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YMI_Final

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Your Man in India

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Page 1: YMI_Final
Page 2: YMI_Final

Contents

About

Property ServicesConcierge ServicesCorporate Services

Get Friday

Competitors

Page 3: YMI_Final

About TTK Group

• TTK Services Private Limited was formed in the year 2000 to provide value added health care facilitation services to NRI (Non Resident Indians) dependents in India.

• It was the TTK group's first foray into the promising services sector and it started its operation through the website ttknriservices.com

• YourManInIndia.com (YMI) is a company of the TTK Group, a conglomerate with a turnover of over Rs.10 billion and presence across India and several overseas markets.

• The Group has created and has been associated with several brands, which are now household names in India, brands like Prestige Cookware, Woodward's Gripe Water, Kohinoor condoms, Brylcream and Kiwi Shoe polishes.

About Property Services

Concierge

Services

Corporate

Services

Get Friday

Competitors

Page 4: YMI_Final

Why was YMI started

• After providing these critical services, it felt the need and demand for a broader offering that would provide something relevant at every stage in the lifecycle of the NRI, be it a student, H1B worker, green card holder or a PIO (Person of Indian Origin). It re-christened its brand to YourManInIndia in April 2004 and re-jigged its business model to become a complete concierge service company for NRIs. The website came to be known as yourmaninindia.com

• TTK Services has become a fully fledged Life Outsourcing Company.

About Property Services

Concierge

Services

Corporate

Services

Get Friday

Competitors

Page 5: YMI_Final

YourManInIndia.com

• The company developed special expertise and found a niche in document procurement and attestation services across the country.

• It has obtained commonly required documents such as birth certificates, degree certificates and marks transcripts as well as some rarely heard of documents like bachelorhood certificate from different parts of India on behalf of clients.

About Property Services

Concierge

Services

Corporate

Services

Get Friday

Competitors

Page 6: YMI_Final

YourManInIndia.com

• In the year 2005, YMI got its first pilot for legalization (immigration assistance) from a corporate client on account of its strong experience in document procurement.

• Since then YMI has steadily progressed and moved into a leadership position in the legalization market with a client base that includes the top IT companies in India.

• It is able to provide a wide range of services through its branch network in major cities that include Bangalore, Chennai, Delhi, Hyderabad, Kolkata & Mumbai and a nation wide field force/franchisee network it has developed over the years.

About Property Services

Concierge

Services

Corporate

Services

Get Friday

Competitors

Page 7: YMI_Final

Uniqueness

• YourManInIndia is uniquely positioned to be a service window for the world to get anything done in India.

• The venture is backed by seamless technology, a world class CRM solution and best-in-class vendor support.

• With a strong distribution network at its disposal it has the ability to reach out to every nook and corner of India to serve customers.

• The company has a young and dedicated team of professionals with expertise in the service sector that continuously strives towards enhancing value to our customers.

About Property Services

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Services offered

Property services

• Tenant management services

• Site monitoring• Khata certificate• Encumbrance

certificate

Concierge services

• Document procurement

• Immigration services• Errands• Health services• Bank & taxation

Corporate services

• Concierge services• Virtual assistance

services

About Property Services

Page 9: YMI_Final

Property ServicesTenant Management Services

Services Service Fee Additional Disbursements

Annual USD INR

Tenant Management 196.06 9999 As per estimate

Tariff

• This is an annual service which ensures that your interests as a property owner are safe guarded.

• Regular visits, periodic inspection and tight control will not only help strengthen the relationship with the tenant but also eliminate the chances of them turning errant.

About Property Services

Page 10: YMI_Final

Tenant Management Services(Contd)

• YMI's executive will explain the legal issues and responsibilities to the clients tenant.

• A periodic property inspection shall be conducted by YMI to check the condition of the property. Such inspection would include both the interiors and exteriors of the property.

• Monthly rent will be collected on or before the date fixed as per the agreement and will be deposited in the bank. 

• Books of accounts will be maintained about the source and usage of funds. This will be handed over to the client at the end of the financial year. 

• Tenants can get in touch with YMI for all major maintenance work.

• Inventory checks will be made at the time of entry of the tenant into the property.

• All the details about the utility bill payments like Property Tax, Water, Electricity, etc will be maintained in their database and a request note for the payments will be sent to you well before the final payment date.About Property Services

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Site Monitoring

• This service will have scheduled visits to your site on a periodic basis for monitoring

• It will update you on the status of the plot and warn you if we see or anticipate any attempts to encroach

• As soon as we notice any unauthorized entry into your site we will inform you and with your approval, will take immediate steps towards protecting the property

• Digital pictures of the plot will be taken if required

Tariff

Services Service Fee Additional Disbursements

Annual USD INR

Tenant Management 39.2 1999 As per estimate

About Property Services

Page 12: YMI_Final

Site Monitoring(Contd)

• YMI visits the property on a periodic basis and check for the Status of the Property and Encroachments or any unauthorized entry.

• YMI's service fee varies based on the frequency of the inspection / visit & and the distance from their branch office.

• The client shall have the option to use YMI's legal services or any other legal support separately available to him / her to tackle the problem.

About Property Services

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Khata Certificate

• Khata is one of the most important documents for any property tax assessment. A Khata certificate will contain the details about the property such as its size, location, built up area and so on. This certificate is issued to the legal owner of the property.

• YMI will check with the concerned Government department on the supporting documents requirements like copy of the sale deed, copy of encumbrance certificate, etc. Requirements will be communicated to you along with the tentative expenses that would be incurred to obtain the Khata certificate.

About Property Services

Page 14: YMI_Final

Encumbrance Certificate

• Encumbrance certificate (EC) records transfer of ownership of a property in succession up to the current owner. It shows the date, names of the parties involved and amount of consideration, extent and schedule of the property.

• YMI can shortlist & select a vendor on client’s behalf in order to undertake the required repair & renovation works. The team would make a visit to assess the efforts and shall provide with a separate estimate for the work based on thorough evaluation.

About Property Services

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Benefits

• Good Maintenance ensuring longevity of the asset.

• Protecting your property from unscrupulous encroachers.

• Improving your property for better return on your investment.

• Management of your property saving your time and effort.

About Property Services

Page 16: YMI_Final

USP

•One stop shop for all your property assistance needsSuch as buying assistance, selling assistance, tenant management, legal assistance & many other services, for resident and non resident Indians.

•Expertise and rich experience in handling complex property matters Wealth of local knowledge with respect to all kinds of property transactions, their own legal counsel for legal issues. Also handled Power of Attorney (POA), property disputes, tenant eviction, etc.

•Trust in Brand YMI is a service of TTK group. TTK is a name synonymous with trust and quality which is offered to their clients who need that trust when they want to entrust something as important as Property.

About Property Services

Page 17: YMI_Final

Process

Typical Branch Structure

About Property Services

Page 18: YMI_Final

Concierge services

• YMI offers end-to-end personal concierge services to take care of any and every need in India.

• It offers customized needs from procuring the birth certificate for green card processing to getting a document legalized for immigration or simply running errands.

About Property Services

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Services Offered

• Document procurement• Immigration services• Errands• Health services• Bank & taxation

About Property Services

Page 20: YMI_Final

Corporate Services

• YMI is today the largest legalization services provider in India. 

• With a client list that features the largest IT companies in India it is a leading player in the immigrations market - outbound and inbound.

• The services under corporate are currently being updated.

• The interested clients can still get I touch with young man in India by filling up a simple form.

• The two services offered under this are : Concierge services Virtual assistance service

About Property Services

Page 21: YMI_Final

Get Friday (Global Presence)

• In the year 2005, a chance opportunity to be part of a global personal outsourcing experiment by A.J. Jacobs, the editor of Esquire magazine opened up new avenues for the company. The personal outsourcing experiment grew into a separate business division, now referred to as 'GetFriday' providing virtual assistance services to global clients.

• GetFriday was chosen as a gender agnostic brand name because the company employs both men and women to act as virtual assistants. Get Friday endeavors to act as an important lifeline providing every kind of virtual assistance to its clients.

• The GetFriday division working round the clock 24/7, now caters to busy individuals and small businesses in 30 odd countries across different time zones.

• It has managed to take global outsourcing which was previously meant only for Fortune 500 businesses, within the reach of ordinary people - an individual, an entrepreneur or a small business owner.

About Property Services

Page 22: YMI_Final

Product

• They are just like a regular assistant who is sitting in the next room. Anything that you would ask that assistant to do, they could probably handle. Except that the next room is in another country, so they can't handle anything physical. They can't get the daily cup of coffee, but they might be able to get someone else to deliver it to you.

• Basic Services and Tasks done by them:Calendar Management Customer Interaction

Management

Home Assistance Online Research

Purchases Phone

Travel Data Entry

Database Management Follow Up and Reminder

Secretarial Personal

About Property Services

Page 23: YMI_Final

Promotion

• GetFriday is the pioneer in bringing the idea of 'Get the Personal touch of an assistant along with access to a pool of expertise' into the market that makes virtual assistance dependable and so scalable

• GetFriday has featured regularly in some of the world's leading magazines, newspapers, TV and best sellers due to its innovative business idea.

About Property Services

Page 24: YMI_Final

Price• Their monthly plans are designed to best fit requirements

and budgets, ranging from just a couple of hours a month all the way up to a full time assistant.

• Each plan allows to outsource personal and business tasks, leaving the time to do what you want. And with the upgrade and down grade options, it gives you added flexibility that you always wanted.

• The plan will be selected automatically on sign up based on your geographical location. This system means lesser inconveniences due to exchange rate fluctuations.

• Major Plans are:- North & South America - American Plan (USD) All European countries - European Plan (Euro) Rest of the World - International Plan (INR)

About Property Services

Page 25: YMI_Final

Price(Contd.)

Plan Hours included increme

nt

Hourly Rate(Rs)

Price

(Rs)

Per month(Rs)

Hourly rate for additional

hours

Pay as you go

0 700 460 700 15 min

Basic- 5 5 598 2990 650 10 min

Basic – 10 10 560 5600 598 10 min

Basic – 20 20 470 9400 560 10 min

Basic – 40 40 420 16800

470 Actual Usage

Basic – 60 60 400 24000

440 Actual Usage

Basic – 80 80 375 30000

420 Actual Usage

Basic - 120 120 350 42000

400 Actual Usage

Basic - 160 160 325 52000

375 Actual Usage

International Plan

About Property Services

Page 26: YMI_Final

Place

• It is staffed by a young and energetic team of 200 professionals from diverse backgrounds and is primarily based out of Bangalore, the outsourcing capital of India.

About Property Services

Page 27: YMI_Final

Physical Evidence

• GetFriday can handle almost any task, business or personal, that doesn't require physical presence.

• If it can be carried out over the internet, via email, fax, telephone, or chat, it can be handled.

About Property Services

Page 28: YMI_Final

Process

• GetFriday is available in four shifts to best suit any one’s working hours.

Far East shift: 9:30 - 18:30 (HK Time) European shift: 8:00 - 17:00 (London Time) EST shift: 9:00 - 18:00 (Eastern Standard Time) PST shift: 9:00 - 18:00 (Pacific Standard Time) • As some of these zones have daylight saving programs, they

will shift according to one needs.

• The primary assistant will be available during the shift.

• There will be someone in the office 24 / 7 to handle any urgent tasks that you may have.

About Property Services

Page 29: YMI_Final

People

1. Handles wake up calls, calling in with the news for the day and traffic and weather updates. Then calling back 10 minutes later to make sure the client was awake. 2. Organizes a huge clean up. Client's plumbing went awry. They got it fixed and cleaned up the mess. 3. Helps find client’s dog. 4. Helps find a lost client. Lost in a new city. Found out where the client was, got a cab to pick him up and take him to his destination. 5. Lends a hand to a client trying to lose weight. Finding and buying items that fit in with his diet plan. Calling him up with reminders and charting the progress. 6. Organizes wedding.7. Intervenes in arguments between couples.8. Teaches algebra to a sixth grader. 9. Got the snow shoveled after a blizzard.10. Organizes birthday parties for two year olds.

About Property Services

Page 30: YMI_Final

Competitor Analysis

Websites Categories Primary Country

1 Asksunday.com Concierge services and virtual assistants United States

2 Brickworkindia.com Brickworks, India Virtual Assistant, India Virtual Assistants, India Virtual Secretary, Indian Virtual Assistant, Virtual assistant, Virtual Assistant India, Virtual assistants,

Virtual secretary

United States

3 getfriday.com Indian Virtual Assistant, Indian Virtual Assistant Services, My Man In India, Virtual

assistant, Virtual Assistant India, Virtual assistants, Virtual Assistants In India, Your

Man In India, Your Man In India Competitors, Yourman In India,

Yourmaninindia

India

About Property Services

Concierge

Services

Corporate

Services

Get Friday

Competitors

Page 31: YMI_Final

Competitor Analysis (Contd)

4 lagaan.com In India, Time In India United States

5mybusinessassistant.com

Virtual assistant, Virtual assistants, Virtual Assistants India

United States

6 outofsiteservices.com.au

Virtual assistant, Virtual assistants, Virtual secretary

Australia

7 r3r.com My Man In India, Virtual assistant, Your Man In India, Your Man In India Review

United States

8 superseva.com Coincerge Services, Concierge Service, Concierge services, Concierge Services In India

India

9

taskseveryday.com

India Virtual Assistant, India Virtual Assistants,India Virtual Secretary, Indian Virtual Assistant,Indian Virtual Assistant Services, Virtual assistant,Virtual Assistant India, Virtual assistants, Virtual Assistants In India, Virtual secretary, Ymii, Your Man In India

United States

10 va4business.com Virtual assistant, Virtual Assistant India, Virtual assistants

India

About Property Services

Concierge

Services

Corporate

Services

Get Friday

Competitors

Page 32: YMI_Final

THANK YOU