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IArgox website: http://www.argox.com
X-1000VLX-2000V / X-2000V ZipX-2300E / X-2300ZE
X-3200 / X-3200ZX-3200E / X-3200ZE
Xellent Series Industrial Barcode PrinterUsers Manual
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II
Table of Contents
1.Getting Started 5
Unpacking 5Connecting the Power Cord 8Internal Parts and Features 10Loading Ribbon 13Switching Ribbon Wound Ink-side in or Ink-side out 17Loading Media 19
Standard Mode Loading Media 20Peel Off Mode Loading Media 24Cutter Mode Loading Media 28
Adjust Position of Label Sensor 31
2. Printer Operation 32
Front Panel 32LED Indicators 33
Buttons 34LCD Display 35Setting Display Language 37Changing Settings from the Panel 38
Media Calibration 46Printing a Configuration Report 47Resetting to Factory Default Settings 51
3. Computer Connections 52
USB Interface Requirements 52Centronics Parallel Port 52Serial (RS-232) Port 53Ethernet 10/100 Internal Printer Server Option 54Ethernet Module Status Indicators 54Communicating with the Printer 56Installing a Plug and Play printer driver (for USB only) 56
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III
Installing a Printer Driver (for other interfaces except USB)62
4. Troubleshooting 69
LED and LCD Diagnosis 69Media Problems 69Ribbon Problems 70Other Problems 70
Printer Status 71Transmission Problems 72
Recovery 72Printer Maintenance 73Cleaning the Print Head 74
Cleaning Interval 74Cleaning Material 74Cleaning Direction 75
Cleaning the Roller 75
Cleaning the Media Compartment 755. Advanced Installation and Adjustment 76
Print Head Pressure 76Print Head Print Line Position 79Ribbon Tension Adjustment 82Printing Wrinkle 84Rotary Cutter and Guillotine Cutter Installation 87
Rotary Cutter and Guillotine Cutter Settings 90Rotary Cutter with Paper Jam 93Guillotine Cutter with Paper Jam 94Dispenser Installation 95RTC Battery Replacement 98Stand-alone with Keyboard 99Stand-alone with Barcode Reader 105
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IV
6. Technical Reference 109
General Specifications 109Printer Programming Language A, PPLA 113Printer Programming Language B, PPLB 114Printer Programming Language Z, PPLZ 116
Interface Specifications 118USB 118PS/2 118Serial Interface 119
Connection with Host: 120Parallel (Centronics) 122Ethernet Interface 123
Auto Polling 123ASCII TABLE 124
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5
1. Getting Started
Congratulations on choosing the Argox Xellent Series (X-Series)
industrial barcode printer. This users manual describing the
Xellent Series printer models, will help you get to know your new
printer. The manual includes a guide to operate the printer as well
as related information on troubleshooting, maintenance, and
technical reference. Illustrations are provided to help you quickly
become familiar with the printer.
Proprietary Statement
This manual contains proprietary information of Argox Information
Co., Ltd. It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such
proprietary information may not be used, reproduced, or disclosed
to any other parties for any other purpose without the expressed
written permission of Argox Information Co., Ltd.
CAUTION:
Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.
Unpacking
After receiving your printer,please check for possible shippingdamage:
1. Inspect the outside of both the box and the printer for
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6
possible damage.
2. Open the top cover of the printer to see if the media
compartments are in order.
Note: If damage has occurred, contact your shipping company
immediately to file a claim.
3. Check whether you have received the following
accessories together with the printer. If there are any
items missing, please contact your local dealer.
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7
Package Contents
Printer Power Cord
Quick Guide Core for RibbonCD Rom (including
software and users
manuals)
USB Cable
1 ID Core for
Ribbon
Power Cord
Printer
CD ROM
Quick
Guide
USB Cable
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8
Connecting the Power Cord
Before setting up and connecting the printer you should consider
the following.
WARNING! Do not operate the printer in an area where it might
get wet.
Find a solid flat surface with adequate room for the printerand enough space above for media and ribbon access.
Place the printer within cable distance of the host and
printer (serial or parallel cable.)
Isolate the power cord from other electrical cables.
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9
Connect the power cord as below.
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10
Internal Parts and Features
Ribbon Pick-up Spindle Ribbon Su l S indle
Media Supply Spindle
Bracket
Thermal Print Head
Feed Slot
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Standard Mode
Head Latch
Paper Sensor Guide
Paper Roller
Thermal Print Head
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Peel Off Mode
Cutter Mode
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13
Loading Ribbon
Note: Thermal Transfer printing requires media to print with
appropriate ribbon. This section can be referred to, for X-Series
to use transfer thermal printing. The sample steps below are
based on ribbon wound ink-side in as an example.(X series
printers use ribbon wound ink-side in as default. To change
setting to ribbon would ink-side out, refer to Section - Switching
Ribbon Wound Ink-side out or Ink-side in)
1. Lift the top cover and front access door to expose the
media compartment. (Figure 1)
2. Turn the head latch counter-clockwise and open the
bracket. (Figure 2)
1
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3. Unwrap the ribbon and separate the ribbon roll from the
bare core. Insert the ribbon roll onto the ribbon supply
spindle. (Figure 3)
Bracket
2
HeadLatch
3
Ribbon SupplySpindle
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4. Lead the ribbon through the print head module. (Figure 4)
5. Attach the edge of the ribbon onto the bare core and windit a bit onto the core. Make sure the coating side of the
ribbon is face down.
Bare Core
PrintHead
Module
4
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6. Insert the core onto the ribbon pick-up spindle. (Figure 5)
7. Turn the pick-up spindle to ensure the ribbon is tightly
wound.
Ribbon
Pick-up
Spindle
5
Ribbon
Pick-upSpindle
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Switching Ribbon Wound Ink-side in or Ink-side out
The printer is produced to suit flexible applications, no matter with
ribbon wound ink-side in (manufacturing default), or with ribbon
wound ink-side out. The steps to switch for ribbon wound ink-side
out are listed as follows:
1. Pull and move the SHAFT RIBBON ADJ to Outside:
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2. After the adjustment above, ribbon wound ink-side out can beused. Then install the ribbon:
3. If ribbon wound ink-side in is in use, pull and move theSHAFT RIBBON ADJ to Inside. Then install the ribbon:
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Loading Media
The X-Series printers offer three different loading modes:
standard, peel-off, or with a cutter.
Standardmode allows you to collect each label freely.
Peel-off mode peels backing material away from the label
as it prints. After the label is removed, the next label prints.
Cuttermode automatically cuts the label after it prints.
Note:
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Standard Mode Loading Media
1. Insert the media roll into the media supply spindle and
move the media guide to the inside. (Figure 1)
1 MediaGuide
Media Supply
Spindle
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2. Turn the head latch counter-clockwise and open the
bracket. Remove the outside media guide. (Figure 2)
3. Lead the media through the print head module and under
the paper sensor guide. (Figure 3)
Head
Latch
Bracket
OutsideMedia
Guide
2
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4. Return the outside media guide, close the bracket, and
hook the head latch. (Figure 4)
4 HeadLatch
Outside Media Guide
Bracket
3
Print Head
Module
Paper Sensor
GuidePaper Sensor
Position Lever
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5. Close the top cover and the front access door and turn
on the printer, or press the FEED button if the printer isalready on. (Figure 5)
5
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Peel Off Mode Loading Media
Follow steps 1 to 3 in Standard Mode Loading Media above.
1. From the leading end of the media roll remove enough
labels to expose 6-inches of backing paper. (Figure 1)
Backin Pa er
1
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2. Lead the media backing paper through the print head
module. (Figure 2)
3. Push down the peel-off mechanism release lever and
lead the media under the peeler module. (Figure 3)
3
Dispenser Module
Peel Lever
2
Print Head
Module
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4. Close the peeler module using the peel-off mechanism
release lever. (Figure 4)
5. Close the top access door and turn on the printer or
press the FEED button if the printer is already on.
(Figure 5)
5
4
Peel Lever
Dispenser Module
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Notes:
1. The FEED button does not make the printer peel. Toenable Peeling function, set by the LCD panel.
2. Make sure the peeler sensor is out of the ribbon path
when installed.
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Cutter Mode Loading Media
Follow steps 1 to 3 in Standard Mode Loading Media above.
1. Insert the media into the print head module and under the
paper sensor guide. (Figure 1)
Paper Sensor Guide
Print Head Module
1
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2. Return the outside media guide, close the bracket, and
hook the head latch. (Figure 2)
2
Outside Media
GuideBracket
HeadLatch
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3. Close the top access door and turn on the printer or press
the FEED button if the printer is already on. The printer will
then feed the labels through the cutter automatically.(Figure 3)
Note: The FEED button does not make the printer cut. To
enable Cutter function, set by the LCD panel
3Cutter
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Adjust Position of Label Sensor
Function of the label sensor is to detect the gap, notch, or holes oflabels, to help the printer for accurate print positions and label
length. For labels with gaps, label sensor can be positioned
wherever media locates. If labels with notches or holes are in use,
follow the steps below to check position of the label sensor:
- Unlatch the Print head Latch. (as Figure 2 in Section
Standard Mode Loading Media)
- Pull down Paper Sensor Position Lever (as Figure 3 inSection Standard Mode Loading Media), to horizontally
adjust position of label sensor.
- Make sure the Media sensor position mark locates right on
notch or hole of labels.
Check below.
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2. Printer Operation
The illustrations below describe parts and features of X-Series.
Front Panel
Top Access Door
Front Access Door
X-1000VL
LEDs and
Buttons
LCD DisplayX-2000V
X-2000V Zip
X-2300E
X-2300ZE
X-3200X-3200Z
X-3200E
X-3200ZE
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The front panel includes:
3 LED indicators (READY, MEDIA and RIBBON)
3 buttons (FEED, PAUSE and CANCEL)
LCD display (except X-1000VL)
Top Access Door
Front Access Door
LED Indicators
There are three LED indicators on the front panel - READY,
MEDIA and RIBBON. These indicators display operation status of
the printer.
READY On Normal operation
Off Error conditions including ribbon out, media
out, print tasks cancelled, printing errors, printerpaused, printer receiving data
MEDIA On Normal operation
Blinking Media is used out; install new media.
Print head overheat (LCD will indicate Print Head
Heat; printer will resume printing automatically
later.)
RIBBON On thermal transfer mode with ribbon installed.
Off direct thermal mode with no ribbon installed.
Blinking Ribbon is used out; install new ribbon.
For the X-2000V / X-2000V Zip / X-2300E /
X-2300ZE / X-3200 / X-3200Z / X-3200E /
X-3200ZE models, modes of thermal transfer and
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direct thermal can be set via the printer panel.
For the X-1000VL model, set via Printer Utility,
Windows driver or printer commands.
Buttons
There are three buttons, each with two basic functions.
Button Function 1
(Press the button)
Function 2
(Press the button andpower switch together)
FEED Feed a label Perform self test & print
configuration report
PAUSE Pause printing
Press again to resume
printing
Perform a media
calibration
CANCEL Interrupt and delete a print
task
Force printer to continue
after an error is solved.
Reset FLASH settings
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LCD Display
The X-2000V / X-2000V Zip / X-2300E / X-2300ZE / X-3200 /
X-3200Z / X-3200E / X-3200ZE models have a LCD that shows:
printer status
printer settings
input data from a keyboard or barcode reader
After power-on, the LCD displays the following message as
examples:
X-2000V / X-2000V Zip / X-2300E / X-2300ZE
X-3200 / X-3200Z / X-3200E / X-3200ZE
The first parameter is either 203 or 300, which stands for the
printer resolution. The second parameter indicates the emulation
(printer language), PPLA, PPLB or PPLZ.
Notes:
The Ethernet models will prompt ETHERNET CARD
INITIALIZING on LCD for about 20 seconds after Power-on and
then show the message above.
READY (203,PPLB)
READY (300,PPLB)
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If a keyboard is plugged in, the LCD display will indicate:
X-2000V / X-2000V Zip / X-2300E / X-2300ZE
X-3200 / X-3200Z / X-3200E / X-3200ZE
If a barcode reader is connected, the LCD display will indicate:
X-2000V / X-2000V Zip / X-2300E / X-2300ZE
X-3200 / X-3200Z / X-3200E / X-3200ZE
If an abnormal condition occurs, the LCD display will indicate.
For example:
READY (203,PPLB)
FOR KEYBD
READY (300,PPLB) FOR KEYBD
READY (203,PPLB)
WITH B.C. READER
READY (300,PPLB)
WITH B.C. READER
RIBBON OUT
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Setting Display Language
The printers LCD display supports six languages: English,
French, German, Italian, Spanish, and Portuguese.
Item Range Factory Default
LANGUAGE ENGLISH,
FRENCH,
GERMAN,
ITALIAN,
SPANISH,
PORTUGUESE,
SIMPLIFIED CHINESE
ENGLISH
To select a language:
1. Press the PAUSE and CANCEL buttons at the same time.2. Hold both buttons for about 3 seconds and release.
3. The language selection screen appears.
4. Press the FEED button for the next language.
5. Press the CANCEL button to select and set the language.
Press PAUSE or the PAUSE+CANCEL buttons to exit the
language selection screen and enter normal standard mode.
LANGUAGE
ENGLISH
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Changing Settings from the Panel
You may change settings using the buttons on the front panel of
the X-2000V, X-2000V Zip, X-2300E, X-2300ZE, X-3200,
X-3200Z, X-3200E, and X-3200ZE printer models, in addition to
changing settings via software commands.
Change settings via buttons on panel:
Buttons FunctionPAUSE+CANCEL Press to enter setting mode. (Dont press
over 1 second)
Press again to exit setting mode and return
to normal mode.
FEED Press to show next parameter.
PAUSE Press to show next setting item.CANCEL Selects and saves a parameter to
permanent FLASH memory. Unless
changed via panel or command the
parameter is saved even if you restart the
printer.
Note: Do not change settings during printing or sending printingdata.
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LCD Function Setting Procedure
The following procedure is an example of setting procedureto direct thermal printing mode:
LCD indicating LCD setting steps
READY (203,PPLB)After printer power in on, LCD will indicateas shown at the left.
Step 1 Press both PAUSE + CANCEL buttons.
Then release the buttons to enter settings.
PRINT MODETHERM. TRANSFER*
LCD will then prompt LCD functionselections; default settings include the *sign. For example, the first option of printmodes is thermal transfer.
Step 2 Keep press FEED button until LCD
prompts the function setting needed.
PRINT MODE
DIRECT THERMAL For example, the second option of printmodes is direct thermal.
Step 3Press CANCEL button to store the setting.
PRINT MODEDIRECT THERMAL *
The option selected will now include the *sign.
Step 4 Press PAUSE button to continue the other
settings.Back to standard
printing modeAfter LCD function settings are completed,press both PAUSE + CANCEL and thenrelease them to exit from settings.
READY (203,PPLB) Now printer is in normal printing mode.
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Printer LCD function settings and parameters:
Item Range Factory
Default
Remarks
PRINT MODE DIRECT
THERMAL/
THERM.
TRANSFER
THERM.
TRANSFER
AUTO-CAL.
MODE
MODE 1
MODE 2MODE 3
MODE 4
MODE 1 Mode 1: Printer
performs AutoCalibration after
printing the first label,
if label height differs
from parameters in
printer's flash.
Mode 2: Printer
performs Auto
calibration when print
head is closed.
Mode 3: Printer finds
the first label gap
when print head is
closed.
Mode 4: Mode 1/2/3
all disabled. Manualcalibration is needed.
Not for X-2000V.
CONTROL
CODE SET
STANDARD
ALTERNATIVE 1
STANDARD Available only in
PPLA printer
language.
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ALTERNATIVE 2
ALTERNATIVE 3
CUT PEEL
OFFSET
-15 ~ 50 mm 0 mm To adjust cut and peel
positions.
OFFSET
-8 ~ 15 mm 0 mm Controls vertical print
positions. Positive
value only.
For X-2000V only.
TPH VER
OFFSET
-9~9 mm
(PPLA/PPLB)
-3~3 mm
(PPLZ)
0 mm To adjust offset of
vertical print position.
RECOVER
ENABLE,
DISABLE
DISABLE Will not reprint after
recovering from
media-out or
ribbon-out errors.CUTTER
INSTALLED
NO
YES
NO If YES: is selected,
printer will then enter
CUTTER TYPE and
CUT MODE settings.
CUTTER
TYPE
ROTARY-
NORMAL
ROTARY-REVERSE
GUILLOTINE-
FULL
GUILLOTINE-
PART
ROTARY-
NORMAL
Available only when
CUTTER INSTALLED
is set to YES.
ROTARY-REVERSE
is to recover from
paper jam in cutter
mode.
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CUT MODE NORMAL
CUTTER W/O
BACK
NORMAL Available only when
CUTTER INSTALLED
is set to YES.
PEELER
INSTALLED
NO
YES
NO
READER
INSTALLEDNO
YES
NO Available only in
PPLB printer
language.
WIN. CON.LEN.
0 ~ 254 mm 0 mm Available only inWindows with
bundled printer driver
and for continuous
media.
BASE SPEED
(IPS)
0 ~ 4 IPS 0 IPS Available only in
PPLA and PPLB
printer languages.
COUNTING DOWN
UP
DOWN
MEDIASENSE
R TYPE
REFLECTIVE
SEE-THROUGH
SEE-
THROUGH
To select for different
media types.
After changing sensor
setting, make sure to
calibrate beforeprinting.
BACK FEED DISABLE
ENABLE
DISABLE Available only in
PPLA and PPLB
printer languages.
Once ENABLE is
selected, printer
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enters BACK
DISTANCE setting.
BACK
DISTANCE
10~40 mm 21 mm Available only when
BACK FEED is
enabled.
BASE
DARKNESS
0~99 (PPLA)
-28~28 (PPLB)
0 Available only in
PPLA and PPLB
printer languages.
ABS.
DARKNESS
0~30 0 To select darkness.
Available only inPPLZ printer
language.
TRIM.
DARKNESS
-30~30 0 To fine-tune
darkness. Available
only in PPLZ printer
language.
BAUD RATE(RS232)
600 / 1200 / 2400/4800 / 9600 /
19200 / 38400 /
57600 / 115200
9600 Should be as same assetting of host.
PARITY
(RS232)
NONE
EVEN
ODD
NONE Should be as same as
setting of host.
LENGTH
(RS232)
8 DATA BITS
7 DATA BITS
8 DATA BITS Should be as same as
setting of host.
CLEAR FLASH NO
YES
NO When YES is
selected, all the label
forms, soft fonts, and
graphics stored will be
deleted.
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SETTING
PRIORITY
COMMAND/
LCD PANEL
COMMAND Choosing priority of
LCD settings. It
decides which settingmethod - by command
or by LCD panel, is
prior.
Ethernet settings and parameters(X-2300E. X-2300ZE. X-3200E. X-3200ZE):
Item Range FactoryDefault
Remarks
DHCP DISABLE
ENABLE
If printer has been connected to a
router, IP address will be assigned
automatically by DHCP server after
power on.
If printer is not connected to a
router, with DHCP disabled,settings of IP ADDRESS, SUBNET
MASK, and DEFAULT GATEWAY
settings will be available on LCD.
Every time when DISABLE is
changed to be ENABLE, LCD will
prompt ETHERNET CARD
UPDATE FINISH
Then please reboot the printer.
IP ADDRESS xxx.xxx.xxx.xxx xxx range:0~255
When DHCP is disabled, default IPaddress is 192.168.1.100.
If _ sign appears, that means that
SUBNET
MASK
xxx.xxx.xxx.xxx
DEFAULT xxx.xxx.xxx.xxx
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GATEWAY DHCP setting is disabled. On thecontrary, DHCP setting is enabled.
1. FEED/CONFIG. :
change contents.(ex. from 000.000.000.000 to255.255.255.255)
2. PAUSE/CALIBR. :
shift _sign position.
(ex. from 255.255.255.255 to255.255.255.255)
3. CANCEL/RESET.:
Select next function setting. (_
sign must at the third digit of each
parameter, for example, xxx).
4. To change IP ADDRESS or
SUBNET MASK, enter DEFAULT
GATEWAY setting, press CANCEL
button once; LCD will prompt
ETHERNET CARD UPDATE
FINISH
Then reboot the printer.
MAC
ADDRESS
yyyy-yyyy-yyyy (yyyy = 0000~FFFF)
To have more information on Ethernet settings, please refer toEthernet Users Guide.
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Media Calibration
After the media is loaded, please perform media calibration to
calibrate the label sensor in advance.
1. Turn off the printer
2. Press and hold the PAUSE button and turn on the power.
3. When CALIBRATION is displayed on the LCD, and
both READY and MEDIA indicators blink, release the
PAUSE button.(The Ethernet models will first prompt ETHERNET CARD
INITIALIZING on LCD after Power-on and then show the
CALIBRATION message as described above.)
4. The printer feeds 12-inches of blank labels.
5. When READY is displayed, the READY and MEDIA
indicators stop blinking but remain illuminated.
Note: For X-1000VL, the steps about LCD can be ignored.
Important!
1. Its suggested to perform media calibration after changing
media types.
2. Before calibration, be sure media and ribbon (for thermal
transfer printing) have been loaded correctly. The label sensorneeds to locate properly to index labels gaps/ notches/ holes.
3. After media calibration is finished, printer stores settings into its
flash. Without media calibration, printer may detect labels with
less accuracy, especially for small labels less than 1.5 high.
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Printing a Configuration Report
To perform a self-test and print a configuration report, helping tocheck printers print quality and internal settings. Steps as below:
1. Turn off the printer.
2. Load media and ribbon.
3. Press and hold the FEED button while turning on the
power.
4. When SELF-TEST is displayed on the LCD, release
the FEED button.(The Ethernet models will first prompt ETHERNET CARD
INITIALIZING on LCD after Power-on and then show the
SELF-TEST message as described above.)
5. The printer now prints out a configuration report.(as the
sample in next page)
6. Printer will enter Dump mode after printing configuration.
In Dump mode, all characters will be printed in 2 columns:the right shows characters received from your system, and
the left are the corresponding hexadecimal values of the
characters. It allows users or engineers to verify and
debug the program.
To return to normal operation mode from Dump mode,
press the CANCEL button. Another way is to turn off
printer power, and then restart printer.
Note: For X-1000VL, the steps about LCD can be ignored.
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Sample of Configuration Report based on X-2300E:
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1. Firmware Version Information
2. Standard RAM Size
3. Available RAM Size4. Flash Type
5. Available Flash Size
6. Font Symbol Set
7. Print Mode (Thermal Transfer or Direct Thermal)
8. Sensor type (See-Through or Reflective)
9. Label-less Calibration Value
10. No. of downloaded Soft Fonts11. RTC Time
12. No. of downloaded Argox Format Fonts
13. Cut Count
14. Label Length Meter
15. RS232 Protocols
16. Check Sum
17. Speed/Darkness18. Media Type
19. Print Width
20. Label Length
21. Backfeed Disable/Enable
22. Cutter Disable/Enable
23. Peeler Disable/Enable
24. Cutter/Peeler Offset value25. R(X,Y)
26. H. position adjust
27. Calibration Type Mode
28. Ethernet Module Version
29. IP Address
30. Subnet Mask
31. Gateway
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32. Mac Address
33. SNMP
34. DIP switch
Switch ON OFF
2Direct
ThermalDefault
35. Font Image
Remark
What continue after the parameters are test patterns of print head.
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Resetting to Factory Default Settings
To reset the printer to factory default settings:1. Turn off the printer.
2. Press and hold the CANCEL button and turn on the
printer.
3. When RESET is displayed on the LCD and the
READY indicator blinks, release the CANCEL button.
(The Ethernet models will first prompt ETHERNET CARD
INITIALIZING on LCD after Power-on and then show theRESET message as described above.)
4. When READY is displayed on the LCD, the READY
indicator stops blinking but remains illuminated.
5. The following information is now back to defaults:
Label parameters
Heat (Darkness)
Speed
Symbol set (language)
Others for specific emulation
Notes:
1. For X-1000VL, the steps about LCD can be ignored.
2. Be cautioned that this will reset all printer settings back to
defaults; if possible, print the configuration label in
advance before reset.
3. All settings stored in FLASH memory are retained even
after turning off the printer.
4. You must perform the calibration after resetting the printer.
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3. Computer Connections
This printer comes with USB interface, a standard Centronicsparallel interface, and a nine-pin Electronics Industries
Association (EIA) RS-232 serial data interface.
USB Interface Requirements
The Universal Serial Bus (USB) interface is compatible with yourexisting PC hardware. The USBs plug and play design makes
installation easy. Multiple printers can share a single USB
port/hub.
Centronics Parallel Port
You can connect the printer to the host computers parallel port
using any standard Centronics cable. The required cable must
have a standard 36-pin parallel connector on one end, which is
plugged into the parallel port located on the back of the printer.
The other end of the parallel interface cable connects to the
printer connector at the host computer. For pin-out information,
please refer to the Technical Reference in this manual.
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Serial (RS-232) Port
The required cable must have a nine-pin "D" type male connectoron one end, which is plugged into serial port located on the back
of the printer. The other end of the cable connects to a serial port
on the host computer. For technical and pin-out information,
please refer to the Technical Reference in this manual.
Note:
1. Centronics allows a much higher communication speed thanserial.
2. The pin assignment of serial cable is different from PC. Please
contact your local Argox reseller if you need this cable.
Parallel
Port
USB
PS/2
Serial Port
Power Switch
AC plug
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Ethernet 10/100 Internal Printer Server Option
X-2300E / X-2300ZE / X-3200E / X-3200ZE models provide
Ethernet interface (RJ45), which allows host in a local area
network to conveniently use several printers by Ethernet
connectivity at the same time.
Ethernet Module Status Indicators
The indicators with two different colors help users
understand status of Ethernet:LEDStatus
Description
Both Off No Ethernet link detected.
BlinkingThe printer waits for printer ready.
It will take about 20~30 seconds to be ready.
Green
Speed LED On: 100 Mbps link
Off: 10 Mbps link
Amber Link/Activity LED
On: link up
Off: link down
Flash: activity
Note:
When using Ethernet model printer, please wait till the Ready
Indicator to stop blinking, before starting printer operations.
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Ethernet indication:
Amber LED
Green LED
CentronicsParallel
USB
PS/2
RS232 Serial
Power Switch
AC Power Jack
Ethernet
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Communicating with the Printer
The bundled printer driver can be applied to all applications underWindows XP/ Vista/ Windows 7/ Windows 8, supporting 32-bit/
64-bit operation systems. With this driver you can operate any
popular Windows software applications including Argox Bartender
UL label editing software or MS Word, etc., to print to this printer.
The following installation steps are based on X-3200 as an
example. The screens included for these steps are taken fromWindows XP; steps in other versions of operation systems aresimilar. Drivers can be installed via the CD-Rom included inprinter package; or it can be downloaded from Argox website >>Technical Support >> Download Center >> select product modelto access: http://www.argox.com/content.php?sno=0000033
Installing a Plug and Play printer driver (for USBonly)
Note:
We strongly recommend that you use the Seagull Driver Wizard
instead of the Microsoft Windows Add Printer Wizard when
installing and updating your Drivers by Seagull.
(Even though the "Add Printer Wizard" is from Microsoft, it too
easily performs a number of tasks incorrectly when updating
existing drivers. It also badly handles the situation where a printer
driver is already in use by a Windows application.)
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1. Turn off the printer. Plug the power cable into the power
socket on the wall, and then connect the other end of the
cable to printer's power socket. Connect the USB cable to theUSB port on the printer and on the PC.
2. Turn on the printer. If the printer supports Plug-and-Play, and
you have successfully connected it using a USB cable, then
the Windows Add Hardware Wizard will automatically detect
the printer and display a dialog that allows you to install a
driver. Click Cancel and do not install the driver using this
wizard.
3. Prepare the documentation and software CD-Rom from
printer package and then install to CD-Rom drive of your
computer. The CD-Rom will bring out the following prompt.
Click Go:
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4. Choose Industrial Barcode Printers on the screen, go to
X-3200 product page, click on version of Seagull driver and
then start installation:
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Instead of the flash prompt above, another way to install
Seagull driver is to run the DriverWizard utility from theInstallation Directory where the Seagull driver files locates.
5. On the Seagull Driver Wizard prompt, select the first radio
button to Install a driver for a Plug and Play printer:
Then click Next.
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6. Enter Printer name (i.e. Argox X-3200 PPLB) and select "do
not share this printer, and click "Next"
7. Check all the data on the showing screen, if it is correct, click
"Finish".
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8. After the related files have been copied to your system, click
"Finish".
9. After driver installation is complete, click "Close".
The driver should now be installed.
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Installing a Printer Driver (for other interfacesexcept USB)
1. Turn off the printer. Plug the power cable into the power
socket on the wall, and then connect the other end of the
cable to printer's power socket. Connect the Parallel cable,
Serial cable, or Ethernet cable to the proper port on the printer
and on your computer.
2. Prepare the documentation and software CD-Rom from
printer package and then install to CD-Rom drive of your
computer. The CD-Rom will bring out the following prompt.
Click Go:
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3. Choose Industrial Barcode Printers on the screen, go to
X-3200 product page, click on version of Seagull driver and
then start installation:
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Instead of the flash prompt above, another way to installSeagull driver is to run the DriverWizard utility from the
Installation Directory where the Seagull driver files locates.
4. On the prompt, Windows Printer Driver, select I acceptand click "Next".
5. Assign the directory to keep Seagull driver, (for example:C:\Seagull) and click "Next".
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6. Click "Finish".
7. Select Install printer drivers and Click "Next"
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8. Select model & emulation - the following examples are based
on model X-3200 PPLB:
9. Select the port of the printer and click "Next".
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10. Enter Printer name (i.e. Argox X-3200 PPLB) and select
"do not share this printer, and click "Next".
11. Check all the data on the showing screen, if it is correct, click
"Finish".
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12. After the related files have been copied to your system, click
"Finish".
13. After driver installation is complete, click "Close".
The driver should now be installed.
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4. Troubleshooting
Normally, if the printer is in not working properly, the "READY" LEDblinks continuously, and printing and communication between the
host and printer stops.
LED and LCD Diagnosis
Blinking LEDs indicate a problem. Check the LEDs and the LCD
display and refer to the following solutions:
Media Problems
LED/LCD Indication
READY and MEDIA LEDs Blinking
LCD Display MEDIA OUT
Possible Problems Solutions Remarks
Miss-detected gap Check the media path
Check the position of
the label sensor
For continuous
media, check
application and
driver, and select
continuous media.
Media out Supply the media roll
Media not installed Install the media roll
Media jam Recover the jam
Note: If problem continues perform a label sensor calibration.
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Ribbon Problems
LED/LCD Indication
READY and RIBBON LEDs Blinking
LCD Display RIBBON OUT
Possible Problems Solutions Remarks
Ribbon out Supply the ribbon roll Not applicable to
direct thermal.Ribbon jam Recover the jam
Ribbon sensor error Replace ribbon sensor
Note: If you use direct thermal, set with panel, Windows driver or
command.
Other Problems
LED Indication
READY LED Blinking
Problems Solutions Remarks
Serial IO error Check the baud rate, format
or protocol between host
and printer
Not for Centronics
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Cutter failed Check the media.
Check the connection
between cutter and main
board.
Call for service.
Memory full Check graphics and soft
fonts from host. Delete by
application software forthose no longer in use.
Need to reboot the
system.
Note: After problem is solved, press CANCEL to continue printing.
Printer Status
LCD display Blinking
LED
Description
PAUSE READY Printer is paused. Press PAUSE or
CANCEL to return to normal.
MEDIA OUT MEDIA
READY
Media is uninstalled or used up. Load new
media to the printer.
RIBBON OUT RIBBON
READY
Ribbon is uninstalled or end-of-ribbon
occurred. Load new ribbon to the printer.
SERIAL IO
ERROR
READY Format or baud rate of RS232communication is inconsistent between
printer and host.
CUTTER FAILED READY Cutter cannot cut off the media, checkmedia and cutter.
MEMORY FULL READY Printer buffer full due to loaded soft fonts,
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graphics or forms. Check data format. Call
for service.
SENSOR O.R. READY Media calibration is out of range for sensordetection. Make sure media is loaded and
media sensor locates under media.
PRINT HEAD
HEAT
MEDIA Printing job will start until the temperature
of TPH goes down.
HEAD OPEN READY Print head latch is not closed. To print label
the head latch must be closed.
Transmission Problems
If the host shows "Printer Time out"
1. Check if the communication cable (parallel or serial) is
connected securely to your parallel or serial port on the PC
and to the connector on the printer at the other end.2. Check if the printer power is turned on.
If the data has been sent, but there is no output from the printer.
Check the active printer driver, and see if Seagull Driver for your
Windows system and the label printer has been selected.
Recovery
After correcting problems, simply press the CANCEL button or
restart the printer. Make sure the LEDs are not blinking and
remember to resend your files.
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Printer Maintenance
Vertical streaks in the printout usually indicate a dirty or faulty printhead. (Refer to the following examples.) Clean the print head. If the
problem persists, replace the print head.
For unstable ribbon roll rotation, check the label path and make
sure the head latch is securely closed.
Poor printout quality:
The ribbon may not be qualified. The media may not be qualified.
Adjust the Darkness (heat temperature).
Slow down the print speed.
Refer to the following and clean the related spare parts.
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Cleaning the Print Head
To keep the Print Head remain in the best conditions and efficiency
and to extend duration for use, regular cleaning action is needed.
Note: Turn off the printer before cleaning.
Clean the print head as follows:
1. Turn off the printer.
2. Open the top cover to access the print head module3. Remove the ribbon.
4. Rub the print head with a cotton bud moistened with
Ethanol or IPA.
5. Check for any traces of black coloring or adhesive on the
cotton after cleaning.
6. Repeat if necessary until the cotton is clean after it is
passed over the head.
Cleaning Interval
Its strongly recommended to regularly clean print heads at least
when changing every one label roll (in direct thermal printing mode)
or every one ribbon roll (in thermal transfer printing mode). In
addition, if printers are operated under critical applications and
environments, or if its found that print quality is degraded, please
clean print heads more frequently.
Cleaning Material
Surface of print heads heating element is very fragile. To prevent
from any possible damage, please use soft cloth/ cotton buds with
Ethanol or IPA to clean print head surface.
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Its strongly recommended to wear hand gloves during cleaning
progress.
Do not touch print head surface by bare hands or with any hardequipment.
Water or spit should be kept away in case of corrosion on heating
elements.
Cleaning Direction
When cleaning the print head, always wipe in One-Way Direction -
from Left to Right only, or, from Right to Left only, to clean Heating
Line of print head gently without excessive stress.
Do not wipe back and forth, to avoid dust or dirt on cleaning cotton
would be attached onto print head again.
Special Caution:
Warranty of print heads will be void if print head serial number isremoved, altered, defected, or made illegible, under every
circumstance.
Cleaning the RollerUsing a cotton bud moistened with alcohol, clean the roll and
remove any attached glue.
Note: Clean the roller after it has been in contact with foreign
materials such as dust or adhesives.
Cleaning the Media CompartmentClean the media compartment with a cotton bud that has been
moistened with a mild detergent. Every time a media roll is printed,
you should clean this compartment to reduce the incidence dust.
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5. Advanced Installation and Adjustment
This chapter describes installation and adjustment procedure for Xseries industrial printers. Its recommended to be carried out bytechnicians, in order to keep overall printing performance.
Print Head Pressure
Printing quality can be fine adjusted based on which area on thelabel the printing quality discrepancy is located.
A. Right Hand Side EnhancementIf the phenomena as shown in Fig. 1 been observed, please turn
the Fine Adjustment Knob clockwise slightly then try printing again
to justify the printing quality improvement as shown in Fig.2. Repeat
the same process until the printing quality is well balanced on both
ends of the label.
Figure 1 Figure 2
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B. Left Hand Side Enhancement
If the phenomena as shown in Fig. 3 been observed, please turnthe Fine Adjustment Knob counter-clockwise slightly then try
printing again to justify the printing quality improvement as shown in
Fig.4. Repeat the same process until the printing quality is well
balanced on both ends of the label.
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Figure 3 Figure 4
Once the desired quality has been reached, please make note on
the new setting of the Fine Adjustment Knob and the type number
of ribbon been used in this printing task for future reference.
[Remark]:
Please note, as shown in Fig. 2 and Fig. 4, the Fine Adjustment
Knob is set to 0 as default setting when shipped from Argox
factory.
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Print Head Print Line Position
When the label only exhibits locally inferior printing quality and the
ribbon is not wrinkled, the position of the print head shall be
adjusted, and the adjusting position is shown as Fig. 1. The viewing
direction is facing the machine, and using hex socket screw driver
for the adjustment.
The adjusting portions for two hex socket screw locks marked in Fig.1 are shown in Fig. 2 and Fig. 3. When the right side of the label
exhibits inferior printing quality, as shown in Fig. 2, the screw at the
right side shall be adjusted. When the left side of the label exhibits
inferior printing quality, as shown in Fig. 3, the screw at the left side
shall be adjusted. The adjusting steps are as follows:
1. Clockwise rotate the screw a half circle and test printing;observe whether the printing quality has been gradually
improved or not; and stop the adjustment if the quality is
improved.
2. Repeat Step 1; if the printing quality has not been gradually
improved after five times, counterclockwise rotate five
circles back to the original position and then proceed Step
3.3. Counter-clockwise rotate the screw a half circle and test
printing; observe whether the printing quality has been
gradually improved or not; and stop the adjustment if the
quality is improved.
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Figure 1
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Figure 2 Figure 3
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Ribbon Tension Adjustment
Both ribbon supply spindle and ribbon pickup spindle are equipped
with control knobs to adjust ribbon tension. The control knobs can
rotate to both directions. Rotate the control knob clockwise to
increase ribbon tension; rotate it counter-clockwise to reduce ribbon
tension.
If the ribbon is wrinkled at ribbon supply, rotate clockwise controlknob of ribbon supply, to increase ribbon tension at ribbon supply
and further improve ribbon wrinkle. However, please be noted, too
much tension at ribbon supply may result in ribbon not moving
smoothly. Once it happens, rotate counter-clockwise control knob of
ribbon supply, to increase ribbon tension to balance the tension.
If the ribbon is wrinkled at ribbon pickup, rotate counter-clockwisecontrol knob of ribbon pickup, to decrease ribbon tension at ribbon
pickup and further improve ribbon wrinkle. If the tension is too little
at ribbon pickup, ribbon will not move smoothly, and needs control
knob to rotate clockwise to increase tension.
[Remark]:
The ribbon shaft has its user-friendly feature to allow users to adjustthe tension of ribbon shaft by rotating the knob. User can reset to
factory default tension by adjusting the ribbon shaft while the black
line was aligned to the marked arrows. The default setting when
shipped from Argox factory is shown as Figure 2 the two arrows
are in line with the black line.
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Figure 1
Figure 2
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Printing Wrinkle
During printing, ribbon may wrinkle and cause abnormal printing
quality. The following describes how to solve ribbon wrinkle
accordingly.
Figure A Figure B
Once the printouts as above appear, the possible cause may be theunequal positions of Ribbon Bracket, which needs to be adjusted
properly to make its heights equally the same at both sides. Steps to
adjust are as below:
1. Loose the screws at both sides and rotate counter-clockwise:
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2. Make sure the Ribbon Bracket is at its lowest position first; thentight up the screws by rotating clockwise.
3. Print a test page to check print quality. If the quality is improved,stop the adjustment; if not, continue with next step.
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4. If the test print appears as Figure A, remain the screw at the rightof Ribbon Bracket fixed, then loose the screw at the left, and
gradually fine-tune upward, until the print quality gets improved.
If the test print appears as Figure B, remain the screw at the left ofRibbon Bracket fixed, and then loose the screw at the right, andgradually fine-tune upward, until the print quality gets improved.
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Rotary Cutter and Guillotine Cutter Installation
Refer to the following steps to install the cutter kit onto printers:
1. Turn off the printer.
2. Remove the top covers on both left and right sides.
3. Install the Cutter Baby Board to the main board JP17 socket of
X-1000VL, X-2000V, X-2000V Zip / JP15 socket ofX-3200,
X-3200Z, X-3200E, X-3200ZE, X-2300E, X-2300ZE.4. Loose the three screws from Tear-off Bracket and then remove
Tear Bracket.
screw
Tear Bracket
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5. Insert the left side of cutter bracket (7) and secure the two
screws (6) to the print module.
Rotary Cutter
Guillotine Cutter
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6. Thread the cutter cable through hole (8) and route it to the
JP16 connector (CUTTER) on the X-1000VL/ X-2000V/
X-2000V Zip main boards, or to the JP14 connector(CUTTER) on the main board ofX-3200/ X-3200Z/
X-3200E/ X-3200ZE/ X-2300E/ X-2300ZE.
7. Turn on the printer.
8. For the X-2000V/ X-2000V Zip/ X-3200/ X-3200Z/ X-3200E/
X-3200ZE/ X-2300E/ X-2300ZE models with LCD, set the
parameter of CUTTER INSTALLED on the LCD to the ON
position. For the X-1000VL model, ignore this step.
After the cutter is installed, install media and ribbon.
1. Put the media end on the roller.
2. Close the print head latch.
3. Hold the PAUSE button and turn on the printer.
4. Release the button when the cutter starts cutting.
5. After cutting, the printer will feed the label for 8 inches.
Note: The procedure above is for first time installation or after
cutter jam. Normally the procedure for loading the media
through the cutter is:
1. Put the media end on the roller.
2. Close the print head latch.
3. Turn on the printer.
4. Press the FEED button to feed the media end through
the cutter.
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Rotary Cutter and Guillotine Cutter Settings
Before printing and cutting tasks, please make sure whether thecutter in use is Rotary Cutter, or Guillotine Cutter. Then selectproper settings via Seagull Driver for printer. The followinginstallation steps are based on X-3200 as an example.
1. Check X-3200 driver. Go to the prompt of Printer Properties, clickon the tag, Tools:
2. Click the Configure setting of driver, select Cutter Setup:
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3. Cutter Setup prompts will be indicated as below.Check on the radio button, Rotary if theres Rotary Cutter
installed.Then click OK:
Check on the radio button, Guillotine if theres Guillotine Cutterinstalled. Then click OK:
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4. Go to Printing Preference prompt of CP-2140 driver and then
click on the Stock tag. Check Post-Print Action settings andselect Cut.
If theres Guillotine Cutter installed and partial cut function isneeded, select Partial Cut in Post-Print Action.
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Rotary Cutter with Paper Jam
If there is paper jam inside rotary cutter, refer to Rotary CutterInstallation section to remove the rotary cutter. Check the Cam asmarked in Figure 1, find a slotted screwdriverto turncounter-clockwise as Figure 2. During turning the Cam of cutter,release the blade from paper and them remove the paper from thecutter.
Figure 1 Figure 2
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Guillotine Cutter with Paper Jam
If there is paper jam inside guillotine cutter, check in Figure 1 andfind where the screw under guillotine cutter. It is to control cutactions of guillotine cutter. Find a Phillips screwdriverto lay downthe blade by turning the screw counter-clockwise. Then paper canbe removed from the cutter as Figure 2.
Figure 1 Figure 2
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Dispenser Installation
Install a dispenser into the printer as follows:
1. Turn off the printer.
2. Remove the top cover on both left and right sides.
3. Assemble the related components for both left and rightsides. Check below:
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4. Connect the Peeler sensor to main board JP15 socket of
X-1000VL, X-2000V, X-2000V Zip / JP12 socket ofX-3200, X-3200Z, X-3200E, X-3200ZE, X-2300E, andX-2300ZE. Secure the dispenser board onto printer case.
5. Insert the left side of dispenser bracket and secure the three
screws to the TPH module.
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6. Install the ribbon and media.
7. Turn on the printer.
8. For the X-2000V/ X-2000V Zip/ X-3200/ X-3200Z/ X-3200E/
X-3200ZE/ X-2300E/ X-2300ZE models, set the parameter of
DISPENSER INSTALLED on the LCD to the ON position.
For the X-1000VL, ignore this step.
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RTC Battery Replacement
1. Turn off the printer; disconnect the AC power cable.2. Open the left cover of printer.3. Loose the lock for RTC Battery on main board and then replace
with a known good RTC battery.
CAUTION:
Risk of explosion if battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
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Stand-alone with Keyboard
This section covers stand-alone operation with keyboard. It isapplicable with printer models:
ArgokeePS/2
Keyboard
PrinterLanguage
PPLA PPLB Basic PPLB only
Model
X-1000VL
X-2000VX-3200X-2300EX-3200E
X-1000VL
X-2000VX-3200X-2300EX-3200E
Allmodels
X-2000V
X-3200X-2300EX-3200E
To use the printer in stand-alone operation with a keyboard follow
the procedure described below:
1. Make a form for the keyboard. (The form should include
ZS command to store to flash memory. Refer to the
following command sample.)
2. Turn on the printer; download the form from PC to printer.
3. Turn off the printer.
4. Connect the keyboard to the keyboard interface.
5. Turn on the printer.
6. Check LCD for instructions of each data string/ label count/
copies; type to input data accordingly.
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Form Control Functions:
Key Function
Esc Enter or exit from keyboard mode
Backspace Delete the last typed character
F1 Next form if more than one form exists
Enter - Select the form
- End of typed data
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Example: Making a Keyboard Form
1. Make a command file for the form, KBD.FRM.Command Description
ZS
FK"KBDFORM"
FS"KBDFORM"
V00,15,N,"Product Name ?"
C0,10,N,+1,"Product No. ?"
Q50,24
q816
S2
D8
ZT
A550,20,0,4,1,1,R,"ABC
COMPANY"
B550,60,0,2,2,4,40,B,C0
A540,150,0,3,1,1,N,V00
FE
ZN
Enable store to flash
Delete previous one
Start of form
Variable and display message
Counter and display message
Label dimension
Label width
Speed
Darkness
Print from top
Fixed data
Barcode I25 for counter
Print the input product
End of form
Disable store to flash
2. Send the file, KBD.FRM to printer under MS-DOS
>COPY/B KBD.FRM LPT1:
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3. Turn off the printer, connect the keyboard and then turn on
the printer. The LCD displays this message:
READY (203,PPLB)
FOR KEYBD
4. Press to enter the keyboard mode and the form
name appears. Press to select the form.
5. Key-in the product name and number.
6. Input the label count and copy count.
KBDFORM
Product Name ?
Barcode Printer
Product No. ?
0123456789
LABEL SET NO. ?
2
COPIES PER LAB ?
3
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7. Press to continue to the next label and repeat
steps 5 ~ 7, or to exit.
8. Output:
ENTER to go on,
Or ESC to return
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Stand-alone with Barcode Reader
This section covers stand-alone operation with barcode readers. Itis applicable with printer models:
Barcode Reader
Interface PS/2 RS-232
PrinterLanguage
PPLB PPLB
Model
X-2000VX-3200X-2300EX-3200E
X-1000VL
To use the printer in stand-alone operation with a barcode reader
(scanner), follow the procedure described below
1. Make a form for barcode reader. (Note that the form name
must be READER The form should include ZS commandto store to flash memory.)
2. Turn on the printer; download the form from PC to printer.
3. Set the parameter of READER INSTALLED on the LCD to
ON position.
4. Turn off the printer.
5. Connect the barcode reader to the keyboard interface.
6. Turn on the printer.7. Check LCD for instructions of each data string and scan
barcodes to input data accordingly.
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Example: Making a Barcode Reader Form
1. Make a command file for a form, READER.FRM.
Command Description
ZS
FK"READER"
FS"READER"
V00,15,N,"Product Name ?"
C0,10,N,+1,"Product No. ?"
Q50,24
q816
S2D8
ZT
A550,20,0,4,1,1,R,"ABC
COMPANY"
B550,60,0,2,2,4,40,B,C0
A540,150,0,3,1,1,N,V00PA1
FE
ZN
Enable store to flash
Delete previous one
Start of form
Variable and display message
Counter and display message
Label dimension
Label width
SpeedDarkness
Print from top
Fixed data
Barcode I25 for counter
Print the input product
Single copy
End of form
Disable store to flash
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2. Send the file READER.FRM to printer under MS-DOS
>COPY/B READER.FRM LPT1:
3. Turn off the printer, connect the barcode reader, turn on the
printer and set Reader installed on the LCD to ON
position.
4. The form READER is automatically executed. Scan product
name and number from printed bar codes using the barcode
reader.
5. A label is printed. The copy count depends on the PA
command for the READER form. Step 4 is automatically
repeated.
6. Output:
Product No.?
11223344
Product Name?
APPLE
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Notes:
1. To return to normal operation, press and hold the CANCEL
button and turn on the printer again.
2. When using a keyboard or barcode reader communicating
with a host through the Centronics or serial port is
prohibited.
3. For the keyboard form the P command is not allowed, whilefor the barcode reader/scanner form a PA command must
be included.
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6. Technical Reference
General Specifications
X-1000VLX-2000V
X-2000V Zip
X-2300E
X-2300ZE
X-3200
X-3200Z
X-3200E
X-3200ZE
Printing
MethodDirect Thermal and Thermal Transfer
PrintingResolution
203 dpi
(8 dots/mm)
300 dpi
(12dots/mm)
Printing
WidthMax 4.09 (104mm) Max 4.16 (105.7mm)
Printing
Length
Max. 50
(1270 mm)
Min 0.2(5mm)
Max. 100
(2540 mm)
Min .2
(5mm)
Max. 50
(1270 mm)
Min 0.2(5mm)
Printing
Speed
2 ~ 4 IPS
(51~102
mm/s)
2 ~ 6 IPS
(51~152 mm/s)
1 ~ up to 5 IPS
(25.4~127 mm/s)
Memory
8MB DRAM
(7MB User Available)
4MB Flash ROM
(3MB User Available)
16 MB DRAM
(13MB User Available)
8MBFlash ROM
(6MB User Available)
CPU Type 32 bit RISC CPU
SensorsReflective & See-through media sensors (movable)
Head open switchRibbon end sensor
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Display
LED
indicator
x 3,
Button x 3
LED indicator x 3, Button x 3,
Back-lit LCD Display 16 x 2-lineMultilingual
Communic
ation
interfaces
Centronics
parallel,
RS-232
serial
(baud rateto 115200
bps),
USB
Centronics parallel,
RS-232 serial,
USB,
PS/2 interface,
Ethernet 10/100MB (X-2300E / X-2300ZE /
X-3200E / X-3200ZE)
Media
Types
Roll-feed, die-cut, continuous, fan-fold, tags, ticket in thermal
paper or plain paper, fabric labels
Maximum
Label
Roll
Diameter
Max. media width: 4.4 (112mm)Min. media width: 1 (25.4 mm)
Media thickness: 0.0025~0.01(0.0635mm~0.254mm)
8(203mm) OD on a3(76mm) ID core
7(177.8mm) OD on a 1.5(38mm) ID core
Min Length: 0.79(20mm) for rotary cutter option
Ribbon Wax, Wax/Resin, Resin(ribbon wound ink-side out or ink-side in available)
Ribbon
Size
Ribbon width: 1~4(25.4 mm~101.6 mm)
Ribbon Length: max 360m Wax, 300m Semi-Resin
Ribbon roll max OD 3 (76 mm)
Core size ID 1(25.4 mm)
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Compact
SizeW250 x L418 x H263 mm
Weight 24lbs(11kgs)
Power
Source
100~240 VAC, 50/60 Hz,
internal universal power supply
Operation
Environment
Operating Temperature 40 F~100F (4C~38C),
10% ~ 90% non-condensing,
Storage Temperature -4F~122F (-20C~50C)
Driver
Operating
Systems
Win XP/ Vista/ Windows 7/ Windows 8
Printer
Languages
X-1000VL, X-2000V, X-2300E, X-3200, X-3200E: PPLA, PPLB
X-2000V Zip, X-2300ZE, X-3200Z, X-3200ZE : PPLZ
Real Time
Clock
(RTC)
N/A
Standard
(Battery for RTC:
Type CR2032, +3V, 225mAh)
Options
and
Accessories
Guillotine CutterRotary CutterDispenserRewinderMedia Stacker
RTCFont card(Simplified Chinese,Traditional Chinese,Japanese, Korean)
Guillotine Cutter
Rotary Cutter
Dispenser
Rewinder
Media Stacker
Agency
ListingCE, cULus, FCC class A, CCC, S-Mark, RoHS
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Note:
1. Since Font Card and optional RTC Card share the same slot onX-1000VL and X-2000V, they cannot be used at the same time.
2. The X Series models, except X-1000VL, can connect to PC
keyboard via PS/2 port for standalone operation. X-1000VL
connects to Argokee via RS-232 connection.
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Fonts, Bar Codes and Graphics Specification
The specifications of fonts, bar codes and graphics depends on theprinter emulation. The emulation is a printer programming language
through which the host can communicate with your printer. There
are three printer programming languages, PPLA, PPLB and PPLZ.
Printer Programming Language A, PPLA
SpecificationX-1000VL / X-2000V / X-3200 /
X-2300E / X-3200E
Internal Fonts
9 fonts with different point size6 fonts with ASD smooth font.
Courier font with different symbol sets.
Symbol Sets
(Code Pages)
Courier font symbol set: Roman-8, ECMA-94, PC,PC-A, PC-B, Legal, and PC437 (Greek), Russian.
Font Expandability 1x1 to 24x24Character Rotation 0, 90, 180, 270 degree, 4 direction rotation
Soft Fonts
True Type fonts can be downloaded by FontUtility
(Two-byte Asian fonts also can be downloaded toX-3200 / X-2300E / X-3200E)
1D Bar CodeTypes
Code 39UPC-A
UPC-ECode 128 subset A/B/CEAN-13EAN-8HBICCodabarPlesseyUPC2UPC5
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Code 93Postnet
UCC/EAN-128UCC/EAN-128 K-MARTUCC/EAN-128 Random WeightTelepenFIMInterleave 2 of 5 (Standard/with modulo 10checksum/with human readable check digit/withmodulo 10 checksum & shipping bearer bars)GS1 Data bar (RSS)
2D Bar CodeTypes
MaxiCodePDF417Data Matrix (ECC 200 only)QR codeComposite Codes
Aztec BarcodeMicro PDF417
Graphics PCX, BMP, IMG, GDI and HEX format files
Printer Programming Language B, PPLB
Specification X-1000VLX-2000V / X-3200 /
X-2300E / X-3200E
Internal Fonts 5 fonts with different point sizes
Symbol Sets
(Code Pages)
8 bits code page: 437, 850, 852, 860, 863, 865,
857, 861, 862, 855, 866, 737, 851, 869, 1252,
1250, 1251, 1253, 1254, 1255
7 bits code page: USA, BRITISH, GERMAN,
FRENCH, DANISH, ITALIAN, SPANISH,
SWEDISH and SWISS.
(300dpi printer models support Code page 437,
850, 852, 860, 863, 865, 1254 only.)
Font Expandability 1x1 to 24x24
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Character Rotation 0, 90, 180, 270 degree, 4 direction rotation
Soft FontsTrue Type fonts can be downloaded by Font Utility
(Two-byte Asian fonts also can be downloaded toX-3200 / X-2300E / X-3200E)
1D Bar Code
Types
Code 39UPC-AUPC-EMatrx 2 of 5UPC-Interleaved 2 of 5Code 39 with check sum digit
Code 93EAN-13EAN-8 (Standard, 2 /5digitadd-on)CodabarPostnetCode128 subset A/B/CCode 128 UCC (shippingcontainer code)
Code 128 autoUCC/EAN code 128 (GS1-128)Interleave 2 of 5Interleaved 2 of 5 with checksumInterleaved 2 of 5 with humanreadable check digitGerman PostcodeMatrix 2 of 5UPC Interleaved 2 of 5EAN-13 2/5 digit add-onUPCA 2/5 digit add-onUPCE 2/5 digit add-on
GS1 Data bar (RSS)
2D Bar Code
Types
MaxiCodePDF417Data Matrix (ECC 200 only)QR code
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Composite CodesAztec Barcode
Graphics PCX , Binary Raster, BMP and GDI
Printer Programming Language Z, PPLZ
Specification X-2000V Zip / X-3200Z / X-2300ZE / X-3200ZE
Internal Fonts8 (A~H) fonts with different point size.8 AGFA fonts: 7 (P~V) fonts with fixed different pointsize (not scalable). 1 (0) font with scaling point size.
Symbol sets(Code pages)
USA1, USA2, UK, HOLLAND, DENMARK/NORWAY,SWEDEN/FINLAND, GERMAN, FRANCE1,FRANCE2, ITALY, SPAIN, MISC, JAPAN, IBM850.
Font size 1x1 to 10x10
Character Rotation 0, 90, 180, 270 degree, 4 direction rotation
Soft FontsTrue Type fonts can be downloaded by Font Utility
(Two-byte Asian fonts also can be downloaded toX-3200Z / X-2300ZE / X-3200ZE)
1D Bar Code
Types
Code39UPC-AUPC-EPostnetCode128 subset A/B/CInterleave 2 of 5Interleaved 2 of 5 with checksumInterleaved 2 of 5 with human
readable check digitCode 93Code 39 with check sum digitMSIEAN-8CodabarCode 11EAN-13Plessey
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GS1 Data bar (RSS)Industrial 2 of 5
Standard 2 of 5Logmars
2D Bar Code
Types
MaxiCodePDF417Data Matrix (ECC 200 only)QR codeComposite Codes
Aztec Barcode
Micro PDF417
Graphics GRF, Hex and GDI
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Interface Specifications
This section presents the interface specifications of IO ports for theprinter. These include pin assignments, protocols and detailed
information about how to properly interface your printer with your
host or terminal.
USB
Pin Signal Name
1 VBUS2 D -3 D+4 GND
PS/2
Standard IBM PC PS/2 interface, 6-pin female type:
Pin No. Direction Definition1 IN/OUT DATA
2 --- N.C
3 --- GROUND
4 --- +5V
5 IN/OUT CLOCK
6 --- N.C
12
3 4
12
3 4
USB series B Receptacle Interface
Connector Terminal Pin Assignment
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Serial Interface
The RS-232 connector on the printer side is a female, DB-9.
Pin Signal Description
1 No function Shorted to Pin - 6
2 Received Data,RxD
Input. Serial Received Data
3Transmitted Data,TxD
Output. Serial TransmittedData.
4 No function No connection
5 GND Signal Ground
6 No function Shorted to Pin - 1
7Request to Send,RTS
Output. Used as the controlsignal for H/W Flow Control
8 Clear to Send, CTSInput. Used as the control signalfor H/W Flow Control
9 +5VOutput. Pin 9 is reserved forKDU (keyboard device unit)
Note: Pin 9 is reserved for a KDU (keyboard device unit). Do notconnect this pin if you use a general host such as a PC.
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Connection with Host:
Host 25S Printer 9P Host 9S Printer 9P
(PC or compatible) (PC or compatible)
DTR 20 1 DSR DTR 4 1 DSR
DSR 6 6 DTR DSR 6 6 DTR
TX 2 2 RX TX 3 2 RX
RX 3 3 TX RX 2 3 TX
CTS 5 7 RTS CTS 8 7 RTS
RTS 4 8 CTR RTS 7 8 CTS
GND 7 5 GND GND 5 5 GND
Alternatively you can connect the 3 wires as follows:
Host 25S Printer 9P Host 9S Printer 9P
(PC or compatible) (PC or compatible)
TX 2 2 RX TX 3 2 RX
RX 3 3 TX RX 2 3 TX
GND 7 5 GND GND 5 5 GND
pin 4 pin 4
pin 5 pin 6
pin 6 pin 7
pin 20 pin 8
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The simplest way to connect to other hosts (not PC compatible) or
terminals is:
Printer Terminal/Host
Pin 2- RxData TxData
Pin 3- TxData RxData
Pin 5- Ground Ground
In general, as long as the data quantity is not too large and you useXon/Xoff as flow control, it will be problem free.
Baud rate: 1200, 2400, 4800, 9600(default), 19200, 38400,
57600,115200 bauds. (Programmable by command)
Data format: always 8 data bits, 1 start bit and 1 stop bit.
Parity: always non parity
Handshaking: XON/XOFF as well as CTS/RTS (hardware flow
control).
If you run an application with the bundled printer driver under
Windows and use the serial port, you should check the aboveparameters and set the flow control to "Xon/Xoff "or "hardware".
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Parallel (Centronics)
The parallel port is a standard 36-pin Centronics connector. Pin
assignments are as follows:
Pin Direction Definition Pin Direction Definition
1 In /STROBE 13 Out SELECT
2 In Data1 14,15 NC
3 In Data 2 16 - Ground
4 In Data3 17 - Ground
5 In Data4 18
6 In Data5 19~30 - Ground
7 In Data6 31 NC
8 In Data7 32 Out /Fault
9 In Data8 33~36 - NC
10 Out /ACK
11t Out BUSY
12 Out PE
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Ethernet Interface
The following port complies with Ethernet communication.
Auto Polling
Both the serial port and parallel port of this printer can be active at
the same time, i.e. the printer can simultaneously communicatewith two PCs via different ports. However as no port contention is
made for this printer, if both PCs transmit data at the same time the
data may become damaged in the receiving buffer.
Pin Signal1 Transmit+
2 Transmit-
3 Receive+
4 Reserved
5 Reserved
6 Receive-
7 Reserved
8 Reserved
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ASCII TABLE
NUL 0 @ P ' P
SOH XON ! 1 A Q a q
STX " 2 B R b r
XOFF # 3 C S c s
$ 4 D T d tNAK % 5 E U e u
ACK & 6 F V f v
BEL 7 G W g w
BS ( 8 H X h x
) 9 I Y i y
LF * : J Z j z
ESC + ; K [ k {
FF < L \ l I