beeps.

Your hearing healthcare professional can help youidentify your different volume control settings. If youprefer, your hearing healthcare professional can adjustthe pitch and loudness of the volume control beeps orturn them off entirely.

Adjusting the Comfort-ClarityWith a Yuu hearing instrument, you can also manage the

Volume Setting Beep

Ideal volume level 1 beep

Maximum volume level 2 beeps

Minimum volume level 2 beeps

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levels of speech and background noise in your listeningenvironment via the Comfort-Clarity Balance. This controlprovides an additional sound refinement option beyonda traditional volume control. If your hearing healthcareprofessional has enabled this option, you can adjustyour comfort-clarity levels using the lever on yourhearing instruments. Before adjusting the comfort-claritylevels on your hearing instruments, secure the device onyour ear with your thumb and middle finger. Then usingyour index finger, adjust the comfort-clarity level with thelever.

Your Yuu hearing instruments will learn your comfort-clarity settings while the hearing instruments are set tothe automatic program, if this feature has been enabledby your hearing healthcare professional. Over time, thehearing instruments will adjust the pre-programmedcomfort-clarity settings to your preferred levels.

Your Yuu hearing instruments may also come with anoptional remote control which allows you to adjust yourcomfort-clarity levels. Ask your hearing healthcareprofessional for more information on the remote control.

Comfort-Clarity Balance

If the lever has been configured as a Comfort-ClarityBalance, push the lever up to improve the clarity ofsounds, such as speech. For greater comfort in noisylistening situations, press the lever down.

As you change the comfort-clarity level, your hearinginstruments will beep. Please refer to the chart below tolearn more about the different comfort-clarity beeps.

Note: As the Comfort-Clarity Balance moves toward themidpoint position, the effect on sound is minimized.

Your hearing healthcare professional can help youidentify your different Comfort-Clarity Balance settings. Ifyou prefer, your hearing healthcare professional canadjust the pitch and loudness of the Comfort-ClarityBalance beeps or turn them off entirely.

Listening in Windy EnvironmentsYuu’s wind noise manager will engage automaticallybased on whether wind conditions are moderate or high.When the wind noise manager is engaged, sounds suchas speech, may become quieter because the wind noisemanager is working to reduce the loud noise producedby wind. When you are no longer in a windyenvironment, the wind noise manager will not be activeand desirable sounds, such as speech, will once againbecome louder.

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Comfort-Clarity Settings Beep

Maximum sound clarity level 2 beeps

Maximum listening comfort level 2 beeps

Listening in Quiet and Noisy EnvironmentsYour Yuu hearing instruments have a directionalmicrophone system to meet your listening needs indifferent environments. The directional system focuseson sounds in front of you (i.e., speech) while reducingsounds from the sides or behind you (i.e., noise). Thedirectional system can be set to track moving noisesources and adapt to changing noise levels so thatbackground noise is reduced. Your hearing healthcareprofessional can tell you how your directional systemhas been customized for you and which listeningprograms have the directional microphones activated.

In addition, Yuu contains antiShock™ technology thatidentifies and minimizes sudden impulse sounds thatmany hearing instrument wearers find irritatingly loudsuch as slamming doors or clattering dishes. Thistechnology is designed to increase listening comfort inadverse listening situations without impacting soundquality or your ability to understand conversations.

Replacing the Microphone ProtectorsYour Yuu hearing devices have a shield to protect themicrophones from dirt and debris. Debris on themicrophone protector reduces the sound quality of theinstrument. You should have the microphone protectorsreplaced by your hearing healthcare professionalapproximately every three months to ensure optimalsound quality.18

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Using Yuu™ with the TelephoneYuu has the ability, depending on hearing loss, vent sizeand style of hearing instrument to provide feedback-freephone use without program changes. When the phonerings, pick up the telephone and place it next to yourhearing instrument’s microphone. In some situationswhen using a cell phone, you may experience digitalinterference that sounds like static, buzzing or beeping.If you experience interference, increase the distancebetween your hearing instrument and the phonereceiver.

Easy-t for the Telephone or Cell/Mobile PhoneYuu comes equipped with easy-t (automatic telephoneswitch) that can help you listen on the telephone. Easy-tautomatically switches your hearing instrument into atelephone listening mode with hearing instrumentcompatible phones. You will hear a short melody toindicate you are in the telephone (easy-t) program. Ifyour phone is hearing instrument compatible, it will havea magnetic coil and the easy-t will activate automaticallywhen the telephone is held to the ear. Once thetelephone is removed from the ear, the hearinginstrument will switch back to the normal listeningmode. Since the location and strength of the magneticcoil varies among phone manufacturers, it may benecessary to move the telephone receiver next to thehearing instrument’s microphone for the best reception.

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If the hearing instrument does not switch to thetelephone program automatically when the telephonereceiver is placed in proximity, the magnet for easy-thearing instruments should be attached to the telephonereceiver. The magnet is designed to strengthen themagnetic field at the ear piece of hearing instrumentcompatible telephones.

To affix the easy-t magnet:

1. Clean the telephone receiver.

2. Hold the magnet near the “listening end” of yourtelephone receiver and release it (Figure 1). Themagnet will flip to the appropriate side and seek theoptimal position on the telephone receiver.

3. Place the double-sided tape in this optimal position onthe telephone receiver (Figure 2) and attach themagnet to the tape (Figure 3).

Warnings

• Be sure the magnet is securely affixed to thetelephone.

Figure 1 Figure 2 Figure 3

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• Keep loose magnets out of reach of children and pets.

• If the magnet falls into your ear, contact your hearinghealthcare professional.

• If the magnet is swallowed, contact your physicianimmediately.

• The magnet may affect some medical devices orelectronic systems. Always keep the magnet (or thetelephone equipped with the magnet) at least 30 cm(12”) away from pacemakers, credit cards, floppydisks or other magnetically sensitive devices.

• Too high distortion during dialing or phoning maymean that the phone handset is stressed by themagnet. To avoid any damage, please move themagnet to another place on the telephone receiver.

Assistive Listening Devices

Listening in Public PlacesYuu’s optional telecoil can also help you listen in publicplaces equipped with telecoil compatible assistivelistening devices such as a loop system. If your hearingdevices do not operate when the telecoil is on, the loopsystem may not be operating or you may be in a “dead”spot. Try positioning yourself in a different part of thelooped area or return your hearing devices to themicrophone position and sit as close to the speaker aspossible.

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Connecting to External Audio SourcesYour Yuu hearing instruments may featureoptional direct audio input (DAI) toconnect to other audio sources such as a stereo or television. Easy-DAIautomatically selects your direct audioinput program when a device such as yourstereo, television, etc. is connected toyour hearing instruments. A short melodywill play to confirm that easy-DAI is active. When youdisconnect from the device, your hearing instrumentswill return to the program you were in before connectingyour device. You will need to purchase the direct audioinput system and a connector cord from your hearinghealthcare professional before you can connect toexternal audio sources.

Easy-DAI can also be used to fit your hearing instrumentswith an assistive listening device, such as a FM system,which you may purchase to improve listening in difficultsituations. You can always override your easy-DAIprogram by changing programs on your hearinginstrument manually or with the optional remote control.

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Listening Over DistanceYour Yuu hearing devices may be compatible withPhonak’s MicroLink™ Receiver Module, a wireless FMsystem that improves listening over distance. The MLxFM receiver module connects to the direct audio inputsystem and is powered by the hearing device battery.

Using FM and Infrared SystemsSome FM systems consist of a teleloop worn around theneck, which is connected to the FM receiver worn on abelt or in a shirt pocket. To listen through the FM system,select the telecoil program and turn on the FM receiver.To keep the signal clear, you may need to adjust thevolume control on your hearing instruments, as well ason the FM receiver.

With some infrared systems you may need to removeyour hearing instruments and wear the system’s headsetreceiver. If the volume on the infrared receiver is not loudenough, use your hearing instruments instead.

See also “Connecting to External Audio Sources.”

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Caring for Your Yuu™ Hearing Instruments• Open the battery door when not in use.

• Always remove your hearing instruments when usinghair care products. The hearing instruments canbecome clogged and cease to function properly.

• Do not wear your hearing devices in the bath orshower or immerse them in water.

• If your hearing instruments do become wet, do notattempt to dry them in an oven or microwave. Do notadjust any controls. Open the battery doorsimmediately, and allow your hearing instruments todry naturally for 24 hours.

• Protect your hearing instruments from excessive heat(hair dryer, vehicle glove box or dashboard).

• Regular use of a dehumidifier, such as a Dri-Aid kit,can help prevent corrosion. See your hearinghealthcare professional for more information.

• Do not drop your hearing instruments or knock themagainst hard surfaces.

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Cleaning Your Yuu™ Hearing InstrumentsEar wax is natural and common. Ensuring your hearinginstruments, earmolds and domes are free of ear wax isan important step in your daily cleaning andmaintenance routine.

• Never use alcohol to clean your hearing devices,earmolds or domes.

• Do not use sharp tools to dislodge ear wax. Stickinghousehold items into your hearing devices orearmolds can seriously damage them.

Cleaning the Earmolds and Domes Ensure your earmolds and domes are free of ear wax andmoisture.

BTEs with Earhooks and Earmolds

If your Yuu hearing devices have earhooks (see “Usingthe Yuu BTE Guide”), your hearing healthcareprofessional fit you with customized earmolds (see“Using the Yuu BTE Guide”). Earmolds send amplifiedsound from the hearing devices into the ears. They must

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fit into your ears snugly and comfortably. If amplifiedsound leaks out of your ear, you may hear whistling.

Always ensure earmolds are clean and free of ear waxand moisture. Do not use alcohol to clean yourearmolds. If the earmolds become plugged, clear theopening with a wax loop or pipe cleaner. If yourphysician prescribes eardrops, clean any moisture thatmay get into the earmolds or tubing to prevent plugging.

Cleaning the Earmolds

If the earmolds attach to an earhook and they requirefurther cleaning, disconnect the plastic tube from thehook of the hearing devices. Wash only the earmolds inwarm water with a mild soap. Rinse them with coolwater and allow them to dry overnight. Make sure theearmold tubes are dry before reconnecting them to eachhook on your hearing devices.

BTEs with Slim Tubes and Domes

If your hearing instruments have slim tubes (see “Usingthe Yuu BTE Guide”), you need to ensure that the tubesand domes are free of ear wax and moisture. You shouldhave the slim tubes and domes replaced by your hearing

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healthcare professional approximately every three to sixmonths or when they become stiff or brittle. Clean thedomes daily with a damp cloth. You should also cleanthe slim tubes periodically, with the cleaning pinprovided, when you begin to notice debris in and aroundthe tubes.

Cleaning the Slim Tubes and Domes:

1. Hold the slim tube in one hand and the hearinginstrument in the other hand.

2. Gently turn the hearing instrument until it detachesfrom the slim tube.

3. Use a damp cloth to clean the outside of the slimtube and the dome.

4. Using the black cleaning pin providedin the kit, gently insert the cleaningpin where the slim tube attaches tothe hearing instrument and push thepin all the way through the tube andout through the dome.

Note: The slim tubes and domes should never be rinsedor submerged in water as water drops may becomelodged in the tube, block sound or damage theelectrical components of the hearing instrument.

5. Once the slim tube has been cleaned, reattach it bygently turning the hearing instrument onto the slimtube.

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Warnings• Hearing devices should only be used as directed by

your physician or hearing healthcare professional.

• Hearing devices will not restore normal hearing andwill not prevent or improve a hearing impairmentresulting from organic conditions.

• Do not use your hearing devices in explosion hazardareas.

• Allergic reactions to hearing instruments are unlikely.However, if you experience itching, redness, soreness,inflammation or a burning sensation in or aroundyour ears, inform your hearing healthcareprofessional and contact your physician.

• In the unlikely case that any parts remain in the earcanal after the removal of the hearing instrument,contact a physician immediately.

• Remove your hearing devices for CT and MRI scans orfor other electromagnetic procedures.

• Only plug the DAI cables into devices that producesafe voltages of less than 3 volts.

• Special care should be exercised in wearing hearingdevices when maximum sound pressure levels exceed132 decibels. There may be a risk of impairing yourremaining hearing. Speak with your hearinghealthcare professional to ensure the maximum

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output of your hearing devices is suitable for yourparticular hearing loss.

Note to hearing healthcare professional• Domes should never be fitted on patients with

perforated eardrums, exposed middle ear cavities, orsurgically altered ear canals. In the case of such acondition, we recommend to use a customized earmold.

Precautions• The use of hearing insturments is only part of hearing

rehabilitation; auditory training and lip readinginstruction may be required as well.

• In most cases, infrequent use of hearing instrumentsdoes not provide full benefit. Once you have becomeaccustomed to your hearing devices, wear yourhearing devices everyday all day.

• Your hearing instruments use the most moderncomponents to provide the best possible soundquality in every listening situation. However,communication devices such as digital cell phonescan create interference (a buzzing sound) in hearinginstruments. If you experience interference from a cellphone being used close by, you can minimize thisinterference in a number of ways. Switch your hearinginstruments to another program, turn your head in a

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different direction or locate the cell phone and moveaway from it.

LabelingThe serial number and year of manufacture are locatedinside the battery door.

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Troubleshooting GuideCAUSE POSSIBLE REMEDY

No sound

• Not turned on• Low/dead battery• Poor battery contact• Battery upside down• Earmolds/slim tubes/

domes blocked with ear wax

• Plugged microphoneprotector

Not loud enough

• Low volume

• Low battery • Earmolds/slim tubes/

domes not inserted properly

• Change in hearing• Earmolds/slim tubes/

domes blocked with ear wax

• Plugged microphoneshield

• Turn on• Replace battery• Consult your hearing healthcare professional• Insert battery plus (+) side up• Clean earmolds/domes. See “Cleaning the

Earmolds and Domes”. Use cleaning pin todislodge ear wax in slim tubes. Consult yourhearing healthcare professional.

• Consult your hearing healthcare professional

• Turn up volume; see hearing healthcare professional for models without a manual volume control or if problem persists.

• Replace battery• See “Putting Your Yuu Hearing Instruments

on Your Ears”. Reinsert carefully.

• Consult your hearing healthcare professional• Clean earmolds. See “Cleaning the Earmolds

and Domes”. Use cleaning pin to dislodge earwax in slim tubes. Consult your hearing healthcare professional.

• Consult your hearing healthcare professional

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Intermittent

• Low battery • Dirty battery contact

Two long beeps

• Low battery

Whistling

• Earmolds/slim tubes/domes not inserted properly

• Hand/clothing near ear• Poorly fitting earmolds/

slim tubes/domes

Not clear, distorted

• Poorly fitting earmolds/slim tubes

• Earmolds/slim tubes/ domes blocked with ear wax

• Low battery• Plugged microphone

protector

• Replace battery• Consult your hearing healthcare professional

• Replace battery

• Remove and reinsert carefully

• Remove hand/clothing from ear• Consult your hearing healthcare professional

• Consult your hearing healthcare professional

• Clean earmolds. See “Cleaning the Earmoldsand Domes”. Use cleaning pin to dislodgeear wax in slim tubes. Consult your hearinghealthcare professional.

• Replace battery• Consult your hearing healthcare

professional

CAUSE POSSIBLE REMEDY

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Earmolds/slim tubes/domes falling out of ear

• Poorly fitting earmolds/slim tubes/domes

• Earmolds/slim tubes/domes not inserted properly

Weak on the telephone

• Telephone not positioned properly

• Hearing device requires adjustment

For any problems not listed in the guide, contact your hearing healthcare professional. If you do not have a hearing healthcare professional, please contact the nearest office listed on the back page of this booklet.

• Consult your hearing healthcare professional

• See “Putting Your Yuu Hearing Instrumentson Your Ears”. Reinsert carefully.

• Move telephone receiver around ear forclearer signal. See “Using Yuu with theTelephone” and “Easy-t for the Telephone or Cell/Mobile Phone”.

• Consult your hearing healthcare professional

CAUSE POSSIBLE REMEDY

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Warning to Hearing InstrumentDispensers A hearing instrument dispenser should advise aprospective hearing instrument user to consult promptlywith a licensed physician (preferably an ear specialist)before dispensing a hearing instrument if the hearinginstrument dispenser determines through inquiry, actualobservation, or review of any other available informationconcerning the prospective user, that the prospectiveuser has any of the following conditions: (i) Visiblecongenital or traumatic deformity of the ear. (ii) History ofactive drainage from the ear within the previous 90 days.(iii) History of sudden or rapidly progressive hearing losswithin the previous 90 days. (iv) Acute or chronicdizziness. (v) Unilateral hearing loss of sudden or recentonset within the previous 90 days. (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidenceof significant cerumen accumulation or a foreign body inthe ear canal. (viii) Pain or discomfort in the ear. Specialcare should be exercised in selecting and fitting a hearinginstrument whose maximum sound pressure levelexceeds 132 decibels because there may be risk ofimpairing the remaining hearing of the hearinginstrument user. [This provision is required only for thosehearing instruments with a maximum sound pressurecapability greater than 132 decibels (dB).]

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Important Notice for Prospective HearingInstrument Users Good health practice requires that a person with ahearing loss have a medical evaluation by a licensedphysician (preferably a physician who specializes indiseases of the ear) before purchasing a hearinginstrument.

Licensed physicians who specialize in diseases of the earare often referred to as otolaryngologists, otologists orotorhinolaryngologists. The purpose of medicalevaluation is to assure that all medically treatableconditions that may affect hearing are identified andtreated before the hearing instrument is purchased.Following the medical evaluation, the physician will giveyou a written statement that states that your hearingloss has been medically evaluated and that you may beconsidered a candidate for a hearing instrument. Thephysician will refer you to an audiologist or a hearinginstrument dispenser, as appropriate, for a hearinginstrument evaluation. The audiologist or hearinginstrument dispenser will conduct a hearing instrumentevaluation to assess your ability to hear with andwithout a hearing instrument. The hearing instrumentevaluation will enable the audiologist or dispenser toselect and fit a hearing instrument to your individualneeds. If you have reservations about your ability toadapt to amplification, you should inquire about theavailability of a trial-rental or purchase-option program.

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Many hearing instrument dispensers now offer programsthat permit you to wear a hearing instrument for aperiod of time for a nominal fee after which you maydecide if you want to purchase the hearing instrument.Federal law restricts the sale of hearing instruments tothose individuals who have obtained a medicalevaluation from a licensed physician. Federal lawpermits a fully informed adult to sign a waiver statementdeclining the medical evaluation for religious or personalbeliefs that preclude consultation with a physician. Theexercise of such a waiver is not in your best healthinterest and its use is strongly discouraged.

Children With Hearing Loss In addition to seeing a physician for a medicalevaluation, a child with a hearing loss should be directedto an audiologist for evaluation and rehabilitation sincehearing loss may cause problems in languagedevelopment and the educational and social growth of achild. An audiologist is qualified by training andexperience to assist in the evaluation and rehabilitationof a child with a hearing loss.

ManufacturerUnitron Hearing Ltd.

20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada

Unitron DistributorsCorporate Office/International

20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada

Australia

Level 2, Norwest Quay, 21 SolentCircuit, Baulkham Hills, NSW, NSW 2153

Belgium

Baron de Vironlaan, 60b-1700 Dilbeek

Canada

20 Beasley Drive, P.O. Box 9017,Kitchener, ON N2G 4X1

China

No. 78, Qi Ming Road, Export Processing Zone District B,Suzhou Industrial Park, P.R. 215021

Denmark

Nitivej 10, DK-2000 Frederiksberg

European Representative

Daimlerstrasse 22, 70736 Fellbach-Oeffingen, Germany

France

5, rue Maryse Bastié - BP 15 69671Bron Cedex, France

Netherlands

Ir. D.S. Tuijnmanweg 10, 4131 PN VIANEN

New Zealand

10/215 Rosedale Rd., M277 PrivateBag, 300987, Albany, Auckland

Norway

Brugata 14 0186 Oslo, Norway

South Africa

First Floor – Selborne House,Fourways Golf Park, Roos Street,Fourways, Johannesburg

Spain

Avenida de la Industria nº13/15,Polígono de Canastell, 03690 Sant Vicent del Raspeig.Alicante, España

Sweden

Förmansvägen 2, 4 trSE-11743, Stockholm, Sweden

United Kingdom

St. George House, Cygnet Court, Centre Park, Warrington, Cheshire WA1 1PD

U.S.A.

Suite A, 2300 Berkshire Lane North,Plymouth, MN 55441

www.unitron.com

Distributor

D/09-013 029-5634-02