Upload
xquisite-technologies
View
33
Download
1
Embed Size (px)
Citation preview
The Journey So Far
BPO: Inbound /Outbound E-mail Chat Support
Technology Services: ERP, Application Support
with Expertise in Telecom Domain.
HRMS: Talent Acquisition, Third Party Payroll.
Ecommerce: www.goxquisite.in
Journey Ahead
www.jobshop.co.in
India’s first www.gettecgo.com
India’s First Multiband
Online Tech support & certified Refurbished E
seller
We have solutions that
cater to communicating, connecting & sharing
information & ideas. Supported Bharti Airtel in
not only reducing the cost of Refund by 2Mn per
month helped reduce refund TAT from 45 days to 4 days as well
Talent Acquisition: Our
hiring engine capabilities has influenced both ITES
& IT Sector Giants Like TCS, Cisco Hired More than 500 People in Q1
expected to close at 800. AEGIS, PayU Money,
Policy Bazar hired 65 people in a month for Inbound, AON Hewitt
hired 35 People in June till now & the list is further
on…... Key Milestone: Supported
Essel Utilities (Zee TV Group) starts its journey
in utility sector by setting up the customer service support center & CWFS.
Xquisite Technologies
BPO | Software Development | HRMS |
Ecommerce
WW
W.X
QU
IS
ITETEC
HO
LO
GIES
.CO
M
Introduction & Business
Overview
We are a leading global business services
provider of customer experience. We offer a
comprehensive suite of solutions that helps
your business plan deeper, transparent and
better optimized customer connections &
experiences from strategy development
through execution.
Infrastructure & Capability
Our Deliver capability includes complete
range of ITES services across India from our
presence in Nagpur (Maharashtra), Chennai
in south & Noida 7000 sft in NCR along with a
20000 sft space available in Gurgaon as well.
We are just a call away and distances do not
impact us. Our existing clients are located in
diverse geographies and with a lean team we
are able to service them immediately.
Leveraging open source technologies and
concepts of reverse engineering,
Your Success is our Top
Priority Our Services.
Enhance your ability to
communicate & connect
in powerful & meaning
full ways
Talent Acquisition team costing 35 strong
resources helps us deliver More than 150 people
for International Premium Quality Manpower for
BPO’s & 200 for Domestic market deliver apart
from a huge manpower delivery in Technical IT
market of close to more than 400 people in a
month.
Customer Speaks
Bharti Airtel
Xquisite Team has blend of both Technology &
innovation which has helped us reducing TAT of
refund as well as supported us with errorless
reporting system in terms of data management
Capability, I must say they are not just a BPO.
Aanchal Mehta, Senior Manager,
Customer Service, Bharti Airtel Ltd.
Policy Bazar
The kind of numbers you guys have
delivered in may looks like we don’t need
any more partners for hiring any more.
Ms. Kritika Talwar, HR Lead
TCS
Phenomenal work, we never expected one
team can deliver such huge number.
Ms Natasha Singhania, HR Head
Key Offerings
Contact Center: Inbound/Outbound
Voice
Development & Data management
Email & Chat Support
Human Resource Services
Talent Acquisition
Third Party Payroll
Contact Us
Xquisite Technologies Pvt. Ltd.
D-69, Sector 2,
Noida-201301
www.xquisitetechnologies.com
WW
W.X
QU
IS
ITETEC
HO
LO
GIES
.CO
M
Management Team
Ashish Awasthi, CEO
Mr. Ashish Awasthi is the CEO of Xquisite Technologies. Ashish is a senior executive
with over 17 of experience with global multi-nationals, including Bharti Airtel, Essel Group & Aegis & Polaris soft Labs. He is dynamic,
thoughtful and hands-on leader with articulate perspectives and game-changing strategies. Ashish is a Commerce Graduate & has a
Master of Business Administration from University of Pune. With more than a decades of customer-centric expertise in the consumer,
telecom and BPO sector, Ashish is a forward looking thinker who has led a radical business transformation for Xquisite Technologies
through his intellect, professional expertise and experiences
Khiarunisa Begum, Head Quality & Training
Mrs. Khairunisa, Heads Quality & Training Vertical of Xquisite, has a decade of experience in the Telecom/BPO
sector. She has been associated with the Banking Telecom & BPO companies like Citi Group, Stanchart Hinduja Global, Polaris. She
is responsible for the overall Training & Development & operational quality deliverable & is instrumental in making strategic decisions
at Xquisite. Her Visionary approach & strong relationship building skills is making the organization to move on fast pace.
Pradeep Verma, Head Finance & Compliances
Mr. Pradeep Verma has been the Business Head of the Company since inception. He has an extensive
background and experience in Finance, Banking, & Utility. Good in Strategic Planning & Restructuring Operations. He is a Commerce
Graduate & MBA from Pune University. He has been a part of a successful journey with HDFC Bank Ltd, HDFC life & Essel Utilities.
WW
W.X
QU
IS
ITETEC
HO
LO
GIES
.CO
M
Manoj Sharma, HR Head: Manoj steers the Human Resource function at Xquisite, bringing with him over 10 years of HR
experience in ITES, industry. In this role, he has directed diverse and dynamic functions of people management, human resource re-engineering,
talent development. Through his strategic vision, astute decision making and execution, he has enabled and inspired innovative people strategies, policies and programs for the entire Xquisite Team across 3 Locations. Under his leadership. As a result of his indefatigable passion for excellence and spirit for achievement HRMS talent Acquisition Vertical has gained royalty among our customers, Manoj is committed to working towards creating a progressive workplace, and is a true believer in inclusion and diversity.
Arvind Tiwari, Head Operations (Inbound/Customer Support): Arvind is a multi-faceted leader and comes with over
a decades of extensive experience in diverse functions such as contact center management, strategic planning, project management and
execution. He spearheads our Inbound Operations for BPO Vertical, and has successfully turned it around as one of the most profitable among
other Verticals.
SK Mustak Ahmed, Head Business Development IT: Mushtak heads Business Development for IT Vertical. He is the
head for Presales & Solutioning for IT business. He also leads the Transition and Technology functions for Xquisite. Spread over 18 years, Mushtak’s industry experience spans across Travel, Digital Marketing, IT and Office Automation. His forte lies in Business Operations involving business development, new market entry, revenue growth, operations optimization, cost reduction, process development, service standards and operational policies for business excellence.
Rishi Kumar, Head Service Delivery IT & HRMS: Rishi Heads Service Delivery of - Information Technology & HRMS for
Xquisite. Rishi brings with him over 10 years of cumulative experience spanning diverse roles in Strategizing and Managing Technical Infrastructure. Rishi stellar track record has been enriched by his previous professional roles that include solutions designing; planning, implementation, and IT service delivery for contact centers; data center design and management; customer support and network support; and production planning. He has been instrumental in steering Innovation and Automation in Xquisite IT as a practice., Rishi Leads two of the most important projects of Xquisite Technologies www.gettecgo.com & www.Jobshop.co.in.
WW
W.X
QU
IS
ITETEC
HO
LO
GIES
.CO
M
WW
W.X
QU
IS
ITETEC
HO
LO
GIES
.CO
M