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but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol Doane By Carol Doane @TheClassicCarol 360Convos.blogspot.com

Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

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Page 1: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

but I’m completely lost.

Yes! I want to sellonline advertising…

© 2010 Carol Doane

By Carol Doane @TheClassicCarol360Convos.blogspot.com

Page 2: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Secret codes:URL, SEO, SMS

Odd terms: optimization, widget, rails, flash, analytics, impressions, views, hits, tags

I don’t get it

© 2010 Carol Doane

Page 3: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Print is easy

Advertisers understand the benefit of print because they’ve used it and it’s worked

© 2010 Carol Doane

Page 4: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Print is stable

Advertisers can hold the newspaper in their hands, touch their ad, and the ad never moves off the page

© 2010 Carol Doane

Page 5: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Sales reps stay focused on primary products, bundle online with print, or use it as value added

The known zone

© 2010 Carol Doane

Page 6: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

The terminology may not be second nature, but unless you move forward, you’re locked in with few choices

Unknown Zone

© 2010 Carol Doane

Page 7: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

You’re trapped in a tower, you’ll be there for a longtime. You can have only one media. Which one would you choose:

Imagine

© 2010 Carol Doane

RadioTelevisionCell phoneNewspapersKindle with unlimited booksComputer with internet access

Page 8: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Maybe you didn’t

choose internetBut a majority of your customer’s prospects did

They wouldn’t want to live without it

Can your advertisers afford to create marketing campaigns without online?

© 2010 Carol Doane

Page 9: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

They purchase when they perceive real value

They rely on you to present the options and communicate that value

Clients survive

with good

strategy

© 2010 Carol Doane

Page 10: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Online advertising is still confusing—to me and the customer

And nobody knows if it works

(Nobody?)

But, just wait

© 2010 Carol Doane

Page 11: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

I want to know. Do online ads work?

© 2010 Carol Doane

Page 12: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Research: comSCORE

and dunnhumbyUSA

via Media Week

Yes.

Online advertising boosts retail sales an average of 9%

http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=111796

Page 13: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Research: Brandweek

Professionalsmaking advertising decisions chose:

Internet 92%Print 88%Radio 46%TV 46%Cell-phone ads 39%

http://www.brandweek.com/bw/content_display/esearch/e3ieb7c1fa39769124d8385a7ece182572b

Page 14: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Survey: Arbitron, Edison Media

When given a choice, 42% of consumers chose the Internet as "most essential"

http://arbitron.mediaroom.com/index.php?s=43&item=682

Page 15: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

What percentage of the marketing budget

should be invested online?

© 2010 Carol Doane

Page 16: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Study: Cross Media Optimization

10-15% of an advertising budget should be allocated for online

http://www.mediapost.com/publications/index.cfm?fa=Articles.showArticle&art_aid=8067

Page 17: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

I know how to sketch a print ad.

How do I conceptualize an online ad?

© 2010 Carol Doane

Page 18: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Sketch out several frames

Storyboard it like a movie

Create an ad of moving images that communicate the customer’s message

© 2010 Carol Doane

Page 19: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

My Customer complains he’s not getting

enough click thrus

© 2010 Carol Doane

Page 20: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

comSCORE and Publishers Association

80% of display clicks come from only 16% of internet users

Web users who are younger and lower paid

http://www.online-publishers.org/media/1059_W_TheSilentClick_OPA.pdf

Page 21: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

comSCORE via Greg Stuart, CEO of IAB

Those who viewed but did not click drove the majority of sales

Clicks don’t measure the cumulative impact

http://www.slideshare.net/gregstuart/intro-to-online-advertising-greg-stuart

Page 22: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Anything else?

© 2010 Carol Doane

Page 23: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Yes. We’re going to have to go video

“The one big shift in the next three to five years is going to be video advertising”

http://www.reuters.com/article/idUSTRE5B13VF20091203

Nikesh Arora, Google Global Sales via Reuters

Page 24: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Yeah

Video?

© 2010 Carol Doane

Page 25: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

And all those things that haven’t been invented. . . yet

Oh, and next is mobile

© 2010 Carol Doane

Page 26: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

It’s constantly bombarded with new concepts. Evolving.

Grab the opportunity to excel. . . now

This isn’t a static world or career

© 2010 Carol Doane

Page 27: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Study

Practice

Learn

Practice, again

Plan your strategy

© 2010 Carol Doane

Page 28: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

If they say “No,” you lose small dollars, but you gain experience

Start with small customers

© 2010 Carol Doane

Page 29: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Go after the ‘big fish.’

When you feel confident

© 2010 Carol Doane

Page 30: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

You’re talking to the real decision maker

Just make sure

© 2010 Carol Doane

Page 31: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Are just like disappearing air time

Because unsold online ads . . .

© 2010 Carol Doane

Page 32: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

There is no second chance to recapture that page view

It’s lost opportunity

Once an online visitor has left

© 2010 Carol Doane

Page 33: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Identify if the campaign is branding or call to action

Create a storyboard

Choose locked position (guaranteed) or roaming position (ROS)

Selling online is basic

© 2010 Carol Doane

Page 34: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

As if you were selling inserts into the paper

Minimum per day

Pulse don’t dribble

Sell enough to be effective

© 2010 Carol Doane

Page 35: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Say, “Tell me about the success of your advertising campaign”

Know what is working, adjust what isn’t, secure testimonials

Market yourself after the sale

© 2010 Carol Doane

Page 36: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Learn new terms

Practice

Improve your presentation

Never stop

Be a media pro

© 2010 Carol Doane

Page 37: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Start, today

Go, team!

© 2010 Carol Doane

Page 38: Yes! I want to sell online advertising…...but I’m completely lost. Yes! I want to sell online advertising… © 2010 Carol. Doane. By Carol Doane @TheClassicCarol. 360Convos.blogspot.com

Carol [email protected]: @TheClassicCarol

Thank you

© 2010 Carol Doane