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Copyright © 2011 Yealink Network Technology CO., LTD. All rights reserved. No parts of this

publication may be reproduced or transmitted in any form or by any means, electronic or

mechanical, photocopying, recording, or otherwise, for any purpose, without the express written

permission of Yealink Network Technology CO., LTD. Under the law, reproducing includes

translating into another language or format.

When this publication is made available on media, Yealink Network Technology CO., LTD. gives

its consent to downloading and printing copies of the content provided in this file only for private

use and not for redistribution. No parts of this publication may be subject to alteration,

modification or commercial use. Yealink Network Technology CO., LTD. will not be liable for any

damages arising from use of an illegally modified or altered publication.

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE

SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND

RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED

WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL

RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.

YEALINK NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH

REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink Network Technology

CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential

damages in connection with the furnishing, performance, or use of this guide.

Hereby, Yealink Network Technology CO., LTD. declares that this phone is in conformity

with the essential requirements and other relevant provisions of the CE, FCC.

This device is marked with the CE mark in compliance with EC Directives 2006/95/EC and 2004/108/EC.

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interferences received, including interference that may cause undesired

operation.



Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If

this equipment does cause harmful interference to radio or television reception, which can be determined

by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more

of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experience radio/TV technician for help.

To avoid the potential effects on the environment and human health as a result of the

presence of hazardous substances in electrical and electronic equipment, end users of

electrical and electronic equipment should understand the meaning of the crossed-out

wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to

collect such WEEE separately.





About This Guide

v

Thank you for choosing the SIP-T26P IP phone, an exquisitely designed SIP IP phone. This

unit provides business telephony features such as Call Hold, Call Transfer, Busy Lamp

Field, Shared Line, Hot Desking, Multicast Paging and Conference over an IP network.

This guide provides everything you need to quickly use your new phone. Be sure to

verify with your system administrator that your network is prepared for configuring your

IP phone. As well, be sure to read the Packing List and Regulatory Notices sections in this

guide before you set up and use the SIP-T26P IP phone.

If this is your first time using the SIP-T26P IP phone, we recommend that you first refer to

the Quick Installation Guide and Quick Reference Guide. Documents are available for

download at: http://www.yealink.com/index.php/Support/ .

This is the first edition based on firmware version 61.0. The topics provided in this guide

include:

Chapter 1 Overview

Chapter 2 Getting Started

Chapter 3 Customizing Your Phone

Chapter 4 Basic Call Features

Chapter 5 Advanced Phone Features



User Guide SIP-T26P IP Phone

vi



Table of Contents

vii

In This Guide ......................................................................................................................... v

Hardware Component Instructions .................................................................................... 1

Icon Instructions .................................................................................................................... 3

LED Instructions ..................................................................................................................... 5

User Interfaces ..................................................................................................................... 6

Phone User Interface ........................................................................................................ 6

Web User Interface ........................................................................................................... 7

Documentation ..................................................................................................................... 9

Packing List .......................................................................................................................... 11 Phone Installation ............................................................................................................... 13

Phone Initialization ............................................................................................................. 15

Phone Status ....................................................................................................................... 16

Basic Network Settings ...................................................................................................... 16

Registration ......................................................................................................................... 17

Idle Screen .......................................................................................................................... 17

General Settings ................................................................................................................ 19 Backlight .......................................................................................................................... 19

Language......................................................................................................................... 19

Time and Date ................................................................................................................. 20

Key as Send ..................................................................................................................... 22

Keypad Lock .................................................................................................................... 22

Audio Settings .................................................................................................................... 24

Volume ............................................................................................................................. 24

Ring Tones ........................................................................................................................ 24

Contact Management ....................................................................................................... 26

Local Directory ................................................................................................................ 26




viii

Blacklist ............................................................................................................................ 30

Remote Phonebook ........................................................................................................ 30

Call History Management ................................................................................................ 31

System Customizations ...................................................................................................... 32

Logo Customization ........................................................................................................ 32

Headset Use .................................................................................................................... 33

DSS Keys .......................................................................................................................... 34

Account Management ................................................................................................... 39

Dial Plan ........................................................................................................................... 40

Emergency Number ........................................................................................................ 43

Live Dialpad .................................................................................................................... 43

Hot Line ............................................................................................................................ 44

Placing Calls ....................................................................................................................... 45

Answering Calls ................................................................................................................. 47

Ending Calls ........................................................................................................................ 48

Redialing Numbers ............................................................................................................ 49

Call Return ........................................................................................................................... 49

Call Mute ............................................................................................................................. 50

Call Hold/Resume ............................................................................................................... 50

Do Not Disturb (DND) ........................................................................................................ 51

Call Forward ....................................................................................................................... 51

Call Transfer ........................................................................................................................ 54

Conference ......................................................................................................................... 55

Local Conference ............................................................................................................ 55

Network Conference ...................................................................................................... 56

Call Park .............................................................................................................................. 57

Call Pickup .......................................................................................................................... 58

Anonymous Call ................................................................................................................. 59

Anonymous Call Rejection ................................................................................................ 60

Busy Lamp Field (BLF) ....................................................................................................... 63

BLF List ................................................................................................................................. 64

Shared Line ......................................................................................................................... 65

Call Recording .................................................................................................................... 67

Hot Desking ........................................................................................................................ 68

Intercom .............................................................................................................................. 70

Outgoing Intercom Calls ................................................................................................ 70

Incoming Intercom Calls ................................................................................................ 70

Multicast Paging ................................................................................................................. 72 Sending RTP Stream ....................................................................................................... 72



Table of Contents

ix

Receiving RTP Stream ..................................................................................................... 74

Music on Hold ..................................................................................................................... 75

Automatic Call Distribution (ACD).................................................................................... 75

Messages ............................................................................................................................ 77

Short Message Service (SMS) ...................................................................................... 77

Voice Mail ........................................................................................................................ 79

Message Waiting Indicator (MWI) ............................................................................... 80

Service Agreements .......................................................................................................... 87

Limitations of Liability ........................................................................................................ 87

Safety Instructions .............................................................................................................. 87




x



Overview

1

This chapter provides the overview of the SIP-T26P IP phone. The topics include:

Hardware Component Instructions

Icon Instructions

LED Instructions

User Interfaces

Documentation

If you require additional information or assistance with your new phone, contact your

system administrator.

The main hardware components of the SIP-T26P IP phone are the LCD screen and the

keypad.




2

Hardware component instructions of the SIP-T26P IP phone are:

① LCD Screen

Shows information about calls, messages, soft keys,

time, date and other relevant data:

• Call information — caller ID, call duration

• Icons (for example, )

• Missed call text or second incoming caller information

• Prompt text (for example, “Saving files! Please wait…”)

• Time and date

② Power Indicator LED Indicates phone power status.

③ Line Keys Use these keys to activate up to three accounts.

④ Memory KeysUse these keys to assign various features. The key LED

will light up when the assigned feature is enabled.

⑤ MESSAGE Key Indicates and accesses voice messages.

⑥ HEADSET Key Toggles and indicates the headset mode.

⑦ HOLD Key Places a call on hold or resumes a held call.

⑧ TRAN Key Transfers a call to another party.

⑨ MUTE Key Toggles the Mute feature on or off.

⑩ Speakerphone Key Toggles the hands-free speakerphone mode.

⑪ Redial Key Redials a previously dialed number.

⑫ CONF Key Conducts a conference call with multiple other parties.

⑬ Volume KeyAdjusts the volume of the handset, headset, speaker,

and ringer.

⑭ KeypadProvides the digits, letters, and special characters in

context-sensitive applications.

⑮

Scroll through the displayed information.

Confirms actions or answers an incoming call.

Cancels actions or rejects an incoming call.

⑯ Soft KeysLabels automatically to identity their context-sensitive

features.



Overview

3

Icons appear on the phone LCD screen are described in the following table:

Network is unavailable

Registered successfully

Registered fail

Registering

Hands-free speakerphone mode

Handset mode

Headset mode

Multi-lingual lowercase letters input mode

Multi-lingual uppercase letters input mode

Alphanumeric input mode

Numeric input mode

Voice Mail

Text Message

Auto Answer

Do Not Disturb

Call Hold

Call Mute

Ringer volume is 0

Keypad Lock

Received Calls

Dialed Calls




4

Missed Calls

Call Forward

Recording box is full

A call cannot be recorded

Recording starts successfully

Recording cannot be started

Recording cannot be stopped



Overview

5

Solid green The phone is powered on.

Flashing greenThe phone is ringing (Hardware version must be 4.0.0.2

or higher).

Off The phone is powered off.

Solid green The line is active.

Fast flashing green The line receives an incoming call, the phone is ringing.Slow flashing green The call is placed on hold.

Off The line is inactive.

(configured as BLF key)

Solid green The monitored user is idle.

Fast flashing green The monitored user is ringing.

Slow flashing green The monitored user is busy.

Off The monitored user does not exist.

(configured as shared line key)

Solid green All the shared line parties are idle.

Slow flashing green

The shared line is seized.

Some party receives the ringback.

The shared line conversation is placed on private

hold.

For multi-party call, all the parties place the sharedline conversation on hold.

Fast flashing green

The shared line receives an incoming call.

The shared line is in conversation.

The shared line conversation is placed on public hold.

Off The shared line does not exist.

(configured as BLF key)

Solid green The monitored user is idle.Flashing red The monitored user is ringing.




6

Solid red The monitored user is busy.

Off The monitored user does not exist.

(configured as shared line key)

Solid green All the parties are idle.

Solid red The shared line is seized.

Fast flashing green Some party receives the ringback.

Fast flashing red The shared line receives an incoming call.

Solid orange The shared line is in conversation.

Slow flashing orange The shared line conversation is placed on public hold.

Slow flashing green The shared line conversation is placed on private hold.

Slow flashing red For multi-party call, all the parties place the shared lineconversation on hold.

Off The shared line does not exist.

There are two ways to customize specific configurations on your SIP-T26P IP phone:

Using the user interface on the IP phone.

Using the user interface in an internet browser window from your PC.The hardware components keypad and LCD screen constitute the phone user interface,

which allows the user to execute all call operation tasks and basic configuration

changes directly on the phone. In addition, you can use the web user interface to

access all configuration settings. In many instances, it is possible to use both the phone

user interface and web user interface to operate the phone and change settings.

However, in some instances, it is only possible to use the phone or the web user

interface.

You can customize your phone by pressing the Menu soft key to access the phone user

interface. The "Advanced Settings" options are administrator level features only, the

default password is admin (case-sensitive). For more information on customizing your

phone using the available options from the phone user interface, refer to Customizing

Your Phone on page 19.



Overview

7

In addition to the phone user interface, you can also customize your phone via web user

interface. In order to access the web user interface, you need to know the IP address of

your new phone. To obtain the IP address, press the OK key on the phone. Enter the IP

address (e.g. http://192.168.0.10 or 192.168.0.10) in the address bar of web browser on

your PC. The default user name is admin (case-sensitive) and the password is admin

(case-sensitive).

The options you can use to customize the IP phone via phone user interface and/or via

web user interface are listed in the following table:

--IP

--MAC

--Firmware

--Network

--Phone

--Accounts

√ √

--Call Forward

--Call Park

--Call Pickup

--Call Return

--Conference

--Anonymous Call

--Anonymous Call Rejection

--DND

√

√

√

√

√

√

√

√

--Language

--Time & Date

--Ring Tones

--Backlight

--Call Waiting

--Keypad Lock

--Phone Volume

--Logo Customization

--Call History Management

--Contact Management--Local Directory

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

√

Please locate your PC in the same network segment of the IP phone (192.168.0.X) toaccess the web user interface.




8

--Blacklist

--Remote Phonebook

--Dial Plan

--DSS Keys--Key as Send

--Hot Line

--Live Dialpad

--Emergency

√

√ √

√

√

--BLF/BLF List

--Shared Line

--Intercom

--Call Recording

--Hot Desking

--Multicast Paging

--Music on Hold

--ACD

--Messages

√

√

√

√

√

√

√

√

√

--User Options

--Register Status

--Activation

--Label--Display Name

--Register Name

--User Name

--Password

--SIP Server

--Server Option

--Registrar Port

--Outbound Status

--Outbound Proxy

--Backup Outbound Proxy

--NAT Traversal

--STUN Status

--STUN Server

√

√

√ √

√

√

√

√

√

√

√

√

√

√

The table above lists most of the feature options. Please refer to the relevant sections formore information.



Overview

9

The following table shows documentations available for the SIP-T26P IP phone.

Quick Installation

Guide

Basic set up of the

phone

In the

packagePDF/English

Quick Reference

Guide

Basic call features and

phone customizations

In the

packagePDF/English

User Guide

Phone/ Web user

interface settings

Basic call features and

advanced phone

features

CD attached

in the

package

PDF/English

You can also download the latest documentations from website:http://www.yealink.com/index.php/Support/




10



Getting Started

11

This chapter provides basic installation instructions and information for obtaining the

best performance with the SIP-T26P IP phone. The topics include:

Packing List

Phone Installation

Phone Initialization

Phone Status

Basic Network Settings

Registration

Idle Screen



The following components are included in your SIP-T26P IP phone package:




12

Check the list before installation. If you find anything missing, contact your system

administrator.



Getting Started

13

If your phone is already installed, proceed to Phone Initialization on page 15

This section introduces how to install the phone with the components in the packing list:

Attach the Stand

Connect the Handset and optional Headset

Connect the Network and Power

A headset is not provided in the packing list. Contact your system administrator for moreinformation.




14

You have two options for power and network connections. Your system administrator will

advise you which one to use.

AC power

Power over Ethernet (PoE)

Connect the DC plug on the power adapter to the DC5V port on the phone and

connect the other end of the power adapter into an electrical power outlet.

Connect the supplied Ethernet cable between the Internet port on the phone and

the Internet port in your network or switch/hub device port.

Using a regular Ethernet cable, the SIP-T26P IP phone can be powered from a PoE (IEEE

802.3af) compliant switch or hub.



Getting Started

15

Connect the Ethernet cable between the Internet port on the phone and an

available port on the in-line power switch/hub.

After your phone has been powered up, the system boots up and performs the

following steps:

The phone finishes the initialization process by loading the saved configuration. The

phone LCD screen will display “Initializing, Please wait” during the initialization.

By default the phone attempts to contact a DHCP server in your network in order to

obtain its valid network settings, e.g. IP address, subnet mask, gateway, DNS server.

If in-line power is provided, you don‟t need to connect the AC adapter. Make sure the

Ethernet cable and switch/hub is PoE compliant.

The phone can also share the network with other network device such as a PC (personalcomputer). It is an optional connection.

Do not unplug or remove power to the phone while it is updating firmware

and configurations.

If your network does not use DHCP, proceed to Basic Network Settings on page 16.




16

You can view the system status of your phone via phone user interface or web user

interface.

Available information of phone status includes:

Network status including WAN port and LAN port information.

Phone status including device model, firmware version and MAC address.

Account status indicating the register status of sip accounts.

Press , or press -> .

Press or to scroll through the list and view the specific information.

Open the web browser of your computer.

Enter the IP address in the browser‟s address bar, and then click .

Enter the User Name (admin) and Password (admin) in the pop-up dialogue box.

Click to log in.

If your phone cannot contact a DHCP server for any reason, you need to configure a

static IP address manually.

Press -> > (password: admin) -> ->

-> .

Enter the parameters IP, subnet mask, default gateway, primary DNS, second DNS

in the corresponding fields.

Press the soft key to accept the change or the soft key to cancel.

Using the wrong network parameters may result in inaccessibility of your phone and may

also have an impact on your network performance. For more information about these

parameters, contact your system administrator.



Getting Started

17

Generally, your phone will be deployed with multiple other phones. In this case, your

system administrator will configure the phone parameters beforehand, so that after you

start up your phone, the phone will be registered and ready to use. If your phone is not

registered, you may have to register it. For more information on how to register your

phone, refer to Account Management on page 39.

If the phone has successfully started up, the idle screen will appear on the phone LCD

screen as shown below.

The idle screen shows the label of current account, time and date, and the four soft

keys.




18



Customizing Your Phone

19

You can customize your SIP-T26P IP phone by configuring the setting for time and date,

language, and ring tones, for example. You can add contacts to the phone‟s local

directory manually or from call history. You can handle incoming calls from different

contacts in different ways.

This chapter provides basic operating instructions for customizing your phone. The

topics include:

General Settings

Audio Settings

Contact Management

Call History Management

System Customizations



You can configure the backlight status on the LCD screen as the following types:

Backlight is turned off completely.

Backlight is on permanently.

Backlight is turned off when the phone is inactive for approximately

15seconds, 30seconds, 60seconds or 120seconds.

Click on -> .

Select the desired time from the pull-down list of .

Click to accept the change.

The default language of the phone user interface is English. The phone will detect and

use the same language as which of your internet browser for the web user interface, if




20

the language is not supported by the phone, the web user interface will use English by

default. You can change the language for the phone user interface and the web user

interface respectively.

Press -> -> -> .

Press or to select the desired language.

Press the soft key to accept the change.

Text appears on the LCD screen will change to the selected language.

Click on -> .

Select the desired language from the pull-down list of .


Text displays on the web user interface will change to the selected language.

The time and date appear on the LCD screen of the SIP-T26P IP phone. If the phone

cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server,

contact your system administrator for more information. You can configure the phone to

obtain the time and date from SNTP server automatically, or configure the time and

date manually.

Press -> -> -> -> .

Not all languages are available for selection. The available languages depend on the

language packs currently loaded to the IP phone. Please contact your systemadministrator for more information about the available languages of your new phone.




21

Press or , or the soft key to select the time zone that applies to your

area from the field. The default time zone is "+8 China(Beijing)".

Enter the domain names or IP addresses in the and fields,

respectively.

Press or , or the soft key to select from thefield.


Press -> -> -> -> . Enter the specific and .


The time that appears on the LCD screen will change accordingly.

Press -> -> -> -> .

Press or , or the soft key to select the desired time format from the

field.

Press or , or the soft key to select the desired date format from the

field.


There are 7 available date formats, for example the date format “ WWW DD MMM”,

“ WWW ” represents the first three letters of the week, “DD” represents two-digit of the

date, and “MMM” represents the first three letters of the month.

Please refer to Appendix A - Time Zones for the list of available time zones on the IP

phone.




22

The date formats you need to know:

(2011-8-17)

WWW MMM DD Wed Aug 17

DD-MMM-YY 17-Aug-11

YYYY-MM-DD 2011-08-17

DD/MM/YYYY 17/08/2011

MM/DD/YY 08/17/11

DD MMM YYYY 17 Aug 2011

WWW DD MMM Wed 17 Aug

You can also configure the time and date settings via web user interface at the path

-> .

You can set the “#” or “*” to perform as a send key while dialing a call.

Press -> -> .

Press or , or the soft key to select “#” or “*” from the

field, or select to disable this feature.


You can also configure key as send via web user interface at the path -> .

You can lock the keypad of your phone when you are temporarily not using it. This

feature helps you to protect your phone from unauthorized use.

This feature allows you to perform the following:

The Menu soft key is locked. You cannot access the menu of the

phone until unlocked.




23

The function keys are locked. You cannot use the MESSAGE, OK,

HOLD, MUTE, TRAN, RD, CONF, X, Volume key, navigation keys,

line keys, memory keys and the soft keys until unlocked.

All keys are locked. You are only allowed to dial emergency

numbers, and answer incoming calls by lifting the handset,

pressing the Speakerphone key or the HEADSET key.

All keys are locked except the Menu soft key and the HEADSET

key. Incoming calls will be answered automatically, but cannot

be ended by your party. The previous conversation is placed on

hold.

Press -> -> (password: admin) -> .

Press or , or the soft key to select the desired type from the

field.

Press the soft key to activate the keypad lock.

The icon appears on the LCD screen. If the keypad lock feature is activated to

be Lock&Answer, an additional icon will appear on the LCD screen.

Press the soft key, the LCD screen prompts for the password.

Enter the password (admin).

Press the soft key to deactivate the keypad lock.

The icon disappears from the LCD screen. If you want to deactivate the keypad

lock type of Lock&Answer, you should press -> ->(password: admin) -> , and then select from the

The emergency number setting, if desired, must be made before lock activation. For

more information, refer to Emergency Number on page 43.




24

field.

You can also activate or deactivate the keypad lock via web user interface at the path

-> .

You can press the Volume key to adjust the receiver volume of currently used audio

devices (handset, speakerphone or headset), when the phone is in the dialing interface

or during a call. You can also press the Volume key to adjust the ringer volume when the

phone is idle.

Press -> -> -> .

Select the , , or ,

and then press the soft key.

Press , or to adjust the volume.


Ring tones are used to indicate incoming calls. You can select different ring tones to

distinguish the accounts or to distinguish your phone from your neighbor‟s .

The default password for unlock is admin.




25

:

Press -> -> -> .

Press or to select the desired ring tone.


Click on -> . Select the desired ring tone from the pull-down list of .


Click on .

Select the desired account from the pull-down list of .

Select the desired ring tone from the pull-down list of .

If is selected, this account will use the ring tone selected for the phone at

> . Refer to the above instruction.


You can also upload custom ring tones for your phone, contact your system

administrator for more information.

The ring tone for an incoming call on the phone may be different. For example, when thephone receives an incoming call from a contact stored in the local directory, it will playthe ring tone assigned to the contact in the contact directory (refer to Adding Contacts in

the Contact Management section). Otherwise, the phone will play the ring tone assignedto the account. If both the contact ring tone and the account ring tone are not assigned,

then the phone will play the ring tone assigned to the phone.




26

This section provides the operating instructions for managing contacts. The topics

include:

Local Directory

Blacklist

Remote Phonebook

The built-in phone directory stores the names and phone numbers of your contacts. You

can store up to 300 contacts in your phone's local directory. You can add, edit, delete or

search for a contact in the local directory. You can also dial a contact from the local

directory.

You can add contacts to your local directory in the following ways:

Manually

From call history

From remote phonebook

Press -> .

Select the desired contact group (For example, select ).

Press the soft key.

Enter the and the , or numbers.

Press or , or the soft key to select the desired account from the

field. If is selected, the phone will use the first available account when

placing calls to the contact from the local directory.

Press or , or the soft key to select the desired ring tone from the




27

field.


Press the soft key.

Press or to highlight the desired entry.

Press the soft key, and then select from the prompt list.

Enter the contact name.


The entry is successfully saved in the local directory.

Press -> .

Press or to highlight the desired entry.


Press the soft key to save the contact in the local directory.

If the contact has already existed in the local directory, the LCD screen will prompt

“Overwrite the original contact?”. Press the soft key to overwrite the original

contact in local directory or the soft key to cancel.

For more information on remote phonebook operating, refer to Remote Phonebook on

page 30.

Press -> -> .

Press or to highlight the desired contact.

If the contact has existed in the directory, the LCD screen will prompt “Existed inContacts!”.




28


Press or to switch between different items and then edit.

Press the soft key to accept change or the soft key to cancel.

Press -> -> .



The LCD screen prompts the following warning:

Press the soft key to confirm the deleting or the soft key to cancel.

Press -> .

Press or to select the desired contact group.


Press the soft key.

Press -> .

Press the soft key.




29

Enter a few continuous characters of the contact name or continuous numbers of the

contact phone number using the keypad.

Press the soft key.

The contacts whose name or phone number matches the characters entered will

appear on the LCD screen. You can dial from the result list.

You can manage your phone‟s local directory via phone or web user interface. But you

can only import or export the contact list via web user interface.

Click on -> .

Click to select a contact list file (file format must be .xml) from your local

system.

Click to import the contact list.

The web user interface prompts “The original contact will be covered, continue?”.

Click to complete importing the contact list.

Click on -> .

Click to select a contact list file (file format must be .csv) from your local

system.

Click to import the contact list.

You can then select whether to delete all old contacts while importing the contact

list, and select the contact information you want to import into the local directory.

Such as contact name, office number or mobile number.

Click to complete importing the contact list.

Click on -> .

Click (or ).

Click to save the contact list to your local system.




30

The built-in phone directory stores the names and phone numbers of the blacklist. You

can store up to 30 contacts in your phone‟s blacklist directory. You can add, edit, delete

or search for a contact in the blacklist directory. You can also dial a contact in the

blacklist directory, but an incoming call from the blacklist directory will be rejected

automatically.

Operating instructions of adding blacklists, editing blacklists, deleting blacklists, placing

call to blacklists and searching for contact in the blacklist, refer to the operating

instructions of Local Directory on page 26.

You can access your corporate directory through your phone. You can add contacts

from the corporate directory to your local directory. You can also dial a contact from the

corporate directory.

You can configure your new phone to access up to 5 corporate directories. Contact your

system administrator for the access URL of the corporate directory.

Click on -> .

Enter the access URL in the field.

Enter the name in the field.


Press -> .

Press or to select the desired remote group, and then press the soft

key.

The phone connects to load the corporate directory, and then displays the

corporate contact list on the LCD screen.

Press the soft key to back to the previous interface or the soft key to

disconnect.




31

Press -> .

Press or to select the desired remote group, and then press the soft

key to load the corporate directory.

Select the desired contact in the corporate directory.

Press the soft key.

In addition, you can enable the phone to present the caller identity stored in the

corporate directory when receiving a call.

Click on -> .

Select from the pull-down list of .

Enter the refresh period of corporate directory in the field.

The default value is 3600 seconds.


The SIP-T26P IP phone maintains call history lists of Dialed Calls, Received Calls, Missed

Calls and Forwarded Calls. The call history list supports 100 entries in all. You can check

the call history, dial a call, add a contact or delete an entry from the call history list.

Press the soft key.

The LCD screen displays list.

Press or to switch between , , ,

and .

Press or to select the desired entry.


The detailed information of the entry appears on the LCD screen.

Press the soft key.


and .


Press the soft key.

Press the soft key.




32


and .


Press the soft key, and then select (or ) from

the prompt list.

For more information, refer to Contact Management on page 26.

Press the soft key.


and .


Press the soft key.

Press the soft key.


and


Press the soft key.

The LCD screen prompts "Delete all records?".

Press the soft key to confirm the deleting or the soft key to cancel.

You can upload your custom logo which will be shown on the idle screen.

Click on -> .


Click to select the logo file from your local system.

Click to upload the file.


Reboot the phone, the custom logo will be shown on the LCD screen after rebooting.

The logo file format must be “.dob”, contact your system administrator for moreinformation.




33

Physically connect your headset, refer to Phone Installation on page 13 and

activate/deactivate it for use.

Press on the phone.

The HEADSET key LED illuminates solid green when the headset mode is activated.

Press the line key or the soft key to receive a call, the call will connect to your

headset automatically.

Press again on the phone.

The HEADSET key LED turns off when the headset mode is deactivated.

You can use headset in priority when enabling the headset prior feature. This feature is

especially useful for permanent or full-time headset users.

Click on -> .



Physically connect the headset.

Press to activate the headset mode.

You can use two headsets when enabling the dual headset feature. To use this feature,

you must physically connect headsets both to the headset jack and handset jack

respectively. Once the phone joins in a call, people with the headset connected to the

headset jack has a full-duplex conversation, another people with the headset

connected to the handset jack is only allowed to listen to.

If headset prior feature is enabled, the headset mode will not be deactivated until you

press the HEADSET key again.




34

Click on -> .



There are three types of DSS keys: Memory Keys, Line Keys and Programmable Keys.

The details will be introduced as following. The use of line keys and memory keys are

almost the same. The SIP-T26P IP phone supports 10 memory keys and 3 line keys.

You can assign predefined functionalities to the memory keys located on the right of the

phone. Memory keys allow you to use quick access features such as Call Return and

Voice Mail. The memory keys LED will indicate the monitoring status when the keys are

assigned specific features, such as BLF and Shared Line. The default key type of each

memory key is N/A, which indicates that this memory key provides no functionality.

Press -> -> -> .

Select the desired memory key, and then press the soft key.

Select the desired key type from the field.

(Optional.) Select the desired key event from the field.

(Optional.) Select the desired line from the field.

(Optional.) Enter the corresponding value in the field.



You can also configure the memory key via web user interface at the path ->

-> .

The memory key features are explained in the following subchapters in detail:

Line

Speed Dial

DTMF

Prefix

Conference

Forward

Transfer

Hold




35

DND

Redial

SMS

Group Listening

For more information, contact your system administrator.

You can use this key feature to accept the incoming calls, place active calls on hold or

resume a held call. It performs the same as a hard line key.

( )

(the account this feature will be applied to)

When receiving an incoming call, the DSS key LED flashes green:

Press the DSS key to accept the incoming call.

Press the DSS key to place an active call on hold.

Press the DSS key again to resume the held call.

If is selected from the field, press the DSS key when the phone is

idle, you can dial out using the first registered account.

You can use this key feature to speed up dialing numbers often used or hard to

remember.

( )

(the number you want to dial out)

(the account this feature will be applied to)

Press the DSS key to dial out the number specified in the field, using the

account selected from the field.

You can use this key feature to send the specification of arbitrary key sequences via

DTMF.

( )

( )

(DTMF sequence)

Press the DSS key during an active call to send the key sequence specified in the

field.

DTMF sequence is allowed to be: "0-9", "*", "#" and "A-D".






37

Press the DSS key during a call to transfer the call to the number specified in the

field.

You can use this key feature to place an active call on hold or retrieve a held call.

( )

( )

Press the DSS key during an active call to place the call on hold.

Press the DSS key again to retrieve the held call.

You can use this key feature to activate or deactivate the DND mode.

( )

( )

Press the DSS key to activate the DND mode.

Press the DSS key again to deactivate the DND mode.

You can use this key feature to access the list. Press the DSS key when the

phone is idle, then you can select an entry to redial.

( )

( )

Press the DSS key when the phone is idle to access the dialed calls l ist.

Select an entry and press the DSS key again to redial the call.

You can use this key feature to quick access the text message feature. For more

information, refer to Short Message Service (SMS) on page 77.

( )

( )

When leaving the field blank, the DSS key performs the same as the key orthe soft key during a call.

When the DND mode is activated, all incoming calls will be rejected automatically.




38

Press the DSS key when the phone is idle to access the text message feature.

You can use this key feature to activate the Speakerphone and Handset/Headset mode

at the same time. It is suitable for the group conversation which has more than one

person at one side. You are able to speak and listen through the handset/headset,

meanwhile the others nearby can only listen through the speaker.

( )

( )

During a call, press the DSS key to activate group listening mode.

You can then speak and listen through the handset/headset, other persons at your

side can listen through the speaker at the same time.

Press the DSS key again to deactivate group listening mode.

You can assign predefined functionalities to the line keys as memory keys. The default

key type of each line key is Line.

Press .

Select the desired line key, and then press the soft key. Select the desired key type from the field.

(Optional.) Select the desired key event from the field.

(Optional.) Select the desired line from the field.




You can also configure the line key via web user interface at the path

.

For more information on using the line keys, refer to Memory Keys introduced above.

You can customize the soft keys, navigation keys and function keys on the keypad.

Click on -> -> .

Customize specific features for these keys.




39


You can register one or multiple accounts on the SIP-T26P IP phone. You can also

configure each line key associated with an account or configure multiple line keys

associated with an account.


Select the desired account and then press the soft key.

Select in the field.

Enter the , , , , and

respectively. Contact your system administrator for more information.


Repeat steps 2 to 5 until you have registered all accounts.


Select the desired account and then press the soft key.

Select in the field to disable the account.


You can also register or disable an account via web user interface at the path

-> .

You can configure multiple line keys associated with an account. This enhances call

visualization and simplifies call handling.

Incoming calls to this line will be distributed evenly among the available line keys.

Similarly, outgoing calls will be distributed.

Your phone can be configured to have a combination of lines with a single line key and

lines with multiple line keys.

You can configure the programmable keys via web user interface only.




40

Dial plan is a string of characters that governs the way your SIP-T26P IP phone processes

the inputs received from your phone keypad. The SIP-T26P IP phone supports the

following dial plan features:

Replace Rule

Dial-now

Area Code

Block Out

The basic expression syntax you need to know:

.

The dot ”.” can be used as a placeholder or multiple placeholders for any

character. Example:“12 ” would match “12 ”, “12 ”, “12 ”, "12 ", etc.

xAn “x” can be used as a placeholder for any character. Example:

“12 ” would match “12 ”, “12 ”, “12 ”, "12 ", etc.

[]

The square brackets “[]”can be used as a placeholder for a single character

which matches any of a set of characters. Example:

“91[3-8][0-9]1234” would match “91 1234”, “91 1234”, “91 1234”, etc.

()

The parentheses “( ) “can be used to group together patterns, for instance, to

logically combine two or more patterns. Example:

“91[5-7]1234” would match “91 1234”, “91 1234”, “91 1234”, etc.

$

Followed by the sequence number of a pattern. Example:

A replace rule configuration: Prefix: “9([5-7])(.)”, Replace: “5$2”. When you

enter “95123” to dial out on your phone, the number will be replaced as ”5123”

and then dialed out.

You can configure one or more replace rules to remove the specified string and replace

it with another string. You can configure a pattern with wildcards (expression syntax

refer to the table above), so that any string that matches the pattern will be replaced.

This feature is designed for convenience when you try to dial out a number. For example,

a replace rule is configured as “Prefix: 1” and “Replace: 1234567”, then when you try to

dial out the number “1234567”, you just need to enter “1” on the phone and then press

the Send soft key.

Click on -> -> .

You can configure the dial plan rules via web user interface only.




41

Enter the string (e.g. 2xx) in the field.

Enter the string (e.g. 12345) in the field.

Enter the desired line ID in the field or leave it blank.

Click to add the replace rule.

When you enter the number “234” using the keypad and then dial out, the phone

will dial out “12345” instead.

Click on -> -> .

Select the desired replace rule by checking the check box.

Edit the values in the and fields.



Click on -> -> .

Select one or more replace rules by checking the check box(es).

Click to delete the replace rule(s).

You can configure one or more dial-now rules on your phone. When the dialed out

number matches the dial-now string, the number will be dialed out automatically. For

example, a dial-now rule is configured as “2xx”, then entering any three-digit string

begins with 2 will be dialed out automatically on the phone.

Click on -> -> .

Enter the desired value (e.g. 1234) in the field.


Click to add the dial-now rule.

When you enter the number “1234” using the keypad, the phone will dial out “1234”

automatically without pressing any key.

You can also edit or delete the dial-now rule, refer to Replace Rule on page 40 for more

information.

The valid value of field can be one or more digits among 1, 2, 3, 4, 5 and 6. Each

digit must be separated by a “,”. For example: when you enter the value “1, 2” in thefield, this replace rule will apply to account1 and account2.

If you leave the field blank or enter an invalid value, then the replace rule will

apply to all accounts.




42

You can configure the interval for dial-now rules. That is, you can configure your phone

to dial out the phone number, which matches a dial-now rule, in a fixed time.

Click on -> .

Enter the time within 1-14 (in seconds) in the field.


Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate

geographical areas in a country. This feature is necessary only when dialing outside the

code area. For example, area code is configured as “Code: 011, Min Length: 4, MaxLength: 11”, then when you dial out the number “56789”, the phone will add the area

code and dial out the number “01156789”.

Click on -> -> .

Enter the desired values in the , and fields.



You can block the dialing of specific numbers. When you dial a block out number on

your phone, the dialing will fail and the LCD screen will prompt “Forbidden Number”.

Click on -> -> .

Enter the desired value in the field.


Click to add the block out number.

The default values of minimum and maximum length are 1 and 15 respectively.




43

Public telephone networks in countries around the world have a single emergency

telephone number (emergency services number), that allows a caller to contact local

emergency services for assistance when required. The emergency telephone number

may differ from country to country. It is typically a three-digit number so that it can be

easily remembered and dialed quickly. Some countries have different emergency

numbers for different emergency services.

You can specify the emergency telephone number on the IP phone for contacting the

emergency services in an emergency situation.

Click on -> .

Enter the emergency services number in the field. For multiple numbers,

enter a “,” between each emergency number (Default value for this field is blank).


You can enable the live dialpad feature on the SIP-T26P IP phone, which enables the IP

phone to automatically dial out the phone number without pressing any other key. You

can also configure a period of time before automatically dialing out the phone number.

Click on -> .


Enter the desired delay time (1~14s) in the field.


The default delay time of live dialpad is 4s.

You can configure live dialpad via web user interface only.

Contact your local phone service provider for available emergency numbers in your

area.




44

You can dial a hotline number immediately once you lift the handset, press the

speakerphone key or press a line key. You can also configure to dial out the hotline

number in a period of time, the phone will dial out the hotline number automatically

after the specified delay time.

Press -> -> .

Enter the desired number in the field.

Enter the delay time (seconds) in the field.


You can also configure hot line via web user interface at the path -> .



Basic Call Features

45

The SIP-T26P IP phone is designed to be easily used like a regular phone on a public

switched telephone network (PSTN). You can place calls, answer calls, transfer a call to

someone else, or conduct a conference call.

This chapter provides basic operating instructions for the SIP-T26P IP phone. The topics

include:

Placing Calls

Answering Calls

Ending Calls

Redialing Numbers

Call Return

Call Mute

Call Hold/Resume

Do Not Disturb (DND)

Call Forward

Call Transfer

Conference

Call Park

Call Pickup

Anonymous Call

Anonymous Call Rejection



You can place a call in three ways using your SIP-T26P IP phone:

Using the handset

Using the speakerphone

Using the headset

You can also dial the number first, and then choose the way you want to speak to the

other party.You can search the call history, the local contact directory or the remote phonebook and




46

dial from the search results. For more information, refer to Contact Management on

page 26 and Call History Management on page 31.

During a call, you can alternate between Speakerphone, Headset, or Handset modes

by pressing the speakerphone key, the HEADSET key, or picking up the handset.

The call duration of active call is visible on the LCD screen. In the figure below, the call toKame has lasted 1 minute and 8 seconds.

Pick up the handset.

Enter the desired number using the keypad.

Press , , or the soft key.

By default, the # key is set as a send key. You can also set the * key as a send key or set

neither of them as send keys. For more information, refer to the Key as Send on page 22.

Do one of the following:

- With the handset on-hook, press or the line key to obtain a dial tone.



- With the handset on-hook, enter the desired number using the keypad.

Press , , , or the soft key.


- With the optional headset connected, press to activate the headset mode.

Press the line key to obtain a dial tone.


You can also dial using the SIP URI or IP address. To obtain the IP address of your phone,

press the key. The maximum SIP URI or IP address length is 32 characters. For

example, 192.168.1.15, sip:[email protected].

Your phone may not support direct IP dialing. Contact your system administrator for more

information.



Basic Call Features

47


- With the optional headset connected, press to activate the headset mode.



You can have more than one call on your SIP-T26P IP phone. To place a new call during

an active call, do one of the following:

- Press the line key. The active call is placed on hold.



- Press or the soft key to place the original call on hold.

Press the soft key.



You can press or to switch between the calls, and then press the soft

key to retrieve the desired call.

When you are not in another call, you can answer a call in three ways:

Using the handset

Using the speakerphone

Using the headset

In all cases, the active call will appear on the LCD screen showing call duration and

destination.

To permanently enable your headset, refer to Headset Prior on page 33.

You can ignore incoming calls by pressing the key, the soft key or the softkey. You can also activate the Do Not Disturb mode to ignore all incoming calls withoutring on your phone. For more information, refer to Do Not Disturb (DND) on page 51.

You can forward incoming calls to someone else by pressing the soft key. For more

information, refer to Call Forward on page 51.




48

Pick up the handset.


- Press .

- With the handset on-hook and headset mode deactivated, press the soft

key.

- With the handset on-hook and headset mode deactivated, press the line key (the

line key LED flashes green).


- Press .

- With the headset mode activated, press the soft key.

- With the headset mode activated, press the line key (the line key LED flashes

green).

If you have an active call, and an incoming call arrives on the phone, do one of the

following:

- Press the soft key.

The incoming call is answered and the original call is placed on hold.

- Press to access the new call.

Press or the soft key.

The incoming call is answered and the original call is placed on hold.


- If you are using the handset, press the soft key or hang up the handset.

- If you are using a headset, press the soft key.

- If you are using the speakerphone, press or the soft key.

To end a call placed on hold, you can press the soft key to end the call directly, orpress the soft key to resume the call before ending it.



Basic Call Features

49

Press twice.

A call to your last placed call is attempted.

Press when the phone is idle.

Press or to select the desired entry from the dialed call list, and then press

or the soft key.

You can press a call return key to place a call back to the last incoming call.

Press -> -> -> (or ).

Select a desired DSS key.

Press or , or the soft key to select from the field.



You can also configure a call return key via web user interface at the path ->

.




50

You can mute the microphone of the active audio device during an active call, then the

other party cannot hear you.

Press during an active call.

The phone LCD screen indicates that the call is on mute.

Press again to un-mute the call.

You can place an active call on hold. At any time, at most one active call can be in

progress on your phone, other calls can be received and made while placing the

original call on hold. When placing a call on hold, your IP PBX might play a melody or

message to the other party while waiting.

Press or the soft key during a call.

The phone LCD screen shows the call is on hold and the line key LED flashes green.

Press or the soft key.

The phone will beep softly every 30 seconds to remind you that you still have a call onhold.



Basic Call Features

51

If multiple calls are placed on hold, press or to switch between the calls, and

then press the soft key to retrieve the desired call.

If more than two calls are on hold, an indication appears on the LCD screen, for

example “2/3”, indicating that this is the second call out of three calls.

If multiple calls are on hold on more than one line keys, you can view the details of the

calls by pressing the corresponding line key, and then press the soft key to

retrieve the call.

You can enable or disable the Do Not Disturb (DND) mode on the phone. If DND mode is

enabled, the phone will reject all incoming calls automatically, and the callers will hear

a busy signal or a message, depending on how your system administrator set up the

configuration server.

Press the soft key when the phone is idle.

The icon on the idle screen indicates that the Do Not Disturb mode is activated.

Incoming calls will be rejected automatically and “ ” („n‟ indicates

the number of the missed call) will prompt on the LCD screen.

You can configure your phone to automatically forward incoming calls to another party

by the Static Forwarding. You can also forward calls manually while your phone rings,

refer to the Dynamic Forwarding.

Press -> -> .

Press or to select the desired forwarding type, and then press the

soft key. The options are:

: Incoming calls are immediately forwarded.

: Incoming calls are immediately forwarded if the phone is busy.

: Incoming calls are forwarded if not answered after a

The Do Not Disturb feature is local to the phone, and may be overridden by the server

settings. For more information, contact your system administrator.




52

period of time.

Depending on your selection:

a.) If you select :

1) Press or , or the soft key to select from thefield.

2) Enter the destination number you want to forward all incoming calls to

in the field.

3) (Optional.) Enter the always forward on code or always off code

respectively in the or field.

b.) If you selected

1) Press or , or the soft key to select from the

field.

2) Enter the destination number you want to forward all incoming calls to

when the phone is busy in the field.

3) (Optional.) Enter the busy forward on code or busy off code

respectively in the or field.

c.) If you selected :

1) Press or , or the soft key to select from the

field.

2) Enter the destination number you want to forward all unanswered



Basic Call Features

53

incoming calls to in the field.

3) Press or , or the soft key to select the ring time to wait

before forwarding in the field (The default ring time is

60 seconds).

4) (Optional.) Enter the no answer forward on code or off coderespectively in the or field.


The icon on the idle screen indicates that call forward is enabled.

You can also configure forward feature via web user interface at the path

-> .


- Press when the phone is idle.

- Press -> -> .

Press or to select the desired forwarding type, then press the soft

key.

Press or , or the soft key to select to disable the call

forward.

When the phone rings, press the soft key. Enter the number you want to forward the incoming call to.


The incoming call is forwarded. The LCD screen prompts a call forward message.

You can also enter the SIP URL or IP address in the field. For more information

on using the SIP URL or IP address, refer to Placing Calls on page 45.

Call forward feature is local to the phone, and may be overridden by the server settings.

Call forward on code or off code may be different between servers. For more

information, contact your system administrator.




54

You can transfer a call to another party in one of the three ways:

: Transfer a call directly to another party without consulting.

: Transfer a call when receiving ringback.

: Transfer a call with prior consulting.


Enter the number you want to transfer the call to.

Press or the soft key to complete the transfer.

Then the call is connected to the number to which you are transferring.



Press or to dial out.

Press or the soft key to complete the transfer when receiving the

ringback.



Press or to dial out.

After the party answers the call, press or the soft key to complete the

transfer.

If you are using a handset, the transfer can be completed by hanging up the handset.

You can cancel the transfer before the call connects by pressing the soft key.



Basic Call Features

55

You can create a conference with other parties using the phone‟s local conference

feature. You can create a conference between an active call and a call on hold (on the

same or another line) by pressing the CONF key or the Conf soft key. The network

conference feature allows you to add and remove specific conference parties.

The SIP-T26P IP phone supports up to 3 parties (including yourself) in a conference call.

This is called Local Conference and is the default method of conferencing.

Place a call to the first party.

Press or the soft key to create a new call.

The active call is placed on hold.

Enter the number of the second party and press , , or the soft key.

When the second party answers the call, you can consult with him or her before

adding to the conference.

Press or the soft key again to join all parties in the conference.

Place two calls using two different accounts on the phone (for example, place the

first call using account 1, and then place the second call using account 2).

Press or to select the call for conference and make sure the call is active

(for example, select the call on account 1).

Press or the soft key to join the two calls in the conference on account 1.

You can press or the soft key to place the conference on hold. You can press

the soft key to split the conference call into two individual calls. To drop the

conference call, press the soft key.

The network conference feature is not available on all servers. For more information,

contact your system administrator.




56

You can use network conference feature on the SIP-T26P IP phone to conduct a

conference with multiple participants.

This feature allows you to perform the following:

Join two calls together into a conference call.

Invite another party into an active conference call.

To use this feature, contact your system administrator for the network conference-URI in

advance, and configure the phone via web user interface:

Click on -> .

Select the desired conference type from the pull-down list of .

Enter the conference URI (e.g. [email protected]) in the

field.


Place a call to the first party.

Press or the soft key to create a new call.

The active call is placed on hold.

Enter the number of the second party and press , , or the soft key.

When the second party answers the call, press or the soft key to add thesecond party to the conference.

Press the soft key to create a new call.

The conference is placed on hold.

Enter the number of the new party and then press , , or the soft key.

When the new party answers the call, press or the soft key to add the

new party to the conference.

Repeat steps 5 to 7 until you have added all intended parties.

The procedures to set up a network conference call for specific servers may be differentfrom introduced above. Contact your system administrator for more information.



Basic Call Features

57

You can use call park feature to place a call on hold, and then retrieve the call from

another phone in the system (for example, a phone in another office or conference

room). You can park an active call by pressing the call park key on the phone. If the call

is parked successfully, the response is either a voice prompt confirming that the call was

parked, or a visible indication on the LCD screen. When the call is parked successfully,

someone can retrieve the parked call on another phone.

Press -> -> -> (or ).

Select the desired DSS key.



Press or , or the soft key to select the desired line from the

field.

Enter the call park feature code (contact your system administrator for it) in the

field.


You can also configure a call park key via web user interface at the path ->

.

User on phone A places a call to phone B.

User on phone A wants to take the call in a conference room for privacy, then

presses the call park key on phone A.

(Optional.)The SIP Server sends the first available call park extension (e.g. 150),

which will appear on the LCD screen of phone A.

The user on phone A walks to an available conference room where the phone is

designated as phone C. The user dials the call park retrieve code (or the call park

extension (e.g. 150)) to retrieve the parked call.

Call Park feature is not available on all servers. Contact your system administrator formore information.




58

The system establishes call between phone C and B.

You can press a pickup key to answer someone else‟s incoming call on the phone. The

SIP-T26P IP phone supports the directed call pickup and group call pickup features.

Directed call pickup is used for picking up a call that is ringing at a specific phone

number. Group call pickup is used for picking up a call that is ringing at any phone

number in the group. The pickup group should be predefined, contact your system

administrator for more information.

Press -> -> -> (or ).





field.

Enter the pickup code followed by the specific phone number you want to pick up in

the field.


You can also configure a direct pickup key via web user interface at the path

-> .

The call park feature code and call park extension are predefined on the system server.Contact your system administrator for more information.

If the parked call is not retrieved within a period of time assigned by the system, the

phone performing call park feature will receive call back.

If there are many incoming calls at the same time, press the pickup key on the phone willpick up the call that rings first.



Basic Call Features

59

Press the pickup key on your phone when the specific phone number receives an

incoming call.

The call is answered on your phone.

Press -> -> -> (or ).



Press or , or the soft key to select from the

field.


field.

Enter the group pickup feature code in the field.


You can also configure a group pickup key via web user interface at the path

-> .

Press the group pickup key on your phone when a phone number in the group

receives an incoming call.

The call is answered on your phone.

You can use anonymous call feature to block the identity and phone number from

showing up to the called party when you call someone. For example, you want to call to

consult some of the services, but you don‟t want to be harassed.

The anonymous call feature is not available on all servers. Contact your systemadministrator for the anonymous call on code and off code.




60

Press -> -> .


field.


field.

(Optional.) Enter the anonymous call on code in the field.

(Optional.) Enter the anonymous call off code in the field.


You can also configure anonymous call via web user interface at the path

-> .

Using the specific line on the phone to place a call to phone B.

The LCD screen of phone B prompts an incoming call from anonymity.

You can use anonymous call rejection feature to reject incoming calls from anonymous

callers. Anonymous call rejection automatically rejects incoming calls from callers who

deliberately block their identities and numbers from showing up.

Press -> -> .


field.

Press or to scroll to the field.




Basic Call Features

61

(Optional.) Enter the anonymous call rejection on code in the field.

(Optional.) Enter the anonymous call rejection off code in the field.


You can also configure anonymous call rejection via web user interface at the path

-> .




62



Advanced Phone Features

63

This chapter provides operating instructions for the advanced features of the SIP-T26P IP

phone. The topics include:

Busy Lamp Field (BLF)

BLF List

Shared Line

Call Recording

Hot Desking

Intercom

Multicast Paging

Music on Hold

Automatic Call Distribution (ACD)

Messages



You can use the BLF feature to monitor a specific user for status changes on the phone.

For example, you can configure a BLF key on the phone for monitoring the status of a

friend‟s phone (busy or idle). When the friend picks up his phone to make a call, the BLF

key (memory key) LED illuminates solid red on your phone to indicate that the friend‟s

phone is in use and busy. For more BLF key LED indications, refer to LED Instructions on

page 5.

You can press a BLF key to dial out the monitored user when he is in idle. You can also

pick up a call directly by pressing the BLF key when the monitored user is ringing. For

more information, contact your system administrator.

Press -> -> -> (or ).




field.




64

Enter the phone number or extension you want to monitor in the field.

(Optional.)Enter the pickup code in the field.


You can also configure the BLF key via web user interface at the path -> .

You can use the BLF List feature to monitor a list of users defined by your system

administrator. For example, your system administrator enables BLF List, and creates a

BLF List URI (e.g., [email protected]) including a list of user1, user2 and user3 on the

server. You can configure BLF List keys on the phone to monitor the status changes of

user1, user2 and user3. The key LEDs illuminate either flashing or solid depending on the

status of those users. For more BLF List key LED indications, refer to LED Instructions on

page 5.

You can use the BLF List keys in the following ways:

When the monitored user is in idle, press the BLF List key to dial out the phone

number.

When the monitored user is ringing, press the BLF List key to pick up the call directly.

When there is a conversation on the monitored user, press the BLF List key to barge

in and set up a conference call.

Click on .

Select the desired account from the field. Click on .

Enter the BLF List URI in the field.

(Optional.) Enter the BLF pickup code in the field.

(Optional.) Enter the BLF barge in code in the field.


For more information about the BLF List pickup and BLF List barge in feature, contact your

system administrator

You can configure the BLF List settings via the web user interface only.




65

Press -> -> -> (or ).




field.


Repeat steps 2 to 5 to configure more BLF List keys.

You can also configure the BLF List key via web user interface at the path ->

.

After the above configurations, according to the response message from the BLF List

server, the IP phone will automatically assign the phone number of the BLF List users to

the BLF List keys in order.

Shared line is configured by assigning the same extension number to multiple lines. You

can use the shared line feature to share an extension number which is used on two or

more IP phones at the same time. An incoming call to that number will cause all phones

to ring simultaneously. The incoming call can be answered on one of the phones but not

all of them. This feature is very useful in the boss and secretary scenario. For example,

the secretary can share the boss' extension number by configuring a shared line key on

her phone. When there is an incoming call to the extension number of the boss, both the

phones of the boss and the secretary will ring simultaneously. Either the boss or the

secretary can answer the call. Calls on shared line can be placed on hold or barged in.

Press , the shared line key or the soft key when there is an active call on

the shared line.

The shared Line feature is not available on all servers. For more information, contact your





66

Press the shared line key on any phone when there is a public held call on the

shared line.

The shared line key LED illuminates flashing when the shared line call is placed on

public hold. For more Shared Line key LED indications, refer to LED Instructions on page

5.

To place the call on private hold, you should configure a private hold key in advance:

Press -> -> -> (or ).


Press or , or the soft key to select from the Type field.


field.


You can also configure a private hold key via web user interface at the path

-> .

Press the private hold key when there is an active call on the shared line.

Press the shared line key on any other phone when there is an active call on the

shared line.

For more shared line key LED indications, refer to LED Instructions on page 5.

The private held call can be only retrieved by the hold party.

If the call is placed on private hold, and you attempt to pick up the call by pressing theshared line key, the retrieve will fail and the LCD screen will prompt “Forbidden”.




67

You can record calls by pressing a record key on the SIP-T26P IP phone. There are 2

different ways of configuring call recording and they even work differently:

: The phone sends SIP INFO message containing a specific header to trigger

a recording.

: The phone sends HTTP URL request to trigger a recording. Contact

your system administrator for the predefined URL.

Press -> -> -> (or ).





Press -> -> > (or ).



Enter the URL (e.g. http://10.1.2.224/phonerecording.cgi) in the filed.


You can also configure the Record or URL Record keys via web user interface at the path

-> .

During an active call

When calls are on hold or mute

During a blind or attended transfer

The record feature is not available on all servers. Contact your system administrator for

more information.




68

During a conference call

When the phone prompts you to answer an incoming call

When there are no connected calls on your phone

When you place a new call

Press a Record or a URL Record key during a call.

If the recording starts successfully, the recording icon appears on the LCD screen,

and the Record or URL Record key LED flashes green.

Press the Record or URL Record key again to stop recording.

The recording icon disappears from the LCD screen, and the Record or URL Record

key LED turns off.

Recording status indications you need to know:

A recording is started appears on the LCD screen

A recording cannot be started appears for 1 second

A recording cannot be stopped appears for 1 second, then goes back

The recording box is full appears for 1 second

The call cannot be recorded appears for 1 second

You can listen to the recordings stored on your server system. For example, you can dial

an access code to listen to the recordings.

Hot Desking originates from the definition of being the temporary physical occupant ofa work station or surface by a particular employee. A primary motivation for Hot

Desking is cost reduction. This feature is regularly used in places where not all the

employees are in the office at the same time, or not in the office for very long at all,

which means actual personal offices would be often vacant, consuming valuable space

and resources.

You can use Hot Desking on the SIP-T26P IP phone to log out the existing accounts and

then log in a new account, that is, many users can share the phone resource in different

time. To use this feature, you need to configure a Hot Desking key in advance.

The hot desking feature is not available on all servers. Contact your system administrator

for more information.

The way listening to the recordings may be different on different servers. Contact your

system administrator for more information.




69

Press -> -> -> (or ).




field.

Leave the field blank. Press the soft key to accept the change or the soft key to cancel.

You can also configure a hot desking key via web user interface at the path

-> .

Press the hot desking key when the phone is idle.

The phone prompts the following warning:

Press the soft key, all currently configured accounts will be unregistered

immediately and their configuration data will be removed from the phone.

The login wizard will be shown as below:

Enter the Login information in each filed.

After successfully login, you can place calls, receive messages, answer calls, etc.

Press the hot desking key again to log out.




70

Intercom is a useful feature in an office environment to quickly connect with the operator

or the secretary. You can press the configured intercom key to automatically connect

with a remote extension for outgoing intercom calls, and the remote extension will

automatically answer the incoming intercom calls.

Press -> -> -> (or ).



Select the desired line from the field.

Enter the remote extension number in the field.


You can also configure an intercom key via web user interface at the path ->

.

Press the intercom key when the phone is idle.

The phone is automatically connected to the extension number specified in the

field.

Press the intercom key again or the soft key to end the intercom call.

By default, the SIP-T26P IP phone supports to answer an incoming intercom call

automatically. The phone automatically plays a warning tone when it receives an

incoming intercom call. In addition, you can enable the phone to mute the microphonewhen it automatically answers an incoming intercom call. You can also enable the

The intercom feature is not available on all servers. Contact your system administrator for

more information.




71

phone to automatically answer an incoming intercom call while there is already an

active call on the phone, the active call is placed on hold.

Intercom features you need to know:

Intercom AllowAllows you to enable or disable the IP phone to

automatically answer an incoming intercom call.

Intercom MuteAllows you to enable or disable the microphone on

the IP phone for Intercom calls.

Intercom ToneAllows you to enable or disable a warning tone when

the phone receives an incoming intercom call.

Intercom Barge

Allows you to enable or disable the IP phone to

automatically answer an incoming intercom call

while there is already an active call on the phone.

Press -> -> .

Make the desired changes (Press or to switch between different intercom

features).


You can also configure these specific parameters via web user interface at the path

-> .

You can enable or disable the phone to automatically answer an incoming intercom call.

If Intercom Allow is enabled, the phone automatically answers an incoming intercomcall. If Intercom Allow is disabled, the phone rejects incoming intercom calls and sends

a busy signal to the caller. Intercom Allow is enabled by default.

You can mute or un-mute the microphone on the phone for intercom calls automatically.

If Intercom Mute is enabled, the microphone is muted for intercom calls. If Intercom

Your administrator can set a time period delay before the phone automatically answers.Contact your system administrator for more information.




72

Mute is disabled, the microphone is un-muted for incoming calls. Intercom Mute is

disabled by default.

You can enable or disable the phone to play a warning tone when receiving an

intercom call. If Intercom Tone is enabled, the phone plays a warning tone to alert you

before answering the intercom call. If Intercom Tone is disabled, the phone

automatically answers the intercom call without warning. Intercom Tone is enabled by

default.

You can enable or disable the phone to automatically answer an incoming intercom call

while there is already an active call on the phone. If Intercom Barge is enabled, the

phone automatically answers the intercom call and places the active call on hold. If

Intercom Barge is disabled, the phone handles an incoming intercom call like a waiting

call. Intercom Barge is disabled by default.

You can use multicast paging to quickly and easily forward time sensitive

announcements out to people within the multicast group. You can configure a multicast

paging key on the phone, which allows you to send a Real Time Transport Protocol (RTP)

stream to the pre-configured multicast address(es) without involving SIP signaling. You

can configure the phone to allow it to receive an RTP stream from pre-configured

multicast listening address(es) without involving SIP signaling. You can specify up to 10

multicast listening addresses.

Press -> -> -> (or ).




field.

Enter the multicast IP address and port number (e.g. 224.5.6.20:10008) in the




73

field.


You can also configure a multicast paging key via web user interface at the path

-> .

You can also configure the phone to use a default codec for sending Multicast RTP

stream via web interface.

Click on -> .

Select the desired codec from the pull-down list of .


Press the multicast paging key when the phone is idle.

The phone sends RTP to a preconfigured multicast address (IP: Port). Any phone in

the local network then listens to the RTP on the preconfigured multicast address (IP:

Port). For both sending and receiving of the multicast RTP there is no sip signaling

involved.

The multicast paging key LED illuminates solid green.

The following figure shows a multicast RTP session on the phone:

Press the soft key to place the current multicast RTP session on hold. Press the soft key to cancel the multicast RTP session.

If G722 codec is used for multicast paging, the phone LCD screen prompts " " toindicate that the phone is providing high definition voice.

Multicast RTP is one way only- from sender to the multicast address(es) (receiver). Foroutgoing RTP multicasts, all other existing calls on the phone will be placed on hold.




74

You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from

the pre-configured multicast address(es) without involving SIP signaling. You can

specify up to 10 multicast addresses that the phone listens to on the network.

You can also change the behavior of how the phone handles incoming multicast paging

calls by configuring specific parameters via web user interface. The specific parameters

are: Paging Barge and Paging Priority Active.

You can use the paging barge feature to define the priority of the voice call in progress.

If the priority of an incoming multicast paging call is lower than that of the active call,

then it will be ignored automatically. If Disabled is selected from the pull-down list of

Paging Barge, the voice call in progress shall take precedence over all incomingmulticast paging calls. The valid values in the Paging Barge field are:

: Define the priority of an active call, 1 is the highest priority, 10 is the lowest

priority.

: The voice call in progress shall take precedence over all incoming paging

calls.

You can enable or disable this feature to decide how the phone handles the incoming

multicast paging calls, when there is already a multicast paging call on the phone. If

enabled, the phone will ignore the incoming multicast paging call with a lower priority,

otherwise, the phone will play the incoming multicast RTP and place the previous

multicast paging call on hold. If disabled, the phone will automatically ignore all

incoming multicast paging calls.

Click on -> .

Select the desired value from the pull-down list of .

Select the desired value from the pull-down list of .

Enter the multicast IP address(es) and port number(e.g. 224.5.6.20:10008) which the

phone listens for incoming RTP multicast in the field.

Enter the label in the field. Label will appear on the LCD screen when

receiving the RTP multicast.


The multicast IP addresses range from 224.0.0.0 to 239.255.255.255.

The priorities of listening addresses are predefined: 1 with the highest priority, 10 with thelowest priority.

Both the multicast paging sender and the receiver will play a warning tone when

pressing the multicast paging key.




75

Music on hold (MOH) is the business practice of playing recorded music to fill the

silence that would be heard by the callers who have been placed on hold. To use this

feature, you should specify a SIP URI pointing to a Music on Hold Server account, when

placing a call on hold, the phone will invite this SIP URI to the Music on Hold Server

account. The Music on Hold account automatically answers to the SIP INVITE messages

and immediately plays audio from some source located anywhere (LAN, Internet) to the

held party. Contact your system administrator for the SIP URI.

Click on .

Select the desired account from the pull-down list of .

Click on .

Enter the SIP URI in the field.


When you have placed a call on hold, the held party can then hear the music.

ACD feature is often used in offices for customer service, such as call center. The ACD

system handles large volumes of incoming calls from callers who have no need to talk

to a specific person but who require assistance from any of multiple persons at the

earliest opportunity. The ACD feature on the SIP-T26P IP phone allows the ACD system to

distribute calls from large volumes of incoming calls to the registered IP phone users. To

use this feature, you should configure an ACD key in advance.

Press -> -> -> (or ).




All involved parties cannot use encrypted RTP (SRTP).




76

field.


You can also configure an ACD key via web user interface at the path ->

.

Press the ACD key when the phone is idle.

The phone LCD screen prompts you the following information:

: the phone number used to log in the queue.

: the password used to log in the queue.

Press the soft key to log in.

After configuring an ACD key, you can press the ACD key to log in the ACD system. Afterlogging in, you are ready to receive calls from the ACD system. You can press the ACD

key to show your current phone status. You can press the / soft key

to change your phone status. The system server monitors your phone status. When you

set the phone status to available, the ACD key LED illuminates solid green, and then the

server begins distributing calls to your phone. When you set the phone to unavailable,

the ACD key LED illuminates flashing green, and then the server temporarily stops

distributing calls to your phone. To log out of the ACD system, press the soft key.

It is recommended you configure no more than one ACD key per phone. At any time, at

most one ACD key can be in progress on your phone.

Contact your system administrator for the User ID and Password to access the ACD

system.




77

You can send and receive text messages using the SIP-T26P IP phone. New text

messages can be indicated both acoustically and visually. When receiving a new text

message, the phone will play a warning tone, the phone LCD screen will prompt

receiving new text messages with the number of waiting messages (example: 1 New

Text Message) and a flashing icon.

Press -> -> -> .

Select the desired message and press the soft key.

Press -> -> -> .

Compose the new text message. You can press the soft key to change the input

mode.

Press the soft key after completing the content.

(Optional.) Press or , or the soft key to select the desired account

from the field.

The SMS feature is not available on all servers. Contact your system administrator formore information.

If the phone prompts receiving new text messages, you can also press the soft keyto read the new messages directly.




78

Enter the number to which you want to send the message in the field.

Press the soft key to send the message or the soft key to cancel.

You can also send a text message via web user interface at the path -> .

Press -> -> -> .

Select the desired message and press the soft key.

Compose the new text message. You can press the soft key to change the input

mode.

Press the soft key after completing the content.

Press -> -> -> ( , or

).

Select the desired message and then press the soft key.

Select to delete the desired message.

The LCD screen prompts “Delete Message?”.

Press the soft key to delete this message or the soft key to cancel.

You can also delete all text messages by pressing the soft key and then select

. You can refer to the above steps.

You can also delete a specific message after retrieving by pressing the soft key.




79

You can leave voice mails for someone else on the SIP-T26P IP phone. You can also listen

to the voice mails stored in a centralized location. When receiving a new voice mail, the

phone will play a warning tone and the MESSAGE key LED will illuminate. The phone

LCD screen will prompt receiving a new voice mail and a flashing icon.

You can leave a voice mail for someone else when he/she is busy or inconvenient to

answer the call. Follow the voice prompt from the system server to leave the voice mail,

and then hang up after completing the voice mail.

Press -> -> -> .

Press or to highlight the account which you want to set, press the soft

key to select the proper input mode and then enter the voice mail access code.


When the phone user interface prompts receiving new voice mails, press or or

the soft key to dial out the access voice mail code.

Voice Mail feature is not available on all servers, contact your system administrator formore information.

Voice mail access code must be predefined on the system server. Contact your

system administrator for the more information.




80

Follow the voice prompt to listen to the voice mails.

Press -> -> -> .

The phone LCD screen displays the amount of the voice mails that includes new or

old voice mails.

Select an account and then press the t soft key to listen to the voice mails.

The SIP-T26P IP phone supports MWI feature when receiving a new voice message. If

someone leaves you a voicemail, you will receive a message waiting indicator. MWI will

be indicated in three ways: a warning tone, the MESSAGE key LED illuminates solid

green and an indicator message (including a voice mail icon) appears on the LCD

screen. This is cleared when you retrieve all voice mails or delete them.

For some particular servers, the MWI service is unsolicited. So the SIP-T26P IP phone just

need to handle the MWI messages sent from the server. But for some servers, the MWI

service is solicited. In this case, the SIP-T26P IP phone must enable the MWI Subscription

for MWI messages.

The MWI Subscription parameters you need to know:

Enable or disable a subscription for MWI service.

Period of MWI subscription. The IP phone re-sends a

MWI subscription before expiring.

MWI service is not available on all servers. Contact your system administrator for moreinformation.

Before listening to the voice mails, make sure the voice mail access code has been

configured.

When all new voice mails are retrieved, the MESSAGE key LED will turn off.




81

Click on -> .

Select from the pull-down list of field.

Enter the period time (in seconds) in the field.





82



Troubleshooting

83

This chapter provides general troubleshooting information to help you solve the

problems you might encounter when using your SIP-T26P IP phone.



Ensure your phone is properly plugged into a functional AC outlet.

Ensure that the phone isn‟t plugged into a plug controlled by a switch that is off.

If the phone is plugged into a power strip, try plugging it directly into a wall outlet

instead.

If your phone is powered from PoE, ensure you use a PoE compliant switch or hub,

or contact your system administrator for more information.

Check that the power LED is on to ensure the phone is powered on.

Ensure that the Ethernet cable is plugged into the Internet port o the phone and the

Ethernet cable is not loose.

Ensure that the switch or hub in your network is operational.

Contact your system administrator for more information.

The phone LCD screen prompts “No Service” message when the SIP accounts do not

register successfully. Contact your system administrator for more information on account

settings.

Check for any loose connections and that the phone has been installed properly. For the

installation instructions, refer to Phone Installation on page 13.

Check whether dial tone is present on one of the audio modes.

Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to

check whether dial tone is present for one of the audio modes.

If the dial tone exists on another audio mode, connect a different handset or

headset to isolate the problem.




84

Check the ringer volume on your phone. To adjust the ringer volume setting, press the

Volume key when the phone is on-hook and idle. For more information, refer to Volume

on page 24.

Check the SIP registration with your system administrator.

Check DND (Do Not Disturb) mode is turned off on your phone. Refer to Do Not

Disturb (DND) on page 51.

Check call forward feature is disabled on the phone. Refer to Call Forward on

page 51.

Check whether the caller number is stored in the blacklist directory. Refer to

Blacklist on page 30.

Check to ensure that the handset cord is fully connected to both the handset jack on the

phone and handset. Refer to Phone Installation on page 13.

Check to ensure that the headset cord is fully connected to the headset jack on the

phone. Refer to Phone Installation on page 13.

Check to ensure that the headset mode is activated. Refer to Headset

Activation/Deactivation on page 33.

Check to ensure that the headset volume is adjusted to an appropriate level. Refer

to Volume on page 24.

You can change the user password via web user interface:

Click on -> .

Enter the current user password in the field.

Enter the new user password in the field and field.


You can also contact your system administrator for help.

To reboot the IP phone via web user interface:

Click on -> .



Troubleshooting

85

Click to reboot the IP phone.

Reset your phone when other Troubleshooting suggestions do not correct the problem.

You need to note that all customized settings will be overwritten after resetting. We

recommend asking your system administrator for advice before resetting your phone.

Press -> -> (password: admin).

Press or to scroll to , and then press the soft key.

The LCD screen prompts the following message:

Press the soft key.

We may need you to provide a PCAP Trace to help analyze your problem.

Click on -> .

Click to begin recording signal traffic.

Recreate the error to be documented in the trace.

Click to end recording.

Click to open file download window, and then save the file to your local

system.

We may need you to provide a System Log to help analyze your problem.

Click on -> .

Any reboot of your phone may take a few minutes.

Reset of your phone may take a few minutes.




86



system.

You can also export the system log to a Syslog Server, contact your system administrator

for more information.

We may need you to provide your phone configurations to help analyze your problem.

In some instance, you may need to import configurations to your phone.

Click on -> .


system.

Click on -> .

Click to select a configuration file from your local system.

Click to import the configuration file.

The file format of configuration file must be “.bin”.



Regulatory Notices

87

Contact your Yealink Authorized Reseller for information about service agreementsapplicable to your product.

TO THE FULL EXTENT ALLOWED BY LAW, YEALINK EXCLUDES FOR ITSELF AND ITS

SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING

NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE

DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS,

LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN

CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE,FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF YEALINK OR ITS AUTHORIZED

RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH AMAGES, AND LIMITS ITS

LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE RICE PAID, AT

YEALINK‟S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE

AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

The following basic safety precautions should always be followed to reduce risk of fire,

electrical shock, and other personal injury.

Before you install and use the device, read the safety instructions carefully

and observe the situation during operation.

During the process of storage, transportation, and operation, please always

keep the device dry and clean.

During the process of storage, transportation, and operation, please avoid

collision and crash of the device.

Please attempt not to dismantle the device by yourself. In case of any

discrepancy, please contact the appointed maintenance center for repair. Without prior written consent, no organization or individual is permitted to

make any change to the structure or the safety design of the device. Yealink

is under no circumstance liable to consequences or legal issues caused by

such changes.

Please refer to the relevant laws and statutes while using the device. Legal

rights of others should be respected as well.

Place the device at a well-ventilated place. Do not expose the device under

direct sunlight.

Keep the device dry and free of dusts.

Place the device on a stable and level platform.




88

Please place no heavy objects on the device in case of damage and

deformation caused by the heavy load.

Keep at least 10 cm between the device and the closest object for heat

dissipation.

Do not place the device on or near any inflammable or fire-vulnerable object,

such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or

an electric heater.

Keep the device away from any household appliance with strong magnetic

field or electromagnetic field, such as a microwave oven or a refrigerator.

Do not let a child operate the device without guidance.

Do not let a child play with the device or any accessory in case of accidental

swallowing.

Please use the accessories provided or authorized by the manufacturer only. The power supply of the device shall meet the requirements of the input

voltage of the device. Please use the provided surge protection power

socket only.

Before plugging or unplugging any cable, make sure that your hands are

completely dry.

Do not spill liquid of any kind on the product or use the equipment near

water, for example, near a bathtub, washbowl, kitchen sink, wet basement

or near a swimming pool.

Do not tread on, pull, or over-bend any cable in case of malfunction of the

device.

During a thunderstorm, stop using the device and disconnect it from the

power supply. Unplug the power plug and the Asymmetric Digital Subscriber

Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.

If the device is left unused for a rather long time, disconnect it from the

power supply and unplug the power plug.

When there is smoke emitted from the device, or some abnormal noise or

smell, disconnect the device from the power supply, and unplug the power

plug immediately. Contact the specified maintenance center for repair.

Do not insert any object into equipment slots that is not part of the product or

auxiliary product.

Before connecting a cable, connect the grounding cable of the device first.

Do not disconnect the grounding cable until you disconnect all other cables.

Before cleaning the device, stop using it and disconnect it from the power

supply.

Use a piece of soft, dry and anti-static cloth to clean the device.

Keep the power plug clean and dry. Using a dirty or wet power plug may

lead to electric shock or other perils.



Appendix A-Time Zones

89

−11:00 Samoa−10:00 United States-Hawaii-Aleutian

−10:00 United States-Alaska-Aleutian

−09:00 United States-Alaska Time

−08:00 Canada(Vancouver, Whitehorse)

−08:00 Mexico(Tijuana, Mexicali)

−08:00 United States-Pacific Time

−07:00 Canada(Edmonton, Calgary)

−07:00 Mexico(Mazatlan, Chihuahua)

−07:00 United States-Mountain Time

−07:00 United States-MST no DST

−06:00 Canada-Manitoba(Winnipeg)

−06:00 Chile(Easter Islands)−06:00 Mexico(Mexico City, Acapulco)

−06:00 United States-Central Time

−05:00 Bahamas(Nassau)

−05:00 Canada(Montreal, Ottawa, Quebec)

−05:00 Cuba(Havana)

−05:00 United States-Eastern Time

−04:30 Venezuela(Caracas)

−04:00 Canada(Halifax, Saint John)

−04:00 Chile(Santiago)

−04:00 Paraguay(Asuncion)

−04:00 United Kingdom-Bermuda(Bermuda)

−04:00 United Kingdom(Falkland Islands)

−04:00 Trinidad&Tobago

−03:30 Canada- New Foundland(St.Johns)

−03:00 Denmark-Greenland(Nuuk)

−03:00 Argentina(Buenos Aires)

−03:00 Brazil(no DST)

−03:00 Brazil(DST)

−02:00 Brazil(no DST)

−01:00 Portugal(Azores)

0 GMT

0 Greenland

0 Denmark-Faroe Islands(Torshaven)

0 Ireland(Dublin)

0 Portugal(Lisboa, Porto, Funchal)0 Spain-Canary Islands(Las Palmas)

0 United Kingdom(London)

0 Morocco

+01:00 Albania(Tirana)

+01:00 Austria(Vienna)

+01:00 Belgium(Brussels)

+01:00 Caicos

+01:00 Chatam

+01:00 Croatia(Zagreb)

+01:00 Czech Republic(Prague)

+01:00 Denmark(Copenhaven)

+01:00 France(Paris)+01:00 Germany(Berlin)

http://en.wikipedia.org/wiki/Hawaii


http://en.wikipedia.org/wiki/UTC%E2%88%9209:00




http://en.wikipedia.org/wiki/Toronto



http://en.wikipedia.org/wiki/Cuba

http://en.wikipedia.org/wiki/Venezuela

http://en.wikipedia.org/wiki/Chile



http://en.wikipedia.org/wiki/Paraguay









http://en.wikipedia.org/wiki/Nuuk

http://en.wikipedia.org/wiki/Argentina

http://en.wikipedia.org/wiki/Faroe_Islands

http://en.wikipedia.org/wiki/Ireland

http://en.wikipedia.org/wiki/Metropolitan_France

http://en.wikipedia.org/wiki/Metropolitan_France

http://en.wikipedia.org/wiki/Ireland

http://en.wikipedia.org/wiki/Faroe_Islands

http://en.wikipedia.org/wiki/Argentina

http://en.wikipedia.org/wiki/Nuuk





http://en.wikipedia.org/wiki/Paraguay


http://en.wikipedia.org/wiki/Chile

http://en.wikipedia.org/wiki/Venezuela

http://en.wikipedia.org/wiki/Cuba


http://en.wikipedia.org/wiki/Toronto








90

+01:00 Hungary(Budapest)

+01:00 Italy(Rome)

+01:00 Luxembourg(Luxembourg)

+01:00 Macedonia(Skopje)

+01:00 Netherlands(Amsterdam)

+01:00 Namibia(Windhoek)+02:00 Estonia(Tallinn)

+02:00 Finland(Helsinki)

+02:00 Gaza Strip(Gaza)

+02:00 Greece(Athens)

+02:00 Israel(Tel Aviv)

+02:00 Jordan(Amman)

+02:00 Latvia(Riga)

+02:00 Lebanon(Beirut)

+02:00 Moldova(Kishinev)

+02:00 Russia(Kaliningrad)

+02:00 Romania(Bucharest)

+02:00 Syria(Damascus)+02:00 Turkey(Ankara)

+02:00 Ukraine(Kyiv, Odessa)

+02:00 Syria(Damascus)

+03:00 East Africa Time

+03:00 Iraq(Baghdad)

+03:00 Russia(Moscow)

+03:30 Iran(Teheran)

+04:00 Armenia(Yerevan)

+04:00 Azerbaijan(Baku)

+04:00 Georgia(Tbilisi)

+04:00 Kazakstan(Aqtau)

+04:00 Russia(Samara)

+05:00 Kazakstan(Aqtobe)

+05:00 Kyrgyzstan(Bishkek)

+05:00 Pakistan(Islamabad)

+05:00 Russia(Chelyabinsk)

+05:30 India(Calcutta)

+06:00 Kazakhstan(Astana, Almaty)

+06:00 Russia(Novosibirsk, Omsk)

+07:00 Russia(Krasnoyarsk)

+07:00 Thailand(Bangkok)

+08:00 China(Beijing)

+08:00 Singapore(Singapore)

+08:00 Australia(Perth)

+09:00 Korea(Seoul)+09:00 Japan(Tokyo)

+09:30 Australia(Adelaide)

+09:30 Australia(Darwin)

+10:00 Australia(Sydney, Melbourne, Canberra)

+10:00 Australia(Brisbane)

+10:00 Australia(Hobart)

+10:00 Russia(Vladivostok)

+10:30 Australia(Lord Howe Islands)

+11:00 New Caledonia(Noumea)

+12:00 New Zeland(Wellington, Auckland)

+12:45 New Zeland(Chatham Islands)

+13:00 Tonga(Nukualofa)

http://en.wikipedia.org/wiki/Italy

http://en.wikipedia.org/wiki/Greece

http://en.wikipedia.org/wiki/Israel

http://en.wikipedia.org/wiki/Lebanon

http://en.wikipedia.org/wiki/Romania

http://en.wikipedia.org/wiki/Syria


http://en.wikipedia.org/wiki/Iraq

http://en.wikipedia.org/wiki/Iran

http://en.wikipedia.org/wiki/India

http://en.wikipedia.org/wiki/Almaty

http://en.wikipedia.org/wiki/Singapore

http://en.wikipedia.org/wiki/Chatham_Islands

http://en.wikipedia.org/wiki/Tonga

http://en.wikipedia.org/wiki/Tonga

http://en.wikipedia.org/wiki/Chatham_Islands

http://en.wikipedia.org/wiki/Singapore

http://en.wikipedia.org/wiki/Almaty

http://en.wikipedia.org/wiki/India

http://en.wikipedia.org/wiki/Iran

http://en.wikipedia.org/wiki/Iraq



http://en.wikipedia.org/wiki/Romania

http://en.wikipedia.org/wiki/Lebanon

http://en.wikipedia.org/wiki/Israel

http://en.wikipedia.org/wiki/Greece

http://en.wikipedia.org/wiki/Italy



Index

91

About This Guide v Account Registration 39 Account Management 39 Adding Contacts 26 Anonymous Call 59 Anonymous Call Rejection 60 Answering Calls 47 Area Code 42 Attaching Stand 13 Automatic Call Distribution (ACD) 75 Audio Settings 24

Backlight 19 Basic Network Settings 16 Blacklist 30 BLF list 64 Block Out 42 Busy Lamp Field (BLF) 63

CE Mark Warning vi Call History Management 31 Call Forward 51Call Mute 50

Call Hold/Resume 50Call Recording 67 Conference 55 Copyright vi Customizing Your Phone 19 Contact Management 26Call Park 57Call Pickup 58 Call Return 49Call Transfer 53

Declaration of Conformity viDeleting Contacts 28 Dial-now 41Dial Plan 40 Documentation 9 Do Not Disturb (DND) 51 DSS Keys 34 Dual Headset 33

Editing Contacts 27 Emergency Number 43

Ending Calls 48

Getting Started 11General Settings 19

Hardware Component Instructions 1Headset Use 33 Headset Activation/Deactivation 33 Headset Prior 33 Hot Desking 68 Hot Line 44

Icon Instructions 3 Idle screen 17 Importing/Exporting Contact lists 29 Incoming intercom call features 70Intercom 70In This Guide v

Key as Send 22 Keypad Lock 22

Language 19LED Instructions 5 Limitation of Liability 87 Line Keys 38 Live Dialpad 43 Local Conference 55 Local Directory 26 Logo Customization 32

Memory Keys 34Messages 77

Message Waiting Indicator 80 Multiple Line Keys per Account 39 Music on Hold 75 Multicast Paging 72

Network Conference 56 Network Connection 13 No answer Forward 51

Packing List 11

Phone Installation 13 Phone Initialization 15 Phone Status 16




Phone User Interface 6 Placing Calls to Contacts 28 Placing Calls 45Programmable Keys 38

Overview 1 Outgoing intercom Calls 70

Registration 17Redialing Numbers 49Regulatory Notices 87 Remote Phonebook 30 Replace Rule 40 Ring Tones 24Receiving RTP Stream 74

Searching for Contacts 28 Safety Instructions 87 Semi-attended Transfer 53 Sending RTP Stream 72Service Agreements 87 Shared Line 65 Short Message Service(SMS) 77System Customizations 32

Time and Date 20

Time Zones 89Troubleshooting 83

Voice Mail 79 Volume 24

Warranty vi WEEE Warning vii Web User Interface 7